Professional Identity Formation

The provided document is an assignment that delves into the topic of professional identity formation across different professions, such as medicine, nursing, and education. It presents a collection of references and sources on this subject, including academic articles, books, and online resources. The assignment seems to be focused on understanding how individuals form their professional identities and what factors influence this process. It likely involves analyzing and applying theoretical concepts related to professional identity development in practical contexts.

Professional Identity and
Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Key benefits of ongoing professional development for different stakeholders................1
P2 Professional employer expectation of skills and competencies........................................2
TASK 2............................................................................................................................................3
P3 Assess own abilities, skills and competencies..................................................................3
P4 Range of learning theories and approaches used for personal and professional development
processes.................................................................................................................................4
TASK 3............................................................................................................................................6
P5 Development plan to improve skills and competencies....................................................6
TASK 4............................................................................................................................................7
P6 Job interview for specific job role.....................................................................................7
P7 Key strengths and weaknesses of applied interview process............................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Professional identity refers to the skills which are important for conducting professional
attributes, beliefs, values, etc. for conducting operations in authentic and relevant manner
(Broadhead, 2017). There is requirement of specific knowledge, skills as per job requirement
skills, experience, etc. While performing different job roles at work place, it is essential to have
professional attitude. While operating in organisation, it knowledge is not correct and up to date,
then there are possibilities that consumers are not able to get best quality services. This report is
based on Coworth Park Hotel which is five star hotel at UK. In this report, there is discussion
about ongoing professional development, employer expectation, own skills and abilities,
different learning theories. Apart from this there is development plan to improve skills and
knowledge, job interview, strength and weaknesses of specified job interview process.
TASK 1
P1 Key benefits of ongoing professional development for different stakeholders
Coworth Park Hotel is the hotel whose construction was started in 1776. there are around
70 rooms and have 3 restaurants. In this hotel, there is good architecture which gives refreshing
and romantic atmosphere to consumers. This hotel was rated 8 out of 10 for its location because
it is near Ascot. The staff at this hotel is polite and courtsey. There is equestrian centre for 30
horses with parking, Bar, Wifi, Pool, Sauna, Golf course, Spa, room service, etc.
On going professional and personal development refers to the process under which there
is requirement of regular work on improving skills, knowledge of individuals. On going
professional development refers to the process through which knowledge of individuals is
updated and polished. This is beneficial for employee as well employer which makes them
understood to understand specific changes.
Benefit for employer
Skilled workforce- With the help of on going professional development program,
management of Coworth Park Hotel get skilled workforce. When workers are skilled, then their
performance will improve because they have updated knowledge.
Organisational brand image- Training is provided by managers of Coworth Park Hotel
through different means, so with considering this, there is improvement in brand image of
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Coworth Park Hotel. This provides more growth opportunities and to make long term existence
in industry.
Benefit for employee
Increased employability- With learning new techniques, time to time employees has
relevant knowledge, so they are employed for the long time. This creates faith in them because
they have retained at Coworth Park Hotel for longer time (Song, 2016).
Self directed approaches- With getting regular training or learning through different
sources, it is easy for employees to work as per their style. This is relevant in current market
through which they can perform actions in better and effective manner. After learning employees
at Coworth Park Hotel are able to perform actions in better and effective manner (Bukor, 2015).
P2 Professional employer expectation of skills and competencies
There is requirement of different job roles at Coworth Park Hotel in order to provide
better services to consumers. These individuals requires to have professional skills to complete
their task in effective and absolute manner. In current market, there are many changes taking
place, so it is essential to hire expertise personnel to polish performance of whole Coworth Park
Hotel. Food and beverage manager is the person who plans, forecasts and control the food
prepared at organisation (Izadinia, 2015). There is requirement of purchasing raw material,
planning for dishes, etc. are done by food and beverages manager. There is requirement of some
hard and soft skills such as team working, communication, confidence, etc. Some skills are
discussed as under-
Effective communication- For Food and beverage manager, it is important to have good
communication skills through which they can communicate about changes in working style.
There are different types of consumers at Coworth Park Hotel, so food and beverages manager
has to communicate with chefs regarding change in taste of food, etc.
Innovation- Food and beverages manager at Coworth Park Hotel has to be innovative
while they are working in industry. These are there is difference in consumer demand, so when
manager thinks innovative, then they can provide customised services to consumers.
Team leading and working skill- Team refers to group of people working for achieving
same objectives. Coworth Park Hotel has good brand image and 4 rated hotel, so it is important
that good and beverage manager has ability of team leading ability.
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Knowledge about technological changes- Technological changes are taking with rapid
speed. There is use of business phones, codeless, new machines, utensils, etc. for conducting
business operations. Hence, food and beverages manager must possess adaptability skill, so they
can learn about new technique and implement it (Cruess, Cruess and Steinert, 2016).
