Project Management for IKEA's CSR: Aims, Objectives, and Analysis

This project focuses on analyzing IKEA's Corporate Social Responsibility (CSR) initiatives to determine their competitive advantages and effectiveness in addressing business challenges. The project outlines the aims and objectives of IKEA's CSR policy, emphasizing the importance of aligning business goals with social responsibilities. It includes a project management plan covering cost, scope, time, quality, communication, risks, and resources. The work breakdown structure and Gantt chart are used to define project timeframes and stages. Research methods, both qualitative and quantitative, are employed to gather data and support project recommendations. The project evaluates the outcomes and offers meaningful conclusions, reflecting on the value gained and its contribution to sustainable organizational performance. The report also addresses potential risks and proposes mitigation strategies to ensure project success.

MANAING A SUCESSFUL
BUSINESS PROJECT

Contents
L 01: Establish the project aims, Objectives, timeframes based on IKEA...............................................2
P1 and M1: Project Aims and objectives for IKEA:.................................................................................2
P2: The project management plan with the cost, scope, time, quality, communication, risks and
resources on IKEA’s CSR development..................................................................................................2
P3 and M1 with D1: Work breakdown structure and the Gantt chart to provide the time frames and
stages for the completion with the project management plan, milestone schedule and project
schedule for monitoring and completing the aims and objectives of the project:................................4
L.O- 2: Small-scale research, information gathering knowledge to support the project:......................6
P4 and M2: Qualitative and quantitative research methods to meet the project aims and objectives
and evaluation of the different research methods:...............................................................................6
L O-3 the project and communicate approach recommendations based on meaningful conclusions
with the findings and analysis of the whole project..............................................................................7
P 05 an M 03: research and data using the appropriate tools and techniques and evaluation of these
tools and techniques:............................................................................................................................7
P 06 and D 02: evaluation of the project outcome to do effective recommendation with the
meaningful conclusion of the project:...................................................................................................7
L O- 04: Reflection on the value gained from the conducting the project and its usefulness to support
the sustainable oranizaitonal performance...........................................................................................9
P 07 and M 04: reflection of the value of the project that relates to the goals and objectives of the
project and the own learning and performance:...................................................................................9
Reference:...........................................................................................................................................10

L 01: Establish the project aims, Objectives,
timeframes based on IKEA
P1 and M1: Project Aims and objectives for IKEA:
This is the assignment that based on the big brand of the furniture shops at the present world
is IKEA. They are running their business with efficient sales and profit margin from its
beginning. But there are some sustainability issues relates with their business. But they
manage to improve the social awareness on different criteria and function of the business. But
still there are different negative media coverage makes harm on their profit margin while
IKEA makes impressive combination of the profit with the social responsibilities of their
business to show their focus on the CSR activities
CSR activities describes the activities of the business is for whom, who is the responsible for
these activities and it also describes the stakeholders demand and meet these demand on the
business context to make sustainable profit margin
The aim of this project is to define the competitive advantages of the CSR policy and
activities on the IKEA and how this CSR policy can help to respond on different problem,
opportunity, hypothesis and requirement of the CSR policy on the business like-IKEA. So,
this is the goal of this project. There is some difference between the project aim and
objective. Project aim describes the overall goal of the project on the other hand, project
objectives describes the steps and stages to achieve the goals. Project objectives describes
with the analysis of the SMART to define the process to reach the objectives of the business.
SMART defines the specific, measurable achievable, relevant and the time bound of the
project. So first specify the project goals need to describe the milestone of the project that
relates with the cost and financial function of the project. So, for this project the objective is
to understand the different functions, criteria of the CSR policy and analyse the current
activities of CSR policies on IKEA and recommend the way to make better the situation and
implement the idea to do the better performance to their customers and whole society
P2: The project management plan with the cost,
scope, time, quality, communication, risks and
resources on IKEA’s CSR development
Project management can be described as the set of programs or activities that involves with
some stages like initiating, managing, planning then need to monitor and control the plan to
implement the plan to reach the goals and objectives of the project. For this assignment, the
aim is set define the competitive advantages of the CSR policy and activities on the IKEA
and how this CSR policy can help to respond on different problem, opportunity, hypothesis
and requirement of the CSR policy on the IKEA.

