1PROJECT MANAGEMENT Executive Summary Widget ‘R Us (WRU) is a firm known having expertise in manufacturing and designing of widget. The market had become dynamic and the company products are slow to respond and the competitors have developed innovative products. The organization had been unable to take counter measures and forecast the change in product specifications.The organization had also been facing internal issues as well where the internal communication is poor. The majority of the information goes to the higher authorities that have authority on the specific information. The report had developed a project management plan for mitigating the problems faced by the organization. The report had depicted the project schedule, milestone, deliverables, risk register, quality management plan, procurement plan, stakeholder management theory and other factors based on the given business case.
2PROJECT MANAGEMENT Table of Contents Project purpose................................................................................................................................3 Project Selection Matrix..................................................................................................................4 Project Concept – “Transformation”...............................................................................................6 Mission........................................................................................................................................6 Project objectives.........................................................................................................................6 Project requirements....................................................................................................................7 Project deliverables......................................................................................................................7 Project Key Performance Indicators............................................................................................8 Project Feasibility............................................................................................................................9 Strengths and Weaknesses of the project.....................................................................................9 Approval requirements..............................................................................................................10 Project assumptions...................................................................................................................10 Known constraints.....................................................................................................................10 Possible improvements..............................................................................................................11 Project Stakeholders Management................................................................................................11 Project organizational chart (Prince 2)..........................................................................................13 Human resource and Communication Management..................................................................14 Project Schedule Management......................................................................................................14 Milestones..................................................................................................................................14 Project WBS to 3 levels.............................................................................................................15 Project Gantt Chart....................................................................................................................16 Schedule Management...............................................................................................................17 Project Cost Management..............................................................................................................21 Project Quality Management.........................................................................................................26
4PROJECT MANAGEMENT Project purpose Widget ‘R Us (WRU) is a firm known having expertise in manufacturing and designing of widget.Globalization has changed the market scenario where the demands for developing widgets have increased significantly.WRU has been lagging behind and has been unable to keep up with the change in demand in the market. The market has become dynamic and the company products are slow to respond and the competitors have developed innovative products. The organization has been unable to take counter measures and forecast the change in product specifications.The organization is also facing internal issues as well where the internal communication is poor. The majority of the information goes to the higher authorities that have authority on the specific information. The team work between departments is worse and each department blames other department for problem faced by WRU. Therefore, the organization will have to develop a project in order to mitigate the internal issues and the technical issues faced by the organization. The current approaches, existing products, technologies are relevant to the new products as the organizational approaches are inadequate and they lack in innovation and technology. The organization has been known for their low cost servings and in order to improve their operational efficiency the organization will have to use the new approaches and technologies used by rival companies (Schwalbe2015). The organization requires drastic change in their organizational policy and their product specifications so present approaches, existing products and technologies in the market are a key to maintaining organizational sustainability. Project Selection Matrix CriteriaWeigh t Project 1Project 2Project 3 ra w weightedra w weighte d ra w weighte d Relevancy toorganizations objectives 30%95 28.5 95 28.5 55 16.5
5PROJECT MANAGEMENT Well developed Internal support15%7511.258512.75456.75 Potential market(large)10%404959.5555.5 Relevancy and realism of technology 10%30 3 85 8.5 50 5 Can be implemented in six months5%251.25301.5502.5 Addresses the organizational issues25%401060155012.5 Lowlevel ofrisk10%202202505 Weighted project scores100%6077.7553.75 (Table 1:Summerville, Uzsoy and Gaytán 2015) In this current business case, there are three alternatives to achieving the goals of the organization and managing their sustainability. ObjectiveTo develop widgets that are at par with the productsofferedbythecompetitorsand mitigatetheinternalstructuraland communicational issues AlternativesDescription #Project1:Tooutsourcethetechnology services to meet the client needs and hire new workforce. Accordingtothefirstproject,the organizationwilloutsourcetheir technological requirements in areas they are lackingandmakedrasticchangestothe exiting workforce all levels. #Project 2: To invest in superior technology, talentmanagementandorganizational structure to bring about a drastic change Theorganizationwillmakeinvestmentin technologytodevelopwidgetsthatare superior to the products offered by the market competitors and restructure the organization todevelopbettercommunicationand efficiency.
