Project Design and Implementation: Integrating Chatbots and Social Media for Bandcamp

Project design and
implementation

TABLE OF CONTENTS
Introduction......................................................................................................................................1
Task 1...............................................................................................................................................2
1.1 Formulate and record possible outline project specifications................................................2
1.2 identify the factors that contribute to the process of project selection..................................7
1.3 produce a specification for the agreed project.......................................................................9
1.4 produce an appropriate project plan for the agreed project.................................................12
Task 2.............................................................................................................................................13
2.1 Match relevant resources efficiently to the project from the given case study....................13
2.2 Undertake the proposed project in accordance with the agreed specification.....................15
2.3 organise, analyse and interpret relevant outcomes..............................................................16
Task 3.............................................................................................................................................18
3.1 use appropriate project evaluation techniques.....................................................................18
3.2 interpret and analyse the results in terms of the original project specification...................20
3.3 make recommendations and justify areas for further consideration....................................22
Task 4.............................................................................................................................................24
4.1 produce a record of all project procedures used..................................................................24
4.2 use an agreed format and appropriate media to present the outcomes of the project to an
audience.....................................................................................................................................26
Conclusion.....................................................................................................................................27
References......................................................................................................................................28

LIST OF TABLES
Table 1: Factors contributing project selection process..................................................................7
Table 2: Project plan......................................................................................................................12
Table 3: Periodic logbook..............................................................................................................16

LIST OF FIGURES
Figure 1: Project's life cycle............................................................................................................3
Figure 2: Chatbot integrations.........................................................................................................3
Figure 3: Different Social media platforms.....................................................................................4

Introduction
In the present report, the discussion is made regarding the execution and completion of a project
including various stages like project design, project implementation and the process of
evaluation for a music organization name ‘Bandcamp.’ This report will be providing proper
detail of project outline along with specialization by considering a variety of factors. This report
will be discussing the project design and the process of managing it through the implementation
of various tools and techniques. The complete overview of the project execution will also be
discussed in the present report along with different methods and approaches used for the
accomplishment of the project along with the desired outcomes.
1

Task 1
1.1 Formulate and record possible outline project specifications
About
Bandcamp is an online music company that was founded in the year 2008. Since then it’s been
serving as a global music community. Here, fans can discover music and also directly support
artists. The mission of Bandcamp is to create and offer the best possible service for both artists
and listener along with labels sharing that will ultimately lead to earn profit and revenue from
their music. Andy Thomas and Tanukichan, are some of the most popular and featured artists on
Bandcamp website. About 15% is charged the organization per transaction, but this also helps
artists for directly reaching the customers through the organizational website.
Role of project life-cycle
Project life-cycle includes numerous stages. Initiation of the project is mostly associated with the
development of a concept and to understand the project requirements. Planning of project is the
next stage in the life cycle of the project, in this stage resources required for execution of the
plan is determined, and organizational capabilities are used for mapping the goals and objective
so that proper outcome can be achieved. In this stage, a detailed corporate plan is prepared for
online Chatbot integration and to provide Extensive Social Media integration on the
organizational website for user access (Bonham, 2005). Next stage is project execution. Here the
focus is given to all the activities and operation that are to be performed for project completion in
the most systematic manner and by maintaining performance and quality so that the pre-
determined goal can be achieved. Project monitoring and control is the next consequent stage it
ensures project capabilities for meeting the fundamental performance and quality presumed. The
last stage of the project life-cycle is Project closure; this stage is one of the most crucial scenes as
declared the completion of the project and resource handover.
2

Figure 1: Project's life cycle
(Source: Project's life cycle, 2018)
Considerable functions
Chatbot integrations: Including a Chatbot in the organizational website is considered very
important, as this added feature will be effectively making the website as helpdesk for the users
that want to connect to the organizational service from both customers and artist point of view
(Yan et al. 2016). Queries can be solved faster which evaluates the level of customer service.
With the help of Chatbot Bandcamp can perform the survey for understanding the customer's
experience, expectation, and requirement.
Figure 2: Chatbot integrations
3

Extensive Social Media integration: Through social media more number of artist and listeners
can connect with the services offered by Bandcamp. Social media integration helps in expanding
the business network (Tebbe, and SAP, 2015. ). Social media integration supports the handling
of social timeline activities. Events can be displayed, and the new artist can be featured using the
social media that will be attracting more customers or listeners
Figure 3: Different Social media platforms
Department involved
The Technical department of the organization is responsible for analyzing all the business
necessities. Along with the marketing department, the technical department can effectively
collect details regarding the present market challenges and trends. Technical department with
proper communication with the accounting department can manage the financial requirements.
The management can adequately understand the capabilities and scope of the organization.
Aim of the Project
The main aim of the current project is to integrate the Chatbot and Extensive Social Media in the
organizational website.
Objectives of the project
4