TASK 2
P3 Assess own abilities, skills and competencies
As food and beverage manager I assess my own skill, competencies and abilities. This
assist me to know where I stand and weaken skills. In current trend, it is important that
individuals has to be all rounder. It is essential to understand changes which are specific and
relevant in context of current market. I will make strategies through which weaken skills can be
polished, so this assist me in professional as well as personal level.
Personal Skill Audit
Particular Target Proficiency Existing Proficiency
Innovation 10 8
Effective communication 10 7
Team leading and working
ability
10 5
Market analysis 10 6
Work with new techniques 10 9
Building networks 10 8
From the above discussion, it is clear that I as food and beverages manager requires to
improve my team working and leading ability, so actions can be done in effective and relevant
manner. I am weak in market analysis. As food and beverages manager I have to analyse which
sources provides me cheap rate raw material. This is relevant in current market because
reduction of cost is one most important factor. I am good in innovation, working with new
techniques, maintaining networks with external people. This rating assist me to know where I
stand and actions can be taken to improve it.
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SWOT analysis is the second technique which I have used to analyse my skills, abilities
and competencies. In order to perform activities in better and effective manner as food and
beverages manager following strength and weaknesses are evaluated-
Strengths
I am good in accepting new ways to perform
specific actions, so at work place I get
something new through which I came to know
about new and innovative ways to conduct
similar activities.
I prefer to work with innovative styles. This
assist me to motivate workers to work in better
and effective manner by using new styles.
Weaknesses
I am weak in team working skills which affects
my team because sometimes, there is issue
because of personal issues among workers.
I am lacking market analysis skills due to
which I am not able to select best supplier from
industry and new what changes can be made.
Opportunities
There is requirement to improve
communication skill. With improving this skill
I am able to share feelings, ideas, thoughts, etc.
of consumers which assist me to make clear
understanding in better and effective manner.
Threats
Capability to building team is threat for me
because sometimes I may interact with person
who gives negative vibes to me. I may get
diverted from my core working efficiency
which is important in current market.
From the above SWOT analysis I am able to know what are my positive points which
assist me to improve my career. Some skills such as communication skills provides me
opportunity through which career development is possible.
P4 Range of learning theories and approaches used for personal and professional development
processes
Learning refers to the process through which individuals can improve their skills,
knowledge to upgrade up to next level (Cruess and et. al.2015). In current market, changes are
taking place with rapid speed, so employees at Coworth Park Hotel can perform their actions in
better and effective manner. In order to access learning properly, different theories and
approaches are studied, some are as under-
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LEARNING APPROACHES
Behaviourist approach- As per this approach, learner stimuli as per their current
environment. In this approach, learner learns by conducting operations regularly and with the
help of feedback they can perform actions in better and effective manner. Positive feedback
motivates individual to understand what is wrong and then actions are taken to implement it at
work place. At Coworth Park Hotel, with the help of this learning approach, there is positive
impact on performance of employees because with positive feedback they gets motivated.
Cognitive approach- As per this theory, it is evaluated that there is essential and crucial
role of active mind in learning and getting more opportunities (Hall and McGinity, 2015). As per
this approach, there is requirement of both learner and tutor to be in active state of mind. Tutor
has to analyse best method through which they can communicate learning with best method. At
Coworth Park Hotel, there is use of different aspects which is important and significant for all
the learners.
LEARNING THEORIES
Kolb’s learning cycle- Kolb's learning theory is developed by David Kolb in 1984. Kolb
says that learning is effective in acquisition of abstract of different range of situation. This theory
has four different factors i.e. concrete experience, reflective observation, abstract
conceptualization, active experimentation (Fawkes, 2015). With this theory, there is cycle under
which situation arise where individuals faces situation in which they feel requirement of
learning. After this there will analysis of knowledge and requirement of knowledge, then
learning technique will be implemented. After it, employees at Coworth Park Hotel is able to
deal with specific situation or not. This is the best way through which learning can be
implemented in better and effective manner. As per change in working style of individual with
learning, employees can perform actions in effective and better way.
Honey & Mumford learning cycle- This is the theory which is follow up of Kolb's
learning theory. This theory was propounded by Peter Honey and Alan Mumford through which
knowledge can be gained about topic and it can be implemented for achieving optimal
knowledge which is relevant for specific job position. There are four different learning style
under this theory i.e. activist, theorist, reflector, pragmatist. Activists are the people who are
doers and getters. They are the individuals who performs there actions and indulge themselves to
perform actions in better and effective manner (Ivanova, and Skara-MincĿne, R., 2016). These
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are the people ho are willing to learn new things. Theorists are the individuals who thinks
carefully and logically without giving consideration to their emotion aspects. Reflectors are
people who sits patiently and listens to their individuals in order to understand different
perspective (Wald and et. al.2015). So they learn through feedback, interviews, questionnaire,
etc. Pragmatists are the individuals who applies knowledge and theories in practical aspects.
