Leadership in Project Management

This document discusses the role of leadership in project management and its impact on project success. It explores different leadership styles and their effectiveness in managing projects. The importance of communication, interpersonal skills, and problem-solving abilities in project leadership is also highlighted.

Running head: PROJECT MANAGEMENT
Project management
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Portfolio 1........................................................................................................................................2
Portfolio 2........................................................................................................................................5
Portfolio 3........................................................................................................................................8
Portfolio 4......................................................................................................................................11
Portfolio 5......................................................................................................................................14
Bibliography..................................................................................................................................18

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Portfolio 1
In his four year of career, (fill your name) uses partnered with various legendary design
firms including SimpleBits, Hoefler & Frere-Jones. He has also engaged within the client work
for a number of companies starting from the start-up companies to different multinational
organizations. Additionally, he has spoken in a number of conferences that are hosted in London,
Amsterdam, Oslo and Vancouver.
Currently, he is making up the entirety within the New York branch at MetaLab. He has
completed a number of projects and also has played the role of project manager effectively in
order to complete the work of the project. As a project manager, he efficiency showcased his
leadership skills and have properly guided the project team in order to complete the work
associated with the project.
According to Burke and Barron (2014), leadership behaviours are considered as the
behaviours that are displayed in response for interpreting the theories of leadership within a
specific situation. (fill name) have analyzed that both the leadership as well as their skills of
leadership generally play a significant role within the growth of the organization. By properly
analyzing this factor, he mainly grows ability of maintaining good interpersonal relations with
the subordinates so that the team members can work effectively within the project for
accomplishing the project goals.
He generally has a positive attitude that that further plays an important role in providing
confidence within the project team with which the team can be able to deal with any type of
difficult situation (Coleman & Bourne, 2018). He also uses a much more focussed approach is
also helpful in implementing proper vision for the project that further helps in reflecting that a

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great leader must remain focussed for ensuring that the project team must work effectively for
accomplishing the goals of the project.
(fill name) generally have a number of characteristics that every leader must possess. It
is found that his ability of exhibiting the leadership behaviours generally depends on the
situation. He is capable of demonstrating his effective leadership within a small team
environment where one can be comfortable with the help of associated technical skills which are
generally required for the delivery of the product. In addition to this, in order to become much
more effective as well as mutual supportive, the vision of the corporate must be assimilated
effectively for assimilating within the culture of the organization.
His teammates always provide him compliment that his actions generally inspire them to
work hard for accomplishing the goals. As he has the capability of inspiring my team mates then
I can easily overcome the present as well as future challenges quite effectively. Moreover, as per
the team members, the commitment as well as passion that is present generally helps me in
gaining respect from the subordinates (Heifetz & Linsky, 2017). Additionally, he also has proper
communication skills that are helpful in motivating people who make them much more
unthinkable. Moreover, proper utilization of communication strategies will general helpful in
achieving better results within the project.
Presently, he is engaged within the project of ERP implementation as a project leader.
While undertaking the project of ERP system implementation, he as a leader was a good
communicator and as a result, he is capable of communicating about every details of the project
with the help of project team members (Komives & Wagner, 2016). This helps the project team
members to have proper knowledge as well as understanding about every aspects of the project

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that leads to successful execution of the project without facing any type of challenges as well as
issues.
He constantly manages the project as a leader within the entire project. While
undertaking the project he has received both respect as well as credibility for handling the project
that is considered to be beneficial for the success of the organization. By focussing on his
fairness as well as credibility towards work, the project team got inspired and acted in the same
way. Moreover, it is analyzed that his inspirational characteristics generally turned the attention
of the project team and they also followed the same path for achieving the project gaols as well
as objectives.
There are a number of leadership qualities that he showcased while handling the ERP
implementation project. He has played a major role in creating a good project environment for a
good leader that generally helps in maintaining contracts with the help of the employees where
proper steps are taken for resolving the issues as well as challenges can be taken (Burke and
Barron 2014) The point of view of the employees are properly understood by providing proper
clarification so that they do not face any type of problems in dealing with the project effectively.
Moreover, he generally guided the project team successfully in executing their work and
provides proper instruction to the subordinates in order to properly perform the entire work
effectively so that the effort does not get wasted and the project gets completed quite properly
(Hoboken et al., 2017). His honesty while handling the project are important for building trust
among the team members. Moreover, it is analyzed that he also utilizes action cantered
leadership for completing the project as it is one of the balanced approach that is helpful in
completing the project tasks effectively.

