Project Management Case Study Analysis

The provided assignment is a case study analysis on project management. It involves analyzing a project's scope, schedule, budget, and resources, as well as the importance of project sign-off documents. The assignment requires reviewing relevant literature and provides a list of references for further reading. This document aims to assist students in understanding key concepts in project management.

Running head: PROJECT MANAGEMENT
Assessment 3: Implementation of Broadband service and VoIP service facility in Melbourne
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Purpose of the project..................................................................................................................2
2. Identification of stakeholders......................................................................................................2
3. Computer network equipment site evaluation.............................................................................5
4. Transmission path details............................................................................................................6
5. Identification of software and hardware those are necessary......................................................7
6. Safety aspects of building area....................................................................................................8
7. Relevant network plans................................................................................................................9
8. Contingency plans.......................................................................................................................9
9. Critical path and timelines.........................................................................................................12
10. Quality plans............................................................................................................................14
11. Estimation of the resources......................................................................................................17
12. Budget presentation.................................................................................................................18
13. Schedule presentation..............................................................................................................19
14. Identification of human resources required for implementation.............................................23
15. Documents required for the project sign off............................................................................24
Bibliography..................................................................................................................................25

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1. Purpose of the project
The main purpose of the project is to set up a broadband or VoIP service facility in
Melbourne by “Mytelecom” organization for helping both businesses and home to have proper
internet connection demand. The plan was mainly set in order to provide the facility of internet
connection to different geographical locations that are away from the city too. It is identified that
with the help of this plan, the people of Melbourne can be able to get proper service of internet.
It is identified that the project will be initiated on 5th march 2018 and it will be completed
successfully within the budget of around $299,640.
2. Identification of stakeholders
The stakeholders who are mainly involved within the project are provided below:
Stakeholders Responsibilities
Project manager The project manager is the person who has
proper responsibility of initiating, planning,
designing, executing, and controlling as well
closing the project within the assumed budget
as well as time. They mainly engage in
designing as well as applying various types of
project management standards in order to
prepare as well as monitor various stages of the
project. Furthermore, the project manager also
manages the risks of the project including

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development as well as contingency plans that
are mainly associated with the project.
Network analyst The network analyst is the person who is
mainly responsible of installing, layout as well
as maintaining various network components
within a company. They are also involved
with planning, designing, analyzing as well as
for providing proper technical support for
different data communication networks as well
as groups of network within the company.
Network engineers Network engineers are the people who are
mainly responsible of implementing,
developing as well as designing different types
of communication network within the
organization. Their main goal is to ensure
proper integrity for high availability of
network related infrastructure for providing
maximum amount of performance to various
users.
Workers The workers of the organization work with
other stakeholders of the project in order to
provide the broadband as well as VoIP service
with various geographical locations of

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Melbourne including internal areas that are too
far from the city.
Project planner The project planner is the person who mainly
engages in developing as well as defining the
objectives as well as goals of the projects.
They monitor as well as analyze the
effectiveness of the project with the help of
proper qualitative tools. Additionally, that
plans as well as coordinates different activities
of the project that are mainly designed in order
to implement as well as develop various
procedures as well as processes of the system.
Network administrator The network administrator are the person who
will mainly engage in installing network as
well as computer related system in order to
maintain, repair as well as upgrade the network
of the Broadband as well as VoIP service.
They also engage in diagnosing as well as
finding number of problems that are related
with the hardware as well as software of the
system. Additionally they also help in
improving the network as well as system that
are associated with the set up of broadband.

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3. Computer network equipment site evaluation
The network infrastructure of MyTelecom is evaluated for generating a clear picture of
the organizational framework. The expansion and the up gradation that can be applied in the
framework are identified for listing the network equipment and ensuring successful growth of the
organization. There is need to identify the problem for removal of the bottleneck in the network
and install the network devices according to the requirement of the organization. A simulation
tool can be used for the analysis of the performance and QoS configuration and achievement of
the desired performance from the network. It is important to create a network topology for the
organization for connecting the different departments and different tools should be applied for
optimization of the network and analyze the real time traffic for the evaluation of the network
environment. The following steps are applied for the evaluation of the IT infrastructure:
a. Removal of the duplicate entries from the backup environment – The existing backup
environment must be evaluated and the duplicate entries must be removed for saving the
storage cost and improve the efficiency of the recovery point.
b. Fixing the network – The network device must be able to work efficiently under all types
of workloads and the bandwidth must be maintained when data is synchronized between
different location in the network.
c. Optimization of the application and the servers – The installation location of the servers
should be evaluated and the servers should be able to virtualize for reducing the cost of
the network and distributing the loads in the network.
d. Virtualization of the storage area network – A high performing and reliable network
infrastructure should be created for the storage of the data in an efficient manner. The

