Professional IT Culture: Ethical Issues and Career Plan with SFIA6
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The report discusses the ethical issues in the IT industry and the role of stakeholders in mitigating them. It also provides a career plan for IT professionals using SFIA6. The first subtask defines the ethical issues in a case study and the responses to mitigate them. The second subtask discusses the SFIA6 framework and its seven skill types for IT professionals.
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Running head: PROFESSIONAL IT CULTURE
Professional IT Culture
Name of the Student
Name of the University
Author Note
Professional IT Culture
Name of the Student
Name of the University
Author Note
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1PROFESSIONAL IT CULTURE
Table of Contents
Subtask 1:...................................................................................................................................2
Executive Summary:..............................................................................................................2
Introduction:...........................................................................................................................2
Discussion:.............................................................................................................................2
ACS code of ethics:................................................................................................................4
Subtask 2:...................................................................................................................................5
Executive Summary:..............................................................................................................5
Introduction:...........................................................................................................................5
Discussion:.............................................................................................................................5
Conclusion:................................................................................................................................7
Table of Contents
Subtask 1:...................................................................................................................................2
Executive Summary:..............................................................................................................2
Introduction:...........................................................................................................................2
Discussion:.............................................................................................................................2
ACS code of ethics:................................................................................................................4
Subtask 2:...................................................................................................................................5
Executive Summary:..............................................................................................................5
Introduction:...........................................................................................................................5
Discussion:.............................................................................................................................5
Conclusion:................................................................................................................................7
2PROFESSIONAL IT CULTURE
Subtask 1:
Executive Summary:
The main objective of the report is to define the ethical issues that are consist in the
case study. In the report role of the stakeholders is described and the ethical issues with the
stakeholders also defined in the report. The responses of the ethical to mitigate the ethical
dilemma is described further. Codes of ACS is described will be discussed firther..
Introduction:
In the introduction part the discussion will be made on the arising of ethical issues
from the stakeholder’s behaviour. In this case study the given scenario is like that a tablet
computer organization has developed a computer tablet with few bugs. The tester of the tablet
is Mr. McBright, after testing the tablet he reported about the bug to his head, but instead of
the bug Mr. McDonald decided to launch the product to the market and then sell the product
to the contracted company who has contract with the company (von Konsky, Miller & Jones,
2016). As the bug in the tablet later creates a virus which destroyed all the customer data of
Badluck Bank. The scenario became worst as the after few months the bug leads to burst the
frames of the tablet, because of that TastyBurgers Pvt Ltd. Catch fire.
Discussion:
The main stakeholders that are identified from the case study is the Mr. McBright
who is the employee and the tester of the NewAge Pty Ltd., Mr McDonald the organizations
head, all the employees of BadLuck Bank and the employees of the TastyBurgers Pty Ltd. It
is necessary for the stakeholders to follow all the ethics of the company. The responsibility
lies on Mrs. McDonald to assess the product then ask the developer of the product to make
required changes. A product which have issues if delivered will be an unethical work as it can
affect the individuals or the organizations (Shapiro & Stefkovich, 2016). It is the
Subtask 1:
Executive Summary:
The main objective of the report is to define the ethical issues that are consist in the
case study. In the report role of the stakeholders is described and the ethical issues with the
stakeholders also defined in the report. The responses of the ethical to mitigate the ethical
dilemma is described further. Codes of ACS is described will be discussed firther..
Introduction:
In the introduction part the discussion will be made on the arising of ethical issues
from the stakeholder’s behaviour. In this case study the given scenario is like that a tablet
computer organization has developed a computer tablet with few bugs. The tester of the tablet
is Mr. McBright, after testing the tablet he reported about the bug to his head, but instead of
the bug Mr. McDonald decided to launch the product to the market and then sell the product
to the contracted company who has contract with the company (von Konsky, Miller & Jones,
2016). As the bug in the tablet later creates a virus which destroyed all the customer data of
Badluck Bank. The scenario became worst as the after few months the bug leads to burst the
frames of the tablet, because of that TastyBurgers Pvt Ltd. Catch fire.
Discussion:
The main stakeholders that are identified from the case study is the Mr. McBright
who is the employee and the tester of the NewAge Pty Ltd., Mr McDonald the organizations
head, all the employees of BadLuck Bank and the employees of the TastyBurgers Pty Ltd. It
is necessary for the stakeholders to follow all the ethics of the company. The responsibility
lies on Mrs. McDonald to assess the product then ask the developer of the product to make
required changes. A product which have issues if delivered will be an unethical work as it can
affect the individuals or the organizations (Shapiro & Stefkovich, 2016). It is the
3PROFESSIONAL IT CULTURE
responsibility of the organization head to take care of these matter, as they have the idea of
the consequences of delivering a product with lots of issues in it.