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Democratic leaders generally include the decision of the project team members in order
to encourage creativity for making the final decisions within the entire project. The main benefit
that is achieved from this style of leadership is that the team members generally gets proper job
satisfaction and as a result the opinions of the project team are valued as they generally tend to
work. These are considered to be quite important for making proper as well as critical decisions
within the project for achieving success by properly accomplishing the project goals as well as
objectives. Thus, it is analyzed (please fill name) helps in proper as well as effective
management of the project without facing any type of challenges or issues.
Portfolio 2
It is found that as the project management is one of the activity that is mainly undertaken
with others however the project themselves involve with the activities that are mainly needed.
This generally happens within the project in which the project team members have more
responsibility than authority and it is considered as one of the major limitation related with
authority that further helps in characterizing the role of the project manager in order to
effectively propelling the most significant characteristics of the project manager for properly
demonstrating leadership (Hornstein, 2015).
According to Hoboken (2017), both project as well as project management generally
operate within an environment that is broader than the entire project itself. The PM team must
properly understand the entire context that further helps in managing the various day to day
activities that are considered to be important for the project success. It is found that the project
manager with less authority as well as more responsibility will generally face a lot of challenges
in handling the work of the project effectively. This is because they do not get the chance of

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properly leading the project. If proper authority is not provided to the project manager, then they
can face a lot of issues as well as problem in handling the project quite effectively.
It is stated by Hoboken (2017) that the projects are generally considered as one of the
important part of the organization which is generally influenced by the setup of the organization.
The authority as well as responsibility of the project managers are dependent on the
organizational structure. It is quite necessary for the project manager to have proper authority
with responsibility (Badewi, 2016). In the absence of proper authority, the project manager can
become much more influential with the help of their work so that the fairness towards work
generally attract the project team for accomplishing the project goals as well as objectives.
It is stated by Shamir & Eilam-Shamir (2018), that there is nothing wrong to represent
oneself as a project manager although the authority within the project is low. The most important
thing is to properly recognize the authority level so that the entire projects can be managed
successfully in order to achieve a proper conclusion. By taking the example of scope
management, it is found that the project managers need to properly recognize when the change
within the scope of the project will generally occur. If the project manager does not have proper
authority, then they generally need to go the sponsor in order to resolve all the scope change
related problems within the project.
However, if the project manager has more authority then they can be able approve the
changes within the scope of the project quite effectively. It is found that in both the scenarios, the
project manager takes the entire responsibility of managing the scope of the project quite
effectively (Komives &Wagner, 2016). This generally holds true in context to risk management,
communication as well as quality management. Sometimes the authority is not provided to the
project managers who are less experienced as the trust of effectively managing the project on

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them. However, with the increasing experience, the project manager generally plays an important
role in properly managing the project by using their authority.
According to Heifetz and Linsky (2017), the most successful project managers generally
helps in propelling the leadership skills within the project for handling the entire project quite
effectively. According to Burke and Barron (2014), project management leadership is one of the
special techniques of PM that helps in enabling the project managers for properly leading as well
as managing the team of the project. It is further considered as one of the procedure with the help
of which the project manager can be able to properly guide, influence as well as direct both the
behaviour as well as work of the project team for accomplishing the objectives of the project.
It is stated by Coleman and Bourne (2018) that excellent communication as well as
presence of proper interpersonal skills within the entire project team is generally needed as
communication generally plays an important role in discussing about the issues and problems
that are related with the project. The project manager must have a proper leadership quality with
positive attitude in order engage the project team with enthusiasm within the project work.
Moreover, it is reflected that being effectively committed within the project by displaying
confidence generally helps in creating a positive impact on the project team in order to form
happy as well as productive work environment within the entire project (Cullen & Leavy, 2017).
On the other hand, in the lack of authority also, integrity is considered to be important for the
project manager as with the help of integrity then can be able to gain the trust of the project team
by demonstrating that the project team are generally committed for adhering the values as well as
different types of ethical practices so that the project team can be capable of recognizing as one
of the honest team leader.

