Professional Identity and Practice

PROFESSIONAL IDENTITY
AND PRACTICE
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1. Examine Key benefits of on-going professional development for different stakeholders....4
P2. Investigation of Professional Employer Expectations of Skills and Competencies..............5
TASK 2............................................................................................................................................6
P3. Critically evaluation of own skills and competencies...........................................................6
P4. Range of Learning Theories and Approaches.......................................................................7
TASK 3............................................................................................................................................9
P5. Construction of a professional development plan to enhance chosen skills and
competences within a specific work context...............................................................................9
TASK 4..........................................................................................................................................11
P6 Undertake a job interview for a suitable service industry role.............................................11
P7 Review key strengths and weaknesses of an applied interview process..............................12
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14

INTRODUCTION
Professional identity along with this practice is going to be considered effective in action
that has been taken by an individual to attain better results in future. Over the years, it has been
found that many individuals have been performing a number of jobs and tasks in order to again
own satisfaction level. That is going to be effective through improvising of relation over living
standards. In the modern scenario various skills along with thinking capacity is said to be
essential for professional and personal reasons. In a way that has been said that hotel has been
taken as per context is Blackpool hotel. Including of specified information, with the report of
development. Further exceptions of professional employer, critical evaluation upon various
skills along with the competencies. Also weaknesses and strength of an process of interview is
there. In the end interview of a particular job role within service industry has been conducted
right on time.
TASK 1
P1. Examine Key benefits of on-going professional development for different
stakeholders
Due to change into the course of ongoing professional development has become an
important thing for students, employees and other individual for considering improvisation
effectively in right time. It is that kind of continuous improvement plan that has is consisting of
different scales along with this competencies that is going to help employees to gain success
within an organization. Furthermore, if it is taking into the context of hospitality industry, then
satisfaction of customer is very first priority that is going to help in gaining of an competitive
advantage and this is going to be performed through developing various strategies in relation to
ongoing professional development. Consideration of such type of approach of development
process Blackpool hotel could effectively be enhanced its profitability and some of the benefits
of both employers has been the primary stakeholders of the organization has been explained as
follows:
Benefits to Employees:
Job Satisfaction Level: Among this one of the most important elements that has been to be
obtained by workers through continuous development was level of comfort inside the

employment. For example, continuous development within a hotel like Balckpool is going to be
able to acquire skills such as communication, administration and so forth, this is going to give
them self satisfaction (Dikilitaş and Yaylı, 2018).
Benefits to Employers:
 Skilled Workforce: Main advantages of continued growth have to be faced by the
workers and are skilled but knowledge workers. This enables the business to further
improve its quality between buyers and boost the industries profitability.
P2. Investigation of Professional Employer Expectations of Skills and Competencies
In present time, staffof as hotel like Blackpool have lot of expectation fro aspiring of managers
of a company in relation to various skills and competencies. So, some of the prominent
capabilities expected by employer has to be explored in detail below:
Skills
Communication Skills: These skills are to be considered as one of the most important and
required skills is needed by the employers at Blackpool hotel. Hotel Managers are required to
deal with number of clients upon daily basis, this includes those who are not familiar with
language as English. Furthermore, this is also needed to provide clear and accurate guidance to
subordinates, which is key requirement of the Blackpool hotel (Cruess, Cruess and Steinert,
2018).
Competencies
 Work Ethic: A prominent competency that has to be required by an individual at
managerial positions within Blackpool hotel this is work ethic. This is referred to as
ethically managing of work and keeping up with consistency in aspects like punctuality,
accountability, respect as well as professionalism. The reason for expectation of this skill
that customers has been prefer those organization within the hospitality industry, where
employees are very ethical, considered and passionate about their jobs. Thus it has
become another key of expectation of employers within Blackpool hotel.

TASK 2
P3. Critically evaluation of own skills and competencies
Upon considering the personal and professional development of my own, this is required
by me over considering different competencies along with skills as well. In present context,
evaluation of my own competences along with skills is being explained as follows
 Collaboration and Cooperation: If this has to be talked about skill, then I am much
effective enough when it comes to managing of whole team. Involving this is said to be
considered that the skills I can easily perform analysis upon different problems. I may
also be able to finish the whole tasks by taking and giving guidance of individuals those
are in my team while performing different life times. Also if rate is specifically be given
to myself then it has to be around 8 out of 10.
 Willingness to learn and adopt: When learning has to be analyzed then I would like to
give myself 6 out 10 as rating to my own skill. Away this is majorly dependent upon
examination a premium that has to be appeared within me for learning of new subject. In
addition that it permits me over performing and is allowed to play out an work and
obligations that is required for the post of Event Manager. This is all about direct result of
Backpool hotel where they welcome upon the progressions according to perquisite of
circumstances.
 Positive Attitude: As per the present context, this is one of the important skills that has
been I am going to give myself 8 rating from total number of 10. That is the reason why,
I have given rating to myself it is because of confidence level of my own while
conducting of different tasks is pretty much positive in nature, that delivery with high
range of fruitfulness for my own.
In competencies, some of the points which are necessary has been mentioned below:
 Problem Resolving: 6 out of 10 is considered to be the rating that, I have given to myself
and the reason that came in front is enhancing the improvement level of my own so that I
could gain a suitable position based on my personality.

