Professional IT Culture

This document discusses the case study on professional IT culture, including stakeholders, ethical decision making, and the application of ACS Code of Professional Conduct. It also explores the development of a career plan using the SFIA6 framework.

Running head: PROFESSIONAL IT CULTURE
Professional IT Culture
Name of the Student
Name of the University
Author Note:

PROFESSIONAL IT CULTURE
Table of Contents
Subtask 1: Case Study.....................................................................................................................4
1.1 Introduction............................................................................................................................4
1.2 Stakeholders and their decision making approaches.............................................................4
1.3 Ethical dilemma.....................................................................................................................5
1.4 Ethical Response to the dilemma...........................................................................................5
1.5 Application of ACS Code of Professional Conduct..............................................................5
1.6 Application of ethical philosophies.......................................................................................6
1.7 Conclusion.............................................................................................................................6
1.8 Reference...............................................................................................................................7
Subtask 2: Development of career plan using SFIA6......................................................................9
2.1 Introduction............................................................................................................................9
2.2 Skills Framework for the Information Age...........................................................................9
2.3 Selection and justification of responsibility level in SFIA 6.................................................9
2.4 Acquiring of skill set for level 5..........................................................................................10
2.5 Career development timeline with milestones.....................................................................11
2.6 Conclusion...........................................................................................................................11
2.7 Reference.............................................................................................................................12

PROFESSIONAL IT CULTURE
Executive Summary
The paper will be listing the stakeholders associated with the case study. How each of the
stakeholder applies or fails the ethical decision making in the IT environment will be discussed
in the paper. Ethical response to the dilemma will be stated in the paper in a detailed manner.
The consequences of their action will also be stated in the paper. The ACS code of professional
conduct will be evaluated in the paper considering this case study. Ethical philosophies will be
discussed in this paper considering the actions of the prime stakeholders.

PROFESSIONAL IT CULTURE
Subtask 1: Case Study
1.1 Introduction
The case study will be focussing on the list of stakeholders and their association with the
ACS code of Professional Conduct. According to the case study, Mr. McBright is an employee
of New Age Pvt Ltd which develops OS by the name XYZ Pty Ltd and Mrs. McDonald is an
inefficient senior employee who is also the system in charge of XYZ Pty Ltd gets reported from
Mr. McBright (Boland & Mogk, 2018). An ethical dilemma followed when Mr McBright
discovered a bug in a 2-million-dollar project but Mrs. McBright passed the project to XYZ Pty
Ltd inspite of knowing about the bug. This resulted in the development of a bug known as
McDonaldBug which destroyed the records of the Bad luck bank and also burned an office
complex owned by Tasty Burgers Pvt Ltd. As a result, both organizations, sued XYZ Pty Ltd for
their loss but Mayor Hon. Joseph Luck interfered in the legal proceedings, having a connection
with the with XYZ Pty Ltd both the corporations are suffering in the proceedings as the case
have been adjourned indefinitely.
1.2 Stakeholders and their decision making approaches
Mr. McBright was very much ethical in his working environment, as he wanted Mrs.
McDonald to reconsider the project schedule as he identified the mal-functioning of the OS
while testing it. Mr. McBright successfully applied ethical decision making approaches in his
workplace. Mrs. McDonald was very much complacent with her position in New Age Pvt Ltd
and was very much biased in the recruitment process of the organization failing to meet ethical
decision making approaches (Burmeister, 2017). Biased nature of Mayor Hon. Joseph Luck was

