Professional Skills for ICT Professionals

This assignment explores the crucial professional skills required for success in the Information and Communication Technology (ICT) sector. It delves into areas like communication, collaboration, problem-solving, and technological proficiency. The student analyzes various ICT applications and emerging technologies, highlighting their impact on organizational processes. Furthermore, the assignment provides feedback on the effectiveness of communication technologies in enhancing professional development within the ICT domain.

Running head: PROFESSIONAL SKILLS FOR ICT
PROFESSIONAL SKILLS FOR ICT
Name of the student
Name of the University
Author note

1PROFESSIONAL SKILLS FOR ICT
Table of Contents
Basic principle and importance of the interpersonal communication..........................................2
Teamwork skills...........................................................................................................................2
Communication language............................................................................................................2
Creation and delivery of effective oral presentation....................................................................3
Importance of ethics codes of behaviours and societal, privacy and legal issues within the ICT
......................................................................................................................................................3
Understanding of the common work practices............................................................................4
Use of ICT in improvement of organisational processes.............................................................4
Evaluation of applications and emerging technologies to communicate and collaborate...........4
Part B...............................................................................................................................................5
Feedback:.....................................................................................................................................5
REFERENCES................................................................................................................................6

2PROFESSIONAL SKILLS FOR ICT
Basic principle and importance of the interpersonal communication
The basic principle of interpersonal communication is about listening other people’s
point of view and to express my opinion on the subject clearly. I have used interpersonal skills
and communication skills during the group discussion which was held in my college. I have used
my communication ability to define the topic which was given in the group discussion (Aesaert
et al., 2014). It is an important thing to listen carefully as it helps a lot to speak among the other
members by understanding their point of view and requirements. I am satisfied with the
experiences which I have learnt through the communication program.
Teamwork skills
Reading skill is the most primary way to acquire knowledge. I have applied my reading
skill in gaining knowledge for the academic documentation. For an example to write an
academic document I have collected several data related to the subject and also I have collected
different ideas on that topic (Hashim, 2015). I have collected all these information by reading
several articles, books and internet sources.
Communication language
Team work is an important part of making any project and presentation and the main
advantage of making any presentation through a team work is that several types of ideas and
opinions are collected in a single platform to get the compact presentation (Seena & Pillai,
2014). I have also made a presentation with my team on a topic in my college. I have first
defined the issues then in the presentation I have defined the solutions of the corresponding
issues. My team members helped me a lot by providing several opinions.

3PROFESSIONAL SKILLS FOR ICT
Creation and delivery of effective oral presentation
I have created a presentation which assessed the concepts related to the behaviour, social,
privacy and legal aspects which are important parameters in case of an ICT domain. Ethics and
law are the parameters which create the righteousness in the employees of the ICT organisation.
These generate the responsibility and the code of conduct among the employees. Privacy is also
important from the security point of view. The social aspects should also be taken care of as this
keeps the hood environment in the ICT domain for the employees. I have implemented all these
concepts in my assessment for the ICT domain.
Importance of ethics codes of behaviours and societal, privacy and legal issues within the
ICT
I always believed that the most important thing in communication is to understand the
individual’s or people’s requirement and thinking. I have also learnt a lot by communicating with
students of different universities and the staffs of ICT domain. The communication develops
when we work together with the community and the students who are actually working with the
people of community.

4PROFESSIONAL SKILLS FOR ICT
Understanding of the common work practices
The organisational process in ICT is important for the better production of the system. I
have used my communication skill for acquiring knowledge and data for the better completion of
the ICT processes (Button, Harrington, & Belan, 2014). I have understood first about the issues
which are mainly defined in the ICT domain. Then I have tried to get the solutions by reading
and listening and this helped me a lot understand the ICT projects.
Use of ICT in improvement of organisational processes
ICT can be successfully implemented in the advancement of the organisational processes.
Information and communication technology is applicable for the advancement of the
organisation’s growth and it can also help in more advanced communication and keep people in
touch in case of long distances.
Evaluation of applications and emerging technologies to communicate and collaborate
There are different types of communication and collaboration technologies which are also
important in terms of completing the unit. One important technology is the Web 2.0 which is
used for the digital literacy for better understanding related to the ICT environment (Siddiq,
Scherer & Tondeur, 2016). I have also used this Web 2.0 technology for communicating with the
people and it helped me a lot also. It actually helps to create and share some content with simple
graphic and interface.
Another important technology is the mobile technology for showing several real time
video and assessment for the employees in the ICT organisation through virtual platform. I have
also used mobile technology for the better understanding of the subjects which are also important
for better communication through this way.

5PROFESSIONAL SKILLS FOR ICT
Part B
Feedback:
The most interesting thing of the communication technologies is that it makes the whole
system easier to understand and to make people understand about several ICT technologies. It
also helped me a lot in communicating with other people and to increase ethics and
communication skills among the employees in the ICT domain.
The interface is one of the things which can be more advanced in order to make people
more interested and comfortable in communicating among them and to lkearn about new ICT
technologies. The thing is to make the system more advanced by making the system more
popular among people. That will only be possible when the technologies related o the
communication will be more available to them.

6PROFESSIONAL SKILLS FOR ICT
REFERENCES
Aesaert, K., Van Nijlen, D., Vanderlinde, R., & van Braak, J. (2014). Direct measures of digital
information processing and communication skills in primary education: using item response
theory for the development and validation of an ICT competence scale. Computers & Education,
76, 168-181.
Hashim, J. (2015). Information communication technology (ICT) adoption among SME owners
in Malaysia. International Journal of Business and Information, 2(2).
Siddiq, F., Scherer, R., & Tondeur, J. (2016). Teachers' emphasis on developing students' digital
information and communication skills (TEDDICS): A new construct in 21st century education.
Computers & Education, 92, 1-14.
Button, D., Harrington, A., & Belan, I. (2014). E-learning & information communication
technology (ICT) in nursing education: A review of the literature. Nurse Education Today,
34(10), 1311-1323.
Seena, S. T., & KG Pillai, S. (2014). A study of ICT skills among library professionals in the
Kerala University Library System. Annals of Library and Information Studies (ALIS), 61(2),
132-141.