Belmond Company: Professional Development and Skills Report Analysis

This report provides a comprehensive analysis of professional development within the Belmond Company, a luxury hotel and leisure enterprise. The report begins by outlining the key benefits of ongoing professional development for various stakeholders, emphasizing the importance of communication, advanced degrees, and mutual understanding. It then investigates employer expectations of skills and competencies for a sales manager role, highlighting quick learning, a positive attitude, continual learning, initiative, cooperation, and dependability. The report further details the abilities, skills, and competencies required for the sales manager role, including effective writing, negotiation, communication, sales planning, and relationship-building. A SWOT analysis is conducted to assess strengths, weaknesses, opportunities, and threats, providing a framework for a personal development plan. Finally, the report explores various learning theories and approaches, such as behaviorism, used for professional and personal development, offering a well-rounded perspective on fostering growth within the organization. The document is contributed by a student and is available on Desklib, a platform offering AI-based study tools.

Professional Identity and
Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Key benefits of ongoing professional development for different stakeholders within the
specific organisation...............................................................................................................1
P2 Investigate professional employer expectations of skills and competencies....................2
LO 2.................................................................................................................................................4
P3 Abilities, skills and competence for specific job role.......................................................4
P4 Range of learning theories and approaches used for professional and personal development
process....................................................................................................................................6
LO 3.................................................................................................................................................7
P5 Development plan to increase chosen skills and competencies in specific work context.7
LO 4...............................................................................................................................................10
Reflective .............................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
In order to determines successful personal and professional development plan, it can be
stated that organisational goals set with appropriate deadlines. In this regard, threats and
opportunities can be recognise which increases knowledge. With the help of support network,
every individual working with priorities aims and objectives (Robinson, Solnet and Breakey,
2014).
Present study based on Belmond company which is British hospitality sector industry.
They consider different kinds of activities to develop significant advantages in the industry.
Furthermore, they promote exclusive online offers with the lowest price to attract several
customers in the business (Brandon-Jones, Lewis and Walsman, 2016).
For gaining insight information of the present report, it covers different stakeholders
within the organisation. It helps to investigate employer expectation of skills and competencies
in the enterprise. Moreover, it consists discussion on abilities, skills and competence for specific
job role. At last, development plan has been prepared which increases skills and competencies
for specific work context.

LO 1
P1 Key benefits of ongoing professional development for different stakeholders within the
specific organisation
Belmond company is a hotel and leisure enterprise which operates in luxury hotels, train
services and river cruises in all over the world. The company offer their products and services in
35 deluxe hotels, 7 tourists trains, etc. in more than 22 countries. The selected business also
formerly known as orient express hotels. They are dealing in different types of services to visit
different places in country. Professional identify is a long, continuous and ongoing process
which consider contextual settings. In Belmond company, it is based on three components such
as awareness of one personality as representative of a certain profession. In addition to this, it is
also important for searching meaning that lead to third component ambitions. Previous and
current experience play very important role for beliefs, professional images, knowledge and
skills. In this regard, different stakeholders recognise that commitment to ongoing professional
learning is integral to effective practice (Martínez, Pérez and Del Bosque, 2014). This is because,
professional practice and self-directed learning consist with informed experience, research,
collaboration and knowledge. Professional development can be take place in variety of diverse
and wide ranging context. It assists to conduct proper settings that assists to foster professional
knowledge, skills, practices and values. Following are certain key benefits of ongoing
professional development for different stakeholders: Communicating with public: With the help of professional development, advance degree
provided in travel and tourism industry to accomplish goals with professional knowledge,
skills, practices and perspectives. It helps to develop more significant advantages that
requires communicating with customers, employees, government, etc. In addition to this,
highly knowledge, ethical, insightful and skilled people committed to fostering the
growth (Arena and Jeppesen, 2016). Hence, it helps to prepare and support with public
trust and confidence. Engagement in multiple forms also serves to develop public
interest. Deep commitment engage to rich ongoing professional learning to maintain
multiple transparent communication mechanisms. I am best to communicate several tasks
and goals with my teams so that it increases my effectiveness in appropriate manner. It
ascertained desired results that can be accomplish to focus on goals and objectives.

