Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 Project scope, project life cycle and methodologies along with different types of risks with appropriate risk management strategies.......................................................................................3 TASK 2............................................................................................................................................7 Using Mendelow matrix along with roles and responsibilities of 3 of stakeholders...................7 TASK 3..........................................................................................................................................10 Legal and non-legal solutions to minimize risks in the project.................................................10 TASK 4..........................................................................................................................................11 How team development theories Tuckman and McClelland can support team in delivering project's goal..............................................................................................................................11 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14 2
INTRODUCTION Project management is a broad term that refers a procedure and knowledge that help project manager in accomplishing their tasks. in project there are basically 4 stages in it. however, a project is undertaken for specific purpose and to attain goals. Also, there occur various risk in it which impact on entire project completion. (Kasser, 2019) in this report it will be described about project scope, risk, PLC, etc. also, it will be explained about mendelow matrix along with roles and responsibilities of stakeholders. besides that it will be discussed on legal and non legal solution to minimize risk in project and how team development theories helps in attaining project goals. TASK 1 Project scope, project life cycle and methodologies along with different types of risks with appropriate risk management strategies Rationale- In cornwall there are many patients who suffers from pressure ulcer. this highly impact on their health condition. thus, in order to identify the hot spots of pressure ulcer a continuous pressure monitoring technology project is being undertaken. it will help in finding hot spot of ulcer in patients. Moreover, it will allow them to adjust their position and help in prevention of damage. besides that, risk of pressure ulcer will be self managed by patient. Scope– this technology will be highly useful for elder people to prevent from pressure ulcer. they can use it so sit for long time and adjust their position according to their needs. furthermore, improvement will be identified of change in size of pressure ulcer, level of patient etc. with it. Project life cycle- It describes the stages of a project that goes by start to finish project. It is also considers as a life cycle that bringsstructure and orderto the project. It will aids to run better projects. It describes the various sequence of life cycle that are determined through management as well as various factors such as nature of the project, requirement of the firm included within a project, area of application and many more (Wenu,and Tan,2019). These are the phases that are defined as well as modified as per the aspects and needs of the organization. It has following characteristics Initiation phase-it main goal is to define as well as authorize the project as here the project feasibility andvalue is measured. There are two analysis of tools that decides whether to continue project or not. Such as feasibility study and Business case document. 3
Project planning- Once the project gets the green signal than in planning phase there is a detailed version of the project has been performed. It also focuses on two parts such as implementation planning and strategic planning. Strategic planning focuses on the overall approach where the project is developed while implementation planning focuses on various waysthat can be implied such decisions are needs to be strive (Chiang, and Lin, 2020). Execution phase-Within this phase, activitiesand decisions are defined . Within this phase there is supervision of this project through supervise the projects as well as prevents many errors which are taking place during project. Here the process is also termed as a controlling and monitoring. Controlling and monitoring are also combined with executions as they can happens at the same time as well as executing the plan constantly monitoring their own growth. Team leaders makes such things happens through allocating resources as well as keeping such teams focused regarding on the given projects. This process is heavily depends on the planning phase. Termination phase- it is considered as a last phase of any project and officially it is considered as closure of the task or project. They delivered it to the consumers .It is significant step within the project life cycle as well as move through the next project, through using previous project successes and mistakes becomes more successful and stronger teams. Methodologies suited for project there are various methodology which can be applied in this project. it will help in undertaking and finishing it on time. Agile It is considered as one of the most recognizable methodology of the project management as it is best suited for the projects that are incremental and iterative. This process demands as well as its solution evolves by the self efforts of the cross functional teams as well as consumers also. It as four fundamental values as well as twelve key principles (Campos, and Ferguson, 2019) Values such as Interactions and individuals over tools and process, Consumer collaboration, working software over the comprehensive documentation, responding to change over the planning. While Principles such as consumer satisfaction, frequent delivery of working software and many more. 4
