Table of Contents INTRODUCTION...........................................................................................................................1 SECTION 1 – INTRODUCTION AND PROJECT CHARTER....................................................1 Brief presentation of Morrisons..............................................................................................1 Rationale of the project..........................................................................................................1 3 SMART objectives..............................................................................................................1 Project's key deliverables.......................................................................................................1 Project Estimation and project time line................................................................................2 Project's assumptions and constraints.....................................................................................2 SECTION 2 – PROJECT SCOPE BASELINE AND SCHEDULE..............................................2 Work Breakdown Structure (WBS)........................................................................................2 PDM methodology.................................................................................................................3 Project Gantt Chart.................................................................................................................4 SECTION 3 – PROJECT RISK ASSESSMENT AND MANAGEMENT....................................5 Project's risks and risk registers..............................................................................................5 Qualitative risk assessment.....................................................................................................7 Suitable risk management strategy.........................................................................................8 SECTION 4 – PROJECT COSTING, BUDGETING AND FINANCIAL APPRAISAL..............9 Benchmark of similar projects to produce an estimation of cost and budget involved and forecast of expected revenue stream.......................................................................................9 Appraise the financial viability of the project......................................................................11 SECTION 5 – PROJECT STAKEHOLDER MANAGEMENT AND COMMUNICATIONS PLAN.............................................................................................................................................11 SECTION 6 - CLOSING THE PROJECT....................................................................................12 Measures and mechanisms to ensure the project remains in agreed scope..........................12 Key deliverables of the handover phase...............................................................................12
INTRODUCTION Project and Risk Management is being considered as a process of identifying, analysing and handling all the risks which basically impacts upon overall life cycle of a project plan (Fleming and Koppelman, 2016). This specifically aid in attaining the desired targets in stipulated time frame. Morrisons which is fourth largest chain of supermarkets in the United Kingdom has been chosen for this report, whichis aiming to open 20 budget stores in order to gain competitive advantages against ALDI and LIDL. SECTION 1 – INTRODUCTION AND PROJECT CHARTER Brief presentation of Morrisons Wm Morrison Supermarkets plc which is performing its operations as Morrisons, found in the year of 1899 by William Morrison. It headquartered in Bradford, West Yorkshire, England and Morrisons is being considered as the fourth largest chain of supermarkets in the United Kingdom. Along with this, company is having approximately 498 stores in all over the world. Since, the organisation has faced decrease in there sales and revenue, Morrisons has decided to open 20 budget stores in order to compete with a range of companies like LIDL and ALDI. Rationale of the project Basic reason behind this project plan is to improve presence of Morrisons not only in United Kingdom but, in all over the world. Company has recently found that there market share is going down and this made BOD to take decisions to open 20 budget stores. 3 SMART objectives To enhance sales of cheap products (grocery) by 10% of £142m within 3 years. To improve revenue by 20% of £17.26B through offering customers with economic products within 2.5 years. To enhance the customer engagement through increasing fan following on social media by 5% of 267,780 followers in maximum time frame of 3 years (Cleden, 2017). Project's key deliverables Cheap products and services are going to be the key deliverables of present project plan. These are going to be offered by Morrisons in 20 brand new budget stores which will directly aid Morrisons in reaching to new heights in specific time frame. 1
