Professional Identity and Practice Report: Bristol Hotel Analysis

This report provides a comprehensive analysis of professional identity and practice within the context of the Bristol Hotel, a prominent establishment in the UK's hospitality sector. The report begins with an overview of the hotel, its market position, and its operational objectives. It then explores the significance and benefits of continuous professional development (CPD), emphasizing its impact on personal skills, confidence, and learning abilities. The report details the competencies and skills expected of a hospitality manager, including leadership, decision-making, financial management, and interpersonal skills. It further assesses the current skills and abilities of a hospitality manager, including strengths, weaknesses, opportunities, and threats, using a ranking scale for skills assessment. Various learning approaches and theories, such as cognitivism, constructivism, connectivity, and behaviorism, are discussed, along with appropriate approaches for developing professional and personal skills. A personal development plan (PDP) is included, outlining specific skills, activities, resources, timelines, and evaluation methods. Finally, the report concludes with reflections on the importance of professional identity and practice in achieving success in the hospitality industry.

Professional Identity and
Practice

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Overview of company..................................................................................................................3
Key significance and benefits of on-going professional development........................................3
Competencies and skills expected by employer..........................................................................4
Current skills, abilities and competencies to the hospitality manager.........................................5
Different learning approaches and theories.................................................................................7
Appropriate approaches for developing professional and personal skills...................................8
PDP (Personal development plan)...............................................................................................8
Reflection...................................................................................................................................12
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Professional identity is too necessary to a person to gain excellent outcomes in personal
life. Nowadays most people in the market has focused on developing their various competencies
and skills to develop their professionalism and personality. Generally, a well-developed
professional and personality always able achieve huge success within its life, and that’s why
most people should be improved their abilities, competencies and skills. In this modern and
dynamic era, lots of businesses and companies gives high priority to only such candidates in their
hiring practices who has developed professionalism and personality. This report mainly discusses
professional identity and practice in the context of The Bristol Hotel. Bristol hotel is one of most
popular hotels in the UK’s hospitality sector. There are few productive methods and ways also
has discussed under this report which will be supported to anyone to develop its professionalism
and personality. A very productive personal development plan (PDP) has been added in this
report as well.
MAIN BODY
Overview of company
The Bristol Hotel is situated on the Price Street, England, United Kingdom. Currently this
hotel has successfully gained very large market share in the UK’s hospitality industry (Sani,
Yozgat and Çakarel, 2016). There are thousands of people visits in the Bristol hotel per year.
This hotel is less with lots of modern facilities, like; free internet through Wi-Fi, online
bookings, bar, food & drink, gym, transport etc. Due to these all various facilities, many of
people like to stay in this hotel. Currently the main aim of the Bristol hotel’s upper management
is to gain market by 10% in the UK’s hospitality industry. This hotel is also famous for its very
long and appropriate conferences hall. Every year there are lots of multinational brands organizes
their business conferences and events in this hotel. Currently the Bristol hotel is running its
progressive path.
Key significance and benefits of on-going professional development
There are major benefits of continuous professional development (CPD) plan has been
discussed below;

Improves personal skills, abilities and confidence:
Continues professional development plan always helps in improving personal skills,
abilities and confidence. This is the main reason that, everyone creates a specific CPD plan for
systematically improving their all skills, abilities and confidence. It is to necessary to anyone for
achieving very appropriate results in personal life.
Enhances learning abilities:
Enhancement of learning abilities is also too important to a person, because when any
person has well-improved learning abilities, then it will be able to easily learn many new things
in its daily life (Mishra, 2017). This learning help that person for gaining huge success in its life.
This is the main reason that, everyone should make a productive CPD plan, because CPD plan
contributes in enhancement of learning abilities as well.
Ongoing professional development has played very significant role to anyone. That’s
why people should always take appropriate steps towards considering ongoing professional
development. It is too necessary to achieve very excellent results in own personal life. We all
know this thing that, currently there are huge competition in each industry or sector, in which
ongoing professional development is the only key to a person for properly dealing with this
highly competitive market. Currently I am working as a hospitality manager in the Bristol hotel,
and I am completely known that, ongoing professional development helps in developing
managerial skills within hospitality sector. That’s why I always focus improving may different
skills and abilities with the support of ongoing professional development. There is continuous
professional development (CPD) plan also can support me on the job role of hospitality manager
in increasing my levels of professionalism. That’s why on-going professional development and
CPD are too beneficial to me.
Competencies and skills expected by employer
There are lots of competencies and skills are required in the job role of hospitality
manager within the Bristol hotel (Khoreshok and et.al., 2016). Suppose a hotel manager should
always have friendly nature along with the genius desire for supporting and pleasing others.
Basically, this skill can enable to manager for marinating a healthy environment within
hospitality organization like Bristol hotel. As known Bristol hotel is a multinational hospitality

