Job Interview for a Suitable Service Industry Role

This presentation explains the job interview process for a suitable service industry role and discusses the strengths and weaknesses of the applied interview procedure. It is based on Langham hotel in England.

Professional Identity and Practice
LO 4

Table of Content
 Job interview for a suitable service industry role
 Strengths and weakness of an applied interview procedure
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INTRODUCTION
• The current presentation is based on Langham hotel, England.
• This study will explain job interview for suitable service sector role and
describe key strength & weaknesses of applied interview procedure.

Undertake job interview for Hotel supervisor job role in Hospitality
industry
Name Mark Smith
Address St Paul Square, Birmingham B 19
Phone no 125454678134
Email [e-mail]
Skills and knowledge  Communication skills.
 Decision-making
 Team work
 Conflict resolution
 Time management
 IT skills
 Knowledge about Food safety policy.
Experience  3 Year of experience as hotel manager
Qualification  Bachelor's degree
 MBA in hotel management
Hobbies  Listening music
 Reading books and Novel
 Playing puzzle games
 Playing footballs

CONTI..
Interview procedure-
Here, current interview has been conducted for specific job role within Langham hotel as Hotel supervisor.
First stage of interview process-
In this phase of interview, I am meeting interviewers who are accountable for taking interview of all
applicants including me.
On this stage, I was taken to the interview room where I was asked a few questions about me and my
abilities.
The atmosphere of the room was quite serious, the interviewer was sitting with a long list, in which a lot of
questions has been written, along with the name of person who came for interview in hotel.
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Key strengths and weaknesses of applied interview process
Strengths-
In context of above applied interview, the best part of the interview phase was that in
order to comfort the people, Interviewer first asked the people about them.
Weaknesses-
This interview processor also has some weaknesses with all the strengths. The biggest
drawback is time, every stage takes a lot of time
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Evaluation of job interview procedure and challenges
to overcome
 From above conducted interview it has been identified each procedure takes a lot of
time that affect employer and candidate performance.
 It is one of the biggest challenge that occur during overall process which recruiter can
over come by taking appropriate action.
 They can make list of important things that management should known about
applicants via conducting interview.
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Critical reflection of job interview procedure
 I can say that during interview process I take time to answer each question of recruiter
effectively.
 I am able to provide all information about my self and my education that help HRM to
take further decision about placement in its company.
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CONCLUSION
 From above analysis, it has been concluded that CV is one of the most important
documents present by person who seek to get job in hotel as hotel supervisor.
 Interviewers use these CV to select the best one for further interview procedure where
they were conduct in depth interview with chosen candidates.

REFERENCES
 Gebreweld, F.H and et.al ., 2018. Factors influencing adherence to tuberculosis treatment
in Asmara, Eritrea: a qualitative study. Journal of Health, Population and Nutrition.
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 Skelton, F.C and et.al., 2019. Constructing identifiable composite faces: The importance
of cognitive alignment of interview and construction procedure. Journal of Experimental