Integrated Baggage System in Terminal 3 of Heathrow Airport

Running head: PROJECT MANAGEMENT
Integrated baggage system in Terminal 3 of Heathrow Airport
Name of the Student:
Name of the University:

1PROJECT MANAGEMENT
Executive Summary
Heathrow Airport is operating with 73.4 million of the passengers those are arriving as well
as departing from the airport in the year 2014. Therefore, in the airport baggage handling
becomes a key problem. The airport is invested into Terminal 3 integrated baggage project in
which they design a baggage system by means of robotics technology to provide faster and
reliable baggage services to the passengers. Project management concepts is used in the
project to manage relationships among various parties those are involved in the project. In the
report, there is discussion of the project charter, scope, objectives and detailed work
breakdown structure in tabular form. There is also discussion on the stakeholder analysis and
stakeholder management strategies to handle the project plan successfully for better
implementation of the proposed system.

2PROJECT MANAGEMENT
Table of Contents
1 Project Charter....................................................................................................................3
1.1 Scope statement................................................................................................................3
1.2 Out-of-scope.....................................................................................................................4
1.3 Project goals.....................................................................................................................4
1.4 Project objectives.............................................................................................................4
1.5 Work breakdown structure...............................................................................................4
2. Stakeholder analysis...............................................................................................................7
2.1 Stakeholder register..........................................................................................................8
2.2 Stakeholder management strategy....................................................................................8
3. Index.......................................................................................................................................9
Constraints, assumption, risks and dependencies..................................................................9
Bibliography.............................................................................................................................11

3PROJECT MANAGEMENT
1 Project Charter
Project title: Heathrow Airport
Date of authorization: 29th January, 2016
Project start date: 8th February, 2016 Project finish date: 18th December, 2016
Key scheduled milestones:
I. Creating an automated baggage system for Terminal 3 of Heathrow Airport
II. Providing training to the staffs to implement the baggage system
III. Producing a guidelines to the users to handle the system
Budget information:
The integrated baggage system is operational in Terminal 3 with a capital investment
value of £82,091,000. There is a monthly rebate of £365,900.00.
Project Manager:
{Please insert your name} Phone number Email Id
Assistant project manager:
Johnny Smith [phone]
[e-mail]
1.1 Scope statement
The scope of this project is to develop an integrated baggage system at Terminal 3 which
enables direct as well as transfer the bags to process in connected facility. The project plan is
required experienced project team members to manage relations among various parties those
are involved. There is usage of advanced robotics technology into the baggage system. With