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Project Estimation and project time line Present project plan is generally estimated approximately to 13,18,080.00 Pounds which will aid Morrisons in opening 20 new budget stores in all over United Kingdom. Project's assumptions and constraints If it is talked about project's assumptions, it can easily be said that Morrisons will definitely reach to a good position even if market becomes unstable in near future (within 3 years). On the other hand, if it is talked about project's constraints, Morrisons may face a range of problems like change in customer demands, amendments among legal laws of United Kingdom. These factors may restrict Morrisons in attaining desired goals and objectives (Hillson and Murray-Webster, 2017). SECTION 2 – PROJECT SCOPE BASELINE AND SCHEDULE Work Breakdown Structure (WBS) Work breakdown structure is a hierarchical tree structure. Their main aim is to manage a large projects and to break down it into a smaller parts where the work is managed by team members. It is an very important tool for managing projects, from starting to an end. It helps in 2
identifying a risk, estimate a cost and time in a given project. Work breakdown structure provides an information regarding their project in which it contain planning, estimation cost, resource allocation and time period. It also helps in managing and measuring the quality of project. Based on the above mentioned Work breakdown structure, it can easily be said that every single stage and accomplishment of different phases could help Morrisons in holding a good position in the market in specific time frame. Through this, company will also gain competitive advantages that may aid Morrisons in giving good rivalry to competitors like ALDI and LIDL (Hopkinson, 2017). PDM methodology The precedence diagram method (PDM) a tool for scheduling activities in a project plan. It is a method of constructing a project schedule network diagram that uses boxes, referred to as nodes, to represent activities and connects them with arrows that shows the dependencies. 3
AAnalysing the business environment BInterpreting the gathered information CFinding the best suitable strategy to gain competitive advantages DDeveloping the strategic plan EControlling the risks FModifications, if needed Based on the above diagram, it can be said that B and C are the two phases that are connected to each other where finding out the best suitable strategy to gain competitive advantages, with the help of interpretations. Project Gantt Chart Gantt chart is being considered as a type of bar chart that shows a project schedule. This chart lists the tasks to be performed on the vertical axis, and time intervals on the horizontal axis. The width of the horizontal bars in the graph shows the duration of each activity (Hu, 2016). There are a range of activities that are involved and these are given beneath: Activities:- 1.Analysis – On-site meetings, discussions with stakeholders, documentation of current system requirements and a complete analysis. 2.Design – Design of budget stores, creation of design specifications and a complete design. 4
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3.Development – Alterations as per change in customer's needs, testing the economical products at existing business market. 4.Execution – Setting prices of products, developing effective promotional activities. 5
SECTION 3 – PROJECT RISK ASSESSMENT AND MANAGEMENT Project's risks and risk registers In present context, there are a range of environmental factors (both internal and external) are basically can be considered as some of risks that may affect the project plan of Morrisons in order to introduce 20 new budget stores in United Kingdom (Khameneh, Taheri, and Ershadi, 2016.). Under this, few risks that are impacting upon project plan are given beneath:Technological changes– This is being considered as one of the main factor which may affect the project plan of Morrisons.Change in customer needs –Another risk which may affect the Morrisons desired goals which may lead them to change overall prices of economic products which they are going to sell in its new 20 new budget stores. Alterations among strategies of ALDI, LIDL and other enterprises –Due to rise in competition, companies basically makes alterations in their strategies in order to grab a good hold in the existing market. This can also be considered as one of major approach, that may affect project plan. S . N o . Da te rai se d Risk Description Likeli hood ImpactSeveri ty Own er Mitigatio n action Contingent action Progress on actions Stat us 120 /0 3/ 19 Thereisa major risk that Morrisonshad facedandi.e. technology and thisaffected time as well for completingthe LOWHIGHAMB ER BO D Focusing onevery single change thathas been facedby Changein operations where regular checkups started being done on every 5 Update 25/03/2019 mitigation actions were basically implement OPE N 6
feedbacksin specifictime frame. company.days.ed 215 /0 3/ 19 Changein customer needs whereplan mightget affectedthe most. LOWHIGHAMB ER Man ager/ Lead er Meeting the requirem entsof customer swith different toolsand technique s. Offering customers withgood quality products with minimal prices Update 23/03/2019 mitigation actions were taken OPE N Qualitative risk assessment In a qualitative risk analysis, likelihood or probability is being basically measured through a range of relative scale and these are, likelihood, impact and severity. If it is talked about, probability of occurrence, than it can easily be said that changes among technology, governmental laws like amendments and more can take place at any time. This could impact upon overall performance level of developed project plan (Muriana and Vizzini, 2017). Profitability Matrix 7
