Migrating from ServiceNow ERP to SAP System for GIGA

PROJECT BRIEF:
POSTER
Migrating from ServiceNow ERP to SAP
System for GIGA

Introduction
Businesses are going through several kinds of changes
nowadays and have been using the technological
advancements for this as well. With time, the technology
is advancing at several levels and so has been its
influence on the business as well (Jones and Soper 2015).
Business organizations have also been using the
technological advancements for their business systems as
technology is providing all kinds of positive impacts to the
business organizations in making the most effective and
economic solutions to the impending business problems
and providing the effortless solutions as well. This is the
same reason why Giga, an organization that mostly
specializes in providing services to the customers related
to internet are trying to create a new SAP system and also
engage the Software Development team at it. This poster
would enable the implementation plan followed by a
developed business case, scope management and the
organogram related to the development plan as well.
Organization Brief
Giga happens to be an organization that specializes in the IT related
products and services for its customers. This also includes a large
search engine that the organization provides to the customers. The
organization also has a workforce of about 200,000 employees
working at the same time and 421 offices operating all around the
world. The IT requirements of the organization is supported by the
Information Technology Asset Lifecycle Management Department or
the ITALM Department of the organization. They now want their
resources to imbibe the changes that are required to transform
their Enterprise Resource management System directly to the SAP
system that would be supported by the changing of the
environment from ServiceNow to SAP.
The organization is thinking about making SAP tools handle all the
departments within the organization, including the Finance,
Procurement and the Equipment Maintenance Team and the
inventory management of the organization.
SAP
IMPLEMENTATION

Reasons
The following can be the options that can be considered for
the migration of the ServiceNow systems to the SAP
systems for the inventory management in several
departments in Giga:
–
Blocked stock to stock in quality inspection
–
Blocked stock to unrestricted-use stock
–
Stock in quality inspection to unrestricted-use stock
Benefits
The primary reasons why Giga would like to move to the
cloud services is due to the supporting factors that might
make the business gain all the benefits that the
organization possesses prior to the application. The
supporting factors would be as follows:
–
The simplicity of use of the application structure
–
The ease of use as provided by the interface of the
application running on a modern format based on
the internet and the innovative UI with modern
designs especially made for the enhanced user
experience.
–
Modernization of data that would provide enhanced
value to the business
–
The implementation has the potential of adding
value to the business by preparing it further for the
innovations to occur in future.
–
The ease of transitioning to the on-premise cloud
Following are the expected benefits that can be gathered by the
migration of the ServiceNow systems to the SAP systems for the
inventory management in several departments in Giga:
–
It would enable a complete integration of the
organization
–
It would help the distributors in optimizing the
operations for the inventory and the warehouse (Fleig
and Maedche 2017)
–
It just not provides the positivity and benefits to the
business, but also to the customers of the organization
as well
–
This service would help the organization in providing a
detailed visibility of the supply chain for the entire
organization
–
It would be the ultimate solution for both the
organization and the executives of the business handling
the organizational operations to provide an economic
strategy for the benefit of the organization as a whole by
Options

Risk
■There are 9 major risks that are present in the system. In case of
implementing ServiceNow to SAP will also be leading to
occurrence of major issues that are present in the system. The
risks are as follows: -
■Hard Coded SAP User is Active
■It is seen that if the malicious user connects a log in mechanism
of the SAP system as per the SAP GUI, it affects the user in a
direct manner. The main reason of this attack affecting the
functional process includes the imposters gaining access to the
hard coded username (SAP*) and password for gaining SAP_ALL
which will be privileging full control of the entire system.
■Insecure Gateway
■In this case the malicious user with the network connection in
the SAP system will be easily executing the arbitrary commands
that are present in the operating system. This will also be
ensuring the fact that proper assessment of the attackers that
will be used for sabotaging of the service might be acting as a
major risk. Hence wise installing malware and penetrate SAP
landscape can be performed.
■Critical Patches are not present
■In this case, the security researchers has been constantly
discovering and reporting vulnerabilities that are critical in
nature. In case the SAP releases the security patch, imposters
who use malicious software reads the corresponding SAP note
and hence wise they get to know to exploit the vulnerabilities
that are present in the system. In case the patch is not properly
installed the main aspect that is considered is that the system
will be at very high risk.
■Default passwords are provided
■It is seen that in case of SAP implementation, the main issue
that is seen is that most of the passwords that are provided are
default in nature. In this case the main aspect that is considered
is that it gets easier for the imposters to gain access to the data
that are present. With the help of the well-known credentials
and passwords, it will be getting easier for the imposters to gain
a complete control over the scenario.
■Users with the S_RFC*Authorization
■In this case the main aspect that can be considered includes the
fact that S_RFC* authorization is performed with the help of the
34,000 remote enabled function and hence wise critical
functional module will allow the user to create proper control of
the custom code. This will lead to high security risk in the SAP
server.