A certain ethical dilemma o faced by the stakeholders of the project, the dilemma is
like that the companies are accepting the products without knowing the issues in it. Then they
sell the products to the customers and after the customers are starting to use the product
several issues then comes to affect the device and can harm the individuals as well. The
manufacturer and the receiver both of the company faced a huge amount loss (Mason, 2017).
Even legal action is taken by the using company against the manufacturing company as they
delivered the product with bug after knowing that there is a chance that it will affect the
company.
As per the situation an ethical response is needed to be given by the company. The
best thing is to detect the issues in the product as early as possible, so that the issues can be
mitigated with immediate action and an error free product can be delivered. Mrs. Mcdonald
must take of the things more efficiently rather ignoring this small issues in the product
because these can be get bigger in the coming days (Edwards et al., 2014). She has a
tendency to give favour to the student of her college in the selection process as it is total
unethical because everyone must get similar opportunities to get hired in the company. Which
is against the professional conduct of the ethics.
ACS code of ethics:
1. Primacy of public interest:
For every organization it is necessary to value the interest of the client first rather than
the own interest.
2. Quality Enhancement:
responsibility of the organization head to take care of these matter, as they have the idea of
the consequences of delivering a product with lots of issues in it.
A certain ethical dilemma o faced by the stakeholders of the project, the dilemma is
like that the companies are accepting the products without knowing the issues in it. Then they
sell the products to the customers and after the customers are starting to use the product
several issues then comes to affect the device and can harm the individuals as well. The
manufacturer and the receiver both of the company faced a huge amount loss (Mason, 2017).
Even legal action is taken by the using company against the manufacturing company as they
delivered the product with bug after knowing that there is a chance that it will affect the
company.
As per the situation an ethical response is needed to be given by the company. The
best thing is to detect the issues in the product as early as possible, so that the issues can be
mitigated with immediate action and an error free product can be delivered. Mrs. Mcdonald
must take of the things more efficiently rather ignoring this small issues in the product
because these can be get bigger in the coming days (Edwards et al., 2014). She has a
tendency to give favour to the student of her college in the selection process as it is total
unethical because everyone must get similar opportunities to get hired in the company. Which
is against the professional conduct of the ethics.
ACS code of ethics:
1. Primacy of public interest:
For every organization it is necessary to value the interest of the client first rather than
the own interest.
2. Quality Enhancement:
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4PROFESSIONAL IT CULTURE
It is the duty of the organization to ensure that the delivered product will be
harm free (ACS Code-of-Professional-Conduct_v2.1.pdf, 2018).
3. Honest:
When the deal is done between the company about a product both side need to
be remain honest.
4. Competence:
For the project stakeholders must be identified properly. After the bug
detected the company must have to be efficient to remove it.
5. Professional Development:
This will be help to improve the personal behaviour of the each employee in
the organization and the associate people.
6. Professionalism:
It is necessary for the all employees of the organization to have a professional
behaviour which will enable a good relationship with the customers.
Ethical philosophy tells the proper procedure that in which way the tasks are needed to be
done. It also tells what is wrong and what is right for every situation. From the ethical
philosophy theory a recommendation can be made for the project is that the tablets must be
checked before delivering to the market.
Subtask 2:
Executive Summary:
In this part the discussion is made on the SFIA6, this helps to develop the career plan
for the IT professional. The rules and the regulations of the SFIA6 is discussed in the report.
The report provided all the plan with the SFIA6.
It is the duty of the organization to ensure that the delivered product will be
harm free (ACS Code-of-Professional-Conduct_v2.1.pdf, 2018).
3. Honest:
When the deal is done between the company about a product both side need to
be remain honest.
4. Competence:
For the project stakeholders must be identified properly. After the bug
detected the company must have to be efficient to remove it.
5. Professional Development:
This will be help to improve the personal behaviour of the each employee in
the organization and the associate people.
6. Professionalism:
It is necessary for the all employees of the organization to have a professional
behaviour which will enable a good relationship with the customers.
Ethical philosophy tells the proper procedure that in which way the tasks are needed to be
done. It also tells what is wrong and what is right for every situation. From the ethical
philosophy theory a recommendation can be made for the project is that the tablets must be
checked before delivering to the market.
Subtask 2:
Executive Summary:
In this part the discussion is made on the SFIA6, this helps to develop the career plan
for the IT professional. The rules and the regulations of the SFIA6 is discussed in the report.
The report provided all the plan with the SFIA6.
