This report discusses the role of information technology in Halifax, including the various types of information systems used, ethics and social issues, and the importance of internet and intranet in the business.
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Table of Contents INTRODUCTION...........................................................................................................................1 Purpose........................................................................................................................................1 Background.................................................................................................................................1 LITERATURE REVIEW................................................................................................................1 Information technology and its role in retail business................................................................1 Different types of networking technology..................................................................................1 Ethics and social issues of using technology..............................................................................2 Importance of intranet and internet in business..........................................................................2 ANALYSIS AND DISCUSSION...................................................................................................2 Role of information technology in Halifax.................................................................................2 Various types of information system used in Halifax.................................................................2 Ethics and social issues in Halifax..............................................................................................4 Importance of internet and intranet in Halifax............................................................................5 List and explain the different stages of system development life cycle......................................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Information technology is a term which is used in business organisations at wide range and also related with the study of computer(Lloyd, 2017). For this, many sectors are related with IT like banks, hospitality, e-commerce etc. It consider three categories with it while processing its techniques, various methods of taking decision and use of statistical information. Purpose The aim of this study is to consider the application of information technology in modern business. As it put emphasis on the identification of features of IT and its concerning success and failure. It also helps in analysing the social and ethical issues which occurs while running business functions. Moreover, this report is also going to explain different stages of system development cycle. Background This report is in terms of Halifax which is a British banking brand as it operates in trading division of Bank of Scotland. It is named after the town of Halifax, West Yorkshire and in 1913 it had developed as the UK's largest building society and also continued to grow and maintain their position in UK. LITERATURE REVIEW According to Slyter K. 2019, Information technology is an application which is useful in solving business problems at larger level. In an organisation, IT department tackle many functions and also plays an important role in running and keeping things in smooth manner. Information technology and its role in retail business To manage IT, it is quite important to manage complex structure of company. In Halifax, it is more important to manage IT department as it keep things under control and manage the data and information in order to increase the competencies of company(Baller, Dutta and Lanvin, 2016). It is also useful in enhancing the speed, flexibility, determining the data of customers and so on. Different types of networking technology Networking is a procedure which is useful in copulative the devices and also useful in exchanging data. It is termed as the mode of developing connection among devices and 1
computers. It is classified into various categories like LAN, MAN and WAN that is useful in interlinking the devices from distance. Ethics and social issues of using technology Ethical issues occurs in technology in different areas like business, finance and so on. Moreover, in many companies their managers and employers do their most of work with the help of technology as due to this, work becomes easy(Xiang, Magnini and Fesenmaier, 2015). It is also useful for HR department as it is helpful in recruiting and giving training to employees. Importance of intranet and internet in business Intranet is significant as it useful in enhancing the productivity of employees, save cost and time and improves communication(Tarafdar, and et. al., 2015). Meanwhile, internet is essential in order to conduct research in more effective manner and make communication process quite easy and useful in getting things updated. ANALYSIS AND DISCUSSION Role of information technology in Halifax Information technology is helpful in storing, retrieving and manipulating data that is useful in developing information. It is useful in providing suitable information to right person at right time. It helps in giving the right solution to issues that are related with IT and for this, employees of Halifax should learn that how to use provided data in an effective manner. Various types of information system used in HalifaxManagement information system:It is useful in supporting the operations system of company as useful in collecting various types of information and develop report of it to take better decisions. Its purpose is to use appropriate information which is useful in enhancingprofitabilityandsustainabilityofbusiness(LarsonandMalone,2015). Moreover, it is quite beneficial to gain competitive edge for business, improves efficiency of business, helps in taking correct decisions and eliminates risk factor. In Halifax, MIS is useful in supporting the decisions in strategic manner as it helps in shaping them to get desired result. Thus, MIS is useful in gathering and storing information and also make it approachable for the managers of Halifax who want to determine the data by thoroughly going through report. 2
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Decision support system:It is considered as the computerised system that is helpful for managerstotaketheirdecisionsandalsogeneratevariousinformationwhichis concerned with the procedure of business like automation system, transaction and so on. It is useful in compiling information from the past records, documents and personal information to determine and solve problems in order to take better decisions(Sheikh, Sood and Bates, 2015). In relation with Halifax, it is quite relevant in taking managerial decisions, developing plans for an organisation and useful in executing changes in rapid manner. Its purpose is to make structure for the unspecified problems to face high level managersand also put emphasison the characteristicsthat makes work easy for employees. It focuses on the flexibility and adaptability of dynamic business environment and focuses on the decision making approach for their manpower. Types of network technologies used in Halifax Networks are designed to perform different tasks and also transmit it with the help of different specifications and execution of it at different levels. This carry number of computer system like servers and other devices. As these networks are depends on the grounds of size, security and demographic area. For this, there are various types of networking technologies that are discussed as under:Local Area Network (LAN):This network is relies on the single site as it is useful in offices, logistics and operations. It is useful when the information is shared among the organisation as it is quite worthy for company and not for the external world. According to LAN, it consider various types of software like employee details, handbook and official documents and in hardware it include modems, printers and so on. LAN is linked with the central device that is termed as Hub or Switch with the help of cable as this system appropriately uses the access point in order to receive data.Metropolitan Area Network (MAN):It is considered as the new in terms of technology as it is the one which works for various types of networks as its networking is larger than the local area and also covers whole of area of a city(Nordhaus, 2015). Its range is of 100 km as it is a single network which connect different devices with it like TV cable. To use this networking technology, many cable are required to link devices from various places and also quite difficult to protect the system to secure themselves from hackers. 3
