Ongoing Professional Development in Hotel Management

|Effective 1 LO 1 1 Benefits of Ongoing professional development to different stakeholders in the company 1 Skills and competency required by HR manager in Morrison 2 Assessment of own skills, abilities and competencies 2 LO 2 3 Review of different learning theories and approaches for PPD (personnel and professional development) 3 Evaluation of importance and benefits of Ongoing professional and personal development in hotel industry 4 Job development plan for HR manager 4 Job development plan for finance manager 5 Self evaluation model for audit of the hard and soft skills5

Professional identity and
practice

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
Benefits of Ongoing professional development to different stakeholders in the company........1
Skills and competency required by HR manager in Morrison....................................................2
Assessment of own skills, abilities and competencies................................................................2
LO 2.................................................................................................................................................3
Review of different learning theories and approaches for PPD (personnel and professional
development)...............................................................................................................................3
Evaluation of importance and benefits of Ongoing professional and personal development in
hotel industry...............................................................................................................................4
Job development plan for HR manager.......................................................................................4
Job development plan for finance manager................................................................................5
Self evaluation model for audit of the hard and soft skills.........................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................7

INTRODUCTION
The aim of the report is to develop the professional skills in the individual or employee
while working in the organisation to improve the organisation activities and themselves. The
report highlights the benefits of ongoing professional development to the different stakeholders
in the organisation and the various skills and knowledge required by a personnel for the specific
job role. It explains the different learning theories for the personal and professional development.
The CPD makes both positive and negative impact on the performance of the organisation. The
study also explains the self evaluation model; to enhance the ability, competencies and skills of
the individual for specific job role.
LO 1
Benefits of Ongoing professional development to different stakeholders in the company
Ongoing professional development is also known as continuing professional development. It is
the process of documenting and tracking the experience, knowledge and skills of the person by
both formal and informal way (Binfet and et.al., 2016). It is gained by the personnel while
working in the company or organisation beyond any initial training. It helps the professional to
develop and enhance the abilities. To the Job role of an HR manager the ongoing Professional
development help them to get the new skills and help to understand their own abilities in the
company for specific job role.
 It helps to enhance and maintain the skills and knowledge of the HR manager to provide
their services to the clients, customer and the employees of the organisation.
 CPD help to improve and update the knowledge of the HR manager to aware them about
the trend and changes in the external environment and help the shareholders to provide
the information regarding the company more efficiently (The importance of continuing
professional development, 2014).
 CPD help to enhance the career of the HR manager by providing the experience in
different role like leadership, management, conflict resolution etc. in the organisation. It
helps the employees to get the benefits from the company by improving the
communication and resolving the conflicts among them (Shentsova and et.al., 2018).
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Skills and competency required by HR manager in Morrison
A human resource manger require various kind of skills and competency in the organisation to
perform the different job roles and manage the employees with different attitude. The required
skills by an HR manager are :
Communication skills : It helps the manager to communicate the useful information and orders
to the different employees and the top management (Dornblaser and et.al., 2016). The
communication skill help to improve the employee relation in Morrison and motivate the
employee's to work toward the common goal.
Analytical and critical thinking : It must be required in HR manager to analyse the critical
issues in the company and evaluate them to get effective measure to resolve the issues. HR
manager can understand the requirement of employees and customer in to the Morrison by
analytical and critical thinking skill (Chróinín and O’Sullivan, 2016). It helps to understand the
upcoming challenges in the market and provide the different methods to get success against the
challenges.
Leadership skills : leadership skills must required by an HR manager in Morrison to direct the
organisation and retail employees to get the effective result and improve the performance of the
employees and organisation (Li and Hopfgartner, 2016). It helps to execute the strategic plan
prepare by the HR manager in Morrison.
Assessment of own skills, abilities and competencies
Strength
 Effective communication skills.
 Strong analytical and critical thinking
skills.
 Technological knowledge.
Weakness
 Lack of time management.
 Lack of leadership skills.
My strength helps me to learn the new things in the environment and adopt the external changes.
For the job of HR manager communication skills help me to get the perspective and expectation
of employees from the particular job role and organisation. I posses different skills such as
analytical and critical thinking skills, technological knowledge and communication skills which
help me understand the critical situation and take the effective measures to resolve the problems
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but if also need to develop the time management skill to complete my task on time and achieve
the target and goal within the time. The development of time management skill help me to get
the benefits in the future. It helps to manage my work and get the success in the future. Is also
need to develop the leadership skill in myself. The leadership skills improve my personality and
view point towards the different situation. It also helps me to prepare plan and execute them
effectively and efficiently to accomplish the goal and target.
LO 2
Review of different learning theories and approaches for PPD (personnel and professional
development)
Learning theories and approaches help the individual to find the way of acquiring, recalling and
retaining the knowledge. The various learning theories such as behavioural, constructive and
cognitive theory provides a brief guideline to understand the occurrence of the learning
(Harasim, 2017).
Behaviourism theory : The behavioural theory refers to learn the new things by observing the
stimuli and analyse the external environment and behaviour of the other person. Behaviour
theory helps for personal and professional development (Gray and MacBlain, 2015). The
interaction of the learner to the external environment and develop the learnings by observing
stimuli in the external or internal environment help to develop the analytical skills in the
personnel and also help them to understand the behaviour of the employees in Morrison by HR
manager. By the behavioural theory a HR manager can understand the requirement of the
employees.
Cognitive theory : It involves the experience and insights of the personnel to the particular
subject area or problems. Cognitive learning theory is quite different from the behavioural
theory. In behavioural theory learner learn by observing the external environment or stimuli
while in cognitive theory learner learn from the internal analyses on the basis of its experience
and knowledge regarding the subject area (Mezirow, 2018). Cognitive theory helps in personal
and professional development by improving the knowledge about the specific subject and
classify the information from the set of data which help to provide the useful information to the
users like customer of employees in the organisation rather than to confusing them with the data.
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Evaluation of importance and benefits of Ongoing professional and personal development in
hotel industry
CPD provides various benefits to learn the new skills and develop the knowledge while working
in the organisation. The different training and development program help to gather the new
knowledge and improve oneself with higher efficiency and effectiveness to perform the task.
Pros of CPD in Hotel industry
It helps the HR manger of Hotel industry to plan and carry out the development activities by the
informal or informal learning. It helps to manage the customer and staff in the hotel so they can
achieve the target on time and provide better services to their customer (Guarnieri and et.al.,
2019). The various training program help the HR manager and the staff to learn the new skills to
execute their plan and attain the customer in the Hotel. It also helps them to improve the
performance of the employees which reflect on the profitability and productivity of the Hotel
industry.
Cons of CPD in Hotel industry
The different training and development program providing while working in the organisation for
personal and professional development also has some negative impact on the company. The
training provided by the hotel industry to their employees increases the cost and time. Training
are provided to the employees in large volume rather than to provide the individual training.
Job development plan for HR manager
Skills Activities Time (in weeks)
Time and self management  Set the time for
different activities.
 Develop diary writing
habit.
4
Leadership skills  Participate in
organisation activities.
 Resolve conflicts.
6
4

