Progressive Cultural Reflection Report

Added on - 18 Sep 2019

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Progressive cultural reflection report2My experienceMy Cultural exchange happened to me at work. I found this exchange very interesting andinformative. It challenged my perception of Islam women in society.I work as a hairdresser at my home salon, and I come into contact with people daily. A few daysback, I got a call from a lady who wanted a quote for her hair color. But, I could not provide her afirm quote because I had not seen the thickness of her hair. So, I suggested her that if she texts me apicture of her hair, I would be able to give her a quote. After some time, she sent me the picture, andI quoted the price. But she thought my price was too high and wanted me to lower it down. I offeredher to take a free second service as she was my first-time client but that did not appeal her. So I felta bit irritated as I was busy with a client and was being interrupted in between my work. I offeredher a $10 discount if she agrees to come in 30 minutes. She agreed, but within few minutes, sheagain called back to inquire that if I use Loreal hair color which is one of the most expensiveprofessional colors. I told her that I use Loreal, but that depends on the type of hair. I realized thatthis person wants the best product at the lowest price. I was feeling exasperated by the continuouscalls.
Progressive cultural reflection report3Analysis of the contextI started forming an opinion based on my past experiences with my migrant clients and my ownupbringing as the child of immigrants. It was a common procedure for negotiating a better price.The culture made it a common practice in the product and service market. As a child, I observedthat my parents were haggling embarrassing especially when they tried it in places where obviouslyfixed prices existed and the shop owners were not ethnic. As business owners, they too werehaggled later (Heydemann, 2004). It was ritually performed and many times, as children, we couldnot understand why our parents would do the services at little more than cost where they could havepotentially worked less and realized greater profits with non-ethnic clients. I always felt that once Iwas given a quote it was up to me to decide whether I was willing to pay the price quoted or seek analternative quote. I now understand that I could afford that opinion because I was not the unskilledmigrant with dependents and limited resources to have to make ends meet. Also, as it was aculturally accepted way of life for my parents and other immigrants and this made sense.