6PROJECT MANAGEMENT #Project3:Toformmergerwithrival companytomanagethesustainabilityof WRU The organization will form a merger with other rival companies in order to increase the availability of their resources. Table 2 The project selection matrix has been instrumental in evaluating the alternative options in this business case. The evaluation shows that project 2 is the appropriate project as the weighted score is highest in the project. The different criteria that are essential for the success and sustainability are set as the parameters of evaluation. The factors are relevancy to organizations objectives well developed Internal support, potential market(large), relevancy and realism of technology, implementation in six months, addresses the organizational issues and low level of risk which are key to gaining competitive advantage. The weight has been provided as per the importance of each of the criteria and rankings have been provided based on the ability of the project to address those criteria on a scale of 1-100. The cumulative weighted score of the projects are used to determine the project that is most appropriate for mitigating the issues faced by the organization. The project selection matrix has been developed and the weighted score model has been used to calculate the feasibility of each of the projects. The results show that the project 2 has the highest weighted score so it is the project having maximum effectiveness in the organizational context. Project Concept – “Transformation” This project will be developed to bring about transformational changes to the operations and products of Widget ‘R U (WRU). Mission The mission of the project is development widgets that are technologically superior in the marketandrestructuringoftheorganizationtopreventlossofinformationandbetter management of the organization.
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7PROJECT MANAGEMENT Project objectives The project objectives consist of outcomes and results of the study. The objectives of the project are as follows: Developing technologically advanced widgets at low cost Restricting of the organization to increase the effectiveness of the management Project requirements The project requirements will consist of the specifications of the new organizational structure and the specifications of the new technologically advanced widget. The requirements of the project are as follows: Developing an flat hierarchical structure Increasing the implementation speed Improving the communication level with the organization Develop packaging format for the new widget Develop configuration document for the new widget Develop Application programming interface for the widget Improve the user experience and standardize the few aspects of the user agents Develop effective security options along with digital signatures Project deliverables Task NameDurationStartFinish Project plan190 daysTue 5/8/18Mon 1/28/19 1.0 Project initiation7 daysTue 5/8/18Wed 5/16/18 2.0 Change management91 daysThu 5/17/18Thu 9/20/18 3.0 Preliminary design31 daysThu 5/17/18Thu 6/28/18 4.0 Detailed Design50 daysFri 6/29/18Thu 9/6/18
8PROJECT MANAGEMENT 5.0 Configuration and Prototype development37 daysFri 9/7/18Mon 10/29/18 6.0 Testing phase35 daysTue 10/30/18Mon 12/17/18 7.0 Final product development30 daysTue 12/18/18Mon 1/28/19 (Table 3:Kerzner and Kerzner 2017) Project Key Performance Indicators The key performance indicators are the tools and techniques used to measure the performance of the project (Nicholas and Steyn 2017). The measurement and tracking of the key performance indicators are critical in order to evaluate the progress and deviation from the actual requirement. The key performance indicators in the project are as follows: Cycle time: The time taken for completion of each of the tasks in the project is essential for understanding the duration needed. Schedule Adjustments:The number of adjustments made to the project schedule and finish date of the overall project. Budget Variance: The budget prepared in the project plan is the estimated budget and the actual budget in general varies. Therefore, baselines are set which will measure the variance from the projected budget. Quality metrics: This consists of measuring the different quality aspects of the products including the quality and errors of the products. The consumer feedback and their satisfaction regarding the product will also be evaluated. Returns:The cost benefit analysis of the project and the actual returns from the project will have to be tallied to identify the return from the project. Project Feasibility Thefeasibilitystudyoftheprojectcanbeunderstoodbyevaluatingthecurrent capabilities of the organization in respect to the project. WRU is capable of investing the amount required for the project and the benefit obtained from the project is also high as it will help in