service provider brand that provides it’s hotel services in all around the world, in which it is
necessary to the hotel manager for having supportive and attractive behavior which affect all
employees for following different strategies and tactics which have implemented by the manager
prior. An employer expects that, when it they hire hospitality manager, then that manager should
have the fast decision-making abilities, so that it can simply deal different issues within the hotel
effectively.
A hotel manager should also have effective skills of leadership, so it they can easily
influence its team members and employees as part of the hotel for giving productive performance
within their working time period. With the support of effective leadership skills, a manager can
be maintained wellbeing employees (Cegielski and Jones‐Farmer, 2016). Financial management
is the next another necessary competency that has expected by employer within a hotel manager,
so that they it can lead the high financial profitability within business, and has improved selling
revenues by adopting effective tactics. Team building, operational knowledge, interpersonal
skills, flexibility and effective communication skills are also highly expected by the Bristol hotel
in a hospitality manager. Reason is, these are some key managerial skills which supports in
smoothly running all operation in the hotel.
Current skills, abilities and competencies to the hospitality manager
The Bristol hotel is an international brand, so it has required that, a hospitality manger
should have proper industry awareness, because upper management believes that when hotel
manager have excellent knowledge about the hotel expansion, then it can be simply identified
prime weakness of competitors, and helps for taking advantage of different emerging
opportunities (Gammeltoft and Hobdari, 2017). So proper knowledge of hospitality sector will
support for gaining the highest positioning within the global market. The next is interpersonal
skills which are also highly expected by Bristol hotel in a hotel manager. Reason is, these skills
always contributes in putting very-well impression on different customers. According to hotel,
social skills also has highly required in a manager which supports in negotiating employees and
staff members for accepting changes which has emerged by change management approach.
These skills generally can enable to hotel for gaining profitability from different prospects.
The Bristol hotel expects from a hotel manager that, it must have proper awareness of
hazard or work place hazards. Reason is, when a hotel manager has proper idea about hazardous,

then it can aware its employees and staff members about health & safety regulation and kitchen
hazardous. Developed leadership skill is also required by the Bristol hotel in the job role of a
hotel manager, because it is necessary to achievement of organization. These all mentioned skills
and competencies are completely expected by the upper management of Bristol hotel in a
hospitality manager.
Audit of Skills
Strengths I have an effective interpersonal skill that is my strength (Ferreira, Coelho
and Weersma, 2019). This skill helps me to establish strong relations with
lots of staff members and employees who are working in hotel for positively
affecting their work productivity as well as work performance.
Weaknesses I have poor listening ability and time-management skills which are generally
weakness to me. That’s why I have highly required to choose some
appropriate ways to get more and more developing these poor and weaker
skills.
Opportunities Effective interpersonal skill can be given me productive opportunities for
encouraging and motivating staff for becoming innovative and creative.
Currently I have full opportunity to be an effective hospitality manager in the
Bristol hotel with the support of well-developed communication skills.
Threats Currently I have ability for taking effective decisions, but I generally
required too much time to choose appropriate decision. As resulted often
delay or miss the existing opportunity, in which it is too essential to me for
working on my problem-solving and decision-making skills. At the end, I
can be managed staff members and employees effectively who performs
various functions within the hotel.
Ranking Scale for Skills
Skills Bad/Weak Below Average Average Good Excellent
Self-motivated ✓

Hazard
awareness and
industry
awareness
✓
Team work ✓
Management ✓
Time
management ✓
Problem
solving abilities ✓
Communication ✓
Different learning approaches and theories
There are lots of personal and professional development approaches and theories
available which can improve professionalism and personality of individuals.
Cognitivism learning: It is a process to gain and storage information (Apriana, Kristiawan and
Wardiah, 2019). Basically, this theory emphasizes for memorizing different learnings which a
person learns by various learning classes.
Constructivism: It is also a process to develop and build the understanding power. With the
support of this learning theory, individuals will be recalled that what they should be known and
explores various new ideas for retaining knowledge for the long time.
Connectivity: It is next learning theory which supports individuals for improving sets of skills by
technology. In this theory of learning, internet has played too essential role for improving
learning within individuals productively.
Behaviorism: This learning theory has believed that proper behavior should be learned by
continuous performing an activity during gathering the feedbacks from superiors, in which that
can be analyzed value of learning (Wan and et.al., 2017). Generally positive feedbacks positively
affect individuals, on the other side negative feedbacks has decreased repetitions of mistakes.