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Scrum-It is compromised of values such as courage, focus, commitment, focus, respect and openness. Here the goal of this methodology is to develop, sustain and deliverproducts by collaboration, iterative and accountability progress. Scrum team roles such as product owner, scrum master and development team. Scrum events such as sprints, daily scrum, sprint planning and many more Lean– It is a type of the methodology that is capable of promoting consumer value when minimizing the wastes. The aim of this methodology is to create more value to the consumers by suing fewer resources. It also identifies three types of the waste, muri, mura that are also known as 3Ms. Such as Muda- that is getting rid about waste, mura- It is all about reducing the process of workflow at the scheduling as well as operation level so thatit can be flows very smoothly while muriis also eliminatingoverload. Here within business owners and managers imposing unwanted stress on their staff members (Wei, and Rana,, 2019) Waterfall- It is one of the traditional management methodology as here waterfall is known as linear, sequential design process where the progress of the flow can be downward within single directionssuch as waterfall. It has lacks of flexibility within the change in deign within earlier stages regarding development process because of becoming more expensive due to its physical structured environment. Six sigma- The aim of such methodology is to provide improves quality through increasing the number of several errors through recognizingregarding what is not working and after that removing it. It focuses on quality managementmethods that are most statistical and empirical. It is best suitable for the larger firms as well as organisation when they wants to increases quality as well as efficiency by a methodology that is data driven. Different types of Risk There may occur different types of risk in project which can highly impact on project scope. it is necessary to identify them so that appropriate measures are taken. RiskLikelihoodImpact Scheduling RiskModerateThere are several numbers of reasons as why the project is not proceeding. These are the included such as natural factors, unexpected delays, errors within estimation as well as delays of parts. Such 5
as team unable to start work until and unless the developers end their deliveries as well as delay that causes cascading delays. There is a use of toolssuchasWorkBreakdownstructureand Responsibilities ,consulting and information and accountabilities as well as Gantt charts also aids within scheduling. Technical risksHigh- these are the kinds of the risk that happens becauseofthesoftwareaswellashardware defects.Inthemiddleoftheproject implementation it may be find that technological failures has occurred . This may impact on system and software in the project Lack of resourcesHighIt may occur due to lack of resources project tasks are not completed on time. Financial riskHighThere may occur lack of finance due to which project activities are not finished. it will impact on further tasks of project as well. Risk management strategies Project management focuses on the four types of the risk management strategies that are ready to deal with several project threats as well as opportunities. Such as transfer and share, avoid and exploit, accept and accept , mitigation and enhance. There are around two vital components of any types of risk events such as impact and probability. In order to deals with the various project threats there is a need of reaction for both of such components. Avoidance and exploration-It is considered as a strategy where there is completely elimination of the possibility of threat regarding project. It removes probability that are linkedwith the negative risk event. Through adopting such strategies threats will never occur to decrease negative risk event. It is considered as an approach to buy an off shield product or also decrease the cost regarding development (Richardson, . and Marion, 2020). Mitigation and enhancement 6
It is the strategy that can be adopted so that it can reduces the influence with a negative risk event. There is a decrease of such probability of the negative risk, there is also decrease of the negative risk event as well as both will decrease. Transfer and sharing It is the strategy that can be usually adopted because if the project team is lack of abilities to deal with the threats of a project, etc. Within this strategy influence can be shifting to the externalfirms.Heretheownershipandresponsibilityisalsotransferstotheexternal organization. It is vital to note that the external firms takes the responsibility regarding threat as this is considered as an strategy that can be pay premium to the external firms assuming as a threat. Thus, as an outcome the negative risk event is also transferred but the probability is not changed. Thus one of the example of it is that the purchasing insurance as well as transferring its cost influence the cost influence to the insurance firm (Richardson, . and Marion, 2020). Acceptance and acceptance It is one of the strategy as if the project manager is unable to deal alongside a project threat . As it also called do nothing strategy. Here the influence of the negative risk is accepted as well as deals through it. By applying such strategy the plan of project is not change as well as no change happens because of positive risk event. TASK 2 Using Mendelow matrix along with roles and responsibilities of 3 of stakeholders In the context of project development and management it can be said that along with team development, financial resources, stakeholders also play an important role. Stakeholders are those who take interest in success of project and for that they contribute in them by performing their roles (Kuzmin and Khilukha 2016). Mendelow matrix is an effective tool which can be used by project manager ofPeninsula community health in order to implement continuous pressure monitoring technology for knowing pressure and intensity of pressure ulcers in people of Cornwall. By using this tool, they can know interest of stakeholders and their attitudes towards this project as it can allow them to motivate stakeholders accordingly and making project development successful. There are 3 types of metrics such as power/interest, stakeholder analysis and stakeholder engagement. 7