 Leadership: If it is talked about this type of competence, then I will be giving 7 out of 10
to myself. These are not good numbers of when it comes to lead a team. Therefore, it will
be required by me to keep on learning over new elements in relation to how I can
improve this competence.
 Problem Resolving: Another crucial skill, which mainly affected my over all
performance level from two or three years. Basically, if I rate myself for this competence
then it will be 6 out of 10 which also needs right improvement.
Personal Skill Audit
Learning Skills Target Proficiency Existing Proficiency
Skills:
Positive Attitude
Temperament to learn
Cooperation
9 8
10 6
9 8
Competencies
Consumer Service
Leadership
Problem Resolving
Target Proficiency Existing Proficiency
10 8
10 7
10 6
P4. Range of Learning Theories and Approaches
It is seen that number of theories and approaches are being utilized by persons for
gaining of knowledge about speaking and other essential skills in order to convert them into
practice and is able to show improvement and move forwards. Therefore approaches which are
helpful for me and by which I can learn my weaker skills has been explained as follows:
Learning Theories:

 Constructivism: This theory is related to an assumption that learning is active process
that every individual has to go through investigating of my past experience and the
environment around me.
Cognitive: sSuch theory is entirely based upon a number of internal processes that has been
mental along with concentration over activities like knowledge, problem solving aspects and
memory of an individual. Therefore by applying of this theory can help me in improving of my
problem solving abilities and make an rapid decision maker. Implementing this theory can help
in becoming self sufficient and effective (Browne, and et. al., 2018).
Learning Approaches:
 VARK Style: Such approach is based upon the method which enables an individual for
the categorization of different learning styles according to the performance and this has to
make sure which learning is better and efficient in a manner. That is why the tools like
visuals, audios, reading / writing as well as Kinetics could be used by me and this si
going to help in questioning which makes it easy for accurate learning manner.
 Kolb’s Learning Cycle: This approach of learning function has few stages and it is of
encountering of new and effective experiences. Te next stage that has been has been
given is of observation under which an learner has to identify any kind of problem that
has been faced by an individual. As this is giving rise to conflicts over ant matter within
an organization. Under such kind of experience and understanding that has been required
for the next stage has to be seen further. Towards next stage it is the last and final stage
that has been relating towards development of an abstract and concept. As this the main
focus is over developing of abstracts that has been or are to be utilized by the learners for
developing of new and innovative ideas that is going ton enhance growth of an
organization. Before this conclusion the approach has to be helpful in developing of
experiences over new things and learning is based upon past that has been faced by me.
From the discussion over the various types of theories and approaches of learning in my
understanding and believe constructivism theory and VARK learning approaches is going to be
suit me as an manger of blackpool hotel these theories are going to be proven to be very much
effective within the hotel. The main reason that is going to justify this is that two learning styles
and approaches is going to cover the concept that is going to help in developing of these skills

and expertise upon the basis of the experiences that I have had in past and these are going to and
has also helpful in developing of new skills sets and expertise upon the basis of the past
experience. These are going to be proven to be building of the relations that has been personally
and enhancing of performance is going to be done. Also efficiency is going to be develop in
relations with effectiveness for enhancing of competency level that has been performing of role
of manger in Blackpool Hotel (Ruohotie-Lyhty and Moate, 2016).
TASK 3
P5. Construction of a professional development plan to enhance chosen skills and
competences within a specific work context
Personal development plan (PDP)
Personal development plan is that kind of activity or a process that helps in establishing
of an action plan which provides an individual for overcoming out of the weaknesses and making
more capable to perform allotted roles and responsibilities is going to be more effective and
efficient manner. Here is personal development plan as Event manager of hotel.
Sr
.
N
o
Learning
Objective
Current
Proficiency
Target Proficiency Development
Opportunities
Judging
criteria
Time
Scale

