Quality Management System for Project Delivery - Code of Practice

Document title: Quality Management System for Project
Delivery - Code of Practice.

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i Document Authorisation
Authorised For Issue – August 2017

ii Revision History
The following table lists the four most recent revisions to this document. Details of all revisions
prior to these are held on file by the issuing department.
Version No. Date Author Checked Scope / Remarks
1.0 Sep. 09 UEQ UEOD First Issue
2.0 Aug. 14 UEQ UEOD Format revised, Quality Road Map
added, FELT Review Comments
incorporated.
iii Related Business Processes
Code Business Process
ORP Opportunity Realisation Process
iv Related Corporate Management Framework (CMF) Documents
The related CMF Documents can be retrieved from the CMF Document Control.
Doc. ID Document Title
Policy
PL-15 Quality Management Policy
Code of Practice
CP-117 Project Engineering Code of Practice
CP-114 Maintenance & Integrity Management Code of Practice
CP-180 Recruitment Code of Practice
CP-131 Risk and Opportunity Management
CP-129 Contracting and Procurement - CoP
CP-142 Audits and Reviews Code of Practice
Specification
SP-2061 Engineering and Operations Technical Authority System
SP-1122 Specification for Project Quality Plan
SP-1171 Specification for Quality Management System for Product and Service
SP-2065 Document Management for Projects

Procedure
PR-1247 Project Management of Change Procedure
PR-1029 Competency Assessment and Assurance
PR-1568 Corporate Document Management Procedure
PR-1233 Contract & Procurement Procedure
PR-1866 Quality Audit Procedure
PR-2052 Project Quality Management system Review
PR-2053 Control of Non-Conforming Product Procedure
PR-2066 Managing Deviations from Standards and Procedures
Guideline
GU-611 PDO Guide to Engineering Standards and Procedures
GU-711 Model Project Quality Plan
v Related International Standards
ISO9000 Quality Management System – Fundamentals and Vocabulary
ISO9001 Quality Management System – Requirements
ISO9004 Managing for the sustained success of an organization —
A quality management approach
ISO10005 Quality Management Systems – Guidelines for Quality Plans
ISO10006 Quality Management Systems – Guidelines for quality management in projects
ISO10015 Quality Management – Guidelines for Training
ISO19011 Guidelines for Auditing Management Systems
ISO/TS 29001 Quality Management Systems – requirements for the design, development,
production, installation and service of products for the petroleum,
petrochemical and natural gas industries
ISO/TR 10013 Guideline for quality management system documentation

TABLE OF CONTENTS
i Document Authorisation........................................................................................................ 3
ii Revision History.................................................................................................................... 4
iii Related Business Processes................................................................................................. 4
iv Related Corporate Management Framework (CMF) Documents..........................................4
v Related International Standards............................................................................................5
1 Introduction........................................................................................................................... 8
1.1 Background..................................................................................................................... 8
1.2 Purpose........................................................................................................................... 8
1.3 Scope.............................................................................................................................. 9
1.4 Objective.......................................................................................................................... 9
1.5 Distribution/Target Audience...........................................................................................9
1.6 Review and Improvement.............................................................................................. 10
1.7 Step-out and Approval................................................................................................... 10
1.8 Terminology, Definitions and Abbreviations...................................................................10
Term / Abbreviation.................................................................................................................... 10
Definition (or meaning for the purpose of this document)...........................................................10
2 Managing Project Quality.................................................................................................... 13
2.1 Quality Policy................................................................................................................. 13
2.1.1 PDO Corporate Quality Management Policy PL-15................................................13
2.2 Management Responsibility........................................................................................... 14
2.3 Roles and Responsibilities............................................................................................. 15
2.3.1 Head of Quality UEQ.............................................................................................. 15
2.3.2 Business Opportunity Manager (BOM) / Project Manager or Engineer (PM / PE). .15
2.3.3 Project Quality Manager/Asset Lead Quality Engineer...........................................16
2.3.4 Senior Quality Assurance Engineer........................................................................16
2.3.5 Quality Assurance Engineer....................................................................................17
2.3.6 QC Inspectors......................................................................................................... 18
2.3.7 Disciplines............................................................................................................... 18
2.4 Quality Management System Structure and Documentation Hierarchy.........................18
2.5 Quality Management Deployment Model.......................................................................19
2.6 Scaling / Application of a QMS......................................................................................19
2.7 Quality Planning............................................................................................................. 21
2.8 Resource Management................................................................................................. 27
2.9 Quality Training.............................................................................................................. 28
2.10 3rd Party Inspection Agencies.......................................................................................28
2.11 Measurement, Analysis and Improvement.....................................................................29
2.12 Audits & Reviews........................................................................................................... 29

2.13 Key Performance Indicators........................................................................................... 29
2.14 Non-conformities............................................................................................................ 30
2.15 Quality Improvement...................................................................................................... 30
3 Appendices......................................................................................................................... 31
Appendix 1 Risk Form................................................................................................................ 32
Appendix 2 Quality Activities and Deliverable Guideline Road Map..........................................33
Appendix 3 Project Quality Delivery Plan..................................................................................35
Double click on the icon for opening the file...............................................................................35
Appendix 4 PQP Narrative Checklist.........................................................................................36
Appendix 5 Quality Management Key Performance Indicators.................................................37

Code of
Practice -190
Laws and
Regulations
Project Quality
SP-1122
SP-1171
Quality Risks
1 Introduction
1.1 Background
In the majority of significant major incidents (irrespective of whether they are financial,
safety or operational by nature), investigations conclude there were often inherent
weaknesses in, and a lack of commitment to, the management of quality throughout the
business processes.
For any project to function effectively there must be a clear and well thought out
framework of business controls applied - Opportunity Realisation process (ORP),
Quality Management is one of those controls and is aimed at assuring compliance with
requirements, however the existence of good management system does not in itself
guarantee a quality product; this has to be accomplished via a combination of technical
competence and, most importantly, adherence by all contributors to the system.
1.2 Purpose
The purpose of this Code of Practice is to ensure that quality is consistently applied and
implemented in PDO projects by supporting the ORP to provide a standardised
approach to Quality Management in projects and give direction to Project Management
Teams. See Fig 1.
Quality Management
Activitites
(Quality Planning)
Front-end
Development /
Engineering
Execution
Detail
Design
Procurement Construction/
Commissioning
and Hand-over
Fig 1
Interfaces with other PDO related assurance activities including Flawless Project
Delivery (FPD), Operational Readiness (OR), Asset Integrity Process Safety
Management (AIPSM) and the Discipline Controls and Assurance Framework (DCAF)
have also been taken into account.
It is acknowledged that there is a degree of overlap between these activities:
IdentifyAssessSelectDefineExecuteOperateSupport Processes: Risk Mgt, HSE, Procurement, Cost & Planning, Finance etc.
Related Assurance activities: FPD, DCAF, OR, AIPSM etc.