Project Design and Implementation: Integrating Online Streaming and Customer Services for Bandcamp

Project design and
implementation

TABLE OF CONTENTS
Introduction..................................................................................................................................................1
Task 1...........................................................................................................................................................2
1.1 Formulate and record possible outline project specifications............................................................2
1.2 identify the factors that contribute to the process of project selection..............................................5
1.3 produce a specification for the agreed project...................................................................................7
1.4 produce an appropriate project plan for the agreed project...............................................................9
Task 2.........................................................................................................................................................11
2.1 Match relevant resources efficiently to the project from the given case study................................11
2.2 Undertake the proposed project in accordance with the agreed specification.................................11
2.3 Organise, analyse and interpret relevant outcomes for your project using a suitable recording
mechanism such as a periodic log book................................................................................................16
Task 3.........................................................................................................................................................18
3.1 Use appropriate project evaluation techniques such as PERT or CPM to evaluate your project....18
3.2 Interpret and analyse the results in terms of your original project specification.............................18
3.3 Make suitable recommendations and justify areas for further consideration and future
improvement for the developed project.................................................................................................19
Task 4.........................................................................................................................................................20
A.C4.1 Produce a record of all stages of your project procedures and project development used to
complete your project............................................................................................................................20
A.C4.2 Use an agreed format and appropriate media to present the outcomes of all of your findings
professionally to an audience. You may choose to make an effective presentation as you deem fit....21
Conclusion.................................................................................................................................................22
References..................................................................................................................................................23

LIST OF FIGURES
Figure 1: Project life cycle...........................................................................................................................3
Figure 2: How online audio or video streaming works................................................................................3
Figure 3: Storyboard for customer service on website..............................................................................12
Figure 4: Streaming within page................................................................................................................12
Figure 5: First login or register with the website.......................................................................................13
Figure 6: Click on manage subscription....................................................................................................13
Figure 7: Choose subscription type and submit.........................................................................................13
Figure 8: Pay for the subscription..............................................................................................................14
Figure 9: Play from the subscribed album when logged in.......................................................................14
Figure 10: Click on contact us on home page............................................................................................15
Figure 11: choose the options....................................................................................................................15

LIST OF TABLES
Table 1: factors that contribute to the process of project selection..............................................................5
Table 2: Project plan....................................................................................................................................9
Table 3: Periodic logbook..........................................................................................................................16
Table 4: Logbook of activities...................................................................................................................20

Introduction
Presented report will discuss the project design, implementation and evaluation process for the
Bandcamp organization. The report will provide the detailed outline of the project specialization with
the consideration of the various factors. The report will discuss project design and management process
with the use of the various techniques and the tools. The project will provide the complete overview the
approaches and techniques those are used to achieve the desired outcomes.

Task 1
1.1 Formulate and record possible outline project specifications
About Bandcamp
The organization is providing services since 2007 as platform of the artists to share and sell the music
directly to the customers. Tanukichan, Andy Thomas and Steward Smith are popular and featured artists
on the website. The organization charge the amount of 15% per transaction but it helps artists to reach
the customers directly through the website.
The role of project life-cycle
The project life cycle has several stages. Project initiation is related to the development of the concept
and understanding of the requirements behind the project. Project planning is next stage in which
resources are determined and capabilities of the organization are used to map the aims and objectives for
the outcomes. The stage prepares detailed plan for the organization integrate the audio and video
streaming and customer services on the website. Project execution stage has focus on the activities those
can be completed in the systematic manner with high quality and performance to meet the specified
goals (Turner, 2014). Project monitoring and control is also used to ensure that the project is capable to
meet the baselines of the quality and performance. Project closure is essential to handover the resources
and declare the project as complete.