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Based on the findings, it can be said that Morrisons will gain an average profit where, it might have a room to grow in specific time frame. Company in it's initial stage, will start with a slow profit margins but if it is talked for a longer time frame, Morrisons may reach to new heights. Impact Matrix:This is being considered as one ofan effective tool which may help organisations to convert strategy into action. In the same way, if it is talked about Morrisons, then customers expectations are really very high from the company as it is already having a good reputation in all over the world (Olechowski, 2016). Thus, any sort of change, may directly affect the project plan highly on Morrisons where it is launching 20 new budget stores. 8
Suitable risk management strategy In presentcase, it will be required for Morrisons toaccept the risksthat are involved in over all scenario of project plan to launch 20 new budget stores. With the help of this, it can easily be said that company might improve competitive advantages in specific time frame (Paquin, Gauthier and Morin, 2016). SECTION4–PROJECTCOSTING,BUDGETINGANDFINANCIAL APPRAISAL Benchmark of similar projects to produce an estimation of cost and budget involved and forecast of expected revenue stream Just the way Tesco has opened budget stores named as Jack's stores, a budget plan has been developed considering the same by finance department of Morrisons for opening 20 budget stores in United Kingdom. BUSINESS BUDGET Month/Year: 03/19 SUMMARYACTUA L BUDGET ED OVER BUDGET UNDER BUDGET Total income 14,32,500 .00 17,19,000. 00-2,86,500.00 Total expenses 9,48,160. 00 11,37,792. 00-1,89,632.00 Income less expenses: 4,84,340. 00 5,81,208.0 0-96,868.00 INCOME DETAILSACTUA L BUDGET ED OVER BUDGET UNDER BUDGETNOTES Sales 14,00,000 .00 16,80,000. 00-2,80,000.00 Increase advertising next year. Commissions10,000.0012,000.00-2,000.00 Rent9,000.0010,800.00-1,800.00 Interest earned5,000.006,000.00-1,000.00 9
Other5,000.006,000.00-1,000.00 Royalties2,500.003,000.00-500.00 Fees1,000.001,200.00-200.00 Total income:14,32,500 .00 17,19,000. 00-2,86,500.00 EXPENSE DETAILS ACTUA L BUDGET ED OVER BUDGET UNDER BUDGETNOTES SELLING Salaries and wages 2,46,000. 00 2,95,200.0 0-49,200.00 Commissions 1,00,000. 00 1,20,000.0 0-20,000.00 Advertising60,000.0072,000.00-12,000.00Increase Here 3%. Travel 4,60,000. 00 5,52,000.0 0-92,000.00 Other10,000.0012,000.00-2,000.00 Delivery0.000.00 Shipping0.000.00 Total sales expenses:8,76,000. 00 10,51,200. 00-1,75,200.00 Percent of total:92.39%92.39% ADMINISTRATIVE Insurance14,000.0016,800.00-2,800.00 Salaries and wages12,000.0014,400.00-2,400.00 Loans6,000.007,200.00-1,200.00 Employee benefits5,000.006,000.00-1,000.00 Office supplies4,000.004,800.00-800.00 Payroll taxes500.00600.00-100.00 Postage300.00360.00-60.00 10
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Travel & entertainment200.00240.00-40.00 Furnishings0.000.00 Contributions0.000.00 Dues0.000.00 Other0.000.00 Total admin. expenses:42,000.0050,400.00-8,400.00 Percent of total:4.43%4.43% SERVICE & EQUIPMENT Utilities15,000.0018,000.00-3,000.00 Legal5,000.006,000.00-1,000.00 Telephone5,000.006,000.00-1,000.00Too high. Equipment purchases3,400.004,080.00-680.00 Accounting1,200.001,440.00-240.00 Rent & maintenance560.00672.00-112.00 Other0.000.00 Total S&E expenses:30,160.0036,192.00-6,032.00 Percent of total:0.030.03 Appraise the financial viability of the project Based on above mentioned budget, financial viability of the project by means of ROI will remain approximately to 33.810820244. SECTION5–PROJECTSTAKEHOLDERMANAGEMENTAND COMMUNICATIONS PLAN Identifying and assessing their roles, expectation and level of interest Government:Role of a government in a company as a stakeholder is to prepare policies regarding taxations, employment law and many more.Government agencies as a stakeholder 11
expect that all the rules and regulations should be followed effectively along with this taxes and duties should be paid on regular basis. If stakeholders have a high degree of interest then business needs to communicate on daily basis with their stakeholders. Level of interest is moderate in case of government (Qazi, 2016). Customers:Consumer's buying powerdecides the overall production of the company, which analyse the profit margin and sales of an organisation is the role of a customer as a stakeholder. Customers as a stakeholder expects that company should do well at the competitive marketplace so that they can earn enough profit which motivates them to invest more in near future. Company canonly ignore those stakeholders who has very little interest level. In case of customer's as a stakeholder level of interest is moderate (Zou, Kiviniemi and Jones, 2017). Prioritising your stakeholders using a Power/Interest Grid tool On the basis of power and interest this model is classified into following categorise: High power/ high interest: (Engage closely) Stakeholders of Morrisons are the decision makers and have a huge impact on the overall success