Approaches of Learning
There are different approaches of professional and personal learning exists in the market,
in which some key approaches have been discussed below;
professional and Personal learning plans: With the helps of this approach, individuals can be
easily enlisted number of skills and abilities which are necessary to develop for being successful
in job and career. It supports for determining skills gap within their valuable abilities which can
influence on their professional and personal learning in the future, and also assists for improving
them.
Coaching: Coaching is another appropriate approach that helps individuals for developing new
skills, and improves various competencies in them through turning weaknesses into strengths.
This is really beneficial to everyone.
Appropriate approaches for developing professional and personal skills
There are professional and personal development plan is another very appropriate
approach for developing own skills to the job role of hotel manager, because it can highlight
major weaknesses which needs to be enhanced for the professional career. There is skill audit is
next approach which helps for determining appropriate rated skills by performance scale and
analyses skill gaps (Hidayati and Ratnawati, 2016). There are these both approaches more
specified to improve professional and personal skills in the hotel manager.
PDP (Personal development plan)
There are PDP (personal development plan) has played an excellent role to a person for
developing its various abilities, skills and competencies. Generally, development of abilities and
skills is too necessary task for me. Reason is, if I have many of well-improved skills, then it can
be able for developing my personality and professionalism in the hospitality manager job role. In
this situation, a productive plan of personal development has been included for me below. This
PDP has involved various innovative tricks and methods which will definitely help me to
improve my average and weak abilities, skills and competencies.
Skills/Abilities Activities Resources Time Scale Evaluation
Listing abilities I have highly I have required 3 months In these three

required to
develop listing
ability to
communicate
with anyone in
very effective
way. Basically, a
professional
mostly made
balance between
listing and
speaking, so I
will be tried to
communicate
with such people
who has well
improved listing
skills, and I can
be learnt from
those people
about how to
improve listing
ability.
only human
resource to
improve listing
ability. It means,
people who has
well improved
listing ability are
enough for me to
learn about
various ways
and methods of
developing
listing ability.
months, I will be
lived with
people who has
improved or
developed
ability of listing.
By conducting
regular practices,
I will be easily
improved this
ability.
Time
management
skills
I highly need to
develop time
management
skills (Vlajcic
and et.al., 2019).
Reason is, by
developing time
management
Magazines and
books & journals
are prime
resources for me
to develop these
skills of time
management.
Basically, in
6 moths Time period of
six moths is
enough for me to
develop these
skills of time
management. In
this time period,
I will be

skills, I can be
capable to
properly manage
my time. To
develop or
improve these
skills, I will read
various
magazines and
books & journals
which has based
on time
management
skills.
these magazines
and books &
journals many of
authors and
writers has
shared their
effective
opinions and
solutions on
“how to develop
skills of time
management”.
That’s why these
resources can
play an excellent
role to me.
defiantly putted
many of efforts
to improve these
skills
productively.
Team work
ability
Team work
ability is the
next prime
ability that I
need to be
developed to be
high
professional
within personal
life. Basically, a
professional
mostly has idea
about ‘how to
create an
effective
Mainly the
trainer and few
books and
journals will
give very high
contribution in
the improvement
practice of
teamwork ability
(Gomes and
Romão, 2019).
When I will be
joined the centre
of training, then
I will get some
8 months Team work
ability can play
an excellent role
for me to
improve my
professionalism,
so that I have
required the time
period of twelve
months to
perfectly
develop this
ability.

teamwork.
Reason is, an
effective team
mostly provides
too good results
within the any
workplace. To
improve ability
of teamwork, I
will be joined a
training classes
where a trainer
will support me
in developing
this ability. I can
read some books
and journals also
which has based
on teamwork.
productive ways
of improving
ability of team
work from
trainer. On the
other hand,
through reading
teamwork-based
books & journals
also I will be
developed this
ability.
Problem-solving
skills
Problem-solving
skills mostly
helps in
resolving
various
problems,
challenges ad
difficulties
within the
workplace. So
that, I highly
need for
There is internet,
smart phone,
laptop, personal
computer, etc.
some prime
resources which
will contribute in
developing my
skills of
problem-solving.
Basically, by
internet and
12 months Time period of
twelve months is
too appropriate
for me to
develop my
skills of
problem-solving.
I will put any
lots of efforts to
successfully
develop these
skills.

improving these
skills. I can read
various blogs
and articles on
internet which
has based on the
improvement of
problem-solving
skills (Martín-
Rojas,
Fernández-Pérez
and García-
Sánchez, 2017).
Basically, in
these blogs and
articles, many of
experts has
systematically
shared their
opinions on
‘improving
problem-solving
skills’. That’s
why, by
conducting these
various activities
and practices, I
can be definitely
improved skills
of problem-
solving.
smart phone etc.
can be capable
me for
developing these
skills.