Project Management: Designing and Construction of a Single Deck Flyover in Harwood, Australia

This paper focuses on the project management aspects of designing and constructing a 1.5 km single deck flyover in Harwood, Australia. It covers topics such as planning and control of quality, human resources, project procurement, communication and stakeholders. The project aims to improve the existing highway conditions and reduce travel time for commuters between Brisbane and Sydney.

Running head: PROJECT MANAGEMENT
Project Management
Name of the Student
Name of the University
Author Note:

2PROJECT MANAGEMENT
Table of Contents
1 Introduction...................................................................................................................................3
2 Planning and control of quality.....................................................................................................3
2.1 Planning.................................................................................................................................4
2.1.1 Planning phase................................................................................................................4
2.1.2 Execution phase..............................................................................................................5
2.1.3 Control phase..................................................................................................................5
2.1.4 Closure Phase..................................................................................................................6
3 Human resources for the project...................................................................................................7
4 Project Procurement......................................................................................................................8
5 Communication and Stakeholders of the project........................................................................10
5.1 Plan communication management.......................................................................................10
6 Project human resources management........................................................................................11
7 Project cost management............................................................................................................12
8 Quality Management..................................................................................................................13
9 Project integration.......................................................................................................................13
10 Project Communication management.......................................................................................13
11 Conclusion................................................................................................................................15
12 Reference..................................................................................................................................17

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1 Introduction
The foremost determination of the paper is to focus on a project which is about designing
and construction of a 1.5 km single deck flyover in Harwood, New South Wales in Australia.
This paper will be considering the human resources procurement, planning and control of
quality, stakeholders and communications for the project. The project will be enhancing the
existing condition of the highway and will help the commuters to reduce their travel time.
Brisbane and Sydney can be connected using this flyover. This project will be helping the
Australian Tourism to manage the tourists who are about to travel from Brisbane to Sydney. The
estimated budget for this project considering the future market conditions is about $4.36 Billion
AUD.
The paper will be focusing on the planning and quality of control of the construction
industry, procurement processes of the project, communication and stakeholders of the project.
2 Planning and control of quality
There are lots of risks associated with this construction project which can have a
considerable impact on the quality of end products like the safety hazards for the labors working
in the project, management of the changing orders coming from the higher authorities, unknown
cite conditions, contractual difficulties of the important stakeholders of the project, increase in
cost of the materials and technologies which are about to be used in this construction project,
shortage of the labor during the festive seasons and damage to the techniques and tools used in
this project. Quality of services are required to be maintained in most of the industries so that the
end users of the project are satisfied with the project. Each step of the project should be properly
planned and implemented with the help of the project management concepts. All the activities of

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the projects should be tracked properly so that the efficiency of the project is maintained
throughout the project starting the initial phase to the completed phase.
This construction project will be helping both the regular commuters of the Sydney and
Brisbane as well as for the tourists. Different categories of tools and techniques are used in this
construction project so that the desired outcomes of the project are beneficial for both the
financers of the projects as well as for the commuters.
2.1 Planning
Maintaining control and quality in a project is very much important for the construction
project, the incorporation of the PMBOK is very much significant to maintain the quality of
products. The inputs and the outputs of the project can be effectively managed with the help of
the PMBOK. Quality assurance are given to the consumers based of the deliverables used in the
project. The project criteria are identified in the planning phase of the phase (Derus and Abdul-
Aziz 2016). The quality control depends upon the inspection of the products used in the project,
technical review of the documents which are maintained during the entire project cycle. The
planning and control of this single deck flyover include the quality metrics such as the failure
rates of the phases, defect frequency, on budget performance, reliability and the mean time
between failures. The tolerance level of each of the deliverables are needed to be understood in a
better way so that the future complexities can be avoided. The control limit of the deliverable is
also needed to be considered in before the start of the project.
2.1.1 Planning phase
Quality of the project starts from the planning phase of the project where the finances are
selected from the governing body. All the stakeholders of this project should be aware of all the
developments such as the availability of the raw materials and the management of the labors