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data should be able to move between the departments at real time and the distance
between the sites should be measured for the application of an appropriate cabling plan.
e. Business Continuity and disaster recovery plan –An optimized IT model should be
selected for the preparation of the disaster recovery and the business continuity plan. The
storage and the WAN cost can be reduced with the application of data reduplication,
virtualization and replication for reducing the licensing cost for acquiring the data
service.
4. Transmission path details
The details of the transmission paths of the network should be included in the network
and it refers to the creation of the cabling plan of the network. The cabling plan should be
created depending upon the network device and the area of the network required to be covered
for enabling communication between the nodes in the network. The medium used for the
transmission of data is important for the success of the network and removal of the network
interference. For interconnecting the devices coaxial, optical and twisted pair cable should be
used. The backup should be stored in the cloud location and high speed link must be created for
uploading the backup files to the cloud servers. The transmission path must be created based on
the service allocated to each of the nodes connected in the network. The records of the
transmission must be maintained for planning the allocations and updating the plans and the
database for recording all the details of the network.

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5. Identification of software and hardware those are necessary
The hardware requirement necessary for the development of the network infrastructure
are listed below:
Client –
 DSL or ISDN internet connection
 Monitor
 4 GB RAM
WebServer
 Quad core processor
 4Gb or more RAM
 500 Gb HDD
Job Server
 Intel Xenon 2.93 Ghz dual core processor
 4Gb or more RAM
 500 Gb HDD
The software requirement required for the development of the network framework is listed
below:
Operating System
 Server operating system – Windows 2012 R2
 Database client software – Oracle enterprise edition 11g

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 Client machine – Windows 10
Browsers – Mozilla Firefox, Google Chrome and Safari
Other Software – Adobe Reader, Microsoft Office Suite
6. Safety aspects of building area
There are three office buildings of the company. There is a headquarter building for them
organization and to other branches located at different locations. The headquarters would be
having an additional safety plan with the safety aspects of the other branches being
comparatively less. The network peripherals would also require comparatively a higher level of
security. In addition to this, the workers and the employers of the company have be made
accustomed to the security policies of the network in all the branches across all location. The
workers implementing the network should be well accustomed with the security standards.
The OHS standards of face and eye protection have to be maintained by the company
and the workers should be keeping the standards in mind during the construction of the network
in the buildings. The network peripherals within the buildings should be sufficiently protected. It
is to be made sure that the employees do not tamper with the network peripherals without prior
information and without the need to do so. Additionally, there are head protection policies
provided by the counsels of security. These policies have to be followed by company as to
protect their employers and they also have to make sure that no major incidents should take place
within the building premises.

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7. Relevant network plans
The network plans that differences in the layout in between the main headquarters and the
branch offices of the company have been maintained. The network layouts of the branch offices
have been constructed with the routers and the switches used for spreading the network over a
large area. In addition to this, for increasing the accessibility to the network wireless access
systems have been installed in the system. However the access points of the wireless system have
been well protected with passwords. Hence, only users who are allowed access to the system can
get connected to the network. In addition to this, the headquarters have been connected with all
the major servers and data stores. The servers are connected to the routers that help in spreading
the network to the other branches of the company. The switches are connected to the network
that would be providing access to a number of the systems within the network. The network
would also be well protected with a firewall and the administrator would be provided with a
certain level of access control so that, they can provide access only to the rightful users.
8. Contingency plans
Purpose
The set of broadband as well as VoIP service project contingency plan helps in
establishing proper procedures for recovering security breach. The objectives that are mainly
established for the project plan are as follows:
 Maximizing the effectiveness of various contingency operations through proper
established plan
 Identification of various types of resources, critical activities as well as procedures that re
required for operations