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In addition to this, it is found that when a project the leaders are unable to demonstrate
that they are quite competent as well as capable as they generally gain respect as well as trust
within the project team as well as colleagues. In order to effectively lead the project, the project
managers need to become a problem solver with the help of proper problem solving skills (Burke
& Barron, 2014). The most important skill is to properly grasp the issues behind the problem as
there is always one of the fundamental element that helps in solving the problems as well as
issues.
Moreover, proper leadership theories are generally needed in order to inform about the
understanding of leadership and for improving the leadership skills as well as behaviours of the
project team members (Burke & Barron, 2014). The approaches that are generally represented
are helpful in providing proper suggestions about the approximations that generally happens
within the entire situations of the leadership. In addition to this, use of proper theories of
leadership are considered as helpful in properly determining as well as categorizing the various
types of leadership styles which are generally adopted by the leaders within different situations.
Portfolio 3
Leadership is one of the arts of motivating the group of people for acting towards
achieving a common goal. It is found that the ability of leadership generally helps in influencing
as well as guiding the followers. It is found that leadership generally makes sound decisions for
articulating proper or clear vision in order to establish the goals for providing the followers with
the knowledge as well as tools that are necessary for achieving the goals (Storey, 2016).
Action cantered style of leadership is considered to the best for the leaders. According to
Harms et al. (2017), in action cantered leadership, the project manager generally focuses on three

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things that is the task, team as well as the individual and generally acts as per the demands of
each. It is very much important for the project leaders to attend ll the three task including task,
team as well as individual but it is also necessary to focus on each of these for successfully
dealing with the various needs of the project (Burke & Barron, 2014).
It is stated by Terrell et al. (2018) that Action cantered style of leadership style generally
invites the input from the employees and it is considered to fit with the various roles of the team.
It is found that with the help of the participative leadership, the staffs of the organization can be
able to accept various types’ policies as well as decisions that are generally reached by the
general consensus (Malyshev et al. 2017). It is analyzed that this helps in cutting down the
different types of resistances that the new company experiences for the implementation of
different types of ideas. The staffs are generally provided with the personal stake within the
success of the new company related policies that is being involves within the procedure by
successfully creating as well as approving the policies that further helps the entire company for
properly adjusting to different types of policy changes.
On the other hand, it is opined by Terrell et al. (2018) that Action cantered style of
leadership helps in improving the morale of the staffs. It is found that the morale of the staffs
generally remains quite high as there is proper appreciation for making appropriate decision. It is
found that the employees will generally take proper action in improving the various working
conditions that they generally help in affecting the various types of policies that are generally
govern by the entire workplace (Joslin & Muller, 2015). Moreover, it is found that the Action
cantered style of leadership assists in encouraging creative solutions, increases employee
retention as well as assists in decreasing the competition by enhancing collaboration within the
project team.

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It is found that one of the great ways to develop the skills of leadership in order to
bolster the parts that is not present within a leader by adopting proper strategies. According to
Blanchard (2018), development of proper situational awareness about the points that are not
present is generally needed in order to analyze the points that are lagging within an individual as
a leader. Development of proper situational awareness is considered as one of the important as
well as valuable skills to handle the complex projects within the deadlines (Burke & Barron,
2014).
As a leader, it is sometimes quite difficult to focus on the gaps that are present which
would be helpful in improving the leadership skills and for that it is quite necessary to keep
learning about the various new things that helps in keeping the mind sharp and as well as helpful
in resolving the challenges that are generally present within a leader (Shamir, Arthur & House,
2018). Moreover, it is found that setting concrete goals as well as properly executing them is
necessary for achieving success in spite of the different points that are generally laughing within
a leader. Proper time investment in clarification of the goals as well as proper ways to solidifying
them that further helps in bolstering the characteristics that are not present within a leader
(Hoboken et al., 2017).
According to Clinton, R. (2018), delegation is considered as one of the key skills every
leader must possess for becoming fully effective. It is found that there are a number of steps that
can be utilized for delegating the work that a leader loves to do. It is found that the employees
are unable to deliver proper quality based results if the tasks that are delegated to them are not
fully thought out.
Therefore, proper time is needed and appropriate discipline is mainly developed in order
to map out what is generally needed in order to manage to delegate what the leaders generally

