Project Management
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This document provides comprehensive study material on Project Management including project background, project scope, draft stakeholder register, business case, project charter, project duration, budget estimation, and more. It is a valuable resource for students studying project management and can be used for assignments and research purposes.
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Running head: PROJECT MANAGEMENT
Project management
Name of the Student
Name of the University
Author’s Note
Project management
Name of the Student
Name of the University
Author’s Note
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PROJECT MANAGEMENT
Table of Contents
1. Project background......................................................................................................................3
2. Project scope................................................................................................................................3
3. Draft stakeholder register............................................................................................................4
4. Business case...............................................................................................................................8
5. Project charter..............................................................................................................................8
5.1 Justification of the project.....................................................................................................8
5.2 Project scope..........................................................................................................................9
5.3 Project duration......................................................................................................................9
5.4 Budget estimation................................................................................................................11
5.5 Assumptions, constraints and project risks..........................................................................13
6. Organizational structure.............................................................................................................18
7. Design and implications of Balanced score card.......................................................................18
8. Recommendations of project governance..................................................................................19
Bibliography..................................................................................................................................21
PROJECT MANAGEMENT
Table of Contents
1. Project background......................................................................................................................3
2. Project scope................................................................................................................................3
3. Draft stakeholder register............................................................................................................4
4. Business case...............................................................................................................................8
5. Project charter..............................................................................................................................8
5.1 Justification of the project.....................................................................................................8
5.2 Project scope..........................................................................................................................9
5.3 Project duration......................................................................................................................9
5.4 Budget estimation................................................................................................................11
5.5 Assumptions, constraints and project risks..........................................................................13
6. Organizational structure.............................................................................................................18
7. Design and implications of Balanced score card.......................................................................18
8. Recommendations of project governance..................................................................................19
Bibliography..................................................................................................................................21
2
PROJECT MANAGEMENT
1. Project background
The paper mainly showcases on the ERP system development within an organization
named “Blach Construction Company” which generally assist in giving both construction
management services as well as commercial building services. Currently, the company utilizes
manual system for managing its commercial operations as well as services but it is analyzed that
because of the utilization of system that can be handled manually, the organization mainly
experiences a lot of problems as well as issues including inconsistency in data entry, high
training cost, lack of proper security and high chance of data duplication. In order to mitigate the
problems that the Blach construction company uses, it is very much necessary to implement ERP
system. The implementation of ERP system generally helps in eliminating repetitive procedures
which greatly helps in minimizing the need of entering data manually within the system. In
addition to this, the system is considered to be beneficial in streamlining the entire business
procedures which makes it much easier as well as efficient for the organization to collect data.
Furthermore, the utilization of ERP system will be supportive in providing high quality of
service to the customers as well as the clients.
2. Project scope
The categorization of project scope is done into in-scope and project out scope which are
listed below
In-scope: The project in-scope are showcased below:
Data migration
Checking of the project infrastructure’
Managing the changes that are generally needed within the project
PROJECT MANAGEMENT
1. Project background
The paper mainly showcases on the ERP system development within an organization
named “Blach Construction Company” which generally assist in giving both construction
management services as well as commercial building services. Currently, the company utilizes
manual system for managing its commercial operations as well as services but it is analyzed that
because of the utilization of system that can be handled manually, the organization mainly
experiences a lot of problems as well as issues including inconsistency in data entry, high
training cost, lack of proper security and high chance of data duplication. In order to mitigate the
problems that the Blach construction company uses, it is very much necessary to implement ERP
system. The implementation of ERP system generally helps in eliminating repetitive procedures
which greatly helps in minimizing the need of entering data manually within the system. In
addition to this, the system is considered to be beneficial in streamlining the entire business
procedures which makes it much easier as well as efficient for the organization to collect data.
Furthermore, the utilization of ERP system will be supportive in providing high quality of
service to the customers as well as the clients.
2. Project scope
The categorization of project scope is done into in-scope and project out scope which are
listed below
In-scope: The project in-scope are showcased below:
Data migration
Checking of the project infrastructure’
Managing the changes that are generally needed within the project
3
PROJECT MANAGEMENT
Development of ERP system within the construction company
Technology transfer as well as deployment that are required for the project
Providing proper facility of training to the project team
Out-scope: The project out-scope is showcases below:
The details about the suppliers are not included in the project
The information associated with project contract is also not included in the project
3. Draft stakeholder register
The stakeholder register that is mainly documented for the ERP development mainly
contains information about the project stakeholders. The table that is provided below identifies
people, group, their interest as well as involvement within the project.