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As per power/interest matrix, stakeholders are being divided into 4 types or parts such as: High power/high interest:In this category, project manager put all those stakeholders which have high power as well as high interest in project development and success. Such stakeholders put extra efforts and also try tomanagethemselves for supporting company in accomplishing goals. High power/low interest:In this category, those stakeholders come who have less interest in project development and success but have high power of influencing, decision-making and others. Such stakeholders arekept satisfiedand project manager try to motivate them for making them engaged and interested (Slabá, 2016). Low power/high interest:It includes all those stakeholders which are highly interested in project completion and success but have less power. Such stakeholders want company to become successful, and they arekept informedabout project. If they do not get what they want then they can create high influence. Low power/low interest:Such stakeholders are required more attention and motivation because such stakeholders are less likely to take interest in project completion and success, and they do not have more power. So, project manager require propermonitoring and motivationfor making them interested in order to make them able to support project manager in successful completion. 8 Illustration1: Power Interest Stakeholder matrix Sources: (Stakeholder Matrix, 2019)
So, from the above matrix of power/interest it can be said that project manager of Peninsula community healthrequires making all their stakeholders high interested in successful implementation of continuous pressure monitoring technology to identify improvements like ulcer size and also knowing hot spots of pressure which mainly happen when patients sit in 1 position for longer hours. Wound physician:It is one of the main stakeholder in the project of continuous pressure monitoring technology development for identifying hot spot of pressure, size, time and others. In this project development, wound physician play several roles and one of the main role is providing day to day care of skin and wound care needs. Measuring size and intensity of wound in all patients along with other informations (Staff Roles and Training for Pressure Ulcer Prevention, 2016). For example: Wound physician require measuring size of wound of pressure ulcer along with sitting time, other associated factors and effects of wound care treatment. It can help them out in knowing intensity of ulcers and how it is related to sitting time in 1 posture and if it can be self managed or not. Staff nurse:Staff nurse and nurse assistant also plays an important role as by performing several functions they help patients in improving their health. In this project development and implementation, nurse assistant provide daily direct patient care as due to pressure ulcer, patients face problems like pain in ulcer by which they become frustrated. So, for making them able to provide information, cooperate project manager in successful implementation of technology, nurse assistant interact with them and make them feel comfortable and also increase their morale. They conduct skin and pressure ulcer assessment, plan care to prevent pressure ulcer and relieving pain, making sure that care is documented and performed in an effective manner. Comply with state practice acts and support project manager in implementing technology in a successful manner and providing all information to them related to patients (Cheshmberah, 2020). Healthcareprofessional:Healthcareprofessionalorunitchampionsalsoplayan important role in project development and preventing patients against severity of pressure ulcers. They have critical thinking, problem solving and good communication skills which allow them to take the best decision by analyzing problems in both positive and negative manner. This ability allow them to suggest project manager about making effective use of technique and how better they can develop them. Other ability of healthcare professional is working with all 9
stakeholdersinaneffectivemannerandhavingdepthknowledgeaboutpressureulcer prevention. They serve as liaison among teams and help them out in solving issues related to pressure ulcers in patients. They also help doctors in implementation pressure ulcer prevention activities. They become more familiar with care processes, program goals and outcome data. So, from the above discussed key stakeholder and their roles it can be said that project managerofPeninsulacommunityhealthcandeveloporimplementcontinuouspressure monitoring technique and identify hot spot due to longer sitting hours in one position and how it can be reduced. TASK 3 Legal and non-legal solutions to minimize risks in the project Implementation of project in healthcare is not an easy task as for making it successful it is important to perform functions in an ethical manner and follow all regulatory and other rules. While implementing project some legal and non-legal risks can occur such as: structural related, contractual related, regulatory and litigation. For solving contractual legal risks, project manager can divide risks between contracting parties. Before signing contract, they require focusing on negotiation and they need to make agreed on each others requirements and rules and by signing on contract they can protect themselves against law-suit of breach of contract occur. Calibration of terms:Project manager and stakeholders representatives of both parties of contract and others require spending time and efforts on adjustment and clarifying all terms to each other. Internal policies and negotiation skill can help them out in solving legal risks. It is important for them to having effectively communication skills for making other party agreed on terms and signing on contract for protecting against risks. Increasing level of precision:Increasing level of precision is one of the best way of measuring and mitigating risks occur in project management. Project managers require making surethatdeliverable,conditions,limitationsanddependenciesarepreciselyformulated (Millanei, Dorafshan and Bayrami, 2016). For maintaining quality and accuracy it is also important for project manager to obtain confirmation and understanding wording in a right way for mitigating risks. Rewardingandtraining:Forsolvingnon-legalriskslikepersonalchangesin employees, it is important for project manager to keep their staff like nurses, professional 10