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 Assigning responsibilities for designated personnel
Applicability
The contingency plan helps in applying to various functions, operations as well as
resources that are necessary in order to resume the normal operation of the project. The
contingency plan applies to various persons who are mainly associated with the project.
Assumptions
The assumptions of the project are as follows:
 The project will be successfully completed within the budget of around $300,000.
 The project must be successfully executed within 37 days
 The project must be helpful in providing proper service of internet
Brief description of the system
The set up of Broadband and VoIP service is Melbourne helps in providing high-speed
of internet access that is quite faster. Broadband generally include both high speed transmission
technologies including digital subscriber, cable modem, fiber as well as broadband over power
lines. It is identified that there are two offices and one headquarter of Mytelecom. The network
layouts of the branch offices have been constructed with the routers and the switches used for
connecting to the headquarter office that is further connected with all the major servers and data
stores.
Notification and activation
The initial actions that are needed for detecting and assessing damage include:

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 Notification options as well as response procedures
 Disaster recovery plans
 Assessment procedures for associated responsibilities
Recovery operations
The recovery options include:
 Restoration of multiple backup
 Restoration of SQL server database

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9. Critical path and timelines
Critical path
Figure 1: Critical Path
(Source: Created by Author)

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Timeline
Figure 2: Timeline
(Source: Created by Author)

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10. Quality plans
Checklist
Quality item Verification
Yes No
Does the project have proper
quality management plan?
Yes ---
Does the quality metrics is
approved?
Yes ----
Does the metrics of the
project is controllable,
measurable and reportable?
Yes ----
Do all the stakeholders of the
project got the access of
quality plan?
----- No
Does proper documentation
on quality plan is created?
Yes -----

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Gantt charts
Figure 3: Gantt chart
(Source: Created by Author)

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Process flow charts
Figure 4: Process flow charts
(Source: Created by Author)

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11. Estimation of the resources
The resources that are required for the project include
Material resources: The material resources that are needed in order to set up the
broadband as well as VoIP service in Melbourne include network peripherals as well as servers.
Human resources: The human resources that are necessary in order to complete the
project are as follows:
Resource Name Type
Max.
Units
Std. Rate Ovt. Rate Cost/Use Accrue At
Base
Calendar
Project manager Work 100% $250.00/hr $0.00/hr $0.00 Prorated Standard
Network analyst Work 100% $200.00/hr $0.00/hr $0.00 Prorated Standard
Network
engineers
Work 100% $200.00/hr $0.00/hr $0.00 Prorated Standard
Workers Work 100% $190.00/hr $0.00/hr $0.00 Prorated Standard
Project planner Work 100% $200.00/hr $0.00/hr $0.00 Prorated Standard
Network
administrator
Work 100% $200.00/hr $0.00/hr $0.00 Prorated Standard
Financial resources: It is identified that in order to complete the project, budget of
around $300,000 is needed.

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12. Budget presentation
Task Name Duration Cost
Setting up broadband and VoIP
service facility in Melbourne
37 days $299,640.00
Project initiation phase 19 days $13,200.00
Development of business case 2 days $4,000.00
Undertaking feasibility study 1 day $1,600.00
Establishing project charter 2 days $4,000.00
Appointing project team 1 day $3,600.00
Planning phase 13 days $30,240.00
Meeting with client 3 days $6,000.00
Client overview 2 days $3,200.00
Creating project plan 2 days $4,000.00
Creating resource and financial plan 1 day $1,600.00
Creating quality plan 3 days $4,800.00
Creating risk management plan 2 days $7,040.00
Development of communication plan 1 day $3,600.00
Project analysis 5 days $37,600.00
Requirement analysis 3 days $14,160.00
Network requirement analysis 2 days $12,640.00
Budget analysis 3 days $10,800.00
Development phase 13 days $76,600.00

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Selection of proper hardware and
software
5 days $51,000.00
Network design 5 days $16,000.00
Procurement of raw materials 3 days $9,600.00
Implementation phase 7 days $109,600.00
Installation of hardware 5 days $23,600.00
Creating connection between
hardware via cable
6 days $51,000.00
Software installation 2 days $35,000.00
Testing phase 4 days $22,160.00
Black box testing 4 days $12,800.00
White box testing 3 days $9,360.00
Closure phase 1 day $10,240.00
Project delivery 1 day $4,720.00
Stakeholder sign off 1 day $2,000.00
Documentation 1 day $3,520.00
13. Schedule presentation
Task Name Duration Start Finish Predecessors Resource Names
Setting up
broadband and
37 days Mon
3/5/18
Tue
4/24/18

