Professional Skill for Business Analysis

This article discusses the professional skills required for business analysis. It covers stakeholder analysis, product vision statement, process flow diagram, product backlog, use cases, and object classes. The article also includes a project journal and bibliography. The subject is business analysis and the course code and college/university are not mentioned.

Running head: PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
Professional Skill for Business Analysis
Name of the Student
Name of the University
Author note

1PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
Table of Contents
1. Stakeholder Analysis: 2
2. Product Vision Statement: 2
3. As-Is Process Flow Diagram: 4
4. Product Backlog: 5
5. Use Cases: 7
6. Object Classes: 9
Bibliography: 10
Appendix: 11
Project Journal: 11

2PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
1. Stakeholder Analysis:
Name Roles Attitudes Authority Power Influence
Patient External
audience
Request for
consultation
High Keep
satisfied
High
Doctor External
audience
Patient
request for
consultation
High Keep
satisfied
High
Specialist External
audience
Patient
request for
consultation
High Keep
satisfied
High
Office
administrator
Internal
Audience
Request for
consultation
information
Medium Monitor Medium
2. Product Vision Statement:
Name of the Product: Medigood
System Type: Health Insurance System
End Users: Patient, Doctor, Specialist and Office Administrator
System Description: The proposed system, Medigood, is a national health insurance
system. The system will accept input from the patient and process it. The patients can book a

3PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
visit to doctor through the system. The system will inform doctors and specialist after each
appointment is booked successfully. The system will accept payment from patient against
appointment. The doctor will receive payment from the system directly.

4PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
3. As-Is Process Flow Diagram:
Figure 2: The Business Process Modeling Diagram of Medigood
(Source: Created by Author)

5PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
4. Product Backlog:
Patient: As a patient I want the system to have a login option so that only I can access
my account.
As a patient I want to see all the details of services I have bought so that I can track my
service history.
As a patient I want to book a doctor for consultation so that I can arrange visit myself.
As a patient I want to see the available doctors so that I can arrange a visit effectively.
Doctor: As a doctor I want the system to show the list of patients I have consulted so that
I can see my consultation history.
As a doctor I want to store my bank details so that for each payment I do not have to
provide bank details.
As a doctor I want the system to have a good interface so that I can easily understand the
system usability.
Specialist: As a specialist I want the system to have my bank details so that for each
payment I do not have to provide bank details.
As a specialist I want the system to notify me of arranged consultation so that I can be
informed about the service all the time.
As a specialist I want the system to register me so that I can each of specialist has
separate registration.

6PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
Office Administrator: As an office administrator I want the system to show the list of
consolation for a specific day so that I can track services properly.
As an office administrator I want the system the date and time of consolation for a
specific doctor or specialist so that I can track consultation booking.
As an office administrator I want the system to have a search option so that I can search
all the required data.
MoSCoW Analysis
Requirement MoSCoW
A Login Must
B Registration Must
C Consultation History for Patient Should
D Search Won’t
E Arrange consultation Must
F See available doctors Could
G Consultation History for Doctor Should
H Consultation History for Specialist Should
I Store bank details Must
J Good interface Must

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K List of consultation Should
5. Use Cases:
Figure 2: The Use Case Diagram of Medigood
(Source: Created by Author)
Login: All the actors of the use case will be login to the system. All the Office admin will
login using same id and password. Other three types of actors will have different login id and
password.

8PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
Registration: The patient will only register themselves. The office administrator will
register the doctors and specialists. The administrators will be registered by the owner. The
admin office will send the login id and password to the doctor and specialist through message
and email.
See History: The doctor and specialist will be able to see the list of patients they have
consulted. They can also see the date, time and duration of each consultation. They can sort the
consultation by patient and date.
Book Consultation: The patients can book a visit to doctor or consolation through the
system. They will search the available doctors on a specific day. They will provide required
details for book a visits.
Make Payment: The patients will make the payment for each consultation. The system
will accept payment from digital wallet, net banking, credit and debit card.
See Consultation Date and Time: The admin can see all the consultation details through
the system. The doctor or specialist, patient, date and time of consultation.
Receive Payment: The doctors and specialists will receive payments from the system
automatically.

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6. Object Classes:
Figure 3: Class Diagram of Medigood
(Source: Created by Author)

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Bibliography:
[1] D. Faitelson and S. Tyszberowicz, “UML Diagram Refinement (Focusing on Class-And Use
Case Diagrams),” in Proceedings - 2017 IEEE/ACM 39th International Conference on Software
Engineering, ICSE 2017, 2017, pp. 735–745.
[2] C. Elena, “An approach to class diagram design,” 2nd Int. Conf. Model. Eng. Softw. Dev.
Model. 2014, pp. 448–453, 2014.
[3] X. Li, Y. Wang, and Y. Yu, “Present and future hotel website marketing activities: Change
propensity analysis,” Int. J. Hosp. Manag., vol. 47, pp. 131–139, 2015.

11PROFESSIONAL SKILL FOR BUSINESS ANALYSIS
Appendix:
Project Journal:
Activity
Numbe
r
Activity Date Explanation Status
1 Reading and
understanding the
case study
4/10/18 I will read the case study of
MediGood and understanding the
requirements
Done
2 Identification of
stakeholders
4/10/18 I have identified the stakeholders
who are involved in the project
except the project team.
Done
3 Analyzing
stakeholders
4/10/18 I have created a stakeholder
analysis table
Done
4 Understanding the
proposed product
4/11/18 I have examined the case study
and define the system
requirements to gather ideas about
proposed system
Done
5 Creating product
vision document
4/11/18 I have used the knowledge
gathered from above analysis and
written the vision document
Done

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6 Learning about the
BPMN 2.0 and
practicing
4/12/18 I have learnt the BPMN 2.0 from
website, books and YouTube
Done
7 Creating As-Is
model
4/12/18 I have used the knowledge to
create a model that represent the
current processes at Medigood
Done
8 Creating product
backlog and doing
MoSCoW analysis
4/13/18 I have created a product back log
and presented MoSCoW analysis
through table format
Done
9 Designing and
describing use
cases
4/14/18 I have used seven use cases for
designing Use Case diagram and
described each use case
Done
10 Identifying classes
and attributes and
designing class
diagram
4/14/18 I have designed the class diagram
using three classes and
association among them
Done
11 Referencing and
formatting
document
4/15/18 I have put all my works in a
proper format and supported the
findings through references
Done