Project Management Essentials for Smart City OS Project

This report explains the importance of project management in an organization and the skills required for effective project management in Smart City OS project. It also identifies stakeholders, manages finances, and explains the project management triangle. The report provides all the essential information for successful project completion.

Project Management
Essentials

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Task 1...............................................................................................................................................3
Skills which are required in effective project manager and reflecting on skills required for
Smart City project.......................................................................................................................3
TASK 2............................................................................................................................................6
Identifying stakeholders which are important for project success..............................................6
Task 3: The project Triangle............................................................................................................7
Task 4: Managing finances..............................................................................................................8
Task 5: Risk management within the project ................................................................................10
TASK 6..........................................................................................................................................13
Analyse and identify the six conflicts that raise during the smart city OS project. Discussion
on all those action which is taken by project manager for solve the conflict management and
negotiation strategies for overcome from different conflicts....................................................13
TASK 7..........................................................................................................................................16
Discuss on all those factors which is used by the manager for build the effective and
successful team for the smart project and also action adopt by management for formulation of
diverse team..............................................................................................................................16
Slower decision making............................................................................................................17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19

INTRODUCTION
This report helps in understanding about importance of project management in an
organization. Project management is explained as process of managing various stages of project
effectively and ensuring that every stage included in project should be executed effectively. It is
explained as use of knowledge, skills and tools to deliver something valuable to consumers.
Project managers plays vital role in completion of project as manager assists its team in
understanding about deadline of project. Project manager focuses on assessing the risk involved
in project and help its team in understanding about different constraints which can be faced
during completion of project (Chen, Lan and Ma, 2018). Purpose of project management is to
plan about a project and manage it effectively. It involves various stages which includes risk
assessment, preparing budget for project and ensuring that communication among project
manager and its team is clear.
Team members should know about goals and objectives which are related with project
and they should understand the purpose of the project. Effectiveness and efficiency of any
project depends upon its team as individuals which are involved in the project have to ensure
that their performance would help in achieving goals and objectives which are desired from the
project. This report also includes information about various risks which are involved in Smart
City OS project and how these risks either can be minimized or eliminated (Abyad, 2017).
MAIN BODY
Task 1
Skills which are required in effective project manager and reflecting on skills required for Smart
City project
Project managers plays crucial role in managing the project as its role is to plan, execute,
monitor, control and complete the project. Managers are responsible for managing the team
involved in the project and focuses upon planning resources and budget which can help in
completing the project effectively and efficiently. Success and failure of any project depends on
its planning and project manager is responsible for planning of different stages of project. In this
scenario Hull City focuses on becoming a programmable and smart city which can be possible
by implementing technological advancements. Project of Smart city is proposed by Hull city

council and it has been delivered to companies like Connexin and Cisco which are delivering
smart technologies and focuses on affecting lighting, mobility, security etc.
During a project there are various roles and responsibilities of project manager which should be
completed during this Smart City project and these roles are mentioned below:
Initiation phase – Focusing on developing a project charter and identifying relevant
stakeholders which might affect the project. This phase plays vital role in planning of project.
Planning phase – Developing an effective project management plan and understanding about
scope of project. Collecting information about requirements of the project. Planning about time
which is needed to complete the project as time management is important part of project. It
includes planning, defining and scheduling activities according to time.
Planning and estimating cost involved in the project and focusing in determining overall cost of
project.
Planning and identifying quality requirements which should be met after completion of
project.
Analysing and understanding risk which is involved in project and taking measures to minimize
the impact of risk (Cicmil and et. al., 2017).
Executing phase – This phase focuses upon managing the project effectively and ensuring that
all aspects of project should be completed by assuring the quality. Effectively managing the
project team and communicating effectively within team involved in project.
There are various skills which are required in project manager which can help in completing the
project and these skills are mentioned below (Rooswati and Legowo, 2018):
Leadership skills – Leadership helps in leading the team towards desired goals and objectives.
Being a project manager individual have to ensure that project should be completed with desired
timeline. Project manager leadership skills would help in managing tasks and activities
effectively. Project manager have to be effectively in order to run and complete the big project
like Smart City OS.
Research and development skill – In case of Smart City OS project, manager have to be precise
and accurate with its planning. Effective planning is only possible when manager have
effectively analysed business environment and should analyse risk which are involved in project.
It would also help in developing an effective strategy which is helpful in completing the project.

