Program Coordinator Job Description Template and Examples

This article provides a job description template for a Program Coordinator position, including duties and qualifications. It also includes examples of similar job postings in the related field.

MHW-649 Topic 1: Job Description Template
Directions: Review the job description information in Program Coordinator Model Template in
preparation for the MHW Administrator Job Description assignment. Once you find three
postings in the related field, fill out the information in the corresponding tables on each page. A
table has been provided for each of the jobs you find.
Program Coordinator (Model Template)
Job Description
Division/Department: Outpatient
Location: Phoenix, Arizona
Job Title: Program Coordinator
Reports to: Program Director
Level/Grade: Type of Position: Full Time FLSA: Exempt
Organizational Goals:
As an employee with Canyon Community agency, each individual is responsible to strive towards becoming
the recognized leader in providing behavioral health services to communities, families, and individuals. At
Canyon Community, we value our customers, as they are the reason we exist. We value our employees, as
they are the heart of our organization. We value the quality of services provided, as it is the foundation of our
organization. We value the effective management of resources, as it is the strength of our organization. By
doing this, Canyon Community will become the preeminent customer driven, quality-based provider.
Departmental Goals:
Provide timely, evidenced-based clinical and nonclinical support services to adults, children, and adolescents.
Services will include intakes, assessments, treatment planning, psychiatric support, and in-office, in-school,
and in-home therapeutic one-on-one and group interventions. All services are guided by the Jason K.
Principles and delivered according to guidelines set forth by the RBHA and OBHL.
Summary:
This position provides coordination and supervision for administration, and program services related to
behavioral health prevention for children, adults, families, or local communities.
Duties and Responsibilities:
 Provide administrative and strengths-based clinical supervision to program staff through weekly
individual supervision meetings or weekly group staff meetings.
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 Conduct performance reviews as needed and complete annual performance evaluations.
 Recruit, train, and supervise interns and volunteers for the program.
 Perform routine and timely chart audits for each therapist and assure timely chart closures.
 Track therapist outcomes, production, and review regularly.
 Monitors and holds staff accountable for productivity standards, working with staff to increase
productivity as appropriate.
 Act as a liaison between program staff and funding/referral sources. Perform networking and
marketing functions to build program areas and program revenues.
 Monitor therapist/consumer/program financial and production data in HMS.
 Monitor staff and service delivery for barriers to treatment.
 Develop written administrative and clinical protocols for staff and programs as needed.
 Work with staff to develop program curricula.
 Maintain integrity of facility, office procedures, and working relationships by providing support to
CSR supervisor and client service representatives.
 Provide clinical staffing with case management, therapist, and psychiatrist as needed.
 Attends and participates in trainings and related training opportunities as appropriate.
 Provides ongoing training and support to staff and performs consultation/education activities as
appropriate.
 Any other duties as assigned by management.
Education and Qualifications:
 Must have fingerprint clearance issued by Arizona Department of Public Safety or eligible to receive
within eight (8) weeks of hire.
 A master's degree in the behavioral health or related field (counseling, psychology, social work, or
education) and at least 2years direct experience or its equivalent.
 Professional licensure as required per program requirements.
Knowledge, Skills, and Abilities:
 Must have a working knowledge of the diagnostic clinical skills involving current Diagnostic
Statistical Manual (DSM) for co-occurring disorders
 Must have the ability to provide, monitor, and supervise effective evidence-based clinical
interventions from a brief, solution-focused and systems perspective.
 Must possess excellent verbal and written communication skills.
 Must provide quality internal and external customer service.
 Must have the ability to work independently.
 Must be familiar with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
 Bilingual (English/Spanish) is preferred, but not required.
Working Conditions:
The position requires prolonged sitting, standing, frequent bending, stooping, or stretching. Position requires
the use of office equipment, such as computer terminals, fax machines, telephones, and copiers. All work is
performed in an office and must be able to lift/carry 10-25 pounds.
© 2016. Grand Canyon University. All Rights Reserved.

Print Name:
Signature: Date:
© 2016. Grand Canyon University. All Rights Reserved.