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working in the project. Identification and management of the probable risks is the main
challenges for maintaining the quality of products in this project (McCready and Clark 2018).
Risks in the designing level are the prime risks which have the capability to damage the quality
of the project. The technical risks of this project such as the understanding each phase of the
project should be focused highly by all the stakeholders of the project so that the challenges of
the phases can be minimized to a significant extent (Chapman 2016). The technologies which are
used in this construction project such as the project management information system is used to
support the operations of this project, management of the business processes and decision
making procedures.
2.1.2 Execution phase
Quality control is a very important aspect for the execution phase of this project also as
its help in satisfying the clients. The materials used in the project along with the time needed for
each phase are the main challenge for this project due to the variable circumstances (De Marco
2018). Allocation and the utilization of the resources are done in this phase of the project.
Progress of the project is monitored accordingly in this phase of the project by the main investors
of this project.
2.1.3 Control phase
The performance of each stakeholder of the project is evaluated in this phase of the
project. The adjustments made by the manager are also monitored in this phase so that the
effectiveness of the project is maintained. Cost management and the time management, cost
tracking and project scheduling are the most essential activities of the control phase (Dunmade et
al. 2018). The control phase of this project will be involving the project sponsors such as the
Australian government and the government of New South Wales.

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2.1.4 Closure Phase
Execution of the project based on the requirement documentation is monitored in this
phase of the project. This is the final step of this construction project while determines the work
done by all the available resources starting from the initial phase to the final phase. The lessons
learned from this phase are used in the future works of the same project (A guide to the project
management body of knowledge, 2017). All probabilities of the future projects are considered in
his phase. Thus, quality control of this project will be maintained with the help of the following
criteria’s.
 Documentation of the existing process
 Evaluation of the business processes such as the selection of the vendors for the
raw materials and local contractors.
 Creation, design and implementation of new business strategy.
Figure 1: PMBOK in the single deck flyover project
(Source: Created by the author)
Project Scope
Management
Project
Procurement
Management
Project Risk
Manageement
Project
Integration
Mangement
Project Human
Resource
Management
Project
Communication
Management

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3 Human resources for the project
The project human resource management can be used in this construction project for the
organized management of the business processes. Good relationships are needed to be
maintained among all the stakeholders of the project such as the contractors, site supervisors,
suppliers, financial managers, civil engineers, site engineers, quality surveyor, facility manager,
contracts manager, procurement managers.
Designation Responsibility
Project manager Project cost scheduling, time management
and maintenance of the contracts between the
stakeholders.
Contractors Hiring the labors for the sites.
Site Supervisor Maintenance of safe working environment in
the construction area.
Labor Building the structures in the construction
sites.
Financial Manager Issue the financial statements and forecasts,
financial budgeting is the other contribution
of the financial managers.
Suppliers Close relationship with the consumers of the
project is needed to be managed with the help
of the suppliers. All the legal and financial
reports of the projects are checked by the
suppliers of this organization.
Civil engineer All the technical and the non-technical issues
of the project will be handled by the civil
engineers.
Site Engineer Technical aspects of the construction projects
will be managed by the site engineers. The
site reports are documented by the site
engineers.
Architectural engineer The performance of the contractors will be
evaluated with the help of the architectural
engineers.
Quality Surveyor/ Contracts Manager The contractual relations between the
stakeholders will be managed with the help of
the quality surveyors and contracts managers.
Marketing manager The project audience will be managed will be
managed with the help of the marketing
managers.
Procurement manager The supplier agreements and the vendor

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activities should be managed efficiently using
the procurement manager.
Table 1: Role of the stakeholders of this project
(Source: Created by the author)
4 Project Procurement
Determining the scope of this construction project is one of the most essential activity of
procurement project managers. There are lots of complexities associated with the scope of work
in this construction project such as the milestone payments for the labors and the contractors,
monitoring the work done based on the documentation, management of the project deliverables
and acceptance test before the end product is ready for the customers. The assumptions which
have to be made before the starting of the project are very much crucial for the successful
completion of the project (Campisano 2016). The terms and condition of the stakeholders of the
project have to be monitored with the help of the procurement project managers. The entire
procurement route of this project is managed with the help of the procurement project managers.
Scope creep and scope of services are the two main functionalities of the project procurement
managers. Licensing of the authorities is a very important decision which has to be made by the
procurement managers. The risks associated with this project are considered by the procurement
project managers. The business case documentation and the approval of the project charters are
maintained by the procurement managers (Wang et al. 2016). All the schedules of the project are
properly tracked with the help of the procurement project managers so that it is easier for the
marketing managers to make the product available for the consumers (PMBOK, 2017). All the
important drawing associated with the construction manager can be done with the help of the
procurement manager. Risk management plan are also created by the procurement manager of
this construction manager (Carstens, Richardson and Smith 2016). The risk management plan

