Professional Issues in IT: Case Studies Analyzing Ethical Dilemmas in Organizations

This presentation analyzes case studies of ethical dilemmas in organizations related to IT professionals. It includes the DET technique, ACS code of ethics, and positive measures to maintain healthy relationships with stakeholders.

Professional
ISSUES IN IT
CASE STUDIES ANALYSING THE PROFESSIONAL ISSUES IN IT
ORGANISATION

Contents
 DET
 ACS code of ethics
 Case 1 and 2
 Identification of issue through DET
 ACS code of conduct analysis case 1 and 2
 Positive measures taken in case 2
 Conclusion
 References

DET-Doing Ethic Technique
1. The series of question used to identify, analyse and state an
ethical dilemma that have been taken place in an
organization[6].
2. These question help in precise analysis of the overall case
 The question involved in the cases are
 What is going on?
 Who is affected?
 What are issues?
 What are the options?
 What is the best option and why?

AUSTRALIAN CODE OF ETHICS
THE AUSTRALIAN CODE OF ETHICS ARE BASED ON THESE
FOLLOWING CODE OF CONDUCT[7].
 BASED ON PUBLIC INTEREST[8]
 BASED ON OVERALL DEVLOPMENT
 HONESTY
 COMPETENCE
 PROFESSIONAL BEHAVIOUR
 PROFESSIONALISM

CASE STUDY I and 2
 OVERVIEW
THE CASE REVOLVES AROUND JEAN, THE DATABASE
PROGRAMMER WHO TOOK SEGMENTS OF CODE FROM THE
SOURCE LISTINGS OF HER COLLEAGUE AND FROM OTHER
SOFTWARE COMPANY’S SOFTWARE PACKAGE INORDER TO
FINISH HER DEADLINE. SHE USED THOSE CODES WITHOUT
ANY PERMISSION AND DID NOT MENTIONED THEM IN
DOCUMENTATION WHILE SUBMISSION.
 THE CASE 2 REVOLVES AROUND ETHICAL DILEMMA FACED
BY MAX ,IN WHICH HE HAS TO CREATE REPORT,BECAUSE OF
THE
DEADLINE HE OPTED FOR WORK FROM HOME ,HE FINISHES
HIS WORK BUT FORGETS THE CD AT HOME WHICH HAD THE
REPORT IN IT.

IDENTIFICATION OF THE ISSUE –
DET TECHNIQUE (CASE 1)
 WHAT IS GOING ON?
THE SEGMENTS OF CODE HAS BEEN COPIED WITHOUT INFORMING
THE AUTHORISED PERSONNEL. THERE WAS NO
ACKNOWLEDGEMENTS OF THE CODES THAT HAS BEEN USED IN
THE PROGRAMMING AND JEAN DID NOT MENTIONED ABOUT
REFERENCES IN HER DOCUMENTATION.
 WHAT ARE THE ISSUES?
THE ISSUES ARE COPYING DATA WITHOUT GIVING PROPER
NOTICE,TAKING CREDITS OVER OTHERS EFFORTS. DISCLOSURE OF
CODES OF THE OTHER COMPANY WITHOUT TAKING PERMISSION.
 WHO ARE AFFECTED?
THE COWORKER WHOSE CODES WHERE NOT ACKNOWLEDGE,THE
COMPANY WHOSE CODES WERE COPIED BY JEAN.

IDENTIFICATION OF THE ISSUE-
DET TECHNIQUE(CASE 1)
 WHAT ARE THE OPTIONS?
THERE MUST BE PROPER AUTHORISATION OF
THE CODES THAT IS USED INSIDE THE
ORGANIZATION. THE PROPER PERMISSION
MOST BE TAKEN BEFORE USING ANY AIDS THAT
HAVE ALREADY BEEN PUBLISHED. THE WORKS
AND REFERENCE ACKNOWLEDGEMENTS
SHOULD BE MANADATORY IN
DOCUMENTATION[4].
 WHICH OPTION IS THE BEST?
THE AUTHORISATION OF THE CODES AND
TAKINH PRIOR PERMISSION BEFORE THEIR
USAGE IS CONSIDERED BEST IN THIS CASE[8].