5PROFESSIONAL IT CULTURE
Introduction:
The main topic of the discussion of this report is SFIA6, so a career plan for an IT
profession can be made. SFIA stands for Skills Framework for the Information Age, it is
basically a framework which helps the IT professional to improve the skills. The SFIA6 tells
the required skills and knowledge in case of any vacancies (Career Management for
Australian IT jobs, 2018). One person is seeking a job can be get help from the SFIA6. In the
paper a career plan is developed to get into the IT sector after graduating. The SFIA consist
of several different kind of skills. The whole set of the skills are divided into many sub sets.
Discussion:
With the time passes the SFIA is also changing and improving than earlier to satisfy
the requirement of the user (How SFIA supports the skills management cycle — SFIA,
2018). In the year 2015 the SFIA 6 was published. The purpose of the SFIA are given bellow:
For the project plan development skill required
Position created with description
Skills analysis
Reviewed on the performed skills
Career plan and required skill for career development
To develop careers in IT the main requirement is to develop the skills
(Johnson, 2017).
There are different levels of skills presents in the SFIA 6 which are needed to be
applied in the IT roles. In the SFIA all total 97 skills are included. The range of the all skills
are from 1 to 7, which is start from the basic to the fully detailed knowledge about the
responsibilities (Siedel, 2016). All the knowledge level possessed a different set of
Introduction:
The main topic of the discussion of this report is SFIA6, so a career plan for an IT
profession can be made. SFIA stands for Skills Framework for the Information Age, it is
basically a framework which helps the IT professional to improve the skills. The SFIA6 tells
the required skills and knowledge in case of any vacancies (Career Management for
Australian IT jobs, 2018). One person is seeking a job can be get help from the SFIA6. In the
paper a career plan is developed to get into the IT sector after graduating. The SFIA consist
of several different kind of skills. The whole set of the skills are divided into many sub sets.
Discussion:
With the time passes the SFIA is also changing and improving than earlier to satisfy
the requirement of the user (How SFIA supports the skills management cycle — SFIA,
2018). In the year 2015 the SFIA 6 was published. The purpose of the SFIA are given bellow:
For the project plan development skill required
Position created with description
Skills analysis
Reviewed on the performed skills
Career plan and required skill for career development
To develop careers in IT the main requirement is to develop the skills
(Johnson, 2017).
There are different levels of skills presents in the SFIA 6 which are needed to be
applied in the IT roles. In the SFIA all total 97 skills are included. The range of the all skills
are from 1 to 7, which is start from the basic to the fully detailed knowledge about the
responsibilities (Siedel, 2016). All the knowledge level possessed a different set of
6PROFESSIONAL IT CULTURE
knowledge for the skills that are the primary requirement to get into vacancy. The all skills
are differentiate into 6 different sections, the all sections are provided below:
1. Architecture and Strategy
2. Transformation and Change
3. Engagement and relationships
4. Implementation and Development
5. Operation and Delivery
6. Quality and Skills
All the levels has their own sub parts and the classification. Different levels have
different competency level. The different levels done different kind of task all the level
consist from the task initiation to the conclusion of the task. To enter into the IT profession,
there are seven kind of skills which is needed to be used to develop the career plan
(McKenzie, Coldwell-Neilson & Palmer, 2017).
1- Follow: it is necessary for one to follow the all instructions properly, that is the basic
level and knowledge that is needed to be tested by the every individual.
2- Assist: take the lead and then assist the other people. It is necessary to take
responsibility and then assist the colleagues. By assisting the quality of the head will
increase and the juniors will be able to do the task properly.
3- Apply: the skills that are requires for the IT profession must be applied properly to
get success. They have to understand the skills to apply on the work.
4- Enable: the skills that are identified earlier need to be implemented effectively and
widely. If the skills implemented properly then the project will lead towards success.
knowledge for the skills that are the primary requirement to get into vacancy. The all skills
are differentiate into 6 different sections, the all sections are provided below:
1. Architecture and Strategy
2. Transformation and Change
3. Engagement and relationships
4. Implementation and Development
5. Operation and Delivery
6. Quality and Skills
All the levels has their own sub parts and the classification. Different levels have
different competency level. The different levels done different kind of task all the level
consist from the task initiation to the conclusion of the task. To enter into the IT profession,
there are seven kind of skills which is needed to be used to develop the career plan
(McKenzie, Coldwell-Neilson & Palmer, 2017).
1- Follow: it is necessary for one to follow the all instructions properly, that is the basic
level and knowledge that is needed to be tested by the every individual.
2- Assist: take the lead and then assist the other people. It is necessary to take
responsibility and then assist the colleagues. By assisting the quality of the head will
increase and the juniors will be able to do the task properly.
3- Apply: the skills that are requires for the IT profession must be applied properly to
get success. They have to understand the skills to apply on the work.
4- Enable: the skills that are identified earlier need to be implemented effectively and
widely. If the skills implemented properly then the project will lead towards success.