 Advance degree: Advance degree assists to rich professional education and develop
opportunities as well. With the help of experience in Belmond company advance
knowledge can be successfully build. It assists to focus on the different skills, practices
and perspectives. It increases deepen aspects for ascertained desired level of efficiency to
communicate with different stakeholders (Ladkin and Buhalis, 2016). With the help of
advance degree, I can also develop my understanding and effectiveness to attain overall
targets and goals at workplace. It assists to focus on goals and objectives which can be
accomplish to set appropriate targets.
 Increase mutual understanding: Furthermore, in order to communicate with several
numbers of people, it can be seen that highly knowledgeable, ethical, insightful and
skilled people committed to foster growth of the learners. It supports with public interest
and trust in the travel and tourism profession (Arena and Jeppesen, 2016).
P2 Investigate professional employer expectations of skills and competencies
For sales manager role, employer has several expectations of skills and competencies.
This is because, in travel and tourism industry they want to increase their operations and
functions to attract maximum number of people (Brandon-Jones, Lewis and Walsman, 2016).
Human relationship in Belmond company consider employees with involvement of their
expectations and conflicts lend when it not met. Following are different professional employer
expectations of skills and competencies determines: Quick learning skills: Employer of Belmond company has expectation that their sales
manager must possess quick learning skills. Therefore, it assists to meet with desired
level efficiency in successful manner. This skill also assists to look forward and develop
desired level efficiency with appropriate planning (Mooney, Harris and Ryan, 2016). This
skills assists me to develop my understanding and effectiveness in positive consideration
that ascertained to focus on my own development. With the help of appropriate learning,
it can be stated that successful results will be gain through adopt effective working
system. On the basis of appropriate learning, it can be stated that desired work
performances successfully applied at workplace. Positive attitude: Attitude is affects the relationship which develop with co-workers and
supervisor. It also creates way in which tasks can be accomplish to satisfy employers
expectations. Positive attitude in Belmond company assist to deal with the best qualities

and make changes to face challenges willingly. With the help of positive attitude, it can
be stated that desired results will be accomplish to gain more profitability at workplace.
On the basis of positive attitude, it can be stated that desired functioning will be gained
successfully Continual learning: Continual learning enables to increase contribution in the business
to develop more significant advantages. With the help of new skills, valuable information
can be successfully collected. It assists to focus on taking advantages of training
programs in work. Valuable information has been collected which is more useful
consideration for explorer expectations (Robinson, Solnet and Breakey, 2014). In a
successful team, managers need to learn progress and take feedback which need to
become better work. Initiative: In Belmond company, it is essential to look upon given work performances
that consider successful opportunities to do more. Employer need to assess that
employees feel comfort zone. Hence, they are taking approaches that assists to meet with
new ideas to do things better. It assists to provide insight information to develop
significant advantages (What Does Your Employer Expect from You?, 2018). New skills
successfully learn and accomplish to do better things. Cooperation: It is one of the greatest assets which possess by employees to perform
tasks. In this regard, employer expect that skills requires to perform to do better things at
workplace. It assists to look upon better place for all and many other attributes that are
added honestly and respectably (Martínez, Pérez and Del Bosque, 2014).
 Dependability: Being a dependable means that manager and colleagues need to rely on
accomplish responsibilities in successful manner. With this regard, it is important to gain
success with particular position. It is constantly work which helps to exceed expectations
in successful manner. Sales manager need to dependable as valued person in the
organisation. As a result, it is important to focus on the desired level outcomes that make
more significant advantages at workplace (Ladkin and Buhalis, 2016).

LO 2
P3 Abilities, skills and competence for specific job role
For sales manager role in Belmond company, there are different abilities, skills and
competencies required. Therefore, it assists to look for further development in future
perspectives.
Abilities
 Effective writing skills
 Negotiation skills
 Communication skills
Skills
 Sales planning
 Meeting with sales goals
 Build relationship
Competence
 Be a mentor
 Be a strategist
 Be a communicator
SWOT analysis
With the help of SWOT analysis method, personal development plan can be successfully
accomplish to develop significant advantages. It includes following assessment to conduct
appropriate assessment for sales manager: Strength: I am good in professional qualifications that make desired level results to stand
for Belmond company development. I have a lot experience in sales department which
helps to handle all work of the organisation that are related to sales of products and
services in it. On appropriate time, I have complete my all targets and goals with specific
deadlines. I can also solve problems in effective manner to ascertained desired level of
results and outcomes. Therefore, it assists to focus on my performances and goals in
appropriate manner. Weaknesses: Apart from, these strengths I have several weaknesses such as lack in time
management to do multi-tasks. For future goals and objectives, I am unable to predict and
forecast. Therefore, it creates impact on performances and job role. Furthermore, I have

poor communication skills so that I can talk in large audience group. Personal
weaknesses create impact on the opportunity for growth. It requires to improve future job
opportunities. I am unable to get appropriate goals and objectives so that it is important to
focus on multi-tasking skills that is successfully applied to attain overall strategies. In this
consideration, weaknesses must be reduced to attain overall positive performances. Opportunities: There are several advantages to make significant changes. In this regard, it
is important to focus on the new tools and techniques that assists to meet with the latest
trends. For future development, I require focus on advance technology that would be
beneficial to take appropriate position in market. It assists to make appropriate use of it in
the future. Changes in existing system also assists to create several benefits for my career
development. Advance technology assists me to increase significant work performances
as per changes that can be successfully develop targets with taking appropriate actions
and strategies. It will helpful perspective that assists to attain overall targets and goals.
 Threats: Competitors performances in major threat for me. Lack of appropriate
advancement also create major threat for me for career advancement. Therefore, it
reduces effectiveness of mine to gain desired level efficiency (Baum, Cheung and Siow,
2016). Furthermore, I face problems to accomplish my targets so that it is also major
threat for me. Old technologies threatening to my career goals and objectives. Personal
traits hurting to career advancement so that it reduce effectiveness. Due to these threats, I
am lacking to gain more desired level of results. Therefore, it can be stated that I need to
focus on some more development program that ascertained to get more effectiveness at
workplace.
P4 Range of learning theories and approaches used for professional and personal development
process
Learning theory is conceptual frameworks that assists to describe absorb, process and
retain knowledge in learning. With the help of learning theory, successful outcomes can be
develop that influence experience which play a successful part to understand in world view
(Kennedy, Billett and Grealish, 2015). Following learning theories and approaches used for
professional and personal development process: Behaviourism learning theory: Behaviourism learning theory based on observable
changes in behaviour patterns. It assists to focuses on pattern that being repeated that