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assistance and all workers happy. By compensating training for making them able to perform activities in an effective manner, financial and non-financial rewards, personal change risks in project development can be reduced. All members ofPeninsula community health can work toward implementing project and solving problem of pressure ulcer. Effective cost planning: It is other main risk as for implementing project, there is requirementofhavingproperresourcesandfinance.Poorcostestimationcandelayin submission or implementation of project and even failure of it. So, in this case, project manager can hire experienced employee who can make an effective cost planning. For example: project manager of Peninsula community health wants to implement continuous pressure monitoring technology in order to identify hot spots of pressure in 50 patients for identifying pressure ulcer, their size and all details. So, for that they require some resources and proper cost planning can allow them to make this project development successful. Maintaining records:Maintaining records is also important for project manager in order to mitigate risks of imbalance in cost, personal and professional data, breach of data and others. Having proper maintenance of patients and other data, project manager can present report when risks related to data breaches arises. For reducing risks of litigation and conflicts, general council canalsotakeeffectivestepslikemakinguseofrisktransferagreements,makingsure compliance, maintaining records and using appropriate legal management risks which can alert project manager about dispute risks (Kenyon and Driver, 2018). So, from the above it can be said that by using continuous risk management and appropriate tools project manager can mitigate both legal and non-legal risks. Hence, they can implement project or technology of continuous pressure monitoring in a successful manner for allowing patients to manage pressure ulcer at their own. TASK 4 How team development theories Tuckman and McClelland can support team in delivering project's goal In the context of development and implementation of continuous pressure monitoring technology in Cornwall for reducing problems of pressure ulcer, it is important for health care department that they promote team working. Improving health and using this technology is not an easy task so, with collaboration and working in a team like nurses, professional assistance, doctors can provide better health services (Oke and et.al., 2016). By doing, so they can measure 11
changes in incidence of pressure ulcers, nursing time, ulcer size and all, and they can also determine if this pressure ulcer can be self managed by patients or not. With the help of Tuckman and McClelland theory of team development, all stakeholders can improve health and accomplish their goals such as: Tuck man's theory Forming:It is the first stage in which manager requires planning in an effective manner in order to form a team and allotting tasks to each member as per their experience. All members of a team likely to work independently and try to interact with each other. Storming:When all members are allowed to work in a team on common goal then all members share their ideas on the same project. Health care department of Cornwall wants to implement continuous monitoring technique and in this regard each member give suggestion of using this technique, timing and all. When different perceptions and ideas meet then, team members start to compete each other. One of the main key of success of this stage is an ability of management as if project manager can manage this step and all members then relationship can be made otherwise it can create problems. So, for managing team members and eliminating situation of broken relationship and conflicts, there is requirement of having an effective leader. Norming:After storming phase, all team members like nurses, healthcare professionals and others move in this norming phase in which all members agreed on working set norms and rules in order to accomplish common goal rather accomplishing individual goals. They also start to trust each other and respect values and perceptions of each other. All team members try to take greater responsibilities in order to help in meeting goals (Black and et.al., 2019). Performing:After understanding each other, becoming able to trust each other, all members perform their functions which lead improved productivity. For making this stage effective project manager require setting processes and structure on which basis they can work. All members find easy to be a member of team as it allows them to eliminate errors and improve overall performance. McClelland This theory states that staff members can perform in an effective manner when they are motivated and are satisfied at workplace. This theory divided motivation into 3 parts such as: Achievement:As per this, staff members have some needs of achievement as some wants to improve their performance, some wants to get promoted and others. So, as per this, 12
members who posses high achievement needs are more likely to focus on their performance and help company to meet their goals. So, project manager of continuous monitoring technology for pressure ulcer, require increasing achievement of needs. Power:Need for power refers desire in members to hold control over another person. Suchpeople are considered as strong leaders and if they have power motivation then they are likely to control others and lead them. So, for choosing an effective leader for project, project manager can promote competition and by giving them such tasks they can implement technology and accomplish goals (Osemeke and Adegboyega, 2017). Affiliation:In this type of needs, people have willingness of working in a team and improving relationship with others. So, by promoting team working they project manager can allow members to improve relationship and accomplish goals as well. So, from the above it can be said that project manager of Peninsula community health can measure improvement by continuous pressure monitoring project and improve health of patients. CONCLUSION From report it is concluded that PLC consist of 4 stages that are initiation, execution, implementation and closure. also, there are many methodologies in it like agile, lean, which can be followed. moreover there are different types of risk which can occur that is financial, technical, etc. the stakeholders are Staff nurse, Healthcare professional and physician. in addition to it, there are various risk mitigation strategies which needs to be followed that areAvoidance and exploration Mitigation and enhancement Transfer and sharing etc.there are several solution to minimis risk that areeffective cost planning, maintaining records etc. the tuckman model helps in creating a team and attaining goals. 13
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