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7PROFESSIONAL IT CULTURE
5- Ensure and Advice: after the plan is ready for evaluation the employee should
communicate with others and take advice to ensure that no issues will occur. It is
necessary for the new employees to seek advice from the seniors of the company to
work properly according to the plan.
6- Initiate and Influence: in this stage of the skills, the individual is ready to initiate the
task and he can influence other employees to do the same work (Schön, 2017).
7- Strategy, inspire and mobilize: in the seventh and the last stage, the people will be
able to take all the decisions by himself/herself and then he will be able to make new
strategies and inspire others to do the job accordingly.
Conclusion:
It can be concluded from the above report that, there are total seven different skill
types in the SFIA. These are required to adopt by the individual to get into the IT profession.
The main aim of the SFIA framework is to provide required skills and implementing
responsibility among the all employees of the organization.
5- Ensure and Advice: after the plan is ready for evaluation the employee should
communicate with others and take advice to ensure that no issues will occur. It is
necessary for the new employees to seek advice from the seniors of the company to
work properly according to the plan.
6- Initiate and Influence: in this stage of the skills, the individual is ready to initiate the
task and he can influence other employees to do the same work (Schön, 2017).
7- Strategy, inspire and mobilize: in the seventh and the last stage, the people will be
able to take all the decisions by himself/herself and then he will be able to make new
strategies and inspire others to do the job accordingly.
Conclusion:
It can be concluded from the above report that, there are total seven different skill
types in the SFIA. These are required to adopt by the individual to get into the IT profession.
The main aim of the SFIA framework is to provide required skills and implementing
responsibility among the all employees of the organization.
8PROFESSIONAL IT CULTURE
References:
ACS Code-of-Professional-Conduct_v2.1.pdf (2018). Retrieved from
https://www.acs.org.au/content/dam/acs/acs-documents/ACS%20Code-of-
Professional-Conduct_v2.1.pdf
Career Management for Australian IT jobs. (2018). Retrieved from
http://www.matthewb.id.au/career/career-management-IT-jobs-australian-SFIA.html
Edwards, B., Mullan, K., Katz, L., & Higgins, D. (2014). The stronger families in
Australia (SFIA) study: Phase 2.
How SFIA supports the skills management cycle — SFIA. (2018).
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or
shadow. Sage Publications.
Mason, R. O. (2017). Four ethical issues of the information age. In Computer Ethics (pp.
41-48). Routledge.
McKenzie, S., Coldwell-Neilson, J., & Palmer, S. (2017). Informing the career
development of IT students by understanding their career aspirations and skill
development action plans. Australian Journal of Career Development, 26(1), 14-23.
Schön, D. A. (2017). The reflective practitioner: How professionals think in action.
Routledge.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in
education: Applying theoretical perspectives to complex dilemmas. Routledge.
Siedel, G. J. (2016). The three pillar model for business decisions: Strategy, law and
ethics. Van Rye Publishing, LLC.
References:
ACS Code-of-Professional-Conduct_v2.1.pdf (2018). Retrieved from
https://www.acs.org.au/content/dam/acs/acs-documents/ACS%20Code-of-
Professional-Conduct_v2.1.pdf
Career Management for Australian IT jobs. (2018). Retrieved from
http://www.matthewb.id.au/career/career-management-IT-jobs-australian-SFIA.html
Edwards, B., Mullan, K., Katz, L., & Higgins, D. (2014). The stronger families in
Australia (SFIA) study: Phase 2.
How SFIA supports the skills management cycle — SFIA. (2018).
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or
shadow. Sage Publications.
Mason, R. O. (2017). Four ethical issues of the information age. In Computer Ethics (pp.
41-48). Routledge.
McKenzie, S., Coldwell-Neilson, J., & Palmer, S. (2017). Informing the career
development of IT students by understanding their career aspirations and skill
development action plans. Australian Journal of Career Development, 26(1), 14-23.
Schön, D. A. (2017). The reflective practitioner: How professionals think in action.
Routledge.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in
education: Applying theoretical perspectives to complex dilemmas. Routledge.
Siedel, G. J. (2016). The three pillar model for business decisions: Strategy, law and
ethics. Van Rye Publishing, LLC.
9PROFESSIONAL IT CULTURE
von Konsky, B., Miller, C., & Jones, A. (2016). The Skills Framework for the
Information Age: Engaging Stakeholders in ICT Curriculum Design. Journal of
Information Systems Education, 27(1), 37-50.
von Konsky, B., Miller, C., & Jones, A. (2016). The Skills Framework for the
Information Age: Engaging Stakeholders in ICT Curriculum Design. Journal of
Information Systems Education, 27(1), 37-50.
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