Project Management: E-Toll System in Hyderabad Ring Road

This project focuses on the development of an E-toll system in Hyderabad Ring Road to improve traffic flow and reduce congestion. It includes project background, need statement, business case analysis, root cause analysis, objectives, scope, time and schedule management.

Running head: PROJECT MANAGEMENT
Project: E-Toll system in India Hyderabad Ring Road
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Project introduction and initiation...............................................................................................2
1.1 Project background................................................................................................................2
1.2 Project need statement...........................................................................................................2
1.3 Project business case analysis................................................................................................3
1.4 Root cause analysis for initiating the project.........................................................................4
1.5 Project objectives...................................................................................................................5
2. Project scope, time and schedule management............................................................................5
2.1 Deliverables...........................................................................................................................5
2.2 Preliminary scope..................................................................................................................7
2.3 Milestone...............................................................................................................................8
2.4 WBS.......................................................................................................................................8
2.5 Gantt chart...........................................................................................................................10
Bibliography..................................................................................................................................12

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1. Project introduction and initiation
1.1 Project background
The project mainly reflects on the development of E-toll system in Hyderabad Ring road.
Presently, manual toll system is mainly utilized in Hyderabad ring road which generally requires
a toll collector or attendant who receives toll as per the classification of the vehicle. As the
manual system of collecting toll is time consuming therefore the vehicles need to wait in queue
in order to pay for the money which further creates a number of challenges [2].It mainly reduces
the efficiency of traffic flow and causes problems like traffic congestion. In order to reduce the
problem that are mainly faced by the vehicles on Hyderabad ring road, it is quite necessary to
implement the E-toll system. It is found that the main aim of the project is to eliminate the delay
on Hyderabad ring road which is one of the busiest 8lane ring road expressway that encircles the
capital city of Hyderabad in India [3]. It is found that with the help of the electronic toll
collection system, the speed as well as efficiency of the traffic flow can be improved which
further helps in saving the time of the drivers. In addition to this, it is found that due to the better
flow of the traffic, the congestion gets reduced and the fuel economy gets improved. Moreover, it
is found that it further helps in increasing revenue by saving time and for attracting the customers
properly.
1.2 Project need statement
The presence of manual toll system on Hyderabad ring road generally have lot of
demerits and are also considered to be difficult to solve the problems that are mainly related with
traffic congestion as well as time wastage. In addition to this, it is found that the manual toll
system is considered as one of the slow system that generally requires more tolls than any other
for achieving proper traffic flow. Moreover, the traffic cost that is associated with the manual toll

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set-up is considered to be costly if the acquisition of the land is high. It is found that during the
intervention of collecting moneys from tolls, the processing time that is generally required is
quite high as the vehicle sensors need to crosscheck the data against the toll that is generally
collected by the toll attendant. In order to resolve the issue, it is quite necessary to implement
electronic toll system on Hyderabad ring road. The electronic toll system does not help in
enhancing the traffic flow but also helps in saving the time of the drivers.
1.3 Project business case analysis
The paper mainly focuses on the implementation of E-toll system on Hyderabad ring road
in order to resolve the issues that occur due the utilization of manual toll system. It is found that
the manual toll system mainly collects toll on the basis of vehicle classification by the attendant
of toll and order to pay money, the vehicles need to stand in queue. As the manual system is
utilized for completing the entire operation therefore the processing time that is needed is quite
high. Due to delay of few minutes in processing within the manual toll system can creates traffic
congestion. Furthermore, the drivers who cross the toll faces time related issues and challenges.
In order to mitigate this type of issues and challenges, it is quite necessary to implement
electronic toll system. It is found that the implementation of toll system not only helps in
improving the efficiency of the traffic flow and help in saving the time of the drivers but also
helps in providing a better flow of traffic by reducing congestion that further helps in increasing
revenue in context to time savings. Moreover, it is found that the electronic toll system will be
implemented within 7 months by utilizing budget of AUD 300,000 by following the scope of the
project in order to achieve the objectives of the project.