PROFESSIONAL IT CULTURE
also seen when he interfered to save both the organization from getting sued, thus it can be said
that his decision failed to apply the ethical decision making.
1.3 Ethical dilemma
The ethical dilemma which was confronted by Mr. McBright is that whether to state his
findings about the bug in the operating which were supposed to get implemented in the Bad luck
bank and Tasty Burgers Pvt Ltd. The dilemma faced by Mrs. McDonald whether to pass on the
malfunctioned OS to XYZ Pty Ltd or not as there the project could get delayed if New Age Pvt
Ltd had to rework on the project. The dilemma faced by Joseph Luck is whether to save New
Age Pvt Ltd or not as it is a major employer of the Living City.
1.4 Ethical Response to the dilemma
Responding to the ethical dilemma it can be said that Mrs. McDonald should have asked
for some more time from XYZ Pty Ltd so that New Age Pvt Ltd can rework on the project and
then release it. Considering the situation, Joseph Luck should not have interfered in the legal
proceedings which is very much against public interest.
1.5 Application of ACS Code of Professional Conduct
The primacy of public interest: Joseph Luck should have placed the interest of public
without getting involved in the legal proceedings.
The enhancement of quality of life: Quality of life should have been considered by Mrs.
McDonald before passing it to the XYZ Pty Ltd.
Honesty: Mr. McBright was very much honest with his approach of letting Mrs.
McDonald

PROFESSIONAL IT CULTURE
Know about the bug in the OS.
Competence: Competency was maintained by Mr. McBright as he identified the bug in
the OS, however, competency was not all maintained by Mrs. McDonald as she passed on the
bugged OS to XYZ Pty Ltd.
Professional Development: Mrs. McDonald was very much reluctant in her profession,
she never made any positive changes to the organization, she never selected ant person who is
more capable than her and was also biased in the recruitment policies.
Professionalism: Professionalism is maintained by Mr. McBright but not by Mrs.
McDonald and Joseph Luck.
1.6 Application of ethical philosophies
Professional ethics should have been maintained in New Age Pvt Ltd, this could have
stopped Mr. McBright and Mrs McDonald from passing on the software to the next phase in
XYZ Pty Ltd. Personal and corporate standards are the main aspect pf the professional ethics
which were not followed by these stakeholders (Dilday et al., 2018). Honesty and Transparency
are the other violated aspect of these two stakeholders.
1.7 Conclusion
The case study helps in understanding the ethical issues which arises in the work places
due to different kinds of reasons. Mrs McDonald could not delay the scheduling of the project as
a result a bigger problem emerged in the form of legal proceedings coming from the
organizations who have suffered due to the negligence of Mrs McDonald. Employees of business
organizations should be focussing more on professionalism and public interest so that growth
and progress of both business organizations and society is maintained at the same time.

PROFESSIONAL IT CULTURE
1.8 Reference
Boland, M. A., & Mogk, D. W. (2018). The American Geosciences Institute guidelines for
ethical professional conduct. Scientific integrity and ethics in the geosciences.
Burmeister, O. K. (2017). Professional ethics in the information age. Journal of Information,
Communication and Ethics in Society, 15(4), 348-356.
Dilday, J. C., Miller, E. A., Schmitt, K., Davis, B., & Davis, K. G. (2018). Professionalism: A
Core Competency, but What Does it Mean? A Survey of Surgery Residents. Journal of
surgical education, 75(3), 601-605.

PROFESSIONAL IT CULTURE
Executive summary
The foremost determination of this unit of the paper is to focus on the development of a career
plan with the help of the Skills Framework for the Information Age framework. The
specifications of framework will be applied for getting a job in the field of Information and
Communications Technologies. Job seekers can use this frame work to get a job according to
their skill and expertise.