There ae lots of scope relates with the project because the better practice of Corporate social
responsibilities helps busies to make perfect coordination of the work between all the
function that help to understand and perform better on the internal and external activities and
functions of the business. Corporate social responsibilities describe to meet the stakeholder
demand on the business. So, Corporate social responsibilities help to get the employees’
rights from the business. It helps employees to get job satisfaction on the business what helps
to do better performance on the business to improve the production and sales volume of the
business.
Better use of Corporate social responsibilities helps to make more customer engagement on
the business because it helps to show the sustainable activities of the business to make
appearance on the social issues that helps business to show the positive approaches and
presence on the society that makes strong customer engagement
Also, Corporate social responsibilities help business to understand and perform on the legal
and social and the environmental issues relates with the business activities. Because business
need to understand these issues to do the effective resource management, waste management,
better use of the resource by allocation and distribution to get the highest efficiency of the
limited resource to reach the goals and objectives of the business by satisfying these issues to
show their sustainable issues to the external factors of the business
To do this project the time is assume that 6 weeks to complete the analysis, managing the
resources, doing strategic planning to develop the Corporate social responsibilities and to
implement the whole idea on the business context. So, the strategic plan to need to finish the
whole project within the time frame.
To do this, need to make strong communication between the resources and incentives of the
project. So, need to develop the strong communication between employees and management
by sharing their thinking to each other that helps to identify the present business capacity and
the need to the market to them. Also, need to make efficient combination and communication
among the operation to the distribution of the product for the business. Also, need to make
combination and strong communication with eh suppliers and other stakeholder of the
business to understand their need to make them satisfy according to the business capacity
There are some risks involves with the project because all the employees are not aware about
the Corporate social responsibilities policies and how to develop to get the highest level of
success from it. So, the change may come to the business and that need to adopt by the
employees and management at same time work efficiently on the Corporate social
responsibilities issues. Also, the resources need to define appropriately to get the proper
understanding about the project demand and the business capacity to meet the project demand
to get the efficiency from the project.

P3 and M1 with D1: Work breakdown structure
and the Gantt chart to provide the time frames
and stages for the completion with the project
management plan, milestone schedule and
project schedule for monitoring and completing
the aims and objectives of the project:
Work breakdown structure defines the system engineering of the project management by
managing and separating the works into the different components that helps to understand the
different criteria and the work need to do to do the effective project management. The work
breakdown structure for this project to implement the CSR Policies on the IKEA is like-

Gantt Chart:
Gantt chart is the bar chart that describes the schedule of the project that helps to understand
the project timing to do the task that also helps to understand the project development by
analysing the chart. It relates with the project work breakdown structure. For this project,
ABC (CSR Policies)
Internal activities
of CSR Management process
Awareness
Employees
External Activities
of CSR Customer
Stakeholder
Media
Stakeholder
Govt and
international
institution
Implementation
Oranizing
Understand the
business capacity
Strong relation
and meet the
demands of
each other
planning
Monitor and
controlling

start
0 days
task predecessors duration
1
1
0
2
0
0
3
0
0
4
3
0
5
4
0
6
0
0
7
0
0
Ghantt Chart
Series1 Series2 Series3 Series4 Series5 Series6 Series7
Risk analysis:
No. Date
Identified
Owner Risk Proba
bility
Impa
ct
Effect
on
Project
Risk Reduction
Actions
Proposed & Actual
Action
1 21/03/17 XYZ Any staff or
the team
mate can
leave the
team
Low High Gap will
introduc
e on that
positon
This project has more
significance on the
university.
Report of the absence
or leave
Actions:
Need to check the
available options to
make over the position
2 28/03/17 ABC Changes on
the
requirements
of the project
Low high Time/
cost/
quality
Before apply need to
ensure the availability
and the importance of
these resources
Need to change with
the agreement on
some specific issues
Action:
Need to maek
negotiation and
understanding over
these issues by
agreeing all parties on
the project
3 5/04/17 ABC Weak Data
quality
High MEDI
UM
User or
the data
process
quality
can be
poor
Make correction on the
data, remove or
duplicate data can be
use
Actions:
Need to use reference
on data collection and
use the record what
ensure the best quality