Planning Skill – Every project have numerous tasks and activities which should be completed
within desired timeline. For effective results project manager have to plan about whole project
while considering various constraints which can be faced during project. Project manager have to
ensure that every aspect of project should be covered during planning phase.
Problem-solving skill – Project manager have to ensure that any type of problem or issues
raised during project should be resolved by following problem-solving guidelines. Project
leaders focuses on using its knowledge in solving any type of issue. Project manager have to
ensure that problem should be analysed by understanding about situation.
Collaboration skill – Project managers focuses on assigning tasks to its team members
according to their skill and expertise. It is important for project manager to foster collaboration
among team members as it helps in completing the project effectively and efficiently. During
Smart City OS project it is important for team members to collaborate as it helps in making work
smooth and easy.
Monitoring and controlling skill – This skill help project manager in tracking and monitoring
the progress of project. Such skill help managers in forecasting about future scenarios and help in
taking appropriate steps to complete project with deadline. This skill helps project manager in
keeping track of resources and budget, it also help in understanding about needs of project for its
success (Errida and Lotfi, 2020).
Possible Actions The Project Manager Of The SMART CITY OS PROJECT TO UPDATE
AND Develop the Skills Mentioned Above In The Section:
SKILLS ACTIONS NECESSARY
Leadership skills In order to develop such skill individual have
to learn and understand about leadership.
Planning skills Individual can develop their skills by planning
an event at smaller level.
Research and Development skills Individual can focus on researching about any
issue and forecast about future scenario.
Collaborating skills In case of projects, individual can take help
from their senior and can learn more about

collaboration.
TASK 2
Identifying stakeholders which are important for project success
In case of Smart City OS project there are various stakeholders which are involved in
project and these stakeholder have their participation in this project. Stakeholder helps an
organization in operating into business environment and ensures that it should get appropriate
support which can help organization in boosting its productivity and profitability. Stakeholders
involved in any organization focuses on changing the thing according to need and ensures that
organization should have appropriate amount of resources which can help in smooth operations
of organization. There are various stakeholders which are involved in Smart City OS which are
mentioned below:
Technology providers- One of the major stakeholder in Smart City OS project is computer and
design providers as it help in getting appropriate support in case of technology and getting
technological advancements in order to make Hull city a programmable and smart city.
Companies such as Connexin, which have contributed in making Hull city a smart city and
bringing innovations in making it better city (Grzeszczyk, 2018).
Project workers – Another stakeholder in Smart City OS project is workers which are working
towards completion of project. Employees are vital for this project as it help in completing the
project within desired timeline and completing the activities in achieving goals and objectives.
Skills and knowledge of workers plays vital role in completion of project and it ensures that it
should be completed by effective utilization of resources for project.
The Council- Council members are the one who are considered as third stakeholder which are
important for providing authorities to companies for the project. Council have upper hand in
making Hull city a smart city. Council is one of the stakeholders which have build the plan and
ensured that it should make city a effective place and change is possible by making technological
advancements. Council is considered as one of the important stakeholder in this project because
of its involvement in the project and success of project depends upon council members
(Radujković and Sjekavica, 2017).

Task 3: The project Triangle
The project management triangle refers to a paradigm which is held responsible for
managing as well as supervising project associated tasks when working as a team. The project
management triangle is also referred to as Iron Triangle. An organisation when engaged in
business project activities have to go through lots of business complexities and competition in its
external environment. Therefore, proper management of activities with business operations have
to ensured by project manager, this tool provides with great help when engaging project
activities in the most effective manner. The functional aspects of the given model is presented
below with their relation to the given context of smart city development and their related
importance in current business situation (Kerzner, 2017):
 Scope: One of the foremost component of given triangle is referred to as scope. In this
element quality standards of working for attainment of a given project is being defined.
This stage is helpful to accomplishment of respective project goals as well as objectives
at the most efficiency.
 Time: In this following segment of the triangle time as a resource is being allocated and
defined as per variety of activity to be produced in the project institute for
accomplishment of desired project goals as well as objectives. Respective element of the