Stakeholders Responsibilities Impact Power
Project manager The project manager
takes the responsibility
of managing the cost,
budget as well as
project scope for
executing the work that
is related with ERP
implementation.
High High
Project planner The project takes the
responsibility that is
mainly related with
High High
PROJECT MANAGEMENT
Development of ERP system within the construction company
Technology transfer as well as deployment that are required for the project
Providing proper facility of training to the project team
Out-scope: The project out-scope is showcases below:
The details about the suppliers are not included in the project
The information associated with project contract is also not included in the project
3. Draft stakeholder register
The stakeholder register that is mainly documented for the ERP development mainly
contains information about the project stakeholders. The table that is provided below identifies
people, group, their interest as well as involvement within the project.
Stakeholders Responsibilities Impact Power
Project manager The project manager
takes the responsibility
of managing the cost,
budget as well as
project scope for
executing the work that
is related with ERP
implementation.
High High
Project planner The project takes the
responsibility that is
mainly related with
High High
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PROJECT MANAGEMENT
proper planning,
tracking as well as
scheduling the activities
of the project
Developer The project developer
mainly performs project
design as well as helps
in different kinds of
development activities
as per the specifications
of the customers.
High Low
System analyst The system analyst is
the individual who
defines the application
related problems by
properly conferring the
clients as well as by
properly evaluating the
different types of
procedures.
High Low
Tester The tester undertakes
the testing of the system
for analyzing, reviewing
Low High
PROJECT MANAGEMENT
proper planning,
tracking as well as
scheduling the activities
of the project
Developer The project developer
mainly performs project
design as well as helps
in different kinds of
development activities
as per the specifications
of the customers.
High Low
System analyst The system analyst is
the individual who
defines the application
related problems by
properly conferring the
clients as well as by
properly evaluating the
different types of
procedures.
High Low
Tester The tester undertakes
the testing of the system
for analyzing, reviewing
Low High
5
PROJECT MANAGEMENT
as well as assessing the
requirements as well as
design specifications.
Human resource
manager
The human resource
manager takes the entire
responsibility of
recruiting, staffing as
well as managing the
performance and
making the required
improvements within
the system.
Low Low
Technical engineer The technical engineer
is the individual who
helps in resolving
network issues by
properly configuring the
operating system by
utilizing the remote
desktop connections.
High High
Operational manager The operational
manager is the person
who generally took the
Low High
PROJECT MANAGEMENT
as well as assessing the
requirements as well as
design specifications.
Human resource
manager
The human resource
manager takes the entire
responsibility of
recruiting, staffing as
well as managing the
performance and
making the required
improvements within
the system.
Low Low
Technical engineer The technical engineer
is the individual who
helps in resolving
network issues by
properly configuring the
operating system by
utilizing the remote
desktop connections.
High High
Operational manager The operational
manager is the person
who generally took the
Low High
6
PROJECT MANAGEMENT
responsibility of
planning and controlling
chances by managing
the quality assurance
programs.
Application
programming
manager
They generally engages
themselves within the
work for accomplishing
the project objectives
quite effectively.
Low High
Finance manager The financial manager
takes the responsibility
of managing the fiancé
by improving
profitability as well as
analyzing the business
opportunities.
Low Low
4. Business case
The organization Blach construction company that mainly provides construction and
commercial services utilizes manual system for effectively manage the business operations.
However, it is found that the utilization of different types of manual system creates a lot of
PROJECT MANAGEMENT
responsibility of
planning and controlling
chances by managing
the quality assurance
programs.
Application
programming
manager
They generally engages
themselves within the
work for accomplishing
the project objectives
quite effectively.
Low High
Finance manager The financial manager
takes the responsibility
of managing the fiancé
by improving
profitability as well as
analyzing the business
opportunities.
Low Low
4. Business case
The organization Blach construction company that mainly provides construction and
commercial services utilizes manual system for effectively manage the business operations.
However, it is found that the utilization of different types of manual system creates a lot of
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PROJECT MANAGEMENT
problems including security issues, inconsistency related with data entry, data duplication, costly
training as well as more time consumption. Due to these type of issues, the organization is facing
difficulty in the management of the business operations and therefore the organization decided to
utilize ERP system for managing the business operations. The utilization of ERP system not only
resolves the problems that the organization because the manual system use, but also helps in
streamlining the business processes as well as assists in improving productivity of the
organization.
