Project Management

This document provides an overview of project management, including project goals, scope statement, and project delivery life cycle methodologies. It also discusses the methods and processes used to monitor and measure project success. Study material and expert guidance on project management are available on Desklib.

Running head: PROJECT MANAGEMENT
Project Management
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1. Project goals of Royal Pizza
The main business goal of Royal Pizza is to increase quality of their food and increase
into the annual sales plus profitability. The goal of the project is that the owner of the
shop decides to renovate their pizza shop and buy new equipment to expand their
business. The business also aims to reduce its food wastage. With the renovation of
flooring, installing and others, the project work is also based on installation of suitable
software as well as hardware (Kerzner & Kerzner, 2017). The entire goal of the project is
to meet the total cost which is around AU$40,000 with scheduled start date 1st March.
The entire duration for the project is 6 months. The safety controls are associated with
project cost which is required in the project budget plan.
Project goal Measure the goal
Renovate the pizza shop and buy new
equipment
Increasing in customer satisfaction and
customer retention rate
Reduction of food waste It is measured by increasing profitability
by 25%.
Renovate the kitchen area Creating dinning-in spaces to service more
customers
Meet with the project budget and schedule The project should start its project work
on 1st March and finish within 6 months
with a budget of AU$40,000

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2. Scope statement
Scope Description
The scope of this project is to plan the renovation of Royal Pizza and carryout the interior
and exterior renovation work of the store. The project will be initiated by 1st March and
complete within six months. The project is considered as complete when the pizza store is
able to conduct the point of the sales and increase its profitability by 25%. The project is
estimated with a budget of AU$40,000. The project will consist of project phases such ad
design, procurement and delivery, construction and installation and painting.
Project Deliverables
The deliverables of the project plan are as follows:
o Market research of the Australian market similar to the pizza business like Royal
Pizza
o Vendor acquisitions contracts (Heagney, 2016).
o Customer based profitability of the business plan of Royal Pizza
o Interior and exterior design plan
o Site proposal plan for Royal Pizza renovation (Schwalbe, 2015).
o Personnel acquisitions and employee training
o Conduct an advertising plus campaign (Kerzner, 2018).
o Training provided to the employees

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Project Acceptance Criteria
The renovation of the plan is considered to be completed when Royal Pizza will open their
store and business again for serving the customers. The store will be handled over by
means of the project planning team for management of the store.
The project will also accepted when the project is to be completed in schedule time period
and estimated project budget (Turner, 2016).
The project plan will meet with its project goals that they can serve the customers and
increase its customer satisfaction level. The store will also increase its profitability by 25%.
There is proper expansion of their business among the Australian market so that it helps
them to expand their business globally (Binder, 2016).
Project Exclusions
Without the approval of the pre-construction team and project sponsor, the project work
will not possible to conduct. It is also not possible of final construction work and business
permits the project will not to be completed. The health officials are also required to
inspect in addition to approve the project work before grand opening day of the pizza store
after entire interior and exterior renovation (Lock, 2017).
The business should ensure that all electrical as well as gas supplies equipment are there in
the store to start the construction plus power to run the equipment.
Project Constraints
Following are the constraints which are associated with the project tasks such as:
 Without proper vendors, it is not possible to obtain the goods as well as services
required to conduct the renovation work of Royal Pizza.
 The local acquisitions is not completed in time and prior approval from the project

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sponsor is not taken.
 It is not possible to start renovation of the facility without the permission of the pre-
constructions. Delay into the opening of the restaurant is occurred if different
permissions are not approved in proper way and health inspection is not done
properly.
 There is delay in delivery of the goods, services and equipment which cause delay
in opening of the store.
Project Assumptions
o The final completion date of the project is to be meet by the project team members.
o There should be proper staff training and there is hiring of 12 staffs for performing
the project work.
o The working time of each resources is based on 8 hours shift with 5 days in a week.
o The duration of each activities are presumed to correct and extra flexibility is to be
built into the business plan for mitigation of project risks.
o The cost of each resources are known and the kitchen equipment, dining room
furniture are not known but still the financial officer can estimate a proper budget.

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3. Project delivery life cycle methodologies
PMI/PMBOK is the project delivery life cycle methodologies which is used to guide
the standards of the project management. The process delivery steps based on the case
study are as follows:
Initiation: Under this methodology, the project manager defines the start of new
project and new phases of the existing infrastructure of Royal Pizza.
Planning: When the project scope is meet, then the project objectives are also
achieved. Executing: There is execution of the work which are defined into the
project plan (Kerzner,, 2017).
Monitoring and controlling: The project manager also reviews and regulates the
project progress plus its performance.
Closing: There is conducting of all the project activities across the process groups
those are close to the project work.
Methods and processes used to monitor the project successfully and ways to measure
are as follows:
The cost performance of the project is provided with an indications that the planned
budget is enough to complete the project work. Schedule performance of this project is
provided with a planned schedule as well as dates to reach and complete the plan on time.
The project work is also monitored by determination of the schedule and cost variances to
track if the project is on schedule or behind the schedule (Nicholas & Steyn, 2017).
Similarly, it is also determined if the cost is under budget or over budgeted. When it is
seen that the project duration is exceed with a planned duration by 20%, the proper
project actions are to be taken to meet with the targets of the project.

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The project plan is influenced by the project changes which are caused due to sudden
addition to any resources in the project and delay in the plan. A detailed project scope as
well as project requirements with the customer will reduce changes into the project and
the customers and clients are satisfied with the services. At the time when there is
deviation from planned project values, then there is a change request which are required
to meet with the planned project values (Milosevic & Martinelli, 2016). A change
implementation plan will require to minimize the risks due to project plan changes. The
project stakeholders are also informed of project changes so that there are informed of the
changes which are occurred into the plan. As there is change in previous project plan,
scope as well as targets, then the project stakeholders are required to notify about
changes.

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References
Binder, J. 2016. Global project management: communication, collaboration and
management across borders. Routledge.
Heagney, J. 2016. Fundamentals of project management. Amacom.
Kerzner, H. 2017. Project management metrics, KPIs, and dashboards: a guide to measuring
and monitoring project performance. John Wiley & Sons.
Kerzner, H. 2018. Project management best practices: Achieving global excellence. John
Wiley & Sons.
Kerzner, H., & Kerzner, H. R. 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Lock, D. 2017. The essentials of project management. Routledge.
Milosevic, D. Z., & Martinelli, R. J. 2016. Project management toolbox: tools and
techniques for the practicing project manager. John Wiley & Sons.
Nicholas, J. M., & Steyn, H. 2017. Project management for engineering, business and
technology. Routledge.
Schwalbe, K. 2015. Information technology project management. Cengage Learning.
Turner, R. 2016. Gower handbook of project management. Routledge.