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VoIP service
facility in
Melbourne
Project initiation
phase
19 days
Mon
3/5/18
Thu
3/29/18
Development of
business case
2 days
Mon
3/5/18
Tue 3/6/18 Project manager
Undertaking
feasibility study
1 day
Wed
3/7/18
Wed
3/7/18
2 Project planner
Establishing
project charter
2 days
Wed
3/28/18
Thu
3/29/18
2 Project manager
Appointing
project team
1 day
Thu
3/8/18
Thu
3/8/18
3
Project manager, Project
planner
Planning phase 13 days Fri 3/9/18
Tue
3/27/18
Meeting with
client
3 days Fri 3/9/18
Tue
3/13/18
5 Project manager
Client overview 2 days Fri 3/9/18
Mon
3/12/18
5 Project planner
Creating project
plan
2 days
Wed
3/14/18
Thu
3/15/18
7 Project manager
Creating
resource and
1 day Tue Tue 8 Project planner

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financial plan 3/13/18 3/13/18
Creating quality
plan
3 days
Tue
3/13/18
Thu
3/15/18
8 Network analyst
Creating risk
management plan
2 days
Mon
3/26/18
Tue
3/27/18
8 Project manager, Workers
Development of
communication plan
1 day
Fri
3/16/18
Fri
3/16/18
9
Project manager, Project
planner
Project analysis 5 days
Mon
3/19/18
Fri
3/23/18
Requirement
analysis
3 days
Wed
3/21/18
Fri
3/23/18
13
Network engineers,
Network analyst, Workers
Network
requirement analysis
2 days
Mon
3/19/18
Tue
3/20/18
13
Network administrator,
Network analyst, Network
engineers, Workers
Budget analysis 3 days
Mon
3/19/18
Wed
3/21/18
13
Project manager, Project
planner
Development
phase
13 days
Thu
3/22/18
Mon
4/9/18
Selection of
proper hardware and
software
5 days
Thu
3/22/18
Wed
3/28/18
17
Network
peripherals[1],Servers[1]
Network design 5 days Thu Wed 19 Network analyst, Network

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3/29/18 4/4/18 engineers
Procurement of
raw materials
3 days
Thu
4/5/18
Mon
4/9/18
20
Network administrator,
Network analyst
Implementation
phase
7 days
Tue
4/10/18
Wed
4/18/18
Installation of
hardware
5 days
Tue
4/10/18
Mon
4/16/18
21
Network administrator,
Network engineers,
Workers
Creating
connection between
hardware via cable
6 days
Tue
4/10/18
Tue
4/17/18
21
Network
peripherals[1],Servers[1]
Software
installation
2 days
Tue
4/17/18
Wed
4/18/18
23 Servers[1]
Testing phase 4 days
Thu
4/19/18
Tue
4/24/18
Black box
testing
4 days
Thu
4/19/18
Tue
4/24/18
25
Network administrator,
Network analyst
White box
testing
3 days
Thu
4/19/18
Mon
4/23/18
25 Network analyst, Workers
Closure phase 1 day
Tue
4/24/18
Tue
4/24/18
Project delivery 1 day Tue Tue 28 Network administrator,

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4/24/18 4/24/18 Network analyst, Workers
Stakeholder sign
off
1 day
Tue
4/24/18
Tue
4/24/18
28 Project manager
Documentation 1 day Tue
4/24/18
Tue
4/24/18
28 Project manager, Workers
14. Identification of human resources required for implementation
The human resources who are generally required for implantation of the Broadband and
VoIP service facility in Melbourne are:
Resource
Name
Type
Materia
l Label
Initial
s
Grou
p
Max.
Unit
s
Std. Rate
Ovt.
Rate
Cost/
Use
Accrue
At
Base
Calenda
r
Project
manager
Work P
100
%
$250.00/
hr
$0.00/
hr
$0.00
Prorate
d
Standard
Network
analyst
Work N
100
%
$200.00/
hr
$0.00/
hr
$0.00
Prorate
d
Standard
Network
engineers
Work N
100
%
$200.00/
hr
$0.00/
hr
$0.00
Prorate
d
Standard
Workers Work W
100
%
$190.00/
hr
$0.00/
hr
$0.00
Prorate
d
Standard
Network
peripherals
Materia
l
N
$16,000.0
0
$0.00
Prorate
d