become automatic. I am fully depended on instructor for acquisition of appropriate
knowledge and understanding. In Belmond company as a sales manager information cater
effectively that assists to develop simple game based approach. Appropriate feedback is
also provided in this kind of learning. It is a view in which behaviour can be successfully
explained external factors and behavioural conditions and modifications. Reward system
also successfully develop to focus on appropriate behaviour (Bowie, Buttle and
Mariussen, 2016). In this kind of theory, it can be stated that appropriate system can be
successfully develop to attain more systematic work. In this regard, learning theory can
be implemented to focus on independent activities which define overall targets and goals
in desired manner. Behaviourism theory consider acquisition of new behaviour that based
on environmental conditions. Experiments by behaviours identify with universal learning
process. In this regard, classic conditioning occurs when natural reflex respond with
stimulus. It produces specific responses that assists to develop more common examples
that need to be develop more desired level of results. Cognitivism learning theory: Cognitivism based learning consider change in behaviour
with sequential development of individual cognitive abilities. It helps to indicate thought
process inside the learner's mind. It helps to define appropriate path for my learning as
per profile. Visual organiser also designed which allowed to explore relevant topics as
per knowledge levels. Cognitive flows also determined as per existing skills sets in which
content consider relevant topics and lesson (Gleeson, Hughes and Smith, 2015). In this
regard, I can learn in effective manner with reading text and lecture instruction. Cognitive
learning theory can be define as functions based elements that includes process on how
person process and identify reasons information. It helps to revolve around many factors
which includes problem-solving skills, memory retention, thinking skills and perception
of learned material. As a result, it assists to focus on different learning assessment such as
classical conditions, operant conditions and observational learning. Both types of
conditioning are forms with associated learning in which association are made between
events and it occurs together.
 Constructivism learning theory: Constructivism learning theory explains in appropriate
manner where knowledge develop in successful manner. It assists to focus on
construction of knowledge and information that obtained to acquire appropriate

experiences. Successful story also created with practical tips and guidelines that assists to
lead with learning and actual work environment. This theory assists to show actual work
environment with different strategies that overlap with different options to test the
learner's knowledge (Bredvold and Skålén, 2016). Furthermore, in this regard, ideas
successfully develop which is responsible to create own understanding and experience. In
this type of theory, it can be stated that desired level of results will be successfully gained
to focus on learning activities that established for learners development and actively their
part to acknowledge towards goals and objectives. There are several principles has been
successfully implemented to encouraged and explore different activities which need to be
accomplish to gain more targets and goals at workplace. Along with this, constructivism
theory consider human gain knowledge that assists to increase experience and learn
several aspects that can be influence with experience. As a result, desired level of results
also need to implemented which is known as cognitive constructivism.
LO 3
P5 Development plan to increase chosen skills and competencies in specific work context
With respect to develop successful professional development plan, it can be stated that
different skills and competencies required in a specific work (Robinson, Solnet and Breakey,
2014). In order to prepare development plan, following skills and competencies considered in
specific work context:
Activities/skills Resource Time frame Importance
Positive attitude Professional
development academy
2 weeks With the help of
positive attitude, I can
increase my
understanding level
that is requires to
perform several
functions as sales
manager. It will assists
to promote positive
work that make

desired level
outcomes.
Communication skills New project and
responsibilities
3 weeks With the help of
communication skills,
I can develop
significant advantages
to deal with innovative
functions and
operations. In this
regard, I can easily
communicate with
several number of
people and target them
towards the Belmond
company. I can also
complete this skills in
3 months approx so
that effectiveness will
be generated in
systematic manner.
Self management
skills
Workshops and
seminars
2 and half weeks Self management skills
also helps to promote
more desired level
results in systematic
manner. I can develop
significant advantages
through take
workshops and
seminars. It helps me
to know different

people who manage
their time in distinctive
manner. Therefore, it
is useful to take
development of my
self management skills
in successful manner.
Thinking skills Volunteer
opportunities
4 weeks Thinking skills also
successfully develop
which assists to
understand future
prediction. It also
helps to forecast
appropriate working
that increase more
desired level efficiency
at workplace. On the
basis of desired level
efficiency as volunteer
opportunities at
workplace. I can also
maintain my goals and
objectives to develop
significant advantages
in this way.
Willingness to learn Mentorship 3 and half weeks In this kind of skills, I
require mentorship
from successful
mentor. Therefore, I
can perform my tasks