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1.4 Root cause analysis for initiating the project
Root-cause analysis is defined as one of the systematic procedure that helps in
determining the root causes of problems or events which further have proper approach of
responding the root causes that are mainly related with the project. It is considered as one of the
best idea that is needed for effective management. [4]. It is defined as one of the procedure that
helps in properly defining, understanding as well as solving a problem quite effectively. It is
found that the root cause of the problems that occur due to the utilization of manual toll system
on Hyderabad ring road are generally analyzed on the basis of 5 Whys root cause analysis tool.
Figure 1: 5 whys root cause analysis
(Source: Created by Author)
It is found that determining the root cause of the problems which mainly occurs due to
the presence of manual toll system in Hyderabad ring road utilizes Five Whys analysis. It is
identified that this specific type of analysis is mainly utilized in order to get idea about the root
cause of the problem by asking 5 why. This analysis method reflects that the manual toll system
5whys
Why
Low
processing
time
Why
Expensive set
up
Why
Slow
Why
Labour cost
Why
Inconsistency
in data entry

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faces issues or problems as the processing time that is required the system is quite slow as the
attendants need to cross check data. Secondly, traffic cost that is associated with the manual toll
set-up is considered to be costly if the acquisition of the land is high. Thirdly, it is identified that
the vehicles need to maintain queue in order to pay the toll which further causes wastage of time
and this is because that the manual system that is utilized is slow [5]. The labour cost is high as
an attendant is generally required who have the responsibility of undertaking the entire operation
of tool in order to collect toll tax. Lastly, it is found that errors can be reflected in the bills and in
updating details of the vehicles and it is mainly because of inconsistency in data entry.
1.5 Project objectives
The main objectives of the project for the development of e-toll system on Hyderabad
Ring road is generally provided below:
 To implement e-toll system on Hyderabad ring road
 To determine the issue that mainly occurs due to manual toll system
 To enhance the efficiency of traffic flow by reducing traffic congestion
2. Project scope, time and schedule management
2.1 Deliverables
Deliverables are mainly defined as one of the project management term that helps in
describing the quantifiable services as well as goods that are generally needed for successful
completion of the project. Deliverables are generally categorized into tangible and intangible
deliverables [7]. As a new toll system is required to be implemented on Hyderabad ring road, the
various deliverables that are mainly associated with the work of the project are generally
elaborated below:

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Progress report: The progress report generally contains information about the progress
of the project and further provides details about the project status that helps in ensuring that the
entire project is on track and it will get completed successfully within the expected time as per
the assumption.
Site investigation report: The site investigation report generally includes details about
the stages of the project work that are completed and the future activities that are helpful in
successfully completing the work of the project. In addition to this, the site investigation report
includes details about the project site [4].
Feasibility report: The feasibility report is considered as the deliverables of the project
that generally assess the potential solutions to the business problem or opportunity and further
helps in determining which of the factors are generally viable for further analysis. In addition to
this, the feasibility report ensures that the project is feasible and therefore the project can be
undertaken.
Tender document: The tender document includes details about referring the project
suppliers that are generally required in order to complete the work of construction quite
successfully. The tender documents are generally broken into number of packages for the design
drawing that is considered to be suitable to be issued to the project contractor as well as sub-
contractors for the implementation of E-toll system on the Hyderabad ring road.
Design report: The design report is one of the written record of the project that generally
includes details about the design of E-toll system. The design report generally helps in reflecting
detailed design of the project for implementing the E-toll system successfully [5].

