Program Design, Implementation and Evaluation Assignment

Design and Implementation

Table of Contents
Section 1: Student's and course details............................................................................................1
Section 2: Focus...............................................................................................................................1
Section 3: Justification.....................................................................................................................2
Section 4: Methods..........................................................................................................................4
Section 5: Timetable........................................................................................................................4
Section 6: Evidence of Accomplishment.........................................................................................4
Section 7: References.......................................................................................................................4
Section 8: List of appendices to this learning..................................................................................4
INTRODUCTION...........................................................................................................................6
Cesim Simulation Background........................................................................................................6
Transdisciplinary Analysis...............................................................................................................7

Section 1: Student's and course details
Section 2: Focus
Aim/Problem statement
Cesim simulation is said to be a process through which company can make strategies for
operating its business in an effective manner. Therefore, in order to know the effectiveness of
this Cesim Stimulation I have chosen this topic. Furthermore, deep analysation of its background
will be included focussing on the aims and objectives of the project so as to increase my learning
and knowledge.
This assignment is based on a company named InsCorp and with the help of Cesim
Stimulation all the team members will get a chance of keeping themselves in a place of project

manager through a procedure of digitalized documentation. Main purpose of this report is to
analyse an automation process in order to understand the process of handling paper insurance
claim through a simple format. Therefore, it can be said that through this procedure documents
of the customers will be scanned with the help of optical character recognition. As a result, this
will aid company in handling the process of payment. Present project will include 4 member who
will preform the task and including this they all will have various sub projects based on their
capabilities. This will ultimately resolve all the conflicts amongst team members file focussing
on maintaining the budget and quality at the same time. Therefore, the entire process of
stimulation will be accomplished within four stimulation rounds including clear strategies. Even
after all these four rounds if my work will not complete than I will add one more round naming
as fifth round.
Henceforth, considering all these factors my aim will be of completing this report in a
proper manner and this will be happen if proper coordination is maintained between team
members. Thus, in order to do this, a proper planning is required which will include all the steps
that are to be determined and undertaken for accomplishing the projects and sub-projects as well.
At the end of this project I will be able to develop a portfolio with the help of
methodologies and activities. Other than this, I will get to know about the various skills of
workers so that proper planning can be done for evaluating a valid conclusion. In addition to this,
with the help of this report, I will be able to know about what kind of preparations are required
for making a proper planning so as to accomplish the same in an effective manner.
Section 3: Justification
With the change in course of time numerous tools and technologies have raised through
which company can do or perform their task in an effective manner. Learning new and
interesting things always plays a crucial role in an individual life as it makes a person more
knowledgeable and widen the range of understanding various things. Unlike other tools, Cesim
Stimulation is one of them and with the help of this firm can attain their aims and objectives in a
speculated time frame. As a result, it will aid company in delivering best services and facilities to
its customers. Cesim Stimulation has provided and introduced me with new method of doing a
work which is totally different from methods that were used by companies previously. Therefore,
this can help me in having proper knowledge related to the things that are required within the

organisation. Moreover, this will help me in having deeper knowledge regarding operating
business in an effective manner so as to gain better results and outcomes from the same.
Employment is the crucial factor for which an individual opt for and for this there are
certain skills and knowledge that are a person must incorporate. Work can be classified into two
spheres one is office and another one is field based. Henceforth, this project will help me out in
determining and improving the areas which are important for applying for the job. This will
mentally prepare me for different situations in order to take proper decisions.
Working in an organisation always plays a crucial role in the development of a person.
An individual gets a chance of working with people who belongs to different culture and
background. Thus, Cesim Stimulation will be helpful in working apart from my own comfort
level. For example: working in collaboration for a common goal will help me in understanding
the mentality of other person. This will improve my understanding level of working in a team as
compared to the times when I use to work alone. Along with this, it will prepare me of
performing all the according to the needs and requirements of the team for performing the task
in an effective manner. While working in a team, certain members or workers are required for
accomplishing the task and there might be a possibility that all the members have different mind
sets. Thus, this will teach me how to remain patiently and work accordingly to the various
situations with calm nature. Therefore, working in a group will teach me to remain patient unless
the task in not accomplished.
A work is expected to be good when it is completed under time duration, hence, Cesim
Stimulation will aid me in managing my time in a right way considering all the factors that are
crucial for performing the work in an effective manner. Time management will not only improve
my capability of doing the work but it will also make me prepared for doing the job in a
systematic way. Therefore, this will confined me from jumping from one step to another without
completing it.
While talking in terms of job description and business manager there are certain skills
and knowledges that are required in order to become a successful manager. For this, prime role is
to set goals and objectives on the basis of which strategies can be formulated. This will aid firm
in attaining their set targets in speculated time frame by implementing effective strategies and
business plan. There are many roles that are to be performed and includes responsibilities of
organising and managing things within the organisation. This aid manager in analysing the