9PROJECT MANAGEMENT reaching the desired target. The project has its own weaknesses and strengths but the project is realistic in nature and the organizational capabilities are well suited to the current project needs. The time span of the project and the cost of the project are within the organizational capabilities and weighted scoring model has shown that this project is appropriate for the organization and will facilitate in mitigating the issues faced by Widget ‘R U (WRU). Strengths and Weaknesses of the project The strengths of the project are as follows: The project is addressing all the issues by Widget ‘R U (WRU) Theprojectwilltransformtheorganizationalactivitiesandproducttoprovided sustainability in the market The project will be completed within a affordable budget of the organization The project will establish better management of human resources within the organization The weaknesses of the project are as follows: The widget will be developed according to the current consumer trends and market trends which can change at any point of time making the product redundant The project is not focused on innovation and product upgradation has not been taken into account Approval requirements The project will require approval from the project owner, sponsor and the project board where they approve the requirement based on the requirements of the consumers. The project manager will also provide approval for proceeding with each of the phases of the tasks and the team manager will provide approvals for proceeding with each of the tasks. Project assumptions The project assumptions are as follows: Project owner, sponsor and board has given approval of all the requirements of the project The other departments have been made aware of the purpose of the project so that the other departments and teams can align their work in respect to the project
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10PROJECT MANAGEMENT Thecodeof conductof theregulatorybodieswillbetakenintoaccountbefore proceeding with the task The other departments will cooperate with the work that has to be done is case of additional help is required The software will be developed by taking into all the current market specifications Known constraints The constraints in the current project are as follows: The project has a time constraint of 200 days The project has a budget constraint of $45,000.00 The project board has set a human resource constraint of 15 people The project will have to comply with the applications of Prince 2 in project management The widget requirements cannot be changed after the fourth phase of the project so the project team and the board will have to clear about the requirement of the project so that timeline can be maintained Possible improvements The possible improvements in project are as follows: The goals of the project scan be made more realistic and accurate The resources can be harmonized in a better way The project scope can be made broader and address other grey areas if the budget is increased The organization can hire better talents for ensuring the success of the project There are possible improvements in the field of fund seeking Project Stakeholders Management RoleResponsibilities Project managerTheprojectmanagerwillmonitorand approve the requirement of the project project sponsorThe project sponsor will invest funds into the project
11PROJECT MANAGEMENT Project boardThe project board will consist of the internal stakeholdersoftheorganizationthatwill assess the success of the project and will approve the requirements for the project. Software EngineerThesoftwareengineerwilldevelopthe product Software developerThe software developer will also take part in product development Testing engineerThe testing engineer will test the products to find the irregularities in the project Team managerThe team manager will manage the overall project team Human resource managerThe human resource manager will implement the human resource policies and manage the workforce of the organization (Table 4:Eskerod and Jepsen 2016)
