Professional Identity and Practice

Professional Identity and Practice

Table of Contents
INTRODUCTION ..........................................................................................................................3
Benefits of professional development ........................................................................................3
Employer's expectations of skills and knowledge for specific roles...........................................5
LO2..................................................................................................................................................6
Assessment of own skills and competencies...............................................................................6
Theories and Approaches for personal and professional development ......................................7
LO3..................................................................................................................................................8
PERSONAL DEVELOPMENT PLAN...........................................................................................8
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Professional is a term associated with the level of skills and knowledge for performing an
specific operation or activity (Chan, 2019). Application of knowledge while performing such
specific operations is a part of mental influences, as well as prior experience, all play a part in
how understanding, or a world view, professionalism.
This report is based on the case study of Flight Centre. Company was established in the
year 1982. Company operates its business operations in travel and tourism sector. The
organisation serve its services in many countries like India, Australia, New Zealand and other
countries across the globe. Headquarter of the Flight Centre company is located in Brisbane,
Australia.
Henceforth, this report will emphasis over various benefits associated with the
professional development related to different stakeholders of the company. This report will also
project about the expectations of the employer from the professionals in the organisation. One
specific job role will also be discussed in this report. Furthermore, in this report a development
plan will also be discussed to enhance the professional skills. Job interview will also project
based on an specific job role in company.
Benefits of professional development
Professional development is used to refer to a wide range of methods used to aid an
individual improve his or her professional skills, knowledge, efficiency and effectiveness. These
methods include specialised trainings, advanced study, coaching, mentoring, supervising,
conducting research, assignments etc. It is the process through which individuals continue their
training and education in an effort to constantly improve their skills and knowledge in relation to
furthering respective professional career. The primary goal of professional development is to
keep the employee updated on the current trends and aware of any frequent changes in addition
to developing new skills and knowledge to advance professional career (Desimone and Pak,
2017). There are some particular professions which mandate undergoing professional
development periodically for the purposes of ensuring employee effectiveness and efficiency or
to renew license or certification etc.

Employees of Flight Centre undertaking professional development courses offer various
advantages both to themselves and to their employers as well. Some of these benefits are
discussed below:
Employee Benefits:
Taking professional development courses can provide employees of Flight Centre with
various advantages, both in terms of personal and professional growth. Employees undertaking
professional development course are more up to date with the current industry trends and do not
have to conduct research upon the ever changing industry trends. Also learning new and relevant
skills and gaining knowledge is extremely beneficial for employers looking to grow their
professional career and effectively increases their employability within the industry. Undergoing
professional development also adds greatly to Flight Centre's employee's resume and any
certifications he might have received upon completion of the course are also quite valuable both
in terms of employee's job profile and in regard to his future in industry. During professional
development training Flight Centre employees also can break away from their regular job routine
and interact with new people and place which can help energize them when they get back to their
original position. Professional development courses also raise employee motivation measures as
they become better at performing their roles and responsibilities within the company (Bush and
et.al., 2018). Flight Centre employees also feel more satisfied in relation to their jobs as they feel
more valued by the organisation or business and appreciate their superiors for pushing them on
towards improving their skills and knowledge base in regard to their job responsibilities.
Employer's Benefits:
Employees undertaking professional development courses also provide multiple benefits
to Flight Centre as well. When Flight Centre's employees undergo professional development
courses, it increases their experience and efficiency in relation to their specific roles and
responsibilities within the company. This is really beneficial for Flight Centre in general as an
increase in the performance and efficiency of an employee directly results in more productivity
and profitability for Flight Centre. Workforce of Flight Centre undergoing professional
developing training also gives the parent organisation added benefit of employing a skilled,
flexible and knowledgable workforce and enables them to expand their business into new
territories knowing their workforce will be able to keep up with the changing demands. Having a
constantly developing and growing skilled workforce also gives Flight Centre major advantage