activities with the help of collected data and information collected. As a result, it will help
company in performing in an effective manner. Sin addition to this, having proper connection
between employees will help in maintaining a better relationship between the squad and other
fellow persons working within the company.
Whether it is a small, medium or large companies business manager plays a crucial role
and it is important that they skilled enough and have brilliant leadership qualities. In terms of
qualification he/she must have a degree of B.Sc in Business management and along with this
they must be capable in organisational skills and must have effective communication and
interpersonal skills. Real life situations always makes an individual ready for the future jobs and
activities. Therefore, with the help of Cesim simulation I can put myself into real life situations
and get to know how things and business activities can be managed. As a result this, will prepare
me for my future activities. Although simulation have lot of benefits but it has some limitation as
well. This can be very risky as free learning experience and its application in future can provide
benefits or there can be a possibility that mistakes could be made. But working in a team will be
very helpful for me because it will enhance my existing skills and knowledge whereas in terms
of companies it will help them in improving its sales and profitability in a speculated time frame.
Section 4: Methods
For Cesim simulation, I have chosen the method pathway and the reason behind this is
because of maintaining my work progress. This will help me in tracking down my performance
in a systematic manner within the project map. Other than this, with the help of this method I
will be able to look out for the performance of my team members as well like whether they are
working in a right direction or not and if not than what kind of strategies can be followed in
order to make things workout. Therefore, this method will not only help me in providing
effective direction or path to team members but also assist me in knowing the needs and
requirements of team members for performing a particular activity.
Henceforth, this is the best method of doing the activities and if I think of any other way
of such as noting down the task in a diary than this can be helpful but it is not reliable. Thus, the
project mapping is simple and easy to track activities and making effective policies for the
betterment of the company so that they can sustain in the market for a longer period of time.

Section 5: Timetable
Section 6: Evidence of Accomplishment
In the end of this report, I have included appendices which is regarding my learning
contract and includes all the details related to the project report.
Section 7: List of appendices to this learning

What is a Learning Contract/Agreement/Plan?
Learning contract is a legal document in which all the activities which is expected to be
performed related to project is mentioned. Thus, it includes certain parameters that can help team
in meeting all the criteria. Along with this, all the things that are included in the proforma should
be mentioned in the learning contract or plan. Some of the components are mentioned below:
What will you learn from this?
How are you going to learn it?
What objectives have you set?
What are the target date(s) for each activity and completion?
How are you going to know that you have learned and achieved the set objectives?
What evidence are you going to generate to prove that you have learned it?
On the basis of the above mentioned factors we will include and articulate the objectives
so as to have a better understanding regarding the task and activities. Other than this, the sources
of information from where the data will be gathered is mentioned. Furthermore, help of from the
tutor or supervisor can be taken so as to make accomplish the work in a better way. Therefore, it
can be said that different activities and transparency should be established in the learning
contract as a result, it will enable them in meeting all the leaning outcomes and module so as to
achieve the same.
Signed:
Tutor/Supervisor
Signed:
Student
Date:

INTRODUCTION
Before doing this report, I was provided with background and guidance related to Cesim
Simulation so as to understanding what all things have to be done (Kho and et. al., 2015). In
order to the same I have chosen different models like Tuckman's model and Peter Senge 5
Discipline. After this step with the help of my tutor I discussed different project phases and
analysed the effectiveness of the same. Whether it will provide me with a valid conclusion or not
or whether it will be helpful in achieving my aims and objectives. Therefore, after this work is
being done I will be able to make strategies and action plan with the help of which all the set
targets and objectives can be obtained in a speculated time frame.
Cesim Simulation Background
This is a process with the help of which different activities are simulated in order to
analyse the effective way of doing any kind of task in a better manner. It is a team based
programme and it provides an opportunity of participating in real life activities and experiences
that are needed for managing and organising activities. Therefore, by opting this process an
individual can learn to work in collaboration considering the aims and objectives. Other than
this, each member can have a proper information regarding the roles and responsibilities which
are being performed by an individual (Yu and et. al., 2016).
Main purpose of implementing this process is that Cesim Simulation is that it make the
task of payments, digitizing and internal easier. This is not the end as each member have their
sub-projects as well that is moreover added in the performance and progress of the project.
Every project has its own requirements in order to meet the set targets and objectives in a
speculated time frame. While doing a project there are certain steps that are to be decided first
and these are mainly decided by the project manager. Work should be decided according to the
priority, time taken and changes that might occur in while performing the work in an effective
manner. In order to do a project there are many factors that are to be considered and
communication is the one because without interacting with one another things cannot be done.
As a project manager they interact with other team members and explain or instruct them about
the activities which are needs to be perform for attaining goals and objectives.