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also considers the relational risk management plan. Lot of private organizations will be very
beneficial for all of their contributions such management of the labors and especially during the
adverse weather conditions, all the uncertainties of the construction project are done with the
help of the procurement project managers (Gurmu, Aibinu and Toong Khuan 2016). Complexity
management and crisis management are the key capabilities of project procurement managers.
The following table will be very much beneficial to understand the role of the procurement
project managers in this construction project who followed the concepts of PMBOK.
Plan Project Management Conduct Procurements Control procurements
Business documents of the
project are managed with the
help of the procurements
managers in this project
considering all the
surrounding environmental
factors (Rajagopalan and
Srivastava 2018). The
procurement strategies are
created and implemented by
the procurement project
managers with the help of the
procurement project
managers. The assets of the
stakeholders in terms of the
All the proposals which are
given or taken to the
stakeholders of the project
such as the supplier of the
raw materials or labor are
considered by the project
procurement professionals.
The skill of the stakeholders
of the construction project are
managed with the help of the
procurement project
managers.
The agreements which exists
among the different
significant stakeholders of the
project are maintained by the
procurement project
managers.

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technologies which are going
to be used in the
constructions industry are
managed with the help of the
procurement managers.
Table 2: Role of procurement project manager in the project
(Source: Created by the author)
5 Communication and Stakeholders of the project
Communication between the stakeholders of this project is very important aspect for this
construction project as the communication process between the stakeholders are very much
important to deal with the complexities of the project (Levin and Green 2016). Effective
communication is also one of the reasons which will be helping this project to deal with issues
such as the stakeholder engagement, monitoring the stakeholder engagement and the
identification of the correct stakeholders, all these criteria’s are significant for the management
of this flyover project (Rosa et al. 2016). Advanced hybrid technologies will require efficient
communication plan so that all the stakeholders get access to hybrid technologies.
5.1 Plan communication management
It involves defining the role of the stakeholders associated with this project. The
requirements of the stakeholders are also included in this management phase of this project.
Communication schedule are created by the procurement managers of this construction project.
High level of commitment level are expected from all the associated stakeholders of this
construction project (Hermano and Martín-Cruz 2019). The constraints of this project such as the

11PROJECT MANAGEMENT
financial resources and cost of the products used in the construction phase are also noted in the
communication management (Goetsch 2015). Manage communication process can be hugely
beneficial in this project as it helps in reviewing the final outcome of the project which us to
reduce the distance between the two cities. The weekly and the monthly meeting between all the
stakeholders of the project can be useful to understand the progress of the project. The
competency of the external stakeholders of the project can be also identified with the help of the
communication plan (Brunner and Glasson 2015). The importance of training the labors can be
also identified with the help of this approach. Co-ordination between human resources can be
also maintained with the help of communication management.
6 Project human resources management
The human resource management of this construction project based on PMBOK are
described in the following table.
Process Explanation
Process 01 HR Planning: Efficient recruitment of the
external stakeholders of the projects such as
the suppliers of the raw materials and the
sales and marketing personnel’s.
Process 02 Acquisition: The team building practices of
this project must be entirely based on the
mission and vision of the project which is to
complete the project within the timeline and
available resources.
Process 03 Orientation: Facility communication and the

12PROJECT MANAGEMENT
orientation meetings are need before and
during the project so that the milestones of the
project can be achieved. Conflict avoidance
techniques are identified in this phase.
Process 04 Team Management: Human resource plans
are created for the project in this phase
considering the project resource training,
process management, risk management and
task management.
Table 3: HRM of the project
(Source: Created by the author)
The concept of project management book of knowledge will be helpful in scheduling the
projects deliverable and business processes (Tonchia 2018). Each of the process group of this
project involves secure communication so that the desired products are obtained at the end of the
project which is to help the commuters of Brisbane and Sydney (Brioso 2015).
7 Project cost management
It is the other essential activity of this construction project which are3 important for
managing the different categories of cost associated with this construction project such as the
remuneration of all the stakeholders of the project, cost of the technologies which are used in this
project, cost for maintaining the risk management plans, controlling the dynamic prices of the
products and services, budgeting of the technologies which are required to find out the quality of
the product towards the business end of the project (Varajão, Colomo-Palacios and Silva 2017).

