Skills and Stakeholders in Smart City OS Project

This article discusses the skills required by a project manager for the Smart City OS project and the critical stakeholders involved. It also provides advice on engaging stakeholders and developing the necessary skills.

Project Management
Essentials

INTRODUCTION
Project Management is a procedure involves number of critical actions and activities
which are needed to be performed in order to complete the project in assigned time and with
effectiveness and efficiency. The project management process is a supervising act which enable
the management to take up best practices and actions in order to make the involved tasks a
success and finish the project best suited manner. The assignment is a Consultancy Report over a
Smart City Operating System (OS) Project. In regards to the case study, A city named Hull is
conducting journey to become a smart city for which it requires the combination of two key
components technology and discipline. In last 12 months the city have gone through varied
changes which will be leading it to become the Smart City. Hence, in may the a new project
called as Smart City OS project is launched which is focused over to build a smart operating
system for the city as part of its development plans and offering real benefits to the communities
and people or population of it.
The report below is inclusive of number of segments involving varied information related
to the making the project a success. To being with the light is drawn over the skill of project
manager require to lead and complete the project and make it a success. Moreover, information
related to key stakeholders and their engagement within the project is made clear by developing
a stakeholders map. Then moving further in the assignment focus is made over the project
triangle and the importance of its parameters for managing the project of Smart City OS in the
best suited manner. Moving along risks register is developed with identifying 10 risks and then
conflicts are discovered as well their solutions are provided too. In the end, the importance,
development and management of a diverse team is overlooked by the using the Tuckman's Team
Development process.
TASK 1
Critically discuss what skills the project manager of the Smart City OS project needs to develop
to be effective. Reflect on possible actions the project manager of the Smart City OS
project should take to develop those skills.
A Project Manager is the individual with whole bundle or roles and responsibilities to
be performed in favour of making the project a success and attaining all respective objectives in
favour of keeping up with the overall agenda of the same. Hence, a Project Manager have to be

highly skilled and knowledgable for carrying forwards their roles and contributing to effective
completion of the whole project. As the managing individual of the project, the manager has the
key role to be played in parts for taking the project to success and making the best of their skill
sets. In relation to the same the Project Manager of the Smart City OS Project do have the
responsibilities to keep up with some capabilities and competencies in favour of attaining the
aims and objectives of the same. The varied form skills required by a Project Manager within the
Smart City OS Project in order to complete it and extract the best results are as follows: Leadership Skills- The skill to lead and significance of being a leader with followers who
appreciate and appraise the work performed by them is a unique ability of an individual.
The leadership skill is a basic one for a Project Manager to have for effective
administration and regulation of different tasks and team members performing them. The
manager of Smart City OS Project have to be a potential and competent leader in order to
run the project successfully. Planning Skills- A project which is being conducted and involves number of tasks as
well as resources requires effective planning as well for making the best and most
productive use of resources and bringing the best outcomes. Thus, a Project Manager is
essentially requires to hold the expertise in making plan as the base of a successful
project is its successive planning and strategies developed. Research and Development Skills- A Project Manager is the one who will be
overlooking on the whole project of Smart City OS. That means the manager has to be
skilled enough to work with multiple skills and over varies task. Thus, skill set of a
Project Manager involves essential needs for them to be good in research and
development as the manger will be the one making plan and therefore, their abilities to
make the best research will be supporting their planning and strategy development
practices and enabling them to make critical decision while working with in-depth
knowledge and understanding. Collaboration Skills- As the skill of a Project Manager is discussed, they need to be
matched with their responsibilities and roles played. The Project Manager is responsible
for success of the whole project and this raises another requirement for them to be
effective enough in keeping the whole project collaborated and aligned. This is another

important skill of a Project Manager which is essential for them to hold in order to make
the Smart City OS Project a success.
 Monitoring and Controlling Skills- This is another key approach and skill which needs
to be developed and behold by project manager who is dealing with a larger project like
the Smart City OS Project. The skill will enable them to become a strong supervisor in
order to keep a check on aspects of the project beginning form the employees who are
working to make it a success, the activities being conducted and the processes being
followed to conduct the actions and so on.
POSSIBLE ACTIONS THE PROJECT MANAGER OF THE SMART CITY OS
PROJECT TO UPDATE AND DEVELOP THE SKILLS MENTIONED ABOVE IN THE
SECTION.
SKILLS ACTIONS NECESSARY
Leadership skills Can go through training session or can make
use of books and journals to grab more and
more knowledge.
Planning skills Can make use of online platforms and
activities which are specifically developed for
increasing planning insight of individuals.
Research and Development skills The project manager can go through separate
critical aspects of research and development
and develop better understanding for the same
in case of becoming more critical.
Collaborating skills The project manager can take help from their
superior and receive their feedback
continuously for receiving more collaborative
acute.
Monitoring and Controlling skills The project manager can make use of varied
monitoring and controlling tools to be more
effective in perspective of supervising and