Transdisciplinary Analysis
A task cannot be completed if there is no team or members who are actively work for
completing the task in a limited time frame. Transdisciplinary is a form of team that while
performing the task come together discuss about the strategies and provides new and innovative
ideas which can further aid a team in accomplishing the work in an effective manner. If
Transdisciplinary analysis is compared with multidisciplinary than it is quite different because in
this team thinks in a different manner and provides with solutions that are best according to them
(Conceição and et. al., 2014).
Benefits of working in team is that it provides with the a variety of options for
accomplishing a work. Other than this, a team can use different kinds of models such as Peter
Senge 5 discipline because it focuses on thinking of a person, personal mastery, gives a clear
vision and mental models. Team members should have a transparency between all its members
so that shared vision can be communicated and activity can be progressed for meeting all the
aims and objectives.
Therefore, just performing task in not the only thing which is being done by a team
because along with this, there are many other disciplinary stages which are crucial for
developing a vision. As a result, through this an individual can enhance the existing skills and
learn what all activities are necessary for accomplishing aims and objectives. The best model
which can be used by company for developing a team is Bruce Tuckman because it includes
certain steps like forming: in which team members are meet with one another and learn about
the behaviour of other team member. Storming: In this, team members tend to start trusting each
other and express their opinions, ideas etc., in this there might be a possibility that conflict arises
because of the roles and responsibilities assigned according to the skills and knowledge acquired.
Norming: In this stage, forgetting all the issues all the team members agree to work for a
common goal considering the benefits of company. Performing: This is the last stage in which
after making strategies and plan team members work together so that plans can be executed in an
effective manner (Harrington, 2016). Therefore, this is considered as a better model model as a
person can identify its own performance.
Conflict resolution is important for every organization and its team members as well. In a
team, issues are easily arise among workers which negatively impact on their overall
performance and efficiency level. For this, company use various models which may provide

support to reducing the chances of arising disputes between team members. In this The Thomas
and Kilmann's conflict resolution model is one of the effective model that help team and its
members to established better coordination, By thus they can easily perform their task and
activities. Mainly this theory define appropriate solution and option that assist all the members to
handle issues. As this theory includes two dimensions which start in the vertical axis that is
based on attempt to get what we want. This will assist the team members that how to handle with
issues and conflicts. On the other side, second dimension that is relate with horizontal axis in
which all the responses are based on helping other that is relate that what they want. It called
cooperative option which includes 5 response like competing, avoiding, accommodating,
compromising and collaborating (Girbea and et. al., 2014). All these are more effective to
established positive relation within the team and at the same time also make better coordination.
By this team and its members can easily attain set goals and objectives in stipulate time frame.
Project Phases
In order to start different project phases, I and my team mates have gone through
personality test named as DISC, that is a self assessment tool especially helps in identifying
which kind of personality an individual owns. This division of personality kind includes level of
dominance, steadiness and influence an individual holds. It is further continued with the activity
that means tutor initially analysed outcome of test and have asked all the students to come
forward belongs to the group of dominance kind of personality. With the help of this, teacher
also formulate some group who are further going to work in this project. In this, further students
belongs to similar personality have been asked to inter change their contact details with each
other so that they could easily cooperate with each other in future when they will get a specific
role to perform (Merriam and Tisdell, 2015). Further, my teacher have asked me and my fellow
team mates to firstly analyse and understand our role first and then perform our role on the for
same in future. In the first round of this project, teacher have suggested us to conduct a meeting
and discuss our topic along with role with teammates and after two days second meeting will
going to be conducted again in order to help those students to understand overall scenario which
might have been missed by them in previous meeting. This meeting is a simple recall of first
meeting the teammates.
In addition to this, second meeting will help us to understand how we will going to
practice it in future, how our overall group will perform. This interaction in meeting have also