They are learning through giving tests and discussion on some theories. At Coworth Park Hotel
employees lies on the basis of their characteristics. Then managers at Coworth Park Hotel
perform actions in order to understand them and than planning best learning program for them.
Honey and Mumford learning theory is the best out of both can be achieved. With this
theory, it is easy for mangers for Coworth Park Hotel to provide training to individuals as per
their characteristics.
In order to develop my skills, knowledge in better and effective manner I will use formal
training in the form of on the job method. This is best way to enhance my learning and
implement at workplace. I attend different conferences ad seminars through which networking
will develop and I can gain many new things. This assist me to improve my skills and perform
assigned job in better and effective manner.
TASK 3
P5 Development plan to improve skills and competencies
Professional development plan is a legal document through which individual's
weaknesses can be improved by continuous learning. With conducting this, I am able to improve
my skills which are effective for my workplace an achieving long term existence. This plan also
assist to know strategies through which individuals is able to improve it and perform actions in
better and effective.
Skills &
Competencies
Goals Activities for improving
skills
Effectiveness of PDP
Market analysis 2 months I improve this skill with
communicating and
analysing senior managers. I
analyse market and interpret
it among seniors to improve
With interpretation and
discussion with seniors, I
am able to understand
what has to be done to get
correct outcome. So being
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market analysis skills. food and beverage
manager I am able to know
demand of consumer and
get best sources for
achieving aims and
objectives.
Team leading and
working ability
5 months Team working skill can be
improved when I
communicate with team
mates and make strategies to
create familiar environment
within team.
With improving team
working skill as food and
beverages manager I am
able to complete assigned
within specified time.
Effective
communication
9 months In order to improve
communication I will attend
seminars, use online classes,
etc.
With getting positive
change in communication
skill I as food and
beverages manager I am
able to communicate with
employees and make them
clear about their roles and
responsibilities, so
possibilities of duplication
of activities is nil.
TASK 4
P6 Job interview for specific job role
Job interview is the formal process through which two way communication is possible
among job interviewer and job applicants (Kearney-Nunnery, R., 2015). This is way through
which hiring decision is possible by asking some relevant questions related to job position. Job
interview is the last stage in order to select some individuals. There are different other processes
through which individuals has to pass to face interview. Firstly Coworth Park Hotel has to make
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job specification through which they can communicate required skills for food and beverages
manger. Then there are different steps through which they can hire individual.
Job specification is the document through which managers can know what skills are
required for good and beverages manager. This is legal document which is forwarded to HR
department from food and beverages section.
Job specification
Job title: Food and Beverages manager
Department: Food and Beverages Department
Reporting authority: Assistant manager
Responsible for: Restaurant servicing, Room service, Bar serving, banquet hall food delivery
Job summary:
As per this job role, there is requirement of individuals who have knowledge about latest
technology and ready to work with new and innovative techniques. They have to analyse
consumer demand and provide them satisfactory services. Individual must have knowledge
about health and quality aspects.
Key areas of responsibility:
 Assist in day to day operations related to food and beverages unit.
 Control cost related to raw material, cost, quality, marketing, qualityes, etc.
 Develop ability to develop new beverages in menu list.
 Conducting daily meeting with team mates to get feedbacks from consumers
Curriculum vitae is the document which provides personal and professional information
about candidates (Marañón and Pera, 2015). This is the document which reflects individual's
skills, knowledge, competencies through which knowledge can be judged. If individuals has
some experience, then it can be known from curriculum vitae.
Curriculum Vitae
Wills Thomas
67A, IAK, London, UK
Objective:
I want to get opportunities through which I can excel my theoretical knowledge and learn new
aspects from practical life. I am responsible for serving to consumers with best services in
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hospitality sector.
Educational qualification
 MBA in hospitality with 89% from Oxford University.
 Graduate in commerce stream with 86% from Oxford University.
Experience:
 6 months experience at Hotel Hilton as trainee at food and beverages department.
 Currently working at hotel Crown Plaza from last 2 years as assistant food and
beverages department.
Skills
 Leadership and decision making skills
 Punctuality
 Use of innovative techniques
 Knowledge about technological changes.
In order to select best individuals, screening for the purpose of interview is done, then
phone interview will be done, first interview, then second interview will be conducted. After
clearing secondary interview, there is requirement of their interview, then dinning interview and
last final interview will be conducted (Pennington and Richards, 2016). Then HR manager will
review questions and answer to be asked and background check will be done and after job offer.