Job Title (Template 1) (Mississippi, 2018)
Job Description
Division/Department: Outpatient (Community Mental Health Scenario)
Location: Scott County, Mississippi
Job Title: Manager of Community Behavioral Health Services
Reports to: Director of Behavioral Health
Level/Grade: Type of Position: Full Time FLSA: Exempt
Organizational Goals: We strive to uphold the principles of leadership and provision of quality in care
management, for the purpose of assuring excellent care to our patients and ensuring optimum customer
satisfaction amongst our potentials. As opined by the National Alliance on Mental Illness, the emerging trends
of mental health disorders are alarming, with over 60 million patients being inflicted with diseases pertaining
to their mental soundness, everyday (Correll et al., 2017). Our organization strives to positively impact the
lives of our beloved clients, through the creation of upcoming leaders upholding values of directing efficient
treatment functions, provision of financially feasible solutions and the resultant enhancement in overall quality
of life. As future leaders in Mississippi Community Services, we aim to reduce the alarming statistics and
ensure enrichment in the lives of our patients.
Departmental Goals:
To provide elaborative, extensive and financially feasible services pertaining to the improvement of mental
health of the patient, through the provision of treatment procedures which are cost effective, followed by
adequate procedures pertaining to management and evaluation of mental disorders, along with
psychotherapeutic treatments for emotional disturbances and illnesses ranging from mild to severe symptoms.
All services are certified and accredited to the National Wellness Institute Council on Wellness Certification
Excellence.
Summary: The aforementioned post is involved in the supervision of various public health policies and
programs conducted at the community level concerning numerous mental disorders, followed by leading and
directing the conductance of sufficient evaluation, assessment, diagnostic and treatment procedures for the
concerned patients.
Duties and Responsibilities:
 Development of salient policies, objectives and goals of the organization, annually.
 Provision of adequate managerial supervision of functions pertaining to program conductance, evaluation and
assessment, procurement of sufficient funds and performance of workforce.
 Formulation of novel policies, strategies and principles pertaining to success in marketing.
 Establishment of future as well as immediate objectives through active conductance of discussion with the Board
of Directors.
 Provision of aid in the successful execution of services and programs pertaining to the management of various
© 2016. Grand Canyon University. All Rights Reserved.

health disorders at the community level.
 Assuring adherence to necessary district, state and national legal frameworks.
 Ensuring adequate and updated accreditation of the presently functioning organizational workforce.
 Obtaining sufficient capital for the fulfillment of yearly budget and financial principles.
Education and Qualifications:
 Undergraduate degrees in psychology, sociology, management.
 Masters degree in Business Administration, Healthcare Administration, Science, Public health.
 Two to five years or administrative experience.
Knowledge, Skills, and Abilities:
 Optimum time utilization
 Effective workforce leadership
 Pre-requisite knowledge of legal frameworks or policies.
Working Conditions: The work will involve prolonged attendance in various clinical settings, primarily
psychiatric or residential care wards providing mental health treatment.
Print Name:
Signature: Date:
© 2016. Grand Canyon University. All Rights Reserved.

Job Title (Template 2) (Nebraska, Health, Services, Government & Nebraska, 2018)
Job Description
Division/Department: Department of Health and Human Services
Location: Lincoln, Nebraska
Job Title: Health Administrator
Reports to: Facility Administrator
Level/Grade: Type of Position: Full-time FLSA: Exempt
Organizational Goals: Our organization strives for the provision of enhance treatment and care for the
concerned client, with the motivation to induce improvement in the health of the live of people. Our team is
motivated by the principle of inducing positive changes and differences in the quality of life of our concerned
clients.
Departmental Goals: To perform the necessary treatment and awareness oriented functional procedures, to in
order to ‘help people live better lives’.
Summary: To perform optimum managerial functions pertaining to the organizational fulfillment of various
health and welfare programs pertaining to optimum mental health of the concerned patient. All activities are
accredited by the state performed under the Lincoln Regional Center (LRC).
Duties and Responsibilities:
 Adhering to the administrative functioning of daily organizational functions including formulation of the
required policies and programs accompanied with adequate planning and decision-making.
 Direction and coordination of various departmental duties and functioning.
 Analysis of current performance of various departments for future determination of improvement and
enhancement.
 Conductance of sufficient research and information for the formulation of novel strategies and principles.
 Establishes efficient communication strategies amongst subordinate staff for the functioning of effective
assessment, evaluation and treatment procedures pertaining to the health of the concerned patient.
 Functions as a substitute of the facility administrator during events of absence of the same.
 Provision of direction to various communicating departments pertaining to staff and labor.
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Education and Qualifications:
 Undergraduate degree in administration associated with public and business relations.
Knowledge, Skills, and Abilities:
 Knowledge of the various principles outlining the fulfillment of goals and objectives of optimum human and
health services
 Sound ability to establish efficient communication relationships amongst the workforce, followed by effective
leadership and sufficient empathy.
 Possession of excellent skills pertaining to the management of various capital and financial information.
Working Conditions: The requires constant sitting and management of sufficient financial and paper work, in
the department of health and human services in The Lincoln Regional center.
Print Name:
Signature: Date:
© 2016. Grand Canyon University. All Rights Reserved.