 Develop situational
awareness.
Communication skills  Participate in group
discussion
 involve in the
organisation activities
2
Reading skills  Read some books,
magazines and
newspaper
4
Job development plan for finance manager
Skills Activities Time (in weeks)
Numeracy skills  Study different
modules.
 Join special classes of
statistics.
4
Analytical skills  Attain the seminars and
conference.
 Participate in group
discussion program and
debates.
3
Reading skills  Read annual general
meeting reports, data in
newspaper.
 Develop habit of
reading the financial
books.
3
5

Self evaluation model for audit of the hard and soft skills
Traffic light model
Need to work on it. Not totally sure Confident
Hard skills
NUMERACY
Able to use the statistical data to attain the goal and objective of the
company.
Able to understand and interpret the information presents in graphs, charts
and tables.
Written communication
Able to make the effective report on the basis of the data present in the
meetings.
Able to use the resource more efficiently to convince the people regarding
the organisation change and communicate the information more
effectively.
Confident in presenting the report more attracting by using the different
graphs and tables.
Soft skills
Time and self management
Able to utilize the time and prepare the proper plan to accomplish the
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work within the given time.
Timely arrives in the meetings and appointment to meet the requirement.
Able to avoid the wastage of time in unnecessary activities.
Oral communication
Able to communicate the useful information in the organisation by using
the various channels.
Comfortable in providing the information and explaining the new concept
in the company.
CONCLUSION
The report summarizes the different benefit of the continuing professional development
in the HR job role. CPD helps to enhance t eh skills and knowledge of the HR manager in the
organisation. It can also be concluded from the study that the various self assessment model such
as SWOT analysis and traffic light help the individual to evaluate the strength and weaknesses
and the area in which they need to improves.
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REFERENCES
Books and Journals
Binfet, J.T., and et.al., 2016. Mindfulness and critical friendship: A new perspective on
professional development for educators. Lexington Books.
Chróinín, D.N. and O’Sullivan, M., 2016. Elementary classroom teachers’ beliefs across time:
Learning to teach Physical Education. Journal of Teaching in Physical
Education, 35(2). pp.97-106.
Dornblaser, E.K., and et.al., 2016. Current practices in global/international advanced pharmacy
practice experiences: preceptor and student considerations. American journal of
pharmaceutical education, 80(3). p.39.
Gray, C. and MacBlain, S., 2015. Learning theories in childhood. Sage.
Guarnieri, C., and et.al., 2019, June. Using e-Learning to break geographical barriers in access to
professional development: A Brazilian research report. In EdMedia+ Innovate
Learning (pp. 1833-1837). Association for the Advancement of Computing in
Education (AACE).
Harasim, L., 2017. Learning theory and online technologies. Routledge.
Li, N. and Hopfgartner, F., 2016. To log or not to log? SWOT analysis of self-tracking.
In Lifelogging (pp. 305-325). Springer VS, Wiesbaden.
Madsen, D.Ø., 2016. SWOT Analysis: A Management Fashion Perspective. International
Journal of Business Research, 16(1). pp.39-56.
Mezirow, J., 2018. Transformative learning theory. In Contemporary Theories of Learning (pp.
114-128). Routledge.
Shentsova, O.M., and et.al., 2018. Psychological-pedagogical aspect of creative self-realization
in the context of personal and professional formation of a specialist in the field of
culture and art. The Turkish Online Journal of Design Art and Communication, 8(S).
p.2024.
Online
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The importance of continuing professional development. 2014. [Online]. Available through :
<https://continuingprofessionaldevelopment.org/why-is-cpd-important/>
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