L.O- 2: Small-scale research, information
gathering knowledge to support the project:
P4 and M2: Qualitative and quantitative research
methods to meet the project aims and objectives
and evaluation of the different research
methods:
Small-scale research is the research that describes the direct, comprehensive guidance for the
project director or manager to do the project to find something special or to do the
dissertations. It is the systemic activities with the method to find and demonstrate the positive
or the weaknesses of the approaches taken to do the effective research on the project
To find the best possible way to improve the Corporate social responsibilities of IKEA, this
project researcher chosen both qualitative and quantitative research and make the
combination of work to get the best finding from the research.
Qualitative research describes the systematic research to find the quality of the project
proposal. It does not show the numeric number where it describes the quality of the service or
the issues of the project. To do the effective qualitative research there are some different
methods are available like- open ended questions, diary accounts, interviews that can be
arranged or can be unstructured interviews, different unstructured observation to the real
experience of the service or product of the business. For the qualitative data collection, the
researcher has option to do more interview on the same issue of the project to get eth more
experience and can mix and match with the output of these interviews to get a big image of
the issue. It helps to generate more ideas for the researcher about the certain topic. This
qualitative research helps to improve the credibility of the findings of the whole research and
researcher get the multiple data collection method to judge their findings and make the output
of the research. There are some more method of the qualitative data collection these are the in
depth interview, observation methods and document review to analyse the findings and make
the effective report on the certain issue

On the other hand, quantitative research represents the numeric data of the business issues. It
describes the project issues with the statistical terms or mathematical terms that describes the
data relates with the computational technique to get the view of any research. Quantitative
research describes the different strategies together the data like- the experimentation,
observing the data and ales record the events like to count the amount that IKEA has
contributed to the social development, environmental development. Also, this method
describes the relevant data that relates with the management information system of the
business so it describes the internal functions and activities of the business. Also, this data
method relates with the administrative survey to answer the administering questions by face
to face interview, can be the telephone interviews or by making the effective questionnaire to
get the output of the research
To do this project both the qualitative and quantitative method used and make combination to
arrange the data to do the further research and get the appropriate view of the project aims
and objectives.
L O-3 the project and communicate approach
recommendations based on meaningful
conclusions with the findings and analysis of the
whole project
P 05 an M 03: research and data using the
appropriate tools and techniques and evaluation
of these tools and techniques:
To do the research it already mentioned that qualitative and quantitative both method was
practiced on this research. So, the evaluation of the findings of the both method is like-
The research shows that IKEA involves with the different charities on the national and
international aspects. They help to the Tsunami victims, also works together to donate the all
sales of the IKEA blue bag to the Tsunami victims. Also, IKEA provides their furniture to
more than 100 bridge schools in Liberia that proves the educational development and the
IKEA’s position on it. They are helping on different aspects on the whole world like they
help in China after the adverse earthquake in 2008 that makes much disaster on different
locality of the China and IKEA gives donation for the children on these areas.
Also, IKEA is doing social activities that proves their Corporate social responsibilities. They
contribute to the UNICEF and the save the children by contributing 1 euro on their social
initiatives on the holiday seasons where they raises more than 16.7 million euro. Also, they
provide the soft toys to the children in Myanmar who were affected from the cyclone so it
proves the Corporate social responsibilities activities of the IKEA.
IKEA also plays vital role on the environmental development while they have some negative
presence by some media about their environmental practice of the business. So, they already
take some measures to fulfil these to make environmental sustainability as they make a model
of chair to postconsumer plastic wastes on fully 100% and, they are trying to use the

