Creating Development Culture and Inclusive Learning in Hightown Housing

PROJECT

Table of Contents
INTRODUCTION......................................................................................................................................3
SECTION 1 (LO1).....................................................................................................................................3
a) Appropriate knowledge, behavior and skills are required for carrying out my role as HR
professional...........................................................................................................................................3
b) Personal skills audit in relation to KSB’s.......................................................................................4
c) Professional development plan that sets out goals, learning and training................................5
d) Briefing paper on creating development culture and inclusive learning within the
organization...........................................................................................................................................9
SECTION 2 (LO2)...................................................................................................................................10
CONCLUSION........................................................................................................................................11
REFERENCES........................................................................................................................................12

INTRODUCTION
Human resource management is used for describing formal system that is
devised for managing people in the company. The responsibility of human resource
management includes staffing, employee compensation and designing work. Human
resource management is responsible for hiring the appropriate staff in the company.
The report is based on Hightown housing association. The project report will determine
professional knowledge, behaviors and skills which are required through HR
professionals. It will provide detailed professional skills, development and audit which
demonstrate evidence of evaluation and personal reflection. The studies will analysis
the difference between training and development, individual learning and organizational.
To drive business towards sustainable performance it will analysis need for continuous
professional development and learning.
SECTION 1 (LO1)
a) Appropriate knowledge, behavior and skills are required for carrying out my role as
HR professional.
In Hightown housing association, HR professional role is to give assistance to
senior management team on human resource practices and requirements. The
knowledge which is required by HR adviser is to provide strategic and comprehensive
HR service to Human resource business partner of Hightown. To support managers in
regards to human resources that includes terms and conditions of the company,
performance management, absence management and relationship with employees
(Guest, 2017). HR adviser is responsible to give effective strategic advice on capability,
disciplinary, grievance and whistle blowing in line with Hightown association policies
and procedures. There work is to give assistance and give support to manage the
changes in team. HR professional is responsible for transferring restructures and
reallocation of staff, supporting them in risk and to identify them appropriately. They also
support TUPE for giving assistance and have consultation with internal and external
teams (Armstrong and Taylor, 2020). They also need to remain updated with the

employment law for insuring that association should meet the statutory requirements.
HR professionals are responsible for monitoring the key performance indicators of HR.
There work is to submit absenteeism report. For communication, review on employment
procedures and policies. There work is to ensure statutory compliance. To work with
line manage in order to insure fair dismissal policies. HR professionals have a
responsibility to maintain alignment with the Hightown association good values and
practices. There work is to prepare occupational referrals of health, letter templates and
cases of employees relations. There is requirement of good communication skills to
become HR professionals in Hightown. Communication is important to have good
conversion with the clients. To produce letters, proposal and emails which are relevant
to legislation there is need of good communication skills (Bratton and Gold, 2017). They
also require computer skills for managing the data of employees. HR professionals
should have adequate knowledge of employee’s relation and should know conflict
resolution techniques. HR professionals should also know how to maintain effective
relationships with Staff forum
b) Personal skills audit in relation to KSB’s.
To be Human resource advisor should be capable to take strategic decisions. To
be an effective advisor need to maintain good relationships with employees. Need good
communication skills. It is important to do have good conversation with employees by
which responsibilities are delegated in effective manner. To resolve their quires and
taking training session again communication plays important role in it. It is responsibility
to make report of employee’s performance and submit to HR business partner. Being a
HR advisor should know conflict management techniques (DeCenzo, Robbins and
Verhulst, 2016). To know the compensatory benefits that can be given to the
employees. Employees can improve their knowledge by attaining the training sessions
in Hightown. When organization becomes old then there is need to develop the existing
skills and knowledge. There is need to enhance skills on individual level so that they
can give their best in organization. To perform at optimal level one required high
capabilities which can comes by professional development. Personal skill evaluation is
also important. HR professionals should also know problem solving skills. I need to be
able to have better analytical skill as a HR advisor. Another aspect is there health and