involved various controversies, discussion and disagreements. As a result, it will help us in
gaining deep understanding of the project. At the time of 2 and 3 phase of this project, it has
been decided by teacher to not conduct a meeting. I have observed that it has costed negatively to
us because we have not discussed our job roles properly. But, we have also tried to maintained
proper communication with each other with the help of Whatsapp and sources of
communication. This continuous based communication have helped me in completing each and
every task with appropriate in the given time frame. And at last, final round have been conducted
by teacher to check overall performance of students and their learning experiences.
Skills developed
By working under a team where all members are highly skilled and knowledgeable, I
have got chance to enhance my abilities. It aid me to analyse in which areas I have still needed to
develop my skills and level of knowledge. Along with this, it gives me opportunity to understand
needs of others while working in a group. By taking opinion and thoughts of each member helps
in conducting project in more effective manner. In addition to this, it also leads to reduce chance
of conflicts among group, which help in developing a better team also. As per Belbin theory, it
has analysed that most successful team can only be made if it has diverse behaviour. Therefore,
by defining role of each member, I have evaluated weaknesses and strengths of each participants.
This would help in assignining roles and responsibilities to each members as per their
capabilities. Thus, it would develop my skills related to analyse my own abilities also and what I
have to thrive at.
Similarly, the another skills which I have developed after working on present project is
negotiation skills. As under my team, all members are highly skilled and experienced people,
therefore, many problems have arise. It includes indecisiveness within team-members which is
occurred due to different-different perceptions (Antoniou, 2016). At this stage, I have felt my
weakness related to negotiation within group, because my team members were not listening on
my comments. Therefore, it generates fears in my mind at that time as in any general meeting,
may be team-members will against me. I have also felt frustrated that any of my suggestions
have not considered so, it has boost my morale down to manage the team and complete project
on time. Henceforth, I have controlled my emotions and developed negotiation skills to influence
others towards goals and objectives.

Apart from these, I have also worked on my problem-solving skills to get positive
behaviour of all for project accomplishment. This has helped me to find some common ways for
solving each problem and concern benefits of all.
Action taken and not taken
While implementing this project there were actions taken by my team which helped me
during the project. Whereas there were some which I regret not taking as it affected my project in
future. At initial stage when I and my team members were not able to understand the project
properly, we conducted a meeting to gain description about the project. But we faced a negative
impact to this, that members of our groups were not punctual and they gave more importance to
their personal life (Dong, Wong and Simon, 2014). When my DISC results was declared
positive, I felt that my efforts are being appreciated as I was in contact with my members and
was ready to help them whenever they call for.
But the most difficulties I have faced during exectution of project activities is lack of
planning. Due to inadequate planning, our project have not finished up as per desired manner. I
have also felt sometime to work as an individual on this project because of incorporated
behaviour of team-members. Therefore, if I have organised meetings with group and properly
planned the long term goal, then it may help in gaining high cooperation of members for
accomplishment of project.
CONCLUSION
During this entire produce, Kolb's reflective cycle theory can be implemented so that I
can review this experience and utilise it in my future. Moreover, this experience can also be
implemented in professional environment. Since ineffective communication and leadership of us
during the project will lead to a team which is being astray. In case of ineffective planning and
not meeting the deadline of the project will be beneficial for me. As this will be a lesson for me
to complete the project with a allotted time period when next time I am put under this situation
along with my team. Being a business manager I will make efforts to direct and guide my team,
when I feel that there is a lack of leadership. Planning without proper management should not be
done within a professional environment because it can impact cost tremendously. Therefore, I
can learn this lesson from my report and make efforts to improve them.

REFERENCES
Books and Journals
Merriam, S. B. and Tisdell, E. J., 2015. Qualitative research: A guide to design and
implementation. John Wiley & Sons.
Dong, X., Wong, E. and Simon, M. A., 2014. Study design and implementation of the PINE
study. Journal of aging and health. 26(7). pp.1085-1099.
Antoniou, A., 2016. Digital signal processing. McGraw-Hill.
Girbea, A. and et. al., 2014. Design and implementation of a service-oriented architecture for the
optimization of industrial applications. IEEE Transactions on Industrial Informatics.
10(1). pp.185-196.
Harrington, J. L., 2016. Relational database design and implementation. Morgan Kaufmann.
Conceição, A. G. S. and et. al., 2014. Design and implementation of model-predictive control
with friction compensation on an omnidirectional mobile robot. IEEE/ASME
Transactions On Mechatronics. 19(2). pp.467-476.
Yu, J. and et. al., 2016. Design and implementation of experimental consumable management
device for the automatic nucleic acid detection system. Journal of Nanoscience and
Nanotechnology. 16(7). pp.7069-7076.
Kho, A. N. and et. al., 2015. Design and implementation of a privacy preserving electronic health
record linkage tool in Chicago. Journal of the American Medical Informatics
Association. 22(5). pp.1072-1080.