Professional Identity and Practice - Hotel Russell

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Professional Identity andPractice
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Key benefits of on-going professional development for different stakeholders..............3P2 Professional employer expectations of skills and competencies......................................4TASK 2............................................................................................................................................5P3. Abilities, skills and competences for a specific job role.................................................5P4. Learning theories and approaches used for personal and professional developmentprocesses.................................................................................................................................5TASK 3............................................................................................................................................6P5. Development plan to enhance chosen skills and competencies......................................6TASK 4............................................................................................................................................8P6. Job interview for a suitable service industry role.............................................................8P7. Key strengths and weakness of an applied interview process..........................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONProfessional Identity and practice is the ability to develop the professional skills andlearning process so as to built the professional career of an employee (Professional Identity andPractice. 2018). Professional development is an important task in the development of anorganization. The organization here taken is hotel Russell. This is a four star hotel located atRussell square Bloomsbury, London. The main purpose of this report is to provide knowledge ofhow professional development and self learning are important in enhancing career opportunitiesand professional identity. In this report, importance of ongoing professional development andself directed learning are explained. Skills competences and different learning and developmentapproaches are assesses. Professional development plan and a range of service industry andtransferable skills are demonstrated in this project.TASK 1P1 Key benefits of on-going professional development for different stakeholdersOn-going professional development is an art of providing the development opportunitiesto the employees of Hotel Russell so that they can provide better productivity to the organization(Broadhead, 2017). Here the stakeholders included are employee and the employer. The benefitof professional development are as follows:Motivation:By offering professional development plan, it shows that the employer takes care of theemployee and its career progression. This will help the employee to motivate itself and standalone for the benefit of Hotel Russell for long-term and thus company will be benefited bycutting the cost of hiring another employee.Skilled workforce:When an employee is being trained to develop its professional identity, they willeventually feel confident. This will also increase its credibility towards the organization. Thuson-going professional development help the employee in developing its career and thus hotelRussell will get skilled workforce to its customers.Competitiveness:It will be easier for the company to make successive planning when its employee getstrained with latest trends because they can implement the advanced technology offered by the
company. In case of hotel Russell, employees will get competitives when they work with eachother. This will create the feeling of competition among the employees thus they perform betterthan others. This will improve their performance and the services of hotel will get improved aswell.P2 Professional employer expectations of skills and competenciesFollowing are the professional employer expectations of skills and competencies:Personal Presentation:It is the ability of an HR professional to present itself in front of its employees andseniors (Brownlee and Halverson, 2015). It is necessary for the manager to address itspresentation to be formal and ethical. The presentation also includes the dress code of an HRprofessional. In case of Hotel Russell, the professional dress code impact on the employee,customer and others. Professional presentation helps the manager to show itself serious about itsresponsibility and roles.Personal Skills:These types of skills require personal development of an HR professional so that it willimpact on the working of its employee and customers too. Personalskill includes communicationskill, self-expressing skills and managing skills. These skills are necessary for the manager tohave as the employees follow their seniors so seniors need to have effective personal skills.Hard skills:These types of skills are specific in nature and can be measurable and teachable to others.These types of skills include typing, writing, calculating, reading etc. In case of Hotel Russell,the manager should focus on developing these skill so that it can efficiently manage itsemployees in the workplace.Soft Skills:These types of skills are little tangible in nature because they are harder to calculate(Chassie, 2015). These types of skills include the communication, engaging in small tasks,listening etc. These skills are necessary for the manager of Hotel Russell so that it can effectivelymanage the employee to make things done from them. By using these skills, the manager canefficiently listen to the problems of employees.
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