Project Report: Coffee Klatsch Cafe Opening and Business Plan

This project report outlines the plan for opening a Coffee Klatsch cafe in the UK, focusing on project management principles. It details the project's background, aims, and objectives, including a focus on providing high-quality coffee and creating a welcoming environment. The report addresses available resources, financial constraints, and project exclusions, while also emphasizing quality control measures to ensure customer satisfaction. A comprehensive cost plan is provided, along with an analysis of time constraints and potential risk factors, such as inadequate capital and workload demands. The report concludes with an organizational structure diagram and references, offering a complete overview of the cafe's planned development from a business perspective. This project aims to establish a successful cafe chain based on quality and service.

Running head: PROJECT MANAGEMENT
Opening of café shop: Coffee Klatsch
Name of the Student:
Name of the University:

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Table of Contents
1.0 Introduction................................................................................................................................2
1.1 Project background................................................................................................................2
2.0 Project aim and objectives.........................................................................................................2
3.0 Purpose of the project................................................................................................................3
4.0 Available resources....................................................................................................................3
5.0 Project financing constraints......................................................................................................3
6.0 Project exclusions......................................................................................................................4
7.0 Project quality control................................................................................................................4
8.0 Cost plan....................................................................................................................................4
9.0 Time constraints.........................................................................................................................7
10.0 Risk factors and risk analysis..................................................................................................8
11.0 Organization structure...........................................................................................................10
References......................................................................................................................................11

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1.0 Introduction
The project is based on opening of café called as Coffee Klatsch in UK. The project
report discusses the background of the project and aim and objectives of the project work. It also
analyzes the time and finance constraints raised into the project. Cost and quality are controlled
to successfully complete the work. Finally, risks are identified to prevent from any type of
project delays.
1.1 Project background
Two of the accounting and finance students at LSBU plans to open a cafe called as
Coffee Klatsch. The cafe is located in United Kingdom based on central location. The cafe is
closed to the office as well as public transport and servers of higher quality coffee as well as food
items to the customers. The vision of the project is to start with one outlet and then build stronger
brand which revolves with better quality, quick service and consistency to open the chains of
cafes into prime locations. For success of the project, there is requirement of resources which
will enhance the adoption of new measures and develop the opening of cafe.
2.0 Project aim and objectives
The aim of this project is to start the niche and themed the café in three months at a cost
of € 7768.
Following are the project objectives:
 To turn the profits from first month of their business operations
 To provide good quality of coffee and food items to the customers

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 To create a welcoming environment for people those want to talk and mingle
 To complete the project within estimated time and budget
 To change taste and preference of the customers
 To provide with customized coffee flavors
3.0 Purpose of the project
The purpose of the café is to provide best coffee experiences to the customers and public
of UK. The opening of this café will be helpful for company in order to attract of more people
towards their coffee business. Attraction of more customers towards the business increases the
demand of coffee in the selected region. The project will also helpful for providing pure and
better coffee taste to the customer base.
4.0 Available resources
The resources for the project plan are Tanya, Kylie, Project Manager, Project Sponsor,
Project executive, project administrative, finance officer, planning officer and project
coordinator. Those resources are required to complete the entire project and success of the
project.
5.0 Project financing constraints
In order to open the cafe, both Tanya and Kylie are applied for the start up loan. Delay
into income generation results in delay of return on investment. The financial constraints occur
when there are limited fund of the project. The owners may be possible that they are not getting
loans for the project (Schwalbe 2015). Therefore, it affects the start up business more. It includes

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of inadequate access to the venture capital, inflation and rise into rate of interest. As it is a start
up business, therefore it is relied on start up bank loans and funding. Inflation means there is
increase of raw materials as well as labor costs that affect the profitability of business (Boud,
Cohen and Sampson 2014). Rise into interest rate means higher interest payment which affects
the capability of the business to pay the dividends and plan their growth.
6.0 Project exclusions
Following are the exclusions for the project work:
1. Food, offers, full time staffs and beverages for the in-store operations of the cafe
2. There are extra services such as press release, media relations, advertising initiatives are
available
3. There are sales and operational support for café
4. Contest prizes are given to the customers
7.0 Project quality control
The project manager should use of observational techniques to fulfill the requirements for
the quality. The manager evaluates whether the product and services of café would meet with
requirements of the client (Mir and Pinnington, 2014). The taste of coffee and quality of coffee
should be good and better so that it can attract more customers towards the coffee business.
8.0 Cost plan
The finance officer will monitor the cost for the project. All the invoices from the team
members are submitted with the tracking sheet. Tanya will ensure that all the items are recorded