5. Project charter
5.1 Justification of the project
The ERP system is required to be implemented within the organization as with the
utilization of ERP system the applications are integrated for managing all the departments as
well as the functions of the organization including production, purchasing, sales as well as
inventory control warehouse (Rajan and Baral 2015). Due to the use of ERP system, the
organization will be able to get automatic as well as coherent workflow for ensuring smooth
transition and quicker execution of the project processes. In addition to this, the utilization of
ERP system helps in improving performance and helps in saving time as well as optimizing the
control and helps in taking proper decisions by reducing the cost for the organization (Conforto
et al. 2016).
PROJECT MANAGEMENT
problems including security issues, inconsistency related with data entry, data duplication, costly
training as well as more time consumption. Due to these type of issues, the organization is facing
difficulty in the management of the business operations and therefore the organization decided to
utilize ERP system for managing the business operations. The utilization of ERP system not only
resolves the problems that the organization because the manual system use, but also helps in
streamlining the business processes as well as assists in improving productivity of the
organization.
5. Project charter
5.1 Justification of the project
The ERP system is required to be implemented within the organization as with the
utilization of ERP system the applications are integrated for managing all the departments as
well as the functions of the organization including production, purchasing, sales as well as
inventory control warehouse (Rajan and Baral 2015). Due to the use of ERP system, the
organization will be able to get automatic as well as coherent workflow for ensuring smooth
transition and quicker execution of the project processes. In addition to this, the utilization of
ERP system helps in improving performance and helps in saving time as well as optimizing the
control and helps in taking proper decisions by reducing the cost for the organization (Conforto
et al. 2016).
8
PROJECT MANAGEMENT
5.2 Project scope
The project scope is categorized below:
Data migration
ERP system development within the construction company
Technology transfer as well as deployment
Providing proper facility of training to the project team
Checking of the project infrastructure’
Managing the changes
5.3 Project duration
As per the schedule that is provided below, it is identified that the ERP which will be
successfully developed within 62 days.
WBS Task Name Duration Start Finish
0
Development of ERP system in Blach
construction company
62 days Tue 30-04-19
Wed 24-07-
19
1 Project initiation phase 11 days Tue 30-04-19 Tue 14-05-19
1.1 Creating business case for the project 2 days Tue 30-04-19 Wed 01-05-19
1.2 Feasibility study 3 days Thu 02-05-19 Mon 06-05-19
1.3 Project charter development 2 days Tue 07-05-19 Wed 08-05-19
1.4 Team members appointment 4 days Thu 09-05-19 Tue 14-05-19
1.5
Milestone 1: Completion of initiation
phase
0 days Tue 14-05-19 Tue 14-05-19
2 Project planning phase 21 days Wed 15-05- Wed 12-06-
PROJECT MANAGEMENT
5.2 Project scope
The project scope is categorized below:
Data migration
ERP system development within the construction company
Technology transfer as well as deployment
Providing proper facility of training to the project team
Checking of the project infrastructure’
Managing the changes
5.3 Project duration
As per the schedule that is provided below, it is identified that the ERP which will be
successfully developed within 62 days.
WBS Task Name Duration Start Finish
0
Development of ERP system in Blach
construction company
62 days Tue 30-04-19
Wed 24-07-
19
1 Project initiation phase 11 days Tue 30-04-19 Tue 14-05-19
1.1 Creating business case for the project 2 days Tue 30-04-19 Wed 01-05-19
1.2 Feasibility study 3 days Thu 02-05-19 Mon 06-05-19
1.3 Project charter development 2 days Tue 07-05-19 Wed 08-05-19
1.4 Team members appointment 4 days Thu 09-05-19 Tue 14-05-19
1.5
Milestone 1: Completion of initiation
phase
0 days Tue 14-05-19 Tue 14-05-19