of the company. High power/ low interest: (Keep satisfied) In this case, stakeholders of Morrisons kept satisfied though they do not have any interest because they have power which they can use in undesirable manner. Low power/ high interest: (Keep informed) These stakeholders required adequate information regarding any issues and changes arises in the company. Government is involved as a stakeholder in this case. Low power/ low interest: (Minimal efforts) Timely monitor these stakeholder in Morrisons but do not over communicate anything. This may lead to boredom among them. Assessing their likely responses. Government of the country respondent in a positive way because this will help in job creation, improve the economic growth as well employment rate. With the establishment of 20 stores Morrisons can earn more revenues. Along with this customer's responded in a positive way because Morrisons help ineasy availability of products and services, with cheap or low prices as well as high quality products. 12
SECTION 6 - CLOSING THE PROJECT Measures and mechanisms to ensure the project remains in agreed scope Just after completing the project plan, it will be required for Morrisons to keep on making alterations as per the requirements through adopting change management toolkit. On the other hand, developing a risk management plan and register might also help Morrisons to keeping the project aim and all the executions right on point (Turner, 2016). Key deliverables of the handover phase Keydeliverablesinpresentproject,atthetimeofhandoverphasearegoingto economical products that Morrisons is going to offer to its customers in all over United Kingdom. CONCLUSION With the help of above mentioned report, it is being concluded that effective mechanisms could help a project plan on agreeing on a specific scope. Along with this,risk registers toolkit may aid a business company in managing the risks right on time. Lastly, organisation would require to focus on project charter on a regular basis through which company can effectively gain maximum benefits in specific time frame. 13
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SECTION 7 - REFERENCES Books and Journals Cleden, D., 2017.Managing project uncertainty. Routledge. Fleming, Q. W. and Koppelman, J. M., 2016, December. Earned value project management. Project Management Institute. Hillson,D.andMurray-Webster,R.,2017.Understandingandmanagingriskattitude. Routledge. Hopkinson,M.,2017.Theprojectriskmaturitymodel:Measuringandimprovingrisk management capability. Routledge. Hu, X. and et. al., 2016. Incorporation of activity sensitivity measures into buffer management to manage project schedule risk.European Journal of Operational Research.249(2). pp.717-727. Khameneh, A. H., Taheri, A. and Ershadi, M., 2016. Offering a framework for evaluating the performance of project risk management system.Procedia-Social and Behavioral Sciences.226.pp.82-90. Muriana, C. and Vizzini, G., 2017. Project risk management: A deterministic quantitative technique for assessment and mitigation.International Journal of Project Management. 35(3). pp.320-340. Olechowski, A. and et. al., 2016. The professionalization of risk management: What role can the ISO31000riskmanagementprinciplesplay?.InternationalJournalofProject Management.34(8). pp.1568-1578. Paquin, J. P., Gauthier, C. and Morin, P. P., 2016. The downside risk of project portfolios: The impact of capital investment projects and the value of project efficiency and project risk managementprogrammes.InternationalJournalofProjectManagement.34(8). pp.1460-1470. Qazi, A. and et. al., 2016. Project Complexity and Risk Management (ProCRiM): Towards modelling project complexity driven risk paths in construction projects.International Journal of Project Management.34(7). pp.1183-1198. Turner, R., 2016.Gower handbook of project management. Routledge. Zou, Y., Kiviniemi, A. and Jones, S. W., 2017. A review of risk management through BIM and BIM-related technologies.Safety science.97.pp.88-98. 14
SECTION 8 Appendix PROJECT CHARTER Project Name20 Brand new budget stores of Morrisons Project SponsorAnglia FarmersProject ManagerJunior Consultant Dateofproject approval 20 March, 2019Last revision date25 March, 2019 Project DescriptionMorrisons is going to open 20 brand new budget stores in United Kingdom in order to gain competitive advantages. ScopeAccomplishment of project's aim will help Morrisons in coming on third position from fourth of United Kingdom's largest supermarkets. Business CaseReason behind developing the project plan is that, in last few years Morrisonshasfacedarangeofproblemslikereductioninboth productivity and profitability due to companies like ALDI and LIDL came up with a range of strategies which influenced consumers from all over the world. This affected consumer base of Morrisons. Constraints (in priority order) Time3 Months QualityFine quality of products (up to the mark). Budget17,19,000.00 Pounds ScopeIn next five years, Morrisons will reach to the positionofthirdfromfourthofUnited Kingdom's largest supermarkets. Project DeliverablesProperexecutionofprojectplanwilloffercustomersofUnited Kingdom with economic products. BenefitsKPIGoals Sales (Units)To improve sales by 10% from £142m RevenueToenhancerevenueby20%of£17.26B 15