model is treated as the most important segment for enhancing efficiency of the project
work.
 Cost: Last element of the model is an inclusion of monitory resources which will be
needed for completion of desired project goals. High dedications are being made for
using such resources in the most effective manner. Higher utilisation of such resources
would ensure greater growth opportunity for the project firm.
The above mentioned parameters of the project management triangle are related to each
other. Such elements of the model can be managed in accordance with their efficiency and could
also prove to be great opportunity for Smart City OS project to succeed in its respective goals as
well as objectives. The first component which provides understanding of scope for the given
project defined respective standards on which all the project workings and tasks will be based on.
Cost and time required for completion of the project task is directly dependent on scope of the
project institution. Another element i.e. time provides with aspects of time taken which will be
needed for completion of the given project. Scope and cost segment of the project management
triangle is interrelated with time factor of the project as such factors would be highly dependent
on time. Lastly, the third factor i.e. cost also relates with the other two factors in which al the
given factors develops their understandings for promotion of better activity for completion of the
given project (Krishnan, Mathiyazhagan and Sreedharan, 2020).
Task 4: Managing finances
Smart cities often have significant cost of operations as in the given context Hull City
Council purely dedicates research programmes and required resources including funds, labour
etc. for considering risk management in operating in external environment of the corporate firm.
Funds by government: As per this element it is to be evaluated that government funding
are available in the specified region. Availability of such funding provides with great help to
undertake effective operational activities produced in the corporate firm.
Ground level funding: Public agencies or private investors can be classified under this
category to provide funds for the project firm. This is treated as the fastest medium through
which funds can be acquired for developing effective standards in completion of desired project
tasks (Moradi and Moradi, 2021).
Business Partnerships: In this manner funds can be acquired through private business
partners in the local as well as international region of business operations. This would benefit the

regional development and will also contribute towards better mobility of funds through various
markets of the given region.
Bonds: This is considered as the most trustable source in which a project firm can acquire
fund resources for completion of desired project tasks with attached goals as well as objectives.
It is also known as loans and can be acquired through any financial institution being operating in
the business region.
User Fees and Expect to be paid: In this type of funding the users might pay to get
services which will be needed for a specified period of time. In this various standards regarding
expert advise is being promoted to acquire resources for completion of desired project goals and
objectives.
Other than financing requirements for the given context there are various other
parameters through which efficiency of efforts being produced for developing smart city can be
done. Various factors which will be highly concentrated for enabling effective development of
smart city in the provided context are listed below (Meredith, Shafer and Mantel Jr, 2017):
Infrastructure: This refers to the regional infrastructure in which all the proceedings of
the development of smart cities is to be performed. It refers to the technique through which all
the proceedings of the corporate firm is to be identified as the most effective manner in which
business operational activities is to be performed.
Human Resource: This type of resources is to be the most taken care of in promoting
effectiveness of activities to be performed in the corporate firm. For development of smart city in
the operations being human resources are to be most taken care off as positive working
environment can be promoted for ensuring better conduction of operational activities and thus
will increase efficiency.
Technology: Use of technologies might prove to be an excellent step for promotion of
better operational activities to be produced in the project institution. Simplification of efforts
being produced in the operational firm could be done through use of technologies.
It becomes important for project manager to develop better understandings of the given
market in which all the proceedings related to project activities will be interlinked. In addition to
this all the financial proceedings during the course of project work was being considered. For the
given context of smart city development, it can be said that all the variant related to development

of the city keeping in mind all the financial needs will be taken into consideration for
accomplishment of project tasks (Lock, 2017).
Task 5: Risk management within the project
RISK RISK LEVEL
(Low, Medium and
High)
LIKELIHOOD OF
EVENTS
MITIGATION
STRATEGY
Environmental
Risk- It is termed as
risk that have the
reason of levelling
to the encompassing
with Natural
surrounding.
LOW IT MAY BE
ACCOMPLISHABLE
The City Council might
create and supervise
the Conditions that
have suitable variations
in tactics. Also, they
require to enhance the
air choice of the city.
Operational Risk-
This risk is rising at
the time of
presenting
functional term of
the actions during the
task.
MEDIUM LIKELY TO
ACCOMPLISHABLE
The tactics for
recognising, justifying,
and managing the risk
in the relation to a
charity's facilities and
commercial needs”
(Sperry and Jetter,
2019).
Financial Risk-
Financial risk is
termed as the danger
that issue from a
deficiency of
business.
HIGH VERY LIKELY TO
TAKE PLACE
Moreover, the council
is shortened on
currency, the outlook
of financial risk will
raise. The organisation
might make sure that
they have a sufficient

