Project Management | Case Study

Running head: PROJECT MANAGEMENT
Project Management
Name of Student-
Name of University-
Author’s Note-

PROJECT MANAGEMENT1
Table of Contents
Implementation Plan........................................................................................................................1
Project Overview.........................................................................................................................1
Project Objectives........................................................................................................................1
Scheduled Milestones..................................................................................................................2
Responsibilities of Team Members.............................................................................................2
Success Criteria...........................................................................................................................3
Monitoring and Control Process......................................................................................................4
Tools and techniques used for monitoring...................................................................................4
Project schedule...........................................................................................................................5
Project cost...................................................................................................................................7
Resources Allocated....................................................................................................................9
Quality Management.................................................................................................................12
Risk Management......................................................................................................................12
Stakeholder Management..........................................................................................................13
Project Performance Evaluation....................................................................................................13
Implementation of SIPOC Model..............................................................................................13
Methods for project evaluation..................................................................................................14
Project quality management......................................................................................................15
Project Closure...............................................................................................................................15
Tools used for project closure....................................................................................................16
Post project planning.................................................................................................................16
Bibliography..................................................................................................................................18

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Implementation Plan
Project Overview
The project that is undertaken in this project planning is Royale Pizza situated in CBD
Melbourne. This food industry is famous in serving quality pizzas for its customers. The industry
offers both offline channels and online delivery to the customers which has made it more famous
over the area. With its increase in sales and improving the food quality, the owner of the shop
has decided to renovate the shop and buy new equipment for the shop so that they can expand the
business. The owner of Royale Pizza also wants to include other types of food along with their
pizzas and wants to reduce the wastage of food along with increase their sales profit by 25%.
This report explains the project implementation plan of renovating the pizza shop.
Renovating includes buying some equipment for the shop, flooring of the shop, construction
work, and other kitchen works that are to be done. This report includes the project monitoring
and control process about how the project will be monitored and performance evaluation about
the working progress of the project.
Project Objectives
The objective of project is to renovate the pizza shop that is situated in the Melbourne
region. Renovation includes renovating the dining area along with the kitchen area. The project
also intends to complete the project successfully with proper monitoring and control processes
included while developing the project. Proper project performance evaluation is also undertaken
in the project as a project objective.

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Scheduled Milestones
Task Name Duration Start Finish
Risk analysis of project 1 d Wed 1/04/20 Wed 1/04/20
Checklist of raw materials and
equipment
2 ds Fri 29/05/20 Mon 1/06/20
Complete flooring of new dinning
space
5 ds Thu 25/06/20 Wed 1/07/20
Completion of construction work 1 d Fri 31/07/20 Fri 31/07/20
Responsibilities of Team Members
Project manager: Responsibility of project manager is to organize and motivate the team
who are involved in a project. Project manager controls the time management in the project and
monitor the progress.
Finance Manager: The finance related issues are managed by financial managers.
Financial managers are responsible to produce financial reports, and calculates the direct
investments activities in the project (Eskerod and Jepsen 2016).
Technical manager: Provides guidance as well as helps the upper management with
progress update. He also makes changes in project plans and production.

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Procurement manager: Procurement manager is responsible for handling the buying
process in the project. All the equipment or the raw materials included in project are monitored
by the procurement manager.
Maintenance manager: Responsible to look after the maintenance process in the project.
Maintenance manager tracks the activities that are takes place in the project (Nicholas and Steyn
2016). He coordinates with the maintenance workers so that the work gets completed at schedule
time. He also identifies all areas of improvement and also assigns workers in the project.
Network analysts: Network analysts is mainly responsible for installation. Network
analyst also helps in layout as well as helps to maintain the network components within the
project. Helps to establish connection between the equipment and provides technical support
within the project.
Installing managers: Responsible to install all equipment in the renovation project. The
installation of the equipment should be done at the right location by the installing managers.
Installing managers are also responsible to hire staffs and provide training to them.
Success Criteria
The project success criteria in the project includes
1. The project is intended to be completed within the time and the cost that is defined in
the project.
2. The quality of work that is done within the project should be good and the client
should be happy with quality of work provided.

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3. The work that is under process should be safe and all workers working in the project
should be under safe criteria.
4. Success criteria also includes employee satisfaction and should also include learning as
well as development while developing the project.
5. There should also be environment performance criteria in long term project and all
those environment criteria should be included.
6. The success criteria also includes cash flow management that is the cash flow in the
project should be done properly.
7. All the resources that are specified for the project should be available while project
completion.
Monitoring and Control Process
Tools and techniques used for monitoring
The tool and technique that is used for monitoring the project is critical path method. The
critical path technique includes an algorithm technique that is used for scheduling as well as
planning project. This particular technique helps to find out the longest path that are in sequence
and completes project sequentially (Papke-Shields and Boyer-Wright 2017). Critical tasks
includes defining all the critical tasks and helps to complete the project within the deadline.
Usually critical tasks are used for complex projects. This technique is mainly used in
construction projects where evaluating the activities in project is the most important thing that
project manager should include.