2 Project planning phase 21 days Wed 15-05- Wed 12-06-
9
PROJECT MANAGEMENT
19 19
2.1 Developing the project plan 4 days Wed 15-05-19 Mon 20-05-19
2.2 Developing the project financial plan 4 days Tue 21-05-19 Fri 24-05-19
2.3 Resource plan 3 days Mon 27-05-19 Wed 29-05-19
2.4 Developing plan for managing risk 2 days Thu 30-05-19 Fri 31-05-19
2.5 Risk mitigation plan 2 days Mon 03-06-19 Tue 04-06-19
2.6 Quality plan development 2 days Wed 05-06-19 Thu 06-06-19
2.7 Communication plan 2 days Fri 07-06-19 Mon 10-06-19
2.8 Plan for acceptance 1 day Tue 11-06-19 Tue 11-06-19
2.9 Plan for project procurement 1 day Wed 12-06-19 Wed 12-06-19
2.10
Milestone 2: Completion of planning
phase
0 days Wed 12-06-19 Wed 12-06-19
3 Project execution phase 26 days Thu 13-06-19 Thu 18-07-19
3.1 Brainstorming sessions 3 days Thu 13-06-19 Mon 17-06-19
3.2 Migrating information and data 2 days Tue 18-06-19 Wed 19-06-19
3.3
Checking the data of the
infrastructure
2 days Thu 20-06-19 Fri 21-06-19
3.4 Proper customization 3 days Mon 24-06-19 Wed 26-06-19
3.5 Managing the changes 2 days Thu 27-06-19 Fri 28-06-19
3.6
Technology as well as knowledge
transfer
3 days Mon 01-07-19 Wed 03-07-19
3.7 Proper setting as well as 4 days Thu 04-07-19 Tue 09-07-19
PROJECT MANAGEMENT
19 19
2.1 Developing the project plan 4 days Wed 15-05-19 Mon 20-05-19
2.2 Developing the project financial plan 4 days Tue 21-05-19 Fri 24-05-19
2.3 Resource plan 3 days Mon 27-05-19 Wed 29-05-19
2.4 Developing plan for managing risk 2 days Thu 30-05-19 Fri 31-05-19
2.5 Risk mitigation plan 2 days Mon 03-06-19 Tue 04-06-19
2.6 Quality plan development 2 days Wed 05-06-19 Thu 06-06-19
2.7 Communication plan 2 days Fri 07-06-19 Mon 10-06-19
2.8 Plan for acceptance 1 day Tue 11-06-19 Tue 11-06-19
2.9 Plan for project procurement 1 day Wed 12-06-19 Wed 12-06-19
2.10
Milestone 2: Completion of planning
phase
0 days Wed 12-06-19 Wed 12-06-19
3 Project execution phase 26 days Thu 13-06-19 Thu 18-07-19
3.1 Brainstorming sessions 3 days Thu 13-06-19 Mon 17-06-19
3.2 Migrating information and data 2 days Tue 18-06-19 Wed 19-06-19
3.3
Checking the data of the
infrastructure
2 days Thu 20-06-19 Fri 21-06-19
3.4 Proper customization 3 days Mon 24-06-19 Wed 26-06-19
3.5 Managing the changes 2 days Thu 27-06-19 Fri 28-06-19
3.6
Technology as well as knowledge
transfer
3 days Mon 01-07-19 Wed 03-07-19
3.7 Proper setting as well as 4 days Thu 04-07-19 Tue 09-07-19
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development
3.8 Training facility 3 days Wed 10-07-19 Fri 12-07-19
3.9 Deployment 4 days Mon 15-07-19 Thu 18-07-19
3.10 Milestone 3: Execution phase 0 days Thu 18-07-19 Thu 18-07-19
4 Closure phase 4 days Fri 19-07-19
Wed 24-07-
19
4.1 Review of post project 2 days Fri 19-07-19 Mon 22-07-19
4.2 Sign off the project stakeholders 1 day Tue 23-07-19 Tue 23-07-19
4.3 Project documentation 1 day Wed 24-07-19 Wed 24-07-19
4.4 Milestone 4: Closure phase 0 days Wed 24-07-19 Wed 24-07-19
5.4 Budget estimation
In order to develop the ERP system, it is found that budget of around $70,040 is required
for completing the project. The below table showcases the budget that is needed for completion
of each of the project activities.
WBS Task Name Duration Cost
0
Development of ERP system in
Blach construction company
62 days $70,040.00
1 Project initiation phase 11 days $7,080.00
1.1
Creating business case for the
project
2 days $1,440.00
1.2 Feasibility study 3 days $1,800.00
1.3 Project charter development 2 days $1,440.00
PROJECT MANAGEMENT
development
3.8 Training facility 3 days Wed 10-07-19 Fri 12-07-19
3.9 Deployment 4 days Mon 15-07-19 Thu 18-07-19
3.10 Milestone 3: Execution phase 0 days Thu 18-07-19 Thu 18-07-19
4 Closure phase 4 days Fri 19-07-19
Wed 24-07-
19
4.1 Review of post project 2 days Fri 19-07-19 Mon 22-07-19
4.2 Sign off the project stakeholders 1 day Tue 23-07-19 Tue 23-07-19
4.3 Project documentation 1 day Wed 24-07-19 Wed 24-07-19
4.4 Milestone 4: Closure phase 0 days Wed 24-07-19 Wed 24-07-19
5.4 Budget estimation
In order to develop the ERP system, it is found that budget of around $70,040 is required
for completing the project. The below table showcases the budget that is needed for completion
of each of the project activities.