13PROJECT MANAGEMENT Human resource and Communication Management The project will develop effective communication plan which will be essential for developing team work and team bonding (Harrison and Lock 2017). Moreover, this will prevent delay in approval and supply of essential components for the project. Project Schedule Management Milestones Task NameDurationStartFinish 1.5 Milestone 1: Project charter developed0 daysWed 5/16/18Wed 5/16/18 2.9 Milestone 2: Change management achieved0 daysThu 9/20/18Thu 9/20/18 3.9 Milestone 3: Design completed0 daysThu 6/28/18Thu 6/28/18 4.8 Milestone 4: Widget developed0 daysThu 9/6/18Thu 9/6/18 5.4 Milestone 5: Widget configured0 daysMon 10/29/18Mon 10/29/18 6.4 Milestone 6: Product Tested0 daysMon 12/17/18Mon 12/17/18 7.2 Milestone 7: Final Product developed0 daysMon 1/28/19Mon 1/28/19 (Table 5:Binder 2016)
14PROJECT MANAGEMENT Project WBS to 3 levels Project plan 1.0 Project initiation 1.1 Identify the project objectives 1.2 Discuss the project policies and specifications 1.3 Document policies and requirements 1.4 Deploy the project document 1.5 Milestone 1: Project charter developed 2.0 Change management 2.1 Identification of organizational loopholes 2.2 Restructuring the organizational hierarchy 2.3 Implement team bonding sessions 2.4 Ensure employee engagement 2.5 Revamp the performance management policies 2.6 Evaluate the new structure 2.7 Discuss with the stakeholders 2.8 Make the necessary changes if required 2.9 Milestone 2: Change management achieved 3.0 Preliminary design 3.1 Accessibility 3.2 Compatibility with other standards 3.2 Best industry practice 3.3 Ease of authoring 3.4 Localization and Internationalization 3.5 interoperability 3.6 longevity 3.7 security 3.8 Web and offline Distribution 3.9 Milestone 3: Design completed4.0 Detailed Design 4.1 Packaging format 4.2 Media Type and File extension 4.3 resource names and addressing schemes 4.4 Widget meta data 4.5 Automated bootstrap 4.6 Widget API 4.7 Other functional requirements 4.8 Milestone 4: Widget developed5.0 Configuration and Prototype development 5.1 Develop prototype 5.2 Identify specified user requirements 5.3 Configure as per user requirements 5.4 Milestone 5: Widget configured6.0 Testing phase 6.1 Evaluate the performance of the prototype 6.2 identify irregularities 6.3 Make changes 6.4 Milestone 6: Product Tested7.0 Final product development 7.1 Develop product 7.2 Milestone 7: Final Product developed
15PROJECT MANAGEMENT Project Gantt Chart
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19PROJECT MANAGEMENT developed (Table 6:Kerzner 2018) Project Cost Management Task NameResource NamesCostTotal Slack Project plan$39,528.000 days 1.0 Project initiation$1,024.000 days 1.5 Milestone 1: Project charter developed$0.000 days 2.0 Change management$9,472.0092 days 2.1 Identification of organizational loopholesHuman resource manager$240.0092 days 2.2 Restructuring the organizational hierarchy Human resource manager, Project Manager$2,640.0092 days 2.3 Implement team bonding sessionsHuman resource manager$1,600.0092 days 2.4 Ensure employee engagementHuman resource manager$2,000.0092 days 2.5 Revamp the performance management policiesHuman resource manager$1,600.0092 days 2.6 Evaluate the new structureProject Manager$480.0092 days 2.7 Discuss with the stakeholdersHuman resource manager,$832.0092 days
20PROJECT MANAGEMENT Project Board, Project Manager 2.8 Make the necessary changes if requiredHuman resource manager$80.0092 days 2.9 Milestone 2: Change management achieved$0.0092 days 3.0 Preliminary design$2,976.000 days 3.1 AccessibilitySoftware developer, Software Engineer$192.000 days 3.2 Compatibility with other standards Software developer, Software Engineer$192.000 days 3.2 Best industry practiceSoftware developer, Software Engineer$192.000 days 3.3 Ease of authoringSoftware developer, Software Engineer$384.000 days 3.4 Localization and Internationalization Software developer, Software Engineer$288.000 days 3.5 interoperabilitySoftware developer, Software Engineer$672.000 days 3.6 longevitySoftware developer, Software Engineer$288.000 days 3.7 securitySoftware developer, Software Engineer$480.000 days 3.8 Web and offline DistributionSoftware developer, Software$288.000 days