This is the process through which proper screening of individual is possible because they have
complete and relevant information which is essential for the position of food and beverages
manager.
Job Interview Questions
Q1. Please tell me about yourself?
Q2. Why you have chosen food and beverages unit in hospitality sector?
Q3. What is your role at current working place?
Q4. Why you want to leave current job?
Q5. Why should I hire you?
Q6. Are you ready to fill bound of 2 years?
P7 Key strengths and weaknesses of applied interview process
Strength of current interview process
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current interview process is best because there are five steps which includes telephonic
interview, dinning interview, four steps of interview, etc. which assist to know about individuals
and their behaviour. This is relevant in current market because of change in working style and
efficiency. At dinning interview, it is easy to know candidate at personal note. While analysing
interview questions, if there is need to know any thing, then it can be asked from candidate.
Follow up step of interview process assist to know what is remaining and evaluated. So
possibilities to know individual is bright (Pihl-Thingvad, 2015).
Weakness of current interview process
Current interview process is lengthy which requires time and cost. Sometimes, talents
blood does not wait for next step because of waiting time. Managers of Coworth Park Hotel can
not implement this process again and again, so they are not able to hire best candidate for the
post (Wald, 2015). There is no requirement of dinning interview because this makes professional
life personal which is not required. Reviewing of questions has to be done before third interview,
so in case of anything to be asked can be done.
CONCLUSION
From the above discussion, it is clear that there is requirement of professional skills
among employees. With the help of on going professional program, employer gets best talent and
employee is able to retain in organisation for longer time. Communication skill, knowledge
about technology, etc. are required for food and beverages manager. Kolb's theory is best for the
purpose of learning new techniques because in this learning program is planned for individuals at
specific job position. With the help of development plan, weak skills can be improved and
effective for specific job position. Current process of job interview is done with 11 steps which is
lengthy and but with this process in- depth skills and ability can be known about individual.
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REFERENCES
Books and Journals
Broadhead, R. S., 2017. The private lives and professional identity of medical students.
Routledge.
Bukor, E., 2015. Exploring teacher identity from a holistic perspective: Reconstructing and
reconnecting personal and professional selves. Teachers and teaching. 21(3). pp.305-
327.
Cruess, R. L., Cruess, S. R. and Steinert, Y. eds., 2016. Teaching medical professionalism:
supporting the development of a professional identity. Cambridge University Press.
Cruess, R. L. and et. al.2015. A schematic representation of the professional identity formation
and socialization of medical students and residents: a guide for medical
educators. Academic Medicine. 90(6). pp.718-725.
Fawkes, J., 2015. Performance and Persona: Goffman and Jung's approaches to professional
identity applied to public relations. Public Relations Review. 41(5). pp.675-680.
Ivanova, I. and Skara-MincĿne, R., 2016. Development of professional identity during teacher's
practice. Procedia-Social and Behavioral Sciences, 232, pp.529-536.
Kearney-Nunnery, R., 2015. Advancing Your Career Concepts in Professional Nursing. FA
Davis.
Marañón, A. A. and Pera, M. P. I., 2015. Theory and practice in the construction of professional
identity in nursing students: A qualitative study. Nurse Education Today. 35(7). pp.859-
863.
Pennington, M. C. and Richards, J. C., 2016. Teacher identity in language teaching: Integrating
personal, contextual, and professional factors. RELC journal. 47(1). pp.5-23.
Pihl-Thingvad, S., 2015. Professional ideals and daily practice in journalism. Journalism. 16(3).
pp.392-411.
Wald, H. S., 2015. Professional identity (trans) formation in medical education: reflection,
relationship, resilience. Academic Medicine. 90(6). pp.701-706.
Wald, H. S.,and et. al.2015. Professional identity formation in medical education for humanistic,
resilient physicians: pedagogic strategies for bridging theory to practice. Academic
Medicine. 90(6). pp.753-760.
Hall, D. and McGinity, R., 2015. Conceptualizing teacher professional identity in neoliberal
times: Resistance, compliance and reform. education policy analysis archives. 23. p.88.
Izadinia, M., 2015. A closer look at the role of mentor teachers in shaping preservice teachers'
professional identity. Teaching and Teacher Education. 52.pp.1-10.
Song, J., 2016. Emotions and language teacher identity: Conflicts, vulnerability, and
transformation. TESOL quarterly. 50(3). pp.631-654.
Online
Honey & Mumford Learning Style Theory. 2019. Available through:
<https://www.theclassroom.com/honey-mumford-learning-style-theory-
10038576.html>.
Steps in the Job Interview Process. 2018. Available through:
<https://www.thebalancecareers.com/steps-in-the-job-interview-process-2061363>.
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