polyvinylchloride on their wallpapers, furniture, shower curtains and other different product
to make the sustainable business
P 06 and D 02: evaluation of the project outcome
to do effective recommendation with the
meaningful conclusion of the project:
The research proposal and the aim and objective is to identify he activities of the CSR
policies on IKEA and the way to develop their programs of CSR to make their business more
sustainable. According to the research, the finding is their better performance on the social
issues and the charitable activities proves that they are doing and running fine with these
aspects while they have some negative activities that media shows on different time with
different issues of maintaining the environmental sustainable issues. So, they are trying to get
the environmental sustainability with the present policies.
They already make plan to sue the replacing polyvinylchloride on their different packaging of
their different types of the products it proves the activity to protect the environment. But they
should start these activities soon and not only by pen and paper but also, they need to do in
real time while on most of the item they started doing these. Also, they trying to reduce the
plastic waste of their customers after having these product on it so they use start using the
reusable containers to sell the product. Also, on the IKEA restaurant they already started to
use the reusable spoons, plates, knives and forks but they need to maintain this and at the
same time they should give awareness to their customer about the importance of the reusable
spoons, plates, knives and forks that helps to protect the environment to make the peaceful
world and avoid the global warming consequences.
IKEA also makes promising activities by introducing the rental bicycles on Denmark so they
should use the same idea on some different countries and Europe and Asia because the most
pollution comes from the developed cities so they should understand these issues and use the
ideas to develop the environmental sustainability and on the same time improve their
presence on the customer.
So, they should implement the plan and strategy they already taken and developing on their
business but also at the same time they should give more concern ideas to the customers and
the general people of the world to improve the awareness of them that will helps them to
make and improve the global presence and to reach their goals and objectives on the business
context.

L O- 04: Reflection on the value gained from the
conducting the project and its usefulness to
support the sustainable oranizaitonal
performance
P 07 and M 04: reflection of the value of the
project that relates to the goals and objectives of
the project and the own learning and
performance:
This is the project that aims with to understand the impact and importance of Corporate
Social Responsibilities on the business context that relates with the IKEA. So, the aim and
objective of the project is to define the current Corporate Social Responsibilities of the IKEA
and the issues can develop to do the effective Corporate Social Responsibilities on the
business context to reach the sustainability of the business. After analysing the whole content
the aim comes to the success side because it shows the current Corporate Social
Responsibilities policies that the IKEA have at present and there is some recommendation
also given on the context of IKEA on the Corporate Social Responsibilities activates. To do
the effective use of the resources of the project there are different method that researcher use
to find the effective and the relevant information about the IKEA and on this aspect the
qualitative data collection process helps to understand the different issues of the Corporate
Social Responsibilities and the its impact and the way to adopt the better practice of
Corporate Social Responsibilities. So, this method helps to do the initial inception that helps
to make the positive run of the project activities and that leads to get the positive output from
the project. There is some problem that faced on the data collection and processing time by
the researcher that the time to get the data by doing the unplanned interview of some people
because they were not prepare and many of them did not had enough time to finish the
interview is gives difficulties to collect and to process the data because of lack experience on

the issue. By analysing the whole project, I get understanding the new experience to collect
and process the data and the same time get the real-time experience to manage a successful
project. The project manager is helpful through the project time so the rate is highly
satisfactory. So, the strength of the project is the proper direction from project management to
identify certain issues and the coordination of the work on the other side, the weaknesses are
the lack of experience that makes pressure time on different situation to adopt the necessary
change of the project. This project makes self-confidence high that helps to support the
continuous professional development. So, the output of the project and the recommendation
should be helpful for the IKEA to run their activities in more positive way to reach the goals
and objective of them.
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Management. APM Publishing Limited
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 Paul C. Dinsmore et al (2005) The right projects done right! John Wiley and Sons
 Martin Stevens (2002). Project Management Pathways. Association for Project
Management. APM Publishing Limited
 Costley, C, Elliot, G., Gibbs, P (2008). Doing work based research. Approaches to
enquiry for insider researcher. London. SAGE
 Flick, U. (2001). Introducing Research Methodology. A beginner guide to do a
research project. London. SAGE
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Management Concepts