Wide Area Network (WAN):It is a telecommunication network which is the combination of networks. As it connect devices that are across the country but it has a drawback also as it is considered as the slowest method of communicating information. WAN is helpful in covering large geographical area to connect long distance companies to communicate data more rapidly as it consider sounds, pictures etc. Here, security is considered as the primary objective in which many people has competencies to use the information. In relation with Halifax, LAN is best suited for them as it include less security and financial issues and offer company to use more secured network connection to prevent data of their customers. Moreover, LAN is useful in many ways in order to share information, resources, software applications and so on. Ethics and social issues in Halifax Because of excellent services of IT, it becomes easy for the business to achieve success such as online business Amazon, eBay and other social media sites like facebook, twitter, instagram etc. As the personal information which is shared on internet, as criminals get misuse them and can get access of banking information which leads to the loss of financial information.Ethical issues:Imitation and piracy becomes the biggest problem with digital products as there are many sites that can copy the original information of company and also make it available for competitors that can become biggest threat for company as it create issues for company(Akman and Mishra, 2015). Moreover, personal data and information can also get stole as it can become threat for company and can damage the ethical rules and regulations. As in relation to Halifax, they should adopt suitable and effective security system which is useful in protecting themselves from hackers who can stole their information as because of this, their ethics can maintained. Social issues:This element can develop problems and issues for company as it is concerned with the accessibility of company and influences the image of company. It hugely impacts the online market and also consider the negative reviews of customers. Moreover, there are many techno friendly individuals who can get access of system and in relation with Halifax, it can be done because of their employees and considered as the systematic function which is gone through by internal people. For this, company can use strong security system which offer them better protection in relation with protecting their data and information. 4
Importance of internet and intranet in HalifaxIntranet:It is useful for companies to as it helps in developing relation with many people. It is considered as the best way by which workforce can easily share their personal details as it is interlinked at the same time and also express their feelings, likes and dislikes(Melián-González and Bulchand-Gidumal, 2016). In relation with Halifax, their employees share data with the aim of sharing employees and it is quite important as it helps in saving time and also enhances the productivity of company. Internet:It is quite effective in order to organise online marketing and advertising their products which is useful as many companies use it in proper manner and achieve success for it. It is useful because it promote the products by which organisations offer effective information to their customers as it is beneficial for them to retain their customer base (Baller, Dutta and Lanvin, 2016). In relation with Halifax, it is helpful in advertising their services on social media as because of it company can achieve growth in competitive market. List and explain the different stages of system development life cycle This cycle carry five stages that combines the system and meet the expectations of customers. It is a component that is useful in interacting with people as it is a procedure which covers planning, testing and deploying the information system. As this cycle cover various stages that are discussed as under:Planning:It is considered as the important stage as it is useful in creating values for company as it covers defining issues, objectives, goals and cost of strategies that is required to survive in market. It also conduct study regarding the competencies of various solutions to meet the needs of customers, consultants, suppliers and employees.Analysing:This stage include the consideration of information which describe the gatheringandcollectionofdifferentfactsandfiguresandalsorecommendthe improvements for plan(Galluch, Grover and Thatcher, 2015). As it include the analysis of plans, strategies and objectives and also determine the deviations in it to take corrective actions.Designing:It depicts the better understanding of the requirements and factors that defines the different kinds of data. It can be done on written basis and also useful in determining 5
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that how it works in detailed manner. As it consider layout of plan, process and other related documents.Implementing:It comes after the complete understanding for the system and also provide suitable requirement and specifications. As it defines that system is ready to install for the help of customers and ready to launch according to their requirement(Lloyd, 2017). For this, structure and system should get familiar with it and also determine the complexities of system. Maintaining:It is the final stage that determine the different barriers of system to meet the needs. As this step include offering the current update for the particular factors and also ensure that it meet the appropriate standards that helps in facing the current security threats. CONCLUSION Thus, it is concluded that IT is a procedure that is useful for companies in order to operate and succeed themselves within the business environment. Its applications are useful in order to store, manipulate and retrieve data in order to improve the productivity and also save its efforts, time and cost. By considering the above discussion, IT plays an important role for the success and failure of company and also consider various issues to pertain the business information. In addition to this, various types of networking technologies are discussed which is useful in developing an effective system. 6
REFERENCES Books and Journals Akman, I. and Mishra, A., 2015. Sector diversity in green information technology practices: technology acceptance model perspective.Computers in human behavior.49.pp.477- 486. Baller, S., Dutta, S. and Lanvin, B., 2016.Global information technology report 2016. Geneva: Ouranos. Galluch, P.S., Grover, V. and Thatcher, J.B., 2015. Interrupting the workplace: Examining stressorsinaninformationtechnologycontext.JournaloftheAssociationfor Information Systems.16(1). p.2. Larson, T.M. and Malone, C.G., Hewlett Packard Development Co LP, 2015.Information technology (IT) equipment positioning system. U.S. Patent 9,182,480. Lloyd, I.J., 2017.Information technology law. Oxford University Press. Melián-González, S. and Bulchand-Gidumal, J., 2016. A model that connects information technology and hotel performance.Tourism Management.53.pp.30-37. Nordhaus, W.D., 2015.Are we approaching an economic singularity? Information technology and the future of economic growth(No. w21547). National Bureau of Economic Research. Sheikh, A., Sood, H.S. and Bates, D.W., 2015. Leveraging health information technology to achievethe“tripleaim”ofhealthcarereform.JournaloftheAmericanMedical Informatics Association.22(4). pp.849-856. Tarafdar, M., and et. al., 2015. The dark side of information technology.MIT Sloan Management Review.56(2). p.61. Xiang, Z., Magnini, V.P. and Fesenmaier, D.R., 2015. Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet.Journal of Retailing and Consumer Services.22.pp.244-249. 7