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loves to do. In addition to this, it is found that proper establishment for priority system is quite
important for delegating the works that the leaders generally want to do (Kerzner, 2018). In
addition to this, it is found that utilization of proper feedback loops is generally helpful in
improving the delegation quite effectively for moving forward as the feedback is considered as
one of the significant procedure the entire delegation procedure.
It is found that the part that is favoured generally gets proper attention that they generally
require for the good project leadership. It is found that instead of focusing on the various types of
problem, it is found that an effective leader is the individual that is mainly team oriented and
therefore they generally share for the credit for the job that is performed in the favour of the
different parts (Kerzner, 2017).
Moreover, it is analyzed that one of the most important traits that generally an effective
leader have is the ability of properly developing the team members with the help of training,
coaching as well as teaching quite effectively. Moreover, excellent skills of communication areas
lose considered becoming important for leading (Kerzner, 2018). It is found that an effective
leader not only generally expresses the strategies as well as ideas but it also generally listens to
the feedback for building relationships with the various team members.
Portfolio 4
It is found that there are so many incidents in which I have been involved that generally
poses different types of ethical dilemmas. Firstly I have been engaged within a project that faces
lot off challenges due to improper management however in order to execute the project as soon
as possible that proper result will be achieved, I lied to the employees that the project will bring
positive outcome to the organization so every team members must work effectively more than

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their shift hours for achieving success though I am not sure about the success of the project.
Lying to the employees generally creates ethical issues as I have loose trust. On the other hand,
while I was engaged with the implementation of an information system project, I did not focus
much on the testing of the system and as a result a number of technical issues occur that
generally comprises with the data and information of the clients. This is one of the incidents that
pose major ethical dilemma (Burke & Barron, 2014).
Thirdly, while I was engaged with one of the project as a leader, I pressurize the workers
to work after their shift hours as the project is lengthy with tight deadline and if the project is not
get completed within the deadline then the company will not accept it which further can cause
major risk to the company (Hoboken et al., 2017). It is found that pressurizing the employees to
work after their shift ours is considered as one of the ethical dilemmas as no one can pressurize
an employee to work extra rather they should be motivated as well as encouraged towards the
benefits of the organization so that the can work extra for achieving the benefits of the
organization.
It is found that in order to handle three situations that I have experienced, I have utilized
my leadership roles as well as responsibilities. The first scenario where I have lied to the
employees about the success of the project get managed by providing them rewards for their
extra work in the project though the organization does to able to make profit (Shenhar, 2015).
This is generally done in order to motivate as well as for encouraging the project team to work
hard within the project in order to achieve success. My character of encouraging others as a
leader also plays an important role in handling the entire situation quite effectively.
On the other hand, when the data as well as information of the clients get compromised
when I was handling the project of ERP system, I took proper step of undertaking testing after

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each phase of the project in order to make sure that the project phase have completed
successfully and it will not create any type of issues as well as challenges within the project. My
behaviour of handling situations as well as quick decision making has played a major role in
managing the situation quite effectively (Storey, 2016). In addition to this, as the team generally
progress, I played an important role in moulding the tam into a unified entity with the help of the
common goal.
Thirdly, when I was handling a project, I pressurize the workers to work extra after their
shift hours that further create a number of ethical issues as well as challenges. In order to handle
the situation properly is necessary when I have realized that the situation can be worse if all the
project team members are pressurized to work extra after the work. Moreover, in order to handle
the entire situation effectively, I have hired some workers for the project t so that the present
staffs of the organization do not need to work extra for completing the work. In addition to this,
it is analyzed that hiring staffs from outside the organization not only resolves the issues as well
as challenges but also helps in managing the work (Shamir & Eilam-Shamir, 2018). It is found
that this ethical issue is generally managed within the leadership skills that the project managers
have in successfully managing the project.
After handling all the different types of ethical dilemma while involving within the
different projects, it is found that the situations that creates ethical issues must be managed quite
effectively. Moreover, the occurrences related with ethical dilemma should be effectively
handled with the help of proper strategies. It is found that the knowledge as well as skills that I
will gain after undertaking all the three projects as well as by facing different types of ethical
dilemmas. In addition to this, it is identified that the knowledge that I have gained will generally
guide me in the coming future for handling similar types of projects. Moreover, it is identified