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to cost baseline (Gido, Clements and Clements 2014). All the project related costs are monitored
and tracked on regular basis. The cost plan is as follows:
Task Name Duration Resource Names Cost
Opening of café: Coffee Klatsch 65 days €7,768.00
Feasibility research 11 days €1,568.00
Set up meeting 2 days
Kylie, Project Manager,
Tanya
€368.00
Analysis the stakeholders 1 day
Project Manager,
Project Sponsor
€88.00
Visit the site 3 days
Kylie, Project Manager,
Tanya
€552.00
Review the site 5 days
Project executive,
Project Manager
€560.00
Create the project charter 23 days €3,312.00
Outline the objective and scope 1 day
Project executive,
Project Manager
€112.00
Outline the benefits 2 days Planning office, Project
coordinator, Project
€272.00

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Manager
Outline the risks and measures 2 days
Project coordinator,
Project executive,
Project Manager
€304.00
Constraints 2 days Project Manager €96.00
Cost 7 days
Finance officer, Project
administrative, Project
Sponsor, Kylie, Tanya
€1,792.00
Final sponsor review 4 days
Project administrative,
Project coordinator
€320.00
Set up meeting with stakeholders 3 days
Project administrative,
Project coordinator
€240.00
Sign off the charter 2 days
Project Manager,
Project Sponsor
€176.00
Development phase 29 days €2,592.00
Set the meeting 3 days
Project executive,
Project Manager
€336.00
Brainstorming session with the
stakeholders
8 days
Planning office, Project
coordinator
€704.00

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Generate of scope and Adding of
deliverables
7 days
Project executive,
Project Manager
€784.00
Generate of schedule 5 days Project Manager €240.00
Develop the risk 6 days
Project coordinator,
Project Manager
€528.00
Closure phase 2 days €296.00
Stakeholder feedback 1 day Project Manager €48.00
Final sign off 1 day
Kylie, Project Manager,
Tanya, Project
executive
€248.00
9.0 Time constraints
Time constraints are happened as early as the project start date. It is the responsibility of
the project manager to complete the project as soon as possible. Delay into the project activity
has no control and affects the running of the project (Nicholas and Steyn 2017). The time
constraints affect the cost as well as quality. Schedule delay may increase the project cost.

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10.0 Risk factors and risk analysis
Risk
ID
Risk
identificatio
n
Evaluation of risk Risk Analysis Risk
estimation
analysis
Mitigation actions
Likelihood Impact
R1 Inadequate
capital
There may be lack of adequate
funding of the project.
Likely Major € 200 Before plan and start the café, the
business owners should collect more
funds so that there is no shortage of
cost (Duffield and Whitty 2015).
R2 Demand of
workload
As it is starting up business,
therefore to open the café, the
staffs may be working overtime
hours. The workload would
exhaust the staffs.
Likely Minor € 100 More resources are required for the
project so that no extra workloads are
provided on the staffs (Gollenia
2016).
R3 Location Choosing of bad location for
the business will affect the
Unlikely Moderate € 180 A good location is required to be
selected for opening of the café

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opening of café. which should be near college and
university.
R4 Schedule risk It may possible that the project
plan is not completed within
scheduled time due to delay in
one of the project activities. It
causes delay into the project
work (Leach 2014).
Likely Minor € 150 Project schedule is required to plan
the project and estimate all the
activities start and end date with all
possible constraints (Todorovic et al.
2015).
R5 Lack of
regulations
The café is not able to meet
with the local regulations for
the commercial establishments
and there is lack of fire safety
regulations of the café shop.
Unlikely Moderate € 70 The business should maintain proper
local regulations to open the café.
(Walker 2015).

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11.0 Organization structure
Owners(TanyaandKylie)ProjectManagerProjectexecutiveFinanceOfficerPlanningofficerProjectAdministrativeProjectCoordinatorProjectSposnor

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Figure 1: Organizational structure
(Source: Created by author)