21PROJECT MANAGEMENT Engineer 3.9 Milestone 3: Design completed$0.000 days 4.0 Detailed Design$9,256.000 days 4.1 Packaging formatSoftware developer, Software Engineer, Team Manager$960.000 days 4.2 Media Type and File extension Software developer, Software Engineer, Team Manager$640.000 days 4.3 resource names and addressing schemes Software developer, Software Engineer, Team Manager$1,120.000 days 4.4 Widget meta data Project Manager, Software developer, Software Engineer, Team Manager $1,536.000 days 4.5 Automated bootstrap Software developer, Software Engineer, Team Manager, Testing Engineer $1,600.000 days 4.6 Widget API Software developer, Software Engineer, Team Manager, Testing Engineer $1,800.000 days 4.7 Other functional requirements Software developer, Software Engineer, Team Manager$1,600.000 days 4.8 Milestone 4: Widget developed$0.000 days
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22PROJECT MANAGEMENT 5.0 Configuration and Prototype development$6,520.000 days 5.1 Develop prototypeSoftware developer, Software Engineer, Team Manager$3,200.000 days 5.2 Identify specified user requirements Software developer, Software Engineer, Team Manager$320.000 days 5.3 Configure as per user requirements Software developer, Software Engineer, Team Manager, Testing Engineer $3,000.000 days 5.4 Milestone 5: Widget configured$0.000 days 6.0 Testing phase$1,400.000 days 6.1 Evaluate the performance of the prototypeTesting Engineer$720.000 days 6.2 identify irregularitiesTesting Engineer$280.000 days 6.3 Make changesTesting Engineer$400.000 days 6.4 Milestone 6: Product Tested$0.000 days 7.0 Final product development$8,880.000 days 7.1 Develop product Project Manager, Software developer, Software Engineer, Team Manager, Testing Engineer $8,880.000 days
23PROJECT MANAGEMENT 7.2 Milestone 7: Final Product developed$0.000 days (Table 7:Fulleret al .2017) This is the projected budget and real life prices have been taken into consideration. However, there are other complexities and processes which are involved in a ICT project which has not been taken into account in the report. The project will have to set baseline budget for each of the task so that budget limit can be controlled. Project Quality Management Policy/Directive/Standard/etcReferenceComment Cost benefit analysisProject management plan The project will conduct the cost benefit analysis for identifying the feasibility of the study and will control the cost to gain profit. BenchmarkingScope CreepThe scope creep is a common phenomenon in IT projects so industry benchmarks will have to be set to measure the quality of the product. Communication planMeetingsThe communication plan will ensure that there is proper understanding between the team so that time is not wasted Cost of qualityQuality metricsThe quality metric will measure the features of the software to identify the difference between
24PROJECT MANAGEMENT the desired and the actual result TimelineBaseline timeThe timeframe of the project is an important factor for the feasibility and sustainability of the organization. The time frame will have to be measure on a regular basis for keep the project in track. (Table 8:Martinelli and Milosevic 2016)
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PROJECT MANAGEMENT25 Project Risk Management Type of risk Risk Description ProbabilityImpactRisk reduction Strategy Contingency Plan HighMediumLowPerformanceCostTime InternalScope creepyesyesyesyesThe software will have to be tested in all phases. Moreover, the changes in the requirement cannot be made after the third phase and all the changes have to be made before that. The project manager can use agile methodology in place of waterfall model. This will enable to add and change requirements till the last phase of the project. InternalDelay in time frame due to yesyesThe project manager will The project manager will
PROJECT MANAGEMENT26 poor team work have to develop an effective communicatio n plan which would enhance communicatio n in both ways. have to develop a buffer time for each of the activities so that unexpected hindrance has minimum effect on the project. InternalDelay in the testing phase yesyesThe testing phase will be delayed if there are lot of irregularities in the product quality has to be monitored and maintained at all phases The use of agile methodology will solve the issue as the changes can be made in the next phase of the project.
PROJECT MANAGEMENT27 (Table 9:Tomanek and Juricek 2015)