fund with them in
respect to neglect such
danger.
Strategic Risk-
Strategic risk is
termed as a risk that
may have an impact
on plan of actions or
execution and
perhaps it will lead
to a failure.
MEDIUM LIKELY TO
ACCOMPLISHABLE
The task executive for
the project that might
create effective set of
the decisions on the
with the motive of
well-being and follow
the particular
formulation.
Reputation Risk-
Respective risk
refers to as a
unseeable potential
risk for city's
effective name that
might apparent in a
variety of fields.
LOW Likely happen The municipal council
lead to make sure that
the city's image might
not endure any more
alterations. The city's
crime rate might be
decreased and the
educational system
might be enhanced.
Compliance Risk-
Cost and legal
penalties might
resulted from a non-
accomplishment to
adjust program and
limitation, that is
termed as
compliance risk.
MEDIUM LIKELY TO
ACCOMPLISHABLE
The organisation might
match to the city's
argumentation and
program as well as
lawful duties (Siegel,
2020).
Technological Risk- HIGH MOST LIKELY Hull will be capable to

Any expectation for
failure as a result of
application
occurrence or growth
is termed as the
technological risk.
be a programmable city
by enhancing the
delivery with the
decreasing the values.
and utilising new
networks like as the
Internet of Things,
artificial intelligence,
and machine learning
that are based to it.
Social Risk-
The given term
"social risk" will
relates to any actions
that will have an
impact on a
community. Fraud,
grouping well-being,
human rights ill-
treatment, and many
other.
MEDIUM LIKELY TO
ACCOMPLISHABLE
The municipal
government might
provides citizens with
high set of the
knowledge and educate
them to the
enhancements and
benefits that the smart
city will convey.
Human resource
Risk- When
candidates will not
make an effort to
achieve their projects
on the time, they put
themselves at danger.
MEDIUM LIKELY TO
POSSIBLE
The council is creating
a new market for the
technologically
employed workforce
while simultaneously
developing in their
talents.
Lack of Resources- LOW IT MAY HAPPEN The Council might
make sure that the

essential funds that are
available in respect to
create the greatest
utilisation of it. As
there might be efficient
resources that use in it
(McHugh, Domegan
and Duane, 2018).
TASK 6
Analyse and identify the six conflicts that raise during the smart city OS project. Discussion on
all those action which is taken by project manager for solve the conflict management and
negotiation strategies for overcome from different conflicts
Smart City programmes combine and manage the IT with internet connected devices and
it states to connect all devices with technical factors that also includes waste management as well
as smart grids. But there are different challenges faced by management while engage of new
programmes in the city and it generate problems for Hull to complete their journey of
programmable city (Stern, 2020). Conflict management is a critical process and it occurs at the
time of Hull city development. Some of the major conflicts that raise at the time of running smart
city are mention as follow:
Conflicts Mitigation/Negotiation practice
Mission of project This conflict raise between the top authorities
of government and company management
which is responsible for completing the Hull
city smart programmes. Moreover, it identify
as the potential conflict which emerge at
designing time of project. Further, to minimise
the dispute project manager utilise the
collaborative approach in order to agree upper
management for accept the compromise or to

identify a remedy to achieve company goals.
Indirect communication channel The term communication is used to transfer all
information and this occur at the time of
project. In the context of Hull city programmes
this is understand that misinterpreted
knowledge generate complexity for the
business to perform their work in the decided
manner or project. This also results that
unknown circumstances are raised and it create
problems for induce effective smart city
projects. Direct communication channel and
transparency factors are included to minimise
this the conflict of communication (Tzanetos
and et. al., 2018) ).
Leadership related conflict. Leadership generate different disputes and it
results that different disagreements raise
between project manager while completing the
smart city project. This is because each leader
follow different style to support and motivate
their team. In order to minimise the conflicts
smart city project manager educate leaders
about culture and value of organisation. So all
of them work with similar practices for
minimise conflicts among them.
Differences in Personalities Each individual is different from another one
and this results that their identities are
influenced by other as what they believe,
follow and encounter. Moreover, it generate
the clast between smart city OS project teams.
So Hull city project manager formulate

