Development of Mobile Application for an Online Delivery Business

Running Head: PROJECT MANAGEMENT
Development of Mobile Application for an Online Delivery Business
Name of the Student
Name of the University

1PROJECT MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................2
a. Purpose of Document...............................................................................................................2
b. Project Background.................................................................................................................2
c. Project Stakeholders.................................................................................................................2
2. Project Scope...............................................................................................................................3
a. Project Objective......................................................................................................................3
b. Project Deliverables.................................................................................................................3
c. Project Milestones....................................................................................................................4
d. Technical Requirements..........................................................................................................4
e. Limits and Exclusions..............................................................................................................4
f. Customer Review.....................................................................................................................5
3. Timeframe and Milestones..........................................................................................................5
a. Work Breakdown Structure (WBS).........................................................................................5
b. Project Schedule (Gantt Chart)................................................................................................6
c. Network Diagram (Critical Path).............................................................................................8
4. Cost Estimates (Budget)..............................................................................................................8
5. Risk Management........................................................................................................................9
6. Project Organisation and Management......................................................................................10
a. Project Organisation...............................................................................................................10
b. Project Roles and Responsibilities.........................................................................................11
c. Project Controls.....................................................................................................................11
i. Change Management (Strategies).......................................................................................11
ii. Management Reporting.....................................................................................................12
iii. Status Report....................................................................................................................12
7. Communications Plan................................................................................................................12
a. Meeting Reports.....................................................................................................................12
8. Conclusion.................................................................................................................................13
Bibliography..................................................................................................................................14
Appendices....................................................................................................................................15
Appendix 1: Gantt Chart............................................................................................................15
Appendix 2: Network Diagram with Critical Path....................................................................16

2PROJECT MANAGEMENT

3PROJECT MANAGEMENT
1. Introduction
a. Purpose of Document
The purpose of this document is to develop a project plan for the development and testing
of a mobile app for Darrell Lea, a manufacturer and retailer of chocolates and other
confectionary items. The company has been operational since 1927 and massively popular
among the Australians till date. However, with changing business strategies and trends around
the world, the management of Darrell Lea also wants a change in the business strategy in order to
be sustainable in the market and also getting more reach towards the customers.
b. Project Background
Darrell Lea is very popular among the Australians and the business has always grown
from its inception in 1927. However, the market landscape has changed considerably due to
massive development and upgradation of technology in which, not only new competitors have
entered the market with new and innovative business strategies and have reduced the market
dominance of Darrell Lea. One of the recently adopted strategies by many popular retailers is
online delivery system in which the customers do not need to visit the store physically; they can
just download a smartphone app, view available products and place order and the retailers
deliver the products directly to the addresses of the customers. Darrell Lea has developed a
similar strategy and wants to develop a mobile app that can be used for online delivery business.
c. Project Stakeholders
The main stakeholders of the project include both internal and external stakeholders as
shown in the following table.