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2.2 Preliminary scope
Project scope is considered as a part of project planning that generally helps in
determining as well as documenting a list of specific project goals, deliverables, features,
functions as well as deadlines of the project. The scope of the project is mainly categorized into
in-scope and out-scope. It is found that the scope of the project for the implementation of E-toll
system on Hyderabad ring road are generally reflected below with the help of the Smart criteria:
Specific: The main goal of the project is to implement the e-toll system successfully on
the Hyderabad ring road in order to have effective flow of traffic that helps in providing proper
driving experience to the customer and generally assists in minimizing the time that the drivers
waste due to standing in the queue.
Measurable: It is found that the development of the E-toll system will be successfully
implemented within 7 months so that the chances of traffic congestion can generally be reduced
successfully.
Attainable: It is found that the implementation of E-toll system is considered to be
beneficial in achieving the goals and objectives of the project as the electronic toll system
reduces traffic congestion and generally enhances the efficiency of the traffic by reducing the
time that is wasted by the drivers.
Relevant: It is quite necessary to develop proper design report, training manuals as well
as project status report in order to successfully implement the E-toll system that further helps in
achieving the project objective.
Timely: It is quite necessary to finish the implementation of E-toll system within the time
period of seven months in order to complete the work of the project quite successfully.

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2.3 Milestone
Project milestone is considered as a task of zero duration that generally helps in
reflecting that an important achievement within the project will generally accomplished [16]. It is
considered as one of the important tool that is generally utilized for delineating a point within a
project schedule. It is found that the milestone for the implementation of E-toll system within in
the Hyderabad ring road is generally reflected in the table below:
Milestone Completion date
Milestone 1: Completion of initiation phase Thu 13-06-19
Milestone 2:Completion of planning phase Mon 05-08-19
Milestone 3:Completion of designing phase of the project Mon 09-09-19
Milestone 4: Completion of implementation phase Tue 24-12-19
Milestone 5: Completion of execution phase Thu 30-01-20
2.4 WBS
A work breakdown structure is one of the important deliverable of the project that helps
in properly organizing the work of the project team into a number of manageable sections. As
per the PMBOK body of knowledge, it is found that a work breakdown structure is considered as
one o the deliverable based hierarchical decomposition that helps decomposing the work of the
project properly with the help of the project team [15]. It is found that the work breakdown
structure is mainly created in order to reflect the decomposition of project activities that are
helpful in implementing the –toll system in Hyderabad ring road is generally provided in the
table that is given below.

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WBS Task Name
0 Implementation of e-toll system in Hyderabad Ring road
1 Initiation phase
1.1 Developing business case
1.2 Undertaking feasibility study
1.3 Establishing charter
1.4 Appointing team members
1.5 Milestone 1: Completion of initiation phase
2 Planning phase
2.1 Development of project plan
2.2 Development of resource plan
2.3 Developing financial plan
2.4 Developing quality plan
2.5 Developing acceptance plan
2.6 Milestone 2:Completion of planning phase
3 Designing phase
3.1 Developing design for the E-toll system
3.2 Sending the design for approval
3.3 Getting approval on the project design
3.4 Milestone 3:Completion of designing phase of the project
4 Implementation phase

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4.1 Connecting in-road sensors
4.2 Putting overhead cameras
4.3 Connecting toll checker
4.4 Vehicle to Roadside Communication
4.5 Development of e-toll system
4.6 Testing of the system
4.7 Milestone 4: Completion of implementation phase
5 Closure phase
5.1 Post project review
5.2 Stakeholder sign off
5.3 Documentation
5.4 Milestone 5: Completion of execution phase
2.5 Gantt chart
Gantt chart is one of the scheduling as well as planning tool that helps in properly
assessing the duration of the project and further helps in determining the resources that are
needed for planning in order to successfully complete the tasks of the project quite effectively. It
is found that there are a number of benefits of using Gantt chart. It is found that the Gantt chart
that is generally created for the implementation of the e-toll system in Hyderabad Ring road
helps in providing clear picture of the activities that are generally needed to be executed in order
to successfully complete the work of the project [12]. On the other hand, it is found that the
Gantt chart that is provided below is quite helpful in managing the progress of the project

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effectively and it generally helps in reflecting that the project is in the right rack and it will get
completed within the expected budget and time. In addition to this the Gantt chart that is
provided below reflects on the task dependencies as well as on the time that is generally required
in order to execute the work of the project quite successfully.
Figure 2: Gantt chart
(Source: Created by Author)

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