WBS Task Name Duration Cost
0
Development of ERP system in
Blach construction company
62 days $70,040.00
1 Project initiation phase 11 days $7,080.00
1.1
Creating business case for the
project
2 days $1,440.00
1.2 Feasibility study 3 days $1,800.00
1.3 Project charter development 2 days $1,440.00
11
PROJECT MANAGEMENT
1.4 Team members appointment 4 days $2,400.00
1.5
Milestone 1: Completion of
initiation phase
0 days $0.00
2 Project planning phase 21 days $16,720.00
2.1 Developing the project plan 4 days $2,880.00
2.2
Developing the project financial
plan
4 days $2,240.00
2.3 Resource plan 3 days $1,800.00
2.4 Developing plan for managing risk 2 days $1,840.00
2.5 Risk mitigation plan 2 days $2,080.00
2.6 Quality plan development 2 days $2,080.00
2.7 Communication plan 2 days $2,080.00
2.8 Plan for acceptance 1 day $720.00
2.9 Plan for project procurement 1 day $1,000.00
2.10
Milestone 2: Completion of
planning phase
0 days $0.00
3 Project execution phase 26 days $44,720.00
3.1 Brainstorming sessions 3 days $3,000.00
3.2 Migrating information and data 2 days $11,920.00
3.3
Checking the data of the
infrastructure
2 days $2,000.00
3.4 Proper customization 3 days $9,880.00
PROJECT MANAGEMENT
1.4 Team members appointment 4 days $2,400.00
1.5
Milestone 1: Completion of
initiation phase
0 days $0.00
2 Project planning phase 21 days $16,720.00
2.1 Developing the project plan 4 days $2,880.00
2.2
Developing the project financial
plan
4 days $2,240.00
2.3 Resource plan 3 days $1,800.00
2.4 Developing plan for managing risk 2 days $1,840.00
2.5 Risk mitigation plan 2 days $2,080.00
2.6 Quality plan development 2 days $2,080.00
2.7 Communication plan 2 days $2,080.00
2.8 Plan for acceptance 1 day $720.00
2.9 Plan for project procurement 1 day $1,000.00
2.10
Milestone 2: Completion of
planning phase
0 days $0.00
3 Project execution phase 26 days $44,720.00
3.1 Brainstorming sessions 3 days $3,000.00
3.2 Migrating information and data 2 days $11,920.00
3.3
Checking the data of the
infrastructure
2 days $2,000.00
3.4 Proper customization 3 days $9,880.00
12
PROJECT MANAGEMENT
3.5 Managing the changes 2 days $2,560.00
3.6
Technology as well as knowledge
transfer
3 days $3,840.00
3.7
Proper setting as well as
development
4 days $3,840.00
3.8 Training facility 3 days $3,840.00
3.9 Deployment 4 days $3,840.00
3.10 Milestone 3: Execution phase 0 days $0.00
4 Closure phase 4 days $1,520.00
4.1 Review of post project 2 days $800.00
4.2 Sign off the project stakeholders 1 day $320.00
4.3 Project documentation 1 day $400.00
4.4 Milestone 4: Closure phase 0 days $0.00
5.5 Assumptions, constraints and project risks
Assumptions
The various expectations that the project manager has from the project that is deopendent
on the development of ERP system are mainly listed below:
As per the assumption that is made in the initial phase, the objectives of the project will
be achieved within 22nd July by utilizing budget of around $70,040.
It is assumed that the project team members will involve within each of the project
meeting for completing the project as per the requirements of the organization.
PROJECT MANAGEMENT
3.5 Managing the changes 2 days $2,560.00
3.6
Technology as well as knowledge
transfer
3 days $3,840.00
3.7
Proper setting as well as
development
4 days $3,840.00
3.8 Training facility 3 days $3,840.00
3.9 Deployment 4 days $3,840.00
3.10 Milestone 3: Execution phase 0 days $0.00
4 Closure phase 4 days $1,520.00
4.1 Review of post project 2 days $800.00
4.2 Sign off the project stakeholders 1 day $320.00
4.3 Project documentation 1 day $400.00
4.4 Milestone 4: Closure phase 0 days $0.00
5.5 Assumptions, constraints and project risks
Assumptions
The various expectations that the project manager has from the project that is deopendent
on the development of ERP system are mainly listed below:
As per the assumption that is made in the initial phase, the objectives of the project will
be achieved within 22nd July by utilizing budget of around $70,040.