positive work environment in the organisation
workplace to minimise company challenges
(Uhl and Peterson, 2018)
Change in the infrastructure Smart city utilise the sensor technology and
this aids to gather as well as analyse
information which maximise the quality life of
residents. In the context of Hull city smart
project or programmes this is understand that
the city authorities is focused towards
development of the roads and for this an
approximate amount of £55,000 is invested.
The main purpose of this is to reduce the traffic
congestion and this also results in change of
city infrastructure. With the analyses this is
also identified that about all sections that by
utilise of technology overall information such
as rush hours stats, number of unlawful
incident at road, etc. and many more crucial
information is identified by management to
induce the right information related with
traffic. But the major issue that is understand
while implement of new infrastructure relates
with technological factors implement and high
amount of cost is required by management.
Develop of community Smart city journey is truly exists and thrive
with adventure because it engage technology
among all factors. A city is developed for
increasing the number of economical factors
and also to engage active engagement of
technology because this helps to complete all

work in minimum time-period. Also, smart city
require smart citizens who understand the new
city-wide project so another conflict that raise
in the journey of Hull city project is is done
quality life citizens. Furthermore, to minimise
challenges management consider towards
implement of those factors that train society
members.
TASK 7
Discuss on all those factors which is used by the manager for build the effective and successful
team for the smart project and also action adopt by management for formulation of diverse
team
Teams plays an important role and this is used to perform all work with engage of the
skilled individual as this aids the country for improve their personality. A varied team is
formulated from engage of all those individuals who belongs to the various culture and also they
follow various experience and values. Also, they belong or relate with different background and
this consists that project manager of Smart City OS project determine and develop the strong
project to formulate the multiple teams that helps to perform the work in a proper manner. The
theoretical development process for the smart city relates with those project systems that is used
for completion of the OS project in a detailed manner. Some of the major steps which is related
with the idea of the smart city project are mention as follow:
 Formation- The first step is to establish and engage supervisor which aids towards the
formation of teams and also for assign the individuals within a similar team-project. In
simple terms, formation is the step of formulating team and also group which are based
or fulfil the recruitment of the personnel for fulfil job requirements. It also helps for
make all individual familiar with project systems (Wood and et. al., 2021).
 Storming- Second stage is also crucial for the manager as well as project manager and
this is because employees and organisation which is engaged in the completion of
project is different from each other. So within this stage management develop of same
aim helps to complete all work in a proper manne.

 Norming- Third stage is effective for the organisation and individuals as within this
stage teams members know each other. It is also used for formulation of the completion
of task with induce of job requirements to complete work in a proper manner through
update the company information (Wu and Chen, 2021).
 Performing- It is the another important phase and this ensure the success of the Smart
city project. Along with this individual understand all task and it provide gurantee to
the individuals for complete their work in an effective manner and this helps for
manager work with decided objectives.
 Adjourning- Last and final step is the adjourning and with this workers and customers
separated when the project is completed and goals of organisation is achieved. In
addition to this leader divide the group and recognise all those individuals which is
based on merit.
Challenges faced by management while performing work in the diverse teams
Working within the team is one of the crucial and important profession and those
individuals who are able to complete their work in team perform their project in a well-trained
manner. Some of the major challenges which is faced at the smart city programmes are mention
as follow:
Slower decision making
An innovation is based on different ideas, opinions and perspectives which are gathered
from the different team-members. But sometimes this create challenges for the management
because it can slow the overall process or procedures as new systems are induced and learned by
the engaged workforce. So it can slow the process of completing organisation operations and
also to delay in decision-making and this results that Hulk smart city authorities face difficulty to
explore new systems and ideas. Therefore, to overcome from this management consider that the
decisions which are passed or delegate for run the smart city programme deliver all essential
information to the teams.
CONCLUSION
From the above discussion being carried out about developing smart city using project
management techniques it can be concluded that, by undertaking principles of project
management project executives can define better standards of working in a project firm. The

project fundamentals are to be carried out in the best possible manner through using project
management techniques, creating of good value out of project resources being invested towards
completion of project can prove to be effective manner to guide growth. The project manager
could ensure proper quality management techniques in proceeding with operational working to
be produced in the project organisation. In addition to this, it can be concluded that disputes and
conflicts can be avoided through use of project management techniques. For the purpose being
project work can be divided into small goals as well as objectives in which all the proceedings of
the project can be ensured for completion of the objectives at the right time and with reasonable
investment of resources in the project activities.

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