Project Management ICT
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Added on 2020-03-16
Project Management ICT
Added on 2020-03-16
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Student’s NameName of UniversityAssessment 3 ICT Project Management Project Charter
ICT Project ManagementProject CharterTable of ContentPart One............................................................................................................................................................2Part Two............................................................................................................................................................3Part Three.........................................................................................................................................................5Part Four...........................................................................................................................................................9Part Five..........................................................................................................................................................11Part Six............................................................................................................................................................12References......................................................................................................................................................131
ICT Project ManagementProject CharterPart OneProject Description: RALS displays it’s farming and lifestyle equipment in a show organized by them in themonth of November for three days every year. They sell tickets and the money they own by selling isdonated to a charitable trust i.e. ICV. The ticketing system causes many problems for being manual like onthe first day of the show the ticket counter gets overcrowded by visitors and some visitors try to break theboundary and get inside without paying for tickets. When RALS came to know about the situation, theorganization decided to transform its manual ticket booking system to web-based ticket booking system.For doing this, RALS gave the project to its old consultant Virtucon.Area of Impact:Rank 1 - Customer: The customers will be very happy as they will not have to wait at the ticket counter fortheir turn as now they can book their tickets online.Rank 2 - Operational: As now most of the customers will book their tickets online, a load of work on thesecurity gate and the ticket counter can be reduced.Rank 3 – Finance: Now RALS will be able to earn more money by selling tickets because now morecustomers will visit the show as the new ticketing system is web-based they no longer will have to stand inthe queue.Rank 4 – Strategy: RALS will own more money by selling tickets now, so they will be able to donate moremoney to ICV.Rank 5 – Social: Now RALS can donate more money to the ICV charitable trust to show that they are tooconcerned about the society.Project value:Value 1 (Faster): Now all the work will be done faster as the visitors will book their tickets online so on thefirst day of the show there will be less crowd in the ticket counter in compare to before and the volunteers inthe ticket counter will be able to do their work faster.Value 2 (Do more): After the introduction of the new online ticketing system of the new ticketing systemRALS will get positive outcomes as per their expectations and will be motivated to do more shows.2
ICT Project ManagementProject CharterMetrics with time target:MetricsTargetDonation to ICV by 6% and increase in profitEnd of NovemberThe crowd in the security gate and the ticket counter will be reducedIn Show, NovemberBefore the beginning of the show, beginning of profit incomeOctoberRALS will start getting money before the show begins in NovemberOctoberPart TwoScope Management PlanDefine Scope[CITATION Mon17 \l 1033 ]: This project’s aim is to create an online ticketing system to allowits visitors to book their tickets online in order to decrease the load of work of the volunteers in the securitygate and the ticket counter.Identify requirements[CITATION Jor12 \l 1033 ]: The visitor’s identity proof for first time registration,accessible from all devices, free from cyber-crimes and a scanner tag is required for recognizing its visitors.In-Scope: The online ticketing system should be accessible from all devices, and a scanner tag foridentifying the visitors should be contained.Out-of-Scope: Everything from the maintenance of the hardware to providing training facilities for theimprovement and the maintenance should be there. Deliverables: The project should be simple, decent and respectable containing the mentioned things.List of Resources:People: Project Lead, to lead the whole team and take responsibility for the projectTechnical Lead, to deliver the product with desired quality standardsSystem Developer, to design and develop the systemDatabase Developer, to design and develop the database of the systemTesting Team shall comprise of few people but for making it simple it has been taken as one entityin MSP3
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