It is assumed that the project team members will involve within each of the project
meeting for completing the project as per the requirements of the organization.
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Constraints
The constraints or limitations that can create obstruction in the progress of the project are
generally listed below:
Budget: The project completion must be done within the budget $70.040 however
increase in the budget can create a number of economic issues and challenges within the project.
Scope of the project: If the team are generally not capable in using the project scope
during progress, then they face a lot of issues in finishing the project within the expected
deadline and thus the deadline of the project can get extended.
Time: If the project does not get completed in the deadline then there will a requirement
of extending the project completion date that further helps in creating a lot of construction in
project execution.
Project risk
Project risk that are mainly related with ERP system development are mainly reflected in
the below table by elaborating the strategies for risk mitigation.
Risk Description Impact Probability Responsible Mitigation
Scheduling
risk
The main
reason
occurring
scheduling
risk is errors
in estimation
High High Project
manager
In order to
reduce
scheduling
risk, it is
quite
necessary to
PROJECT MANAGEMENT
Constraints
The constraints or limitations that can create obstruction in the progress of the project are
generally listed below:
Budget: The project completion must be done within the budget $70.040 however
increase in the budget can create a number of economic issues and challenges within the project.
Scope of the project: If the team are generally not capable in using the project scope
during progress, then they face a lot of issues in finishing the project within the expected
deadline and thus the deadline of the project can get extended.
Time: If the project does not get completed in the deadline then there will a requirement
of extending the project completion date that further helps in creating a lot of construction in
project execution.
Project risk
Project risk that are mainly related with ERP system development are mainly reflected in
the below table by elaborating the strategies for risk mitigation.
Risk Description Impact Probability Responsible Mitigation
Scheduling
risk
The main
reason
occurring
scheduling
risk is errors
in estimation
High High Project
manager
In order to
reduce
scheduling
risk, it is
quite
necessary to
14
PROJECT MANAGEMENT
as well as
delays in
completing
the initial
project
activities.
utilize RACI
matrix as
well as
earned value
analysis.
Resource
risk
The resource
related risk
mainly
occurs due to
outsourcing
as well as
improper
involvement
of the
individuals
who are
mainly
associated
with the
project.
Medium High Human
resource
manager
In order to
resolve the
resource
related risk, it
is necessary
for managing
the resources
quite
effectively..
Scope risk The project
manager
Medium Medium Project
manager
Using the
project scope
PROJECT MANAGEMENT
as well as
delays in
completing
the initial
project
activities.
utilize RACI
matrix as
well as
earned value
analysis.
Resource
risk
The resource
related risk
mainly
occurs due to
outsourcing
as well as
improper
involvement
of the
individuals
who are
mainly
associated
with the
project.
Medium High Human
resource
manager
In order to
resolve the
resource
related risk, it
is necessary
for managing
the resources
quite
effectively..
Scope risk The project
manager
Medium Medium Project
manager
Using the
project scope
15
PROJECT MANAGEMENT
faces a lot of
complexities
in executing
the project
due to the
problem of
scope creep
that further
creates
integration
issues.
from the
initial stage
of the project
helps in
successful
execution and
assists in
completing
project within
deadline.
Budget risk If the budget
that is
assigned for
the project is
not
appropriate
for
completion of
the project
then a
number of
financial
High High Financial
manager
It is quite
necessary to
keep track on
the
expenditure
of the project
for avoiding
financial
issues within
the project.
PROJECT MANAGEMENT
faces a lot of
complexities
in executing
the project
due to the
problem of
scope creep
that further
creates
integration
issues.
from the
initial stage
of the project
helps in
successful
execution and
assists in
completing
project within
deadline.
Budget risk If the budget
that is
assigned for
the project is
not
appropriate
for
completion of
the project
then a
number of
financial
High High Financial
manager
It is quite
necessary to
keep track on
the
expenditure
of the project
for avoiding
financial
issues within
the project.
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PROJECT MANAGEMENT
issues
generally
occurs within
the project.
Technology
risk
Technology
related risks
within the
project
mainly
occurs due to
inexperienced
team
members
who are
unable to
develop the
ERP system
effectively.
High High IT manager In order to
resolve the
technology
risk, it is
quite
important to
provide
proper
training
facility to the
project team.
PROJECT MANAGEMENT
issues
generally
occurs within
the project.
Technology
risk
Technology
related risks
within the
project
mainly
occurs due to
inexperienced
team
members
who are
unable to
develop the
ERP system
effectively.