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that the project leader will utilize the team building skills so that the project team members
remain unified so that the challenges associated with the ethics can be resolved effectively by
taking proper important step.
Moreover, facing all the three types of situations must be considered as one of the
experience that generally guides me for undertaking all the different types of situations.
Moreover, my skills of decision making have also increased which let me to take proper decision
for the project that will generally take the entire project towards success (Shenhar, 2015). The
projects that will be undertaken by me will be executed successfully without facing any type of
issues as well as challenges and it will be able to manage the work properly among the team
members so that none of the project team members will get pressurized due to the work that is
generally undertaken (Burke & Barron, 2014). Additionally, dealing with different types of
situation will generally bring confidence in me and my positive attitude towards the project will
bring success within the project quite successfully.
Portfolio 5
It is found that reflective practice that is used within the entire project team is generally
considered to be quite important. It is found that by using the method of reflection, the project
team can be able to properly construct new as well as proper understanding for properly
articulating the knowledge in very much meaningful way (Hoboken et al, 2017). It is found that
breaking the reflection within different small step is considered to be important for properly
structuring the reflections quite effectively (Malyshev et al., 2017). It is quite important to
determine as well as negotiate the project by successfully developing the project plan by
effectively leading as well as managing the entire plan. Moreover, evaluation of the project is
also necessary for roper structuring the approaches of reflection quite effectively.

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It is found that proper focus on the performance measurement system is considered to be
important for reflecting practice on the future projects that is generally undertaken. It is found
that the development of the CRM system is considered as the project that will be undertaken
(Girchenko, Ovsiannikova & Girchenko, 2017). It is found that reflective practice which
generally focuses on the ability of reflecting the actions that are generally present in order to
properly engaging within a procedure of continuous learning for the CRM system
implementation project.
It is found that with the help of the performance measurement technique, proper
reflective technique is generally utilized in order to focus on the project that will be undertaken
in the coming future. In context to the reflective practice, it is found that the development of the
CRM system should be done effectively by keeping control on the project for achieving the
success of the project (Arroyo et al., 2017). Moreover, the reflective procedure suggests that the
CRM procedure generally includes the various types of strategies as well as activities that is
mainly utilized by the companies in order to successfully interact with the potential customers of
the organisation (Burke & Barron, 2014). It is found that for completing the development
procedure properly, the project managers utilizes their analytical as well as technical skills and
along with the project team assists in effectively managing the project.
On the other hand, it is analyzed that the changes that is generally required with the
procedure is also reflected with the help of reflective procedures. The changes that are required
within the project due to the issues or due to incorporation of more features within the system, it
is very much important analyzes the changes that are needed and then it is generally sent for
approval from the higher authorizes of the organization (Goldfarb & Narayan, 2015). If the
changes that are generally needed within the project of CRM system must be approved by the

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higher authorities of the organization, so that the needed changes will be done effectively. It is
found that the changes are not approved then the project managers are unable to take any type of
action for making the changes. Thus, the reflective procedure helps in reflecting that change
management procedure is generally dependent on the approval.
In addition to this, it is found that the act of reflection generally helps in increasing
confidence and become much more proactive as well as qualified professionals. It is found that
the improvements with the CRM system are needed to be developed by properly focussing on
the reflective procedure (Burke & Barron, 2014). It is found that improvement within the CRM
system is generally done in order to specify the target audiences and for synchronizing details of
the customers so that the organization can be able to keep track on the activities of the customers.
It is stated by Taylor et al. (2015) that after properly recording the valuable information
about each of the customers or about the customer that is unique, it is quite necessary to properly
determine the experience that each customer generally pays for the customer needs. It is found
that the following the experience of the customers as well as keeping proper track on the date of
the company generally helps in providing a positive experience. It is found that the improvement
within the CRM system will generally be helpful in keeping track so that appropriate actions can
be taken instantly for resolving the issues of the customers and for reaching to the customers
quite easily (Burke & Barron, 2014). It is analyzed that there are a number of programs which
generally can be utilized for successfully monitoring the information including the Excel,
Microsoft dynamics as well a sales force financial services.
Moreover, the reflective analysis generally helps in showcasing that proper improvement
within the CRM system with the help of the leaders generally helps in improving the entire
business procedures. It is analyzed that the project leaders generally plays an important role in

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improving the entire procedure that is mainly utilized in order to develop implement as well a for
controlling the changes that are generally done within the system (Harms et al., 2017). In
addition to this, it is found that it is quite imperative that the relationship management system
that is generally integrated with the various software programs are generally utilized by the firm
and the best CRM that is integrated is generally due to the databases off communication related
information that must be remain essential for the interaction of the client regardless of focusing
on different types of services (Hoboken et al., 2017).

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