Engagement in Professional Nursing

Running head: NURSING
Engagement in Professional Nursing
Name of student:
Name of university:
Author note:

1NURSING
Table of Contents
Clinical governance in improving service delivery.........................................................................2
Strategies for consumer participation..........................................................................................2
Role of nurse in increased consumer participation......................................................................2
Quality and safety for reducing risk of harm...................................................................................3
National Safety and Quality Health Service Standard.................................................................3
Strategies to improve patient outcomes for the standard.............................................................4
Leadership and management for nursing role.................................................................................5
Leadership skills for registered nurse..........................................................................................5
Personal development of leadership skill....................................................................................5
Organizational culture for learning and professional development.................................................6
Characteristics of learning culture...............................................................................................6
Contribution of nurse to a learning culture..................................................................................7
Professional practice as a registered nurse......................................................................................8
Role conflict.................................................................................................................................8
Self-care strategies for nurses......................................................................................................8
References......................................................................................................................................10

2NURSING
Clinical governance in improving service delivery
Strategies for consumer participation
The importance of engaging consumers in the delivery process of healthcare services has
repeatedly been pointed out across the literature. Healthcare consumers are directly linked with
the way in which services are provided in care settings and the quality of the same, making them
stakeholders in this process (Cherry & Jacob, 2016). According to the researchers, the process of
involving consumers in the process of care delivery is highly complex, and need strategic
interventions to enable consumers to participate in the service delivery process. Liu et al., (2015)
highlighted two effective strategies through which one can ensure consumer participation in
healthcare service. The first strategy is a crucial one and entails individualized care delivery
system. The rationale behind engaging patients on an individual basis lies in the principle that
comprehensive care is the aim of all services. It is, however, to be remembered that the social
background and cultural preferences of the client are to be taken into consideration while
interacting with him so that the process is safe for him. The second strategy would be to involve
the consumers in resource planning and allocation within the respective care setting. This relates
to receiving feedback from them in context of their satisfaction level respective of resource
allocation. The most fundamental element would be human resource allocation as this acts as the
supporting framework for any care service.
Role of nurse in increased consumer participation
At present, my contribution to the healthcare system is as a registered nurse, and I
strongly believe that patient engagement in clinical decision making is of prime importance.
While working at the geriatric ward of a reputed healthcare setting I had to once deliver care to a

3NURSING
75-year-old patient of African origin who was suffering from diabetes mellitus and had been
admitted to the unit for undergoing hip fracture surgery. My subject knowledge helped me in
acknowledging that individuals from the Hispanic origin have a strong belief in their culture, and
respect their traditions and customs. Such group of the population has a preference for traditional
healing systems and minimally supports pharmacological treatment options. I, therefore, thought
it desirable to engage the patient in his care plan and assess his preferences in relation to lifestyle
modification strategies for health development. I successively outlined the care plan on the basis
of the input provided and laid out the discharge plan accordingly. I was content to witness the
patient have a speedy recovery. As stated by Mohammed et al., (2016) patient engagement in
care planning leads to better patient outcomes.
Quality and safety for reducing risk of harm
National Safety and Quality Health Service Standard
The National Safety and Quality Health Service (NSQHS) Standards has been a
prominent guide to optimal quality healthcare services which was outlined by the Australian
Commission on Safety and Quality in Health Care (ACSQHC). These ten standards have the aim
of ensuring that healthcare consumers are provided with safe and secured services and that they
are protected from potential harm while receiving care. The NSQHS standard 3 is based on
“Preventing and Controlling Healthcare Associated Infections”. The mentioned standard focuses
on the systems and approaches must be followed by healthcare professionals for reducing the
risks of infections suffered by the patient (safety and quality.go.au, 2012). Non-adherence to the
set of the guideline and best practices would be drastic for the patients since healthcare
associated infections have been long linked with increased rates of modality as well as mortality.