High High IT manager In order to
resolve the
technology
risk, it is
quite
important to
provide
proper
training
facility to the
project team.
17
PROJECT MANAGEMENT
6. Organizational structure
The organizational structure that is mainly developed for the development of ERP system
is generally provided below:
Figure 1: Organizational structure
(Source: Created by Author)
7. Design and implications of Balanced score card
A balanced scorecard is mainly considered as one of the performance metric that is
mainly utilized in strategic management for determining as well as improving the internal
business operations. It is found that balanced scorecard that is developed for the project is
generally helpful in measuring as well as providing important feedbacks to the organization so
that the organization can be able to make improvements (Martello, Watson and Fischer 2016). In
addition to this, it is found that the balanced scorecard is mainly utilized for reinforcing the
behaviour of the organization by isolating separate areas which are required to be analyzed
PROJECT MANAGEMENT
6. Organizational structure
The organizational structure that is mainly developed for the development of ERP system
is generally provided below:
Figure 1: Organizational structure
(Source: Created by Author)
7. Design and implications of Balanced score card
A balanced scorecard is mainly considered as one of the performance metric that is
mainly utilized in strategic management for determining as well as improving the internal
business operations. It is found that balanced scorecard that is developed for the project is
generally helpful in measuring as well as providing important feedbacks to the organization so
that the organization can be able to make improvements (Martello, Watson and Fischer 2016). In
addition to this, it is found that the balanced scorecard is mainly utilized for reinforcing the
behaviour of the organization by isolating separate areas which are required to be analyzed
18
PROJECT MANAGEMENT
Vision and strategy
Financial
Lower cost of training
Capital growth rates
Learning & growth
Motivation expense
Improving personal skills
Internal processes
Speeding up the service
Early data access
Customer
High speed service’
High quality service
High quality service
(Akkermans and Van Oorschot 2018). Furthermore, it helps in attaining project objectives as
well as helps in improving the business performance by properly outlining the strategic changes.
Figure 2: Balanced scorecard
(Source: Created by Author)
8. Recommendations of project governance
Project governance is one of the important structure that is beneficial in making proper
project decisions that are generally made. The recommendations that are delivered to the project
governance are illustrated below:
Developing proper project plan: It is quite necessary for the project governance to
create proper project plan for proper management of the project. Proper project management plan
PROJECT MANAGEMENT
Vision and strategy
Financial
Lower cost of training
Capital growth rates
Learning & growth
Motivation expense
Improving personal skills
Internal processes
Speeding up the service
Early data access
Customer
High speed service’
High quality service
High quality service
(Akkermans and Van Oorschot 2018). Furthermore, it helps in attaining project objectives as
well as helps in improving the business performance by properly outlining the strategic changes.
Figure 2: Balanced scorecard
(Source: Created by Author)
8. Recommendations of project governance
Project governance is one of the important structure that is beneficial in making proper
project decisions that are generally made. The recommendations that are delivered to the project
governance are illustrated below:
Developing proper project plan: It is quite necessary for the project governance to
create proper project plan for proper management of the project. Proper project management plan
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PROJECT MANAGEMENT
must be developed for managing the quality, risk as well as various types of changes within the
project.
Clear reporting: The project governance must provide clear reporting facility in order to
make appropriate decisions are associated with the project. Clear reporting generally helps in
proper progressing and generally assists in finishing the project within deadline.
Proper stakeholder engagement: The project governance must focus on the
engagement of the stakeholders for managing the stakeholder’s involvement within the project.
Focussing on the project stakeholder engagement helps in providing proper idea about the
performance of the project quite effectively.
Clear definition of project roles and responsibilities: Proper responsibilities as well as
roles of project team members must be provided by the project governance such that they can be
capable of completing the work of the project effectively. This is generally done so that the
entire project successfully accomplished in order to achieve the goals of the project effectively.
PROJECT MANAGEMENT
must be developed for managing the quality, risk as well as various types of changes within the
project.
Clear reporting: The project governance must provide clear reporting facility in order to
make appropriate decisions are associated with the project. Clear reporting generally helps in
proper progressing and generally assists in finishing the project within deadline.
Proper stakeholder engagement: The project governance must focus on the
engagement of the stakeholders for managing the stakeholder’s involvement within the project.
Focussing on the project stakeholder engagement helps in providing proper idea about the
performance of the project quite effectively.
Clear definition of project roles and responsibilities: Proper responsibilities as well as
roles of project team members must be provided by the project governance such that they can be
capable of completing the work of the project effectively. This is generally done so that the
entire project successfully accomplished in order to achieve the goals of the project effectively.
