Project Management: Critical Success and Failure Factors, Lessons Learnt, and Recommendations

This report analyses critical success and failure factors in project management, lessons learnt, and recommendations for improvement. It also highlights the skills required for effective project management.

Project Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Critical Success and Failure Factors.......................................................................................3
Lesson Learnt.........................................................................................................................5
Recommendations..................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................8

INTRODUCTION
Project management refers to the process of leading team in an order to achieve the
objectives and goals within the given time period. There is a need for the following project
documentation as by which all the goals or objectives are clear and primary constraints are time,
budget and scope (Carneiro, Silva and Alencar, 2018). It helps the company in order to assign
the responsibilities and roles to the members of team which helps to carry on the work in an
effective and efficient manner. It is the application of methods, processes, knowledge, skills and
experience in order to achieve the objectives of the specific project within agreed parameters
according to the project acceptance criteria. In the present report, Salisbury House project has
taken into consideration which provides the collection of education, historic house museums,
event organisation services and other cultural benefits. In this report based on the assessment 1
critical success and failures will be analysed. In addition to this what the company has learnt will
be explained and furthermore to this, recommendations will be given. Apart from this, lastly the
reflective report of the project will be given considering the career path in project management
highlighting the skills.
MAIN BODY
Critical Success and Failure Factors
Success Factors:
Internal Leadership: The skills, legitimacy and dedication of people who take internal
leadership in bringing up the community is the most important factor in order to longevity and
determining the quality of the community. In context to Salisbury House Project, when it is
starting a new community, finding members who are willing and ready to take on a leadership
role in order to nurturing the community is the most necessary step (Haidabrus, Grabis and
Protsenko, 2021).
Clear goals and objectives: It is important for the company to get successful in its business
operation for that it is necessary to determine the company's mission and its long and short term
goals. In context to Salisbury House Project, it makes sure to establish the strategic goals which
can influence positively impact on the company. Once it knows the company's goals and mission

than it can move in order to determine what they need to achieve them. If the goals and
objectives of an organisation is clear than they can attain the success in the market.
Optimum utilisation of resources: It is the measure of how much the available resources the
company are currently using. It can help in order to plan how to utilise the resources more
efficiently to ensure that it is being as productive as possible. In context to Salisbury House
Project, it is important for maintaining productivity as it prevent staff from being overburdened
or underperforming by burning out and workloads (Karanja and Malone, 2020). It give success
as it gives a better rate of return by maximum utilisation of resources.
Effective Management Team: It helps to build the critical network of skilled change leaders that
they will be accountable for the change execution by providing guidance, support for the change
and directions to the company and employees. In context to Salisbury House Project, it will give
success to the company by the help of effective management of team. It will help the company to
achieve the objectives and goals by the help of proper utilisation of resources. It gives the proper
guidance to its subordinates in an effective manner.
Effective Communication: It is the key factor to improve the results in the workplace and
professional relationship as the one have the ability to communicate with others effectively and
efficiently. With reference to Salisbury House Project, it will create a critical success for the
company as a good communicator will discuss the critical issues, build trust, engage people in
the mission, encourage two way dialogue and exchange information in order to make the
organisation successful (Ng, 2018).
Failure Factors:
Poor Cash Flow Management: By the poor cash flow management it will lead to the demise of
any business organisation and even a business is profitable it can fall to a victim to a crippling
cash flow crises that is caused by often ineffective management of debtors, bad debts, late
invoicing and high stock levels.
Ineffective Business Planning: In context to Salisbury House Project, with the lack or
ineffective business planning it will lead to get failure of its new business operation. It occurs as
it does not regularly review its initial business plan and not ready to adapt in order to changes in
the industry or market. It is the major drawback of the company in order to get success and it will
get the company to failure instead of success.