Job Title (Template 3) (Care, 2018)
Job Description
Division/Department: John Hopkins Community Physicians
Location: John Hopkins Community Physicians, Washington, DC
Job Title: Practice Administrator
Reports to: Regional Operations Director
Level/Grade: Type of Position: Full Time FLSA: Exempt
Organizational Goals: With an extensive workforce employing over 20, 000 clinicians, administrators and
physicians specializing in mental health care, we strive to fulfill our foundational principles and policies
through the provision of excellent leadership skills directed at patients receiving unique and high quality
health care and treatment procedures.
Departmental Goals: To provide excellent and high quality healthcare to the respective patients, followed by
the usage of adequate skills in leadership, innovation and technicalities in order to fulfill our foundational and
organizational principles and objectives.
Summary: To provide superior managerial and organizational assistance for the optimum functioning of the
existing healthcare staff striving to provide exceptional and advance mental healthcare to the concerned
patients. The services are accredited in accordance to the Office of the Medical Director.
Duties and Responsibilities:
 Engage in daily reporting of the performed tasks to the Regional Operations Director
 Adequate managerial assistance in the formulation of the organizational budget plan.
 Effective leadership and coordinating functions amongst the existent staff for the fulfillment or organizational
goals and objectives.
 Ensuring the functioning of a work environment filled with positivity through effective display of leadership and
communication skills amongst superiors as well as subordinates.
 Supervision of workforce activities pertaining to the provision of sound health and treatment care, along with
maintenance of cost-effectiveness and customer satisfaction.
Education and Qualifications:
 Fulfillment of undergraduate degree in health care.
 Minimum two years of managerial experience in any clinical or health care settings.
© 2016. Grand Canyon University. All Rights Reserved.

Knowledge, Skills, and Abilities:
 Adequate possession of skills pertaining to effective leadership.
 Superiority in conductance of written as well as verbal communication.
 Sound knowledge based on the conductance of sufficient responsibilities pertaining to nursing.
Working Conditions:
The job requires prolonged hours of dedication to various financial and policy formulation activities,
followed by frequent reporting to superiors. There is also a need for conductance of daily clinical
rounds to endure supervision amongst the functioning of existing staff workforce.
Print Name:
Signature: Date:
© 2016. Grand Canyon University. All Rights Reserved.

References
CARE, 0. (2018). PRACTICE ADMINISTRATOR I - Washington, DC - Indeed.com. Retrieved
from https://www.indeed.com/viewjob?
jk=41af5a05bba49fc0&tk=1cosptihub019803&from=serp&vjs=3
Correll, C. U., Solmi, M., Veronese, N., Bortolato, B., Rosson, S., Santonastaso, P., ... & Pigato,
G. (2017). Prevalence, incidence and mortality from cardiovascular disease in patients
with pooled and specific severe mental illness: a large‐scale meta‐analysis of 3,211,768
patients and 113,383,368 controls. World Psychiatry, 16(2), 163-180.
Mississippi, S. (2018). MH-Program Administrator I - Scott County, MS - Indeed.com.
Retrieved from https://www.indeed.com/viewjob?
jk=a746477fe6914736&tk=1cosbcprhb019802&from=serp&vjs=3
Nebraska, S., Health, N., Services, N., Government, N., & Nebraska, U. (2018). Health
Administrator - Lincoln, NE - Indeed.com. Retrieved from
https://www.indeed.com/viewjob?
jk=b474acf6bd2e3e61&tk=1cosbcprhb019802&from=serp&vjs=3
© 2016. Grand Canyon University. All Rights Reserved.