PROFESSIONAL IT CULTURE
Subtask 2: Development of career plan using SFIA6
2.1 Introduction
The prime objective of this unit of the paper is to focus on the development of a career
plan in the field of information technology with the help of the Skills Framework for the
Information Age (SFIA) framework. The paper will discuss all the different aspects of the Skills
Framework for the Information Age, which are required in developing the career. The different
levels of responsibilities will be discussed in the paper.
2.2 Skills Framework for the Information Age
Quantification of the skills required in the field of information technology can be done
with the help of this framework. The employees of the information technology can measure their
skills with the help of this framework. The managing competencies for the ICT professionals can
be understood in a better way with the help of this framework. All the major ICT organizations
around the world such as the Microsoft and IBM uses in this framework in their working
environment. There are seven different categories of responsibilities which exists in this
framework which are Follow, Assist, Apply, Enable, Ensure and advice, Initiate and influence
and set strategy, inspire and mobilize. Each of the levels are again subdivided into 4 categories
each which are the Autonomy, Influence, Complexity and business skills.
2.3 Selection and justification of responsibility level in SFIA 6
Among the seven different types of levels of responsibility, level 5 would be appropriate
for me considering my expertise and limitations in the field on Information Technology. I am
very much comfortable working on self-initiated tasks. Having the ability to influence the
important stakeholders of an IT project I would love to go through the initial levels to the level 5

PROFESSIONAL IT CULTURE
of the SFIA 6 framework (McKenzie, Coldwell-Neilson & Palmer, 2015). I have the capability
of understanding what exactly the clients are looking for in their IT products which might help
me to resume my career in this field. Creativity and leadership quality stated in the level 5 of the
framework are the two qualities which I need to work on. Evaluation of the risks involved in the
project can be done by me; hence I believe that level 5 will be the most appropriate for me
among the other responsibility levels.
2.4 Acquiring of skill set for level 5
The skills required in the level 5 of the SFIA framework will be staring to develop right
from the first level of responsibility where I will be working under supervision of my senior and
seek lots of guidance from them. My routine activities in the initial stages will be helping me to
understand about the project and the needs of the clients (Thönssen & von Dewitz, 2018).
Understanding about the business skills required will be coming in the second level where I will
be getting more exposure considering level 1. Group activities will be helping me in this level
where I can look after the leaders who are there to guide us. The tools and applications which are
needed in the future works will also be identified in the level 2. The following level will be
helping me to understand the complexities associated with the IT projects. The key approaches to
the project can be understood with the help of this level. Project scheduling and monitoring of
the work will also be understood in the level 3 (Von Konsky, Miller & Jones, 2016). Leadership
qualities will be exploited in the level 4 when personal responsibility will be given to me,
technical abilities will be tested so that I can precede towards me final level which I’m aiming
for. In this phase I can understand about the needs and requirements of the clients of the project
and get to know about the different stakeholders associated with the project. After spending
considerable time in the level 4, I believe I will be ready to move on to my next level where I can

PROFESSIONAL IT CULTURE
work independently setting up milestones as per my schedule and use all the available resources
to complete the work.
2.5 Career development timeline with milestones
Level 1 Level 2 Level 3 Level 4 Level 5
Stakeholder Management
Risk Evaluation
Creativity and leadership
quality
Self-initiated tasks
Figure 1: Career Development Timeline
(Source: Created by the author)
2.6 Conclusion
The SFIA 6 framework is very much helpful in the development of a career plan. Each
levels of responsibility will help employees to increase their skills and expertise. The paper was
also helpful to understand how each of the skill sets will be enhanced as we proceed from the
initial level to the desired level. Professionalism can be attained if this framework is maintained
in the working environment. The framework not only helps to develop a career but also helps to
understand the new concepts used in the emerging technologies. Job seekers should be
considering this framework as this can be a guidance point for them.

PROFESSIONAL IT CULTURE
2.7 Reference
McKenzie, S., Coldwell-Neilson, J., & Palmer, S. (2015, January). Developing career
aspirations of Information Technology students at Deakin University. In HERDSA 2015:
Proceedings of the 38th International Conference of Research and Development in Higher
Education: Learning for Life and Work in a Complex World (pp. 331-343). HERDSA.
Thönssen, B., & von Dewitz, M. (2018). A Label is not enough–Approach for an
Enterprise Architecture Role Description Framework. Procedia computer science, 138, 409-416.
von Konsky, B., Miller, C., & Jones, A. (2016). The Skills Framework for the
Information Age: Engaging Stakeholders in ICT Curriculum Design. Journal of Information
Systems Education, 27(1), 37-50.