Lack of Managerial Skills and Training: In context to Salisbury house project, as it does not
proper training and guidance to its employees, staff and labour. Due to this the new teaching
room will not be able to build and unable to fulfil the growing demand of students. As it is very
necessary for the company to provide the managerial skills and training to its staff members in
order to success in the future.
Lesson Learnt
The Salisbury House Project has learnt from its failures that it sees it as a learning
experience however, in different ways different cultures accept failures. It is great way to find it
in an inexpensive and brilliant learning experience (Ruchi and Srinath, 2018). It will help the
company to learn from its past experience and enhance its performance in order to achieve the
goals or objectives in an effective manner. It need to work on its cash flow as this plays an
important role in the success of its business as proper supply of cash flows makes the things
easier and better. It can be done by the effective management of the debtors, solving the
problems of bad debts and late invoice by working on these things the company can able to raise
its success in the market in comparison to its competitors effectively. Every business
organisation wants to get successful in the future and do not want to go its business fail they need
to make the more effective business planning so that which can be executed properly. For this
company need to work properly on its plan and analyse its future consequences in advance only
so that it can be successfully implemented. The company has also learnt from its failure that it
need to be work on providing managerial skills and training programmes which is necessary for
the company to learn and make sure to provide in order to get successful in the future. The
company also need to change the thinking which is must to get the success and overcome from
its failures as it is very important (Sanchez, 2021). It requires a mental reset in order to succeed
after a bad or poor business decisions. The biggest chance for growing and learning comes in the
response. Responding to a failure will builds the leadership skills and muscles. It will help the
company to learn from failure that it forces to fight, find new ways in order to motivate the team,
to think creatively or explore the solutions that had not considered before. In contrast to this,
staying in the failure mode will only invite more failures rather than success. It can pivot failure
into the growth as this will help the company in the long run for the operations of its business. It
helps to understand that defeat is a tool as there is a characterisation of success which is
incomplete without the fact of failures.

Recommendations
There are things that can be recommended to the Salisbury House Project in order to be
successful for the further growth in an effective and efficient manners and can able to increase its
market share in the long run.
Make Use Of Employee Feedback: The employees of the company are an invaluable resource. It
is the employees only who complete their day to day work or operations of the business and they
know what can be improved upon. It is important for the company to take their feedback
seriously and listen to their suggestions appropriately (Sospeter, Rwelamila and Gimbi, 2020). If
someone in the company come up with the good idea then don't be afraid to implement it and see
that how it will work out effectively. As it will the company to encourage and motivate the
employees for the better work and they can utilise their full potential in order to make the
company success for the long run in the market.
Encourage Relationship Among Co-workers: Within the office when the company build
community then for everyone the environment will be pleasant and fewer employees will be
missing the work. It is necessary for the company like Salisbury House project to encourage the
relationship among the co-workers as they wanted to make the coming in ton work enjoyable.
The employees will feel better about showing up each day as if they are working with their
friends and co-workers who becomes friends. It is important for the top level management team
and supervisor to maintain and have a good relationship with their employees or subordinates.
Be Flexible: It is necessary for the company to be flexible in its working and provide their
employees the flexible working hours and be flexible in the expectations. As long as the
company have engage employees which are working hard and for which they have to remain
flexible when attempting to complete the tasks in an effective and efficient manner. At the time
of pandemic it is important for the company to provide the work from home facility to their
employee if the situation allowed for it (Styhre, 2020). If the person in the company is knows
what is expected from them them than the they will going to give best to get it done
appropriately and efficiently.
Personalise the Work Environment: The days of grey cubicles and white walls are over. It is
important for the company to make or create the working environment which can make the
people feel comfortable and increases the employee engagement which is need to personalise the
work environment. It can be done by decorating the work place with lamps, pillows, photos etc.