1 Commun
ication
skills
I have lack of
power to
communicate
and hence has
to face lot of
problems in
performing
communication
with employees .
I want these skills to
be improved for
getting better and
proper
communication with
the employees and
workers in
understanding of
issues and problems.
Such skills
can be
improved
using books,
lectures notes,
articles and
seminars.
The judging
criteria is
based on the
feedbacks
from people
working with
you or
colleagues.
1 months
2 Problem
solving
skills
I have average
skills of
problem solving
and thus has to
face problems
that is providing
quality and
quantity. This is
going to lead
towards
innovative
solution to the
issues of the
employees.
I needs to improve
these skills for
providing quick and
innovative solutions
to the problems of
workforce.
This can be
improved
through
dealing with
various
difficult
problems and
constant
guidance
from
managers.
Top level
authority and
managers
2 months
3 IT skills I have weak IT
skills due to
which I am not
able to record
I needs to improve
these skills for using
latest tools and
technologies for
These can be
improved
using certified
Top level
managers and
leaders
3 months

data related to
employees and
share
information with
work force.
maintaining the
records and data of
employees in a better
way.
courses.
TASK 4
P6 Undertake a job interview for a suitable service industry role
In the present manner an interview process for Event Manger has been conducted in order
to select candidate for the hotel and has to be taken into consideration that is Blackpool hotel
(Nam and Lee, 2016).
.
INTERVIEW
Interviewee: “Good Afternoon, Madam.”
Interviewer: “Good Afternoon, Take a seat!”
Interviewee: “Thank You so much, Sir!”
Interviewer: “Shall we proceed with the interview?”
Interviewee: “Ok please!”
Interviewer: “Now. As per your own mind-set, what is the most important skill which has to
be posses bay a manager in hotel industry?”
Interviewee: “Communication is considered to be one of the most important skill that has to be
present within an manager without appropriate communication skills, proper information
cannot be delivered!”
Interviewer: “While dealing with an unhappy client, how management of the work can be

done?”
Interviewee: “An absolute suitable performance can be done by me is to approach the client an
ask him about the issues faced by him with administration department. Further I am going to
give them confirmation upon the needs which are required to be taken in to consideration at
the very first time, right away! Besides this I am going to move in the direction over finding
out the issue that has been accruing and take an appropriate action upon it. This is going to
make the information to be solved in appropriate manner. ”
Interviewer: “Okay, a good answer, now manger could be able to attain a huge number that is
attainable?”
Interviewee: “Designation and Management would be two noticeable methodologies which I
would apply right now. I would quickly move toward supervisors of various offices and would
distribute them obligations with clear directions and courses of events. Besides, for the
executives reason, I would embrace intermittent inputs to guarantee consistency in activities!”
Interviewer: “Fine, in the last, I want to ask that how will you performs different actions in
relation to resolving a problem which is also done by a staff member or our own company but
in an unethical manner?”
Interviewee: “At first, it is my responsibility to investigate the whole situation and ask from
the person, that what actually happened when the malfunctioning took place. At the same time,
I will also be reporting all the content gathered from him or her to authorities!”
Interviewer: “Okay, thank you so much for coming, you may leave now.!”
Interviewee: “Alright sire, thank you and I am hoping to get a call real soon!”
P7 Review key strengths and weaknesses of an applied interview process
Just as the interview process is about to reach to an end. It has become vital that various
key qualities along with the shortcoming has to be distinguished and keep check upon it. Hence
for this reason only below some of the weak points has to be explained and has to be considered
that has already been referred and protected previously.

Strengths:
Precision: This has to be inquiries that has to be posed inside the process of interview an has
been especially immediate and consequently, required to be explicit and give replies as it were. It
does not leave an extent of armature information that can be contributed that finding correct and
contender activity ( Connolly and et. al., 2018)
 Spontaneity: This is another kind of strength that has been marked out and is related to
interview information that has been unconstrained round that had inquired and answer
has been initiated. It helps in adding of securing legitimate and clear answer from this
interviewee that is going to help in deciding if they are key possibilities for activity job.
Weaknesses:
 Time Consuming: This is one of the prime weaknesses that has come in front of an
interviewer. As procedure of interview is time consuming. This is based upon the
grounds that distinct inquiries and answer are specifically conducted all through the
procedure that has added to time.
Lengthy: These appropriate response can be very huge, as it has been reflected within the
process and above subsequently long for both interviewee and questionnaire.
CONCLUSION
After analyzing the information that has been mentioned in the above file it is
clear that personal development has leaded an individual towards taking right decision
which is because of the knowledge that has been gained by him and also determination
shown by him. It can be observed from another point of view that giving an opportunity
to show skills and utilized knowledge can be done only by giving power to take right
decision. As this is going to be based upon knowledge and skills developed within
himself. Improvising of skills and providing competence is something that is leading
towards an individual for an successful future.

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