ACS CODE OF ETHICS ANALYSIS
CODE OF CONDUCT CASE 1 CASE 2
BASED ON PUBLIC
INTEREST
DATABASE
PROGRAMMING
COMPANY , PROVIDES
DATABASE TO REMOTE
SYSTEM
DEPARTMENT THAT
DEALS WITH PEOPLE
SUFFERING FROM
ADDICTION ISSUES
OVERALL DEVLOPMENT JEAN PIRATED THE
WORK OF PEOPLE AND
OTHER SOFTWARE
COMPANY ,THIS IS
CONSIDERED A
BARRIER IN HER
CAREER DEVLOPMENT
MAX FORGOT HIS WORK
AT HOME BUT
COMPLETED WITH
OVERALL REASEARCH
AND CREATED A
REPORT BY HIS
EFFORTS
HONESTY JEAN TOOK CREDITS BY
TAKING SEGMENTS OF
CODES OF HER CO-
WORKER.
MAX WORKED HARD
FOR THE REPORT,HE
EVEN WORKED AT
HOME WITHOUT TAKING
SOMEONE ELSE HELP

ACS CODE OF ETHICS ANALYSIS
CODE OF CONDUCT CASE 1 CASE 2
COMPETENCE JEAN SHOULD NOT HAVE
MISREPRESENTED HER
WORK AND SHOULD
HAVE ACKNOWLEDGE
THE CODES SHE ADDED
IN HER STASTICAL
PROGRAMMING.
SHE SHOULD TAKE
RESPONSIBILTY OF HER
WORK.
MAX SHOULD INFORM HIS
SENIORS ABOUT THE INCIDENT
THAT HE LEFT THE CD AT HOME.
HE SHOULD TAKE RESPONSIBILTY
OF HIS WORK.
PROFESSIONAL BEHAVIOUR JEAN MUST HAVE A
BETTER INTERACTION
WITH HER SENIORS AND
SHOULD BUILD BETTER
TRUST WITH HER
COLLEAGUES
MAX SHOULD PROVIDE THE
INFORMATION ABOUT THE
CD TO HIS SENIOR
AUTHORITY , HE SHOULD
BUILD BETTER TRUST WITH
HIS STAKEHOLDERS.

POSITIVE MEASURES TAKEN IN
CASE 2
 INFORMING SENIORS ABOUT FORGETTING
THE WORK[10]
 GENERATING BACK UPS
 GIVING PRIOR PROGRESS UPDATES
 MAINTAINING TRANSPARENCY REGARDING
DIFFICULTY FACED IN THE WORK
 RESPECT EVERY INDIVIDUALS AND
CONSIDER OTHERS OPINION
 GIVE CREDITS FOR OTHER’S WORK

CONCLUSION
THE PRESENTATION IS THE ANALYSIS OF THE CASE STUDIES WHICH
SHOWS THE ETHICAL DILEMMA IN AN ORGANIZATION. THE CASE
STUDY 1 IS IDENTIFIED BY DET TECHNIQUE. THE AUSTRALIAN CODE
OF CONDUCT SHOWS HOW TO MAINTAIN A PROFESSIONAL
CONDUCT WITHIN THE ORGANISATION. THE POSITIVE MEASURES
ARE SUGGESTED IN ORDER TO MAINTAIN A HEALTHY RELATIONSHIP
WITH THE STAKEHOLDERS. IN CASE 1 , THE PREVENTIVE MEASURES
ARE BEING SUGGESTED IN ORDER TO PREVENT THESE PROBLEMS
IN FUTURE.

REFERENCES
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Illness, Behavior, and Society (2014): 1895-1900.
[3] LaRossa, Ralph, and Linda A. Bennett. "Ethical dilemmas in qualitative family research." The psychosocial
interior of the family. Routledge, 2018. 139-156.
[4] Davies, Martin Brett, and Nathan Hughes. Doing a successful research project: Using qualitative or
quantitative methods. Macmillan International Higher Education, 2014.
[5] Leicester, Nicola. "Ethics in the IT Profession: Does a Code of Ethics have an Effect on Professional
Behaviour?." (2016).
[6] Partridge, Craig, and Mark Allman. "Ethical considerations in network measurement
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people 13.2 (2000): 121-136.
[8] Gotterbarn, Donald, and Keith W. Miller. "The Public is the Priority: Making Decisions Using the Software
Engineering Code of Ethics." IEEE Computer 42.6 (2009): 66-73.
[9] Warren, Matthew, and Richard Lucas. "Ethics and ICT: Why all the fuss?." Journal of Information,
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[10] Ferguson, Stuart, Clare Thornley, and Forbes Gibb. "Beyond codes of ethics: how library and information
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