and in the office needs it can contribute to the high performance that can be expected from the
team.
Skills requires for project manager
The skills which I required to be an effective project manager are described as under:
 Communication skills: To be a project manager, I need to gain communication skills
because it is one of the most important skills that are required to for the project manager.
These skills are necessary for me to communicate with the team members and the
stakeholders. The skills includes the verbal and written communication in front of the
group members. A good communicator provide clear direction to the team members and
create expectations for them to be more productive and efficient. It help in creating
awareness among the team member and provide a sense of direction to them.
 Negotiation skills: This skills are also important for the project manager because it
enable me to negotiate or deal with the suppliers, vendors, clients and stakeholders. It
help me in influencing the team members and encourage them to work towards the goal
of the organisation. It will help me to apply the different negotiation style according to
the situation and make me more experience and efficient. It develop the skills of
negotiation how to provide solution to benefit the organisation.
 Time management skills: I need to improve the time management skills for becoming
an effective project manager. It helps me in managing time and prioritise the task that are
essential for the project manager. I will be able to define task to the team members and
make them stay on the task. It assists me in avoiding procrastination and complete the
work in time. This will assist me in enhancing the productivity and minimising the
distraction while performing the functions of the business. The project are time sensitive
so it is needed to be completed in time abiding by the deadline of the projects.
 Leadership skills: This is very effective skills which I need to gain to become a project
manager. It make ma able to lead, inspire and motivate the team members while making
the projects. This skill allow me to boost the confidence level of the team members and
encourage them top accomplish the goals of the business in time. This skills help me to
form or manage team and also communicate well to the stakeholders. As an effective
project manager, I will be able to make valuable decision and make me capable to
delegate the responsibility and make the team accountable for the assigned responsibility.

 Problem solving skills: To be an effective project manager, I required to learn problem
solving skills which make me able to find the various solution to the different problems.
I will be able to gather the information, identify the problem and provide best solution to
provide advantage top the company. It will make me enable to be proactive and provide
way to the success for the business.
CONCLUSION
From the above report, it has been concluded that the project management includes the
various following steps which helps the project team in order to carry on the objectives and goals
in an effective and efficient manner. The following all activities there is a key role by which the
project is carried out in an effective manner (Zwerenz, 2020). In this report, the various critical
success and failure factors has been analysed which is very important part for the company.
Furthermore to this, what lessons have been learnt from the above failures which are analysed
and explained. In additions to this the various recommendations has been given so that they can
make the improvement and increase its potential in order to increase the market share and
profitability of the company. Apart from this, at lastly the reflective report of the project has been
given and considered a career path in the project management highlighted the skills which is
needed and necessary to acquire in order to be a successful project manager.
REFERENCES
Carneiro, L. B., Silva, A. C. C. and Alencar, L. H., 2018, December. Scrum agile project
management methodology application for workflow management: A case study.
In 2018 IEEE International Conference on Industrial Engineering and Engineering
Management (IEEM) (pp. 938-942). IEEE.
Haidabrus, B., Grabis, J. and Protsenko, S., 2021. Agile project management based on data
analysis for information management systems. Design, simulation, manufacturing: the
innovation exchange, pp.174-182.
Karanja, E. and Malone, L. C., 2020. Improving project management curriculum by aligning
course learning outcomes with Bloom’s taxonomy framework. Journal of International
Education in Business.
Ng, J. J., 2018. Statistical process control chart as a project management tool. IEEE Engineering
Management Review, 46(2). pp.26-28.
Ruchi, S. and Srinath, P., 2018, March. Big Data Platform for Enterprise project management
digitization using Machine learning. In 2018 Second International Conference on
Electronics, Communication and Aerospace Technology (ICECA) (pp. 1479-1484).
IEEE.

Sanchez, M. A., 2021. How Internet of Things Is Transforming Project Management.
In Research Anthology on Digital Transformation, Organizational Change, and the
Impact of Remote Work (pp. 463-484). IGI Global.
Sospeter, N. G., Rwelamila, P. M. and Gimbi, J., 2020. Project management challenges for post-
disaster reconstruction projects in Angola: a public sector perspective. International
Journal of Managing Projects in Business.
Styhre, A., 2020. Thinly and thickly capitalized projects: Theorizing the role of the finance
markets and capital supply in project management studies. Project Management
Journal, 51(4), pp.378-388.
Zwerenz, D., 2020. Performance incentives to increase motivation; potentials of meaningful
activities in project management.