Professional Project on Employee Absenteeism and Its Impact

Running head: PROFESSIONAL PROJECT
Employee Absenteeism and its impact in absence management mostly in healthy cares
Name of the Student:
Name of the University:
Author’s Note:

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Executive Summary
Absenteeism is one of the essential elements that is faced by the companies that are associated
with the healthcare industry in Australia. The background of the study has been addressed in
order to have a clear idea about what absenteeism is and how it has an impact on the service
quality of the health care industry. The statement of the problem has been constructed in this
paper in order to have a proper idea about the issues in accordance to which this research paper
has moved ahead. The aims and the research questions looks to point out the areas with respect
to which the results for this paper can be attained. The review of literature provides an
explanation of the areas where the researchers have stressed on in order to have an idea about the
absenteeism impact on the absence management of the healthcare industry. The process of data
gathering and the analysis method that is used in order to collect the precise data is even
explained in an appropriate manner. The analysis is undertaken by taking help of various tools
and the results obtained is in line with the literature review. The outcome of the paper has
therefore been able to answer all the issues that can will be helpful in understanding the effect of
absenteeism on the absence management in the healthcare industry with the help of which
actions can be taken by the absence management in order to reduce the level of absenteeism and
improve the service quality of the industry.

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Table of Contents
Chapter 1: Introduction....................................................................................................................4
1.1 Background of the Study.......................................................................................................4
1.2 Problem Statement.................................................................................................................5
1.3 Research Aim.........................................................................................................................5
1.4 Research Question.................................................................................................................5
Chapter 2: Literature Review...........................................................................................................6
2.1 Introduction............................................................................................................................6
2.2 Absenteeism...........................................................................................................................6
2.3 Issues faced by the Absence Management............................................................................7
2.4 Effectiveness of the managers in reducing absence..............................................................7
Chapter 3: Research Methodology..................................................................................................9
3.2 Data Collection Procedures...................................................................................................9
3.3 Source of the Data.................................................................................................................9
3.3 Data Analysis.......................................................................................................................10
Chapter 4: Findings, Analysis and Discussions.............................................................................11
4.1 Thematic Analysis...............................................................................................................11
Chapter 5: Discussion................................................................................................................16
5.1 H1: Absenteeism can have an impact on the absence management.....................................16
5.2 H1: Influences of the managers can lower absenteeism.......................................................16

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Chapter 6: Conclusion, Limitation and Recommendation............................................................17
6.1 Conclusion (Addressing the aims and questions)................................................................17
6.2 Limitations...........................................................................................................................18
6.3 Recommendation.................................................................................................................18
Reference List................................................................................................................................19
Appendix........................................................................................................................................24

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Chapter 1: Introduction
The meaning of the word absenteeism refers to the unscheduled leaves and absences(Duff
et al., 2015). In accordance to the health care industry, the meaning of the word absenteeism
generally addresses the medical employees and staffs that even includes the nurses in the
establishment of the health cares which leads to a sustainable stress and even has an impact on
the service quality of the health care centre that the patient’s receive.
1.1 Background of the Study
The ability and the capability of health care is even affected by absenteeism that
primarily manages efficiently with the issues that arises from the environmental factors and even
has a huge impact for all the activities that are undertaken by the health care companies(Diestel
et al., 2014). There needs to be adequate number of doctors and nurses in the health clinics and
centres and even in the nursing homes and hospitals in order to pursue that the all the patients are
attended and taken care of with the most effective quality and care so that the patients and their
family members are happy and satisfied. The health care providers act as a spinal cord of a health
care company in order to deliver the process(Johns, &Miraglia 2015). The quality service that is
given to the patients is helpful in the improving the health factor for the human beings residing in
the nation and thereby is able to reduce the mortality rate of the country and development of the
economy as well. The issue that has an impact on quality level of service in the health care
centres have been the rate of absenteeism among the nursing employees. This paper therefore
looks to undertake a discussion about the factors that lead to absenteeism in the health care
industry (Ubalde-Lopez et al., 2017).

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1.2 Problem Statement
The main issue that is existent in the healthcare organizations is the existence of
absenteeism among the employees. The employees and the staffs play a key role in the
healthcare sector as it is seen that service given to the patients determine the goodwill of the
organization (Siu et al., 2014). The presence of the employees is able to enhance the performance
of the organization and therefore this is the main issue which the researcher needs to evaluate in
order to understand the impact of absenteeism in the absence management in the health care
organization. The explanation of the problem and undertaking steps in order to resolve the issues
will be helpful in completing the paper in a precise manner.
1.3 Research Aim
The main aim has been addressed as follows:
 Determine the factors that have an impact on the degree of absenteeism on the absence
management in the health care industry
1.4 Research Question
The questions that have been discovered would be basis with respect to which the
researcher would move ahead with the task and thereby would be able to complete the research
in a precise way. The research questions associated with this topic are as follows:
Q1. What are the essential factors that have an impact on the health care industry with respect to
absenteeism on the absence management?
Q2. How do the managers have an influence in resolving the issues related to absenteeism in
health care industry?
Q3. What are the issues related with absenteeism that are faced by the absence management?