13PROJECT MANAGEMENT
The involvement of the maritime services increases the cost of this project thus cost management
will be beneficial for this project.
8 Quality Management
It is one of the most important aspect for this construction project as the flyover will be
helping the commuters to reduce the time taken to travel between Sydney and Brisbane. The
flyover has to be insured by the top insurance organization in the same location so that the
security of the flyover is maintained (Chaves et al. 2016). The responsibilities and objectives of
the stakeholders can be maintained with the help of the quality management approach. The
conditions of the roads in Brisbane can be improved with the help of maintaining quality product
in this project.
9 Project integration
is one of the most significant aspect of this construction project as it deal with all the
project charter deliverables such as the skills of the stakeholders working in this project, project
management plan which considers the data gathering process of this project such as the selection
of the location, management of the project knowledge involving the organizational process assets
and information management, monitoring and control of the project works such as the work
performance integration and the decision making, management of the integrated change control
which considers the changes as instructed by the higher authorities of the project such as the
operational managers (Bayona, Saboya,and Bustamante 2018). The closure phase of the project
considering all the contracts between the stakeholders of the project.

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10 Project Communication management
The project communication management of this construction project has three phases
such as the plan communication management, managing the communications between the
internal and external stakeholders of the project such as the managers of the project and the
distributors. Monitoring the communications between the stakeholders is the other aspect of the
project communication management (Kerzner and Kerzner 2017). Communication management
will be significant as lots of local communities will be involved in this project from both
Brisbane and Sydney.
Plan communications
management
Manage communications Monitor communications
The difficulties of this
construction project such as
the approval of the fundings
by the higher authorities can
be managed with the help of
the plan communication
management. The progress of
the updates of this project
considering the dynamic rates
of the labors and equipment's
can be managed with the help
of the plan communication
management (Latief
Kusumaningtyas and
Supriadi, 2018 ). The plan
communication involves the
inputs which include the
stakeholder engagement plan,
The inputs of the logs of the
changes of the project due to
the business condition such as
the unavailability of
resources, issue of the project
such as the project scheduling
and risks associated with the
project such as the
management of the conflicts.
The tool and technique used
in managing communications
such as the advanced IT
communication platforms
such as social media
platforms. Management of
the meeting between the
stakeholders of the business
and the political awareness
The input of the monitor
communication of this project
revolves around the
management of all the
available resources and the
engagement of the
stakeholders with each of the
business process (Taggart
2016). Project management
information systems can be
very much beneficial for this
construction project to deal
with all the business process
starting from the initial phase
of this project to the closing
phase of the project. The
prime outputs of the
monitoring of the

15PROJECT MANAGEMENT
stakeholder register and
project charter, tools and
techniques used in the
projects such as the
communication technologies
of the managers of the
project, cultural awareness
and the political awareness
are the other essential aspects
of the plan communication
management. The output of
the plan communication
management of this project
involves the stakeholders
engagement details, project
scheduling and stakeholder
register.
are the techniques which can
be used in this construction
project. Private networks can
be used in this construction
project (Rui et al. 2016). The
principle outputs involve the
issues coming from each
stakeholder working on this
project which can be from
any of the managers as well
as the employees.
communication are around
the work performance
integration of all the
managers and the external
stakeholders such as the
contractors.
Table 4: Project Communication management for this project
(Source: Created by the author)
11 Conclusion
The paper concludes the different aspects of a construction project such as the planning
and quality control required for the project in terms of the role and responsibilities of the
different stakeholders of the project such as the procurement managers who estimates the cost
and time estimation of the project and the site engineers who helps in supervising the technical
aspects of the project such as the maintenance of the safety regulations for the labors working in
this construction project. The complications of this project such as the management of the time
and available resources can be also concluded from this paper. The business aspects have been

16PROJECT MANAGEMENT
discussed for each of the phases of this construction project considering the concepts of
PMBOK. The process of HRM such as HR planning and Orientation can be also concluded from
this paper. The importance of cost management, project integration, and different aspects of
communication management such as the monitors the communications can be also concluded
from the paper. Thus, the paper provides in-depth knowledge about the application of PMBOK
on a construction project in Harwood, Australia.

17PROJECT MANAGEMENT
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