controlling activities.
TASK 2
Identify relevant stakeholders and create a stakeholder influence map for the Smart City OS
project and discuss why these are the most critical stakeholders emerging from your
analysis. Critically discuss how to engage the stakeholders, identified with the Smart City
OS project.
Stakeholders are one of the key resources of an organisation or any project enable it to succeed
within its plans and strategies in the most potential manager favouring them to attain the
respective goals and objectives behind the project or of an organisation. Stakeholders of an
organisation and different projects differentiate according to their needs of the respective
activity. There are several different resources that are introduced and brought in by the
stakeholders such as capital investment, tangible and intangible resources, essential supplies and
many more.
In accordance to the consideration of the project of the Smart City OS there are different types of
stakeholders involved within the project beginning with the suppliers of technology that helped
the Hull City to become a smart city and the fastest in the internet world and several others. The
list of stakeholders of the Smart City OS Project is presented below in the section.
 Suppliers of technology – The first key stakeholder of the Smart City OS project are the
suppliers of technology and different software that enable the city enough access to the
required level of technology in order to change the city into one of the leading in the
world of internet. These technology are casio and Connexin which brought the best
technology and are willing to way more innovative technologies towards the Smart City
OS project of Hull.
 Population of Hull City- The next up and a major stakeholder of the Smart City OS
project are the population of the city. The people around the city have contributed a lot in
success and establishment of hull city in past years. In the same manner again population
and community is living in the city will be playing a very important and essential role in
success of the Smart City OS project and making free plans of the Council and
administration succeed in their agendas.

 Employees part of the project- The third stakeholder of the Smart City OS project are the
employees in the members who are going to work on it and who are already being
working on it. Employees for the people working in an organisation or over any project
plays a very important and essential role in favour of the aim and objective of the practice
going on. Skill and abilities of employees will support the plans and objectives in order to
make the project a successful one and lead the city towards development as well as
growth continuously helping it to attain the objective of becoming the World’s best and
most techno friendly City which better connectivity and information system. The Council- The last but not the least is the Council of the Smart City OS project who
around the administrative processes and are responsible as well as the heads behind the
development idea of the city to change it into the world class technology friendly city
around the globe. The council is the one who has developed the plan and is regularly
innovating and creating new ideas to keep the development of the city going. Hence,
characterize them to be the most important and essential part of the stakeholder grid in
relation to the project and in relation to the success of it.
TASK 3
640
Critically discuss the importance of the various project triangle parameters that will need to be
managed by the Smart City OS project manager over the course of the project, and how
they may inter-relate to each other.
Discuss the impact of possible changes to this project. Supported by other similar projects.
TASK 4
640
Provide advice to the project manager on what resources may be required for this project and
what could be an effective cost estimation technique for the Smart City OS project and
explain why.
TASK 5
640

Develop a risk analysis by constructing a risk register for the Smart City OS project by using the
risk register.
RISK RISK LEVEL
(Low, Medium and
High)
LIKELIHOOD OF
EVENTS
MITIGATION
STRATEGY
Environmental Risk- LOW IT MAY BE
POSSIBLE
Operational Risk- MEDIUM LIKELY TO
POSSIBLE
Financial Risk- HIGH VERY LIKELY TO
TAKE PLACE
Strategic Risk- MEDIUM LIKELY TO
POSSIBLE
Reputational Risk- LOW IT MAY OCCUR
Compliance Risk- MEDIUM LIKELY TO
POSSIBLE
Technological Risk- HIGH MOST LIKELY
Social Risk- MEDIUM LIKELY TO
POSSIBLE
Human resource
Risk-
MEDIUM LIKELY TO
POSSIBLE
Lack of Resources- LOW IT MAY OCCUR
TASK 6
640

Identify at least six conflicts that may arise when running the Smart City OS project and their
sources. Critically discuss which actions can be taken by the project manager to resolve
them and suggest appropriate conflict management and/or negotiation strategies to address
these.
TASK 7
640
Critically discuss what the project manager can do to build a highly successful team for the
Smart City OS project. Critically reflect on what actions the project manager can take to
build a diverse team for the Smart City OS project, and what are some of the challenges of
working in diverse teams.
CONCLUSION
200

REFERENCES
Books and Journals