20
PROJECT MANAGEMENT
Bibliography
Akkermans, H.A. and Van Oorschot, K.E., 2018. Relevance assumed: a case study of balanced
scorecard development using system dynamics. In System Dynamics (pp. 107-132). Palgrave
Macmillan, London.
Badewi, A., 2016. The impact of project management (PM) and benefits management (BM)
practices on project success: Towards developing a project benefits governance
framework. International Journal of Project Management, 34(4), pp.761-778.
Baker, M.B. and Yusof, Z.M., 2016. The effects of social capital and individual factors on
knowledge sharing among ERP system users. International Journal on Advanced Science,
Engineering and Information Technology, 6(6), pp.812-819.
Conforto, E.C., Amaral, D.C., da Silva, S.L., Di Felippo, A. and Kamikawachi, D.S.L., 2016.
The agility construct on project management theory. International Journal of Project
Management, 34(4), pp.660-674.
D Carvalho, M.M., Patah, L.A. and de Souza Bido, D., 2015. Project management and its effects
on project success: Cross-country and cross-industry comparisons. International Journal of
Project Management, 33(7), pp.1509-1522.
Gibbons, R. and Kaplan, R.S., 2015. Formal measures in informal management: can a balanced
scorecard change a culture?. American Economic Review, 105(5), pp.447-51.
Hornstein, H.A., 2015. The integration of project management and organizational change
management is now a necessity. International Journal of Project Management, 33(2), pp.291-
298.
PROJECT MANAGEMENT
Bibliography
Akkermans, H.A. and Van Oorschot, K.E., 2018. Relevance assumed: a case study of balanced
scorecard development using system dynamics. In System Dynamics (pp. 107-132). Palgrave
Macmillan, London.
Badewi, A., 2016. The impact of project management (PM) and benefits management (BM)
practices on project success: Towards developing a project benefits governance
framework. International Journal of Project Management, 34(4), pp.761-778.
Baker, M.B. and Yusof, Z.M., 2016. The effects of social capital and individual factors on
knowledge sharing among ERP system users. International Journal on Advanced Science,
Engineering and Information Technology, 6(6), pp.812-819.
Conforto, E.C., Amaral, D.C., da Silva, S.L., Di Felippo, A. and Kamikawachi, D.S.L., 2016.
The agility construct on project management theory. International Journal of Project
Management, 34(4), pp.660-674.
D Carvalho, M.M., Patah, L.A. and de Souza Bido, D., 2015. Project management and its effects
on project success: Cross-country and cross-industry comparisons. International Journal of
Project Management, 33(7), pp.1509-1522.
Gibbons, R. and Kaplan, R.S., 2015. Formal measures in informal management: can a balanced
scorecard change a culture?. American Economic Review, 105(5), pp.447-51.
Hornstein, H.A., 2015. The integration of project management and organizational change
management is now a necessity. International Journal of Project Management, 33(2), pp.291-
298.
21
PROJECT MANAGEMENT
Kaiser, M.G., El Arbi, F. and Ahlemann, F., 2015. Successful project portfolio management
beyond project selection techniques: Understanding the role of structural
alignment. International Journal of Project Management, 33(1), pp.126-139.
Martello, M., Watson, J.G. and Fischer, M.J., 2016. Implementing a balanced scorecard in a not-
for-profit organization. Journal of Business & Economics Research (Online), 14(3), p.61.
Papke-Shields, K.E. and Boyer-Wright, K.M., 2017. Strategic planning characteristics applied to
project management. International Journal of Project Management, 35(2), pp.169-179.
Rajan, C.A. and Baral, R., 2015. Adoption of ERP system: An empirical study of factors
influencing the usage of ERP and its impact on end user. IIMB Management Review, 27(2),
pp.105-117.
Ramazani, J. and Jergeas, G., 2015. Project managers and the journey from good to great: The
benefits of investment in project management training and education. International Journal of
Project Management, 33(1), pp.41-52.
Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence on project
success and on the execution of business strategies. International Journal of Project
Management, 33(1), pp.53-66.
Svejvig, P. and Andersen, P., 2015. Rethinking project management: A structured literature
review with a critical look at the brave new world. International Journal of Project
Management, 33(2), pp.278-290.
PROJECT MANAGEMENT
Kaiser, M.G., El Arbi, F. and Ahlemann, F., 2015. Successful project portfolio management
beyond project selection techniques: Understanding the role of structural
alignment. International Journal of Project Management, 33(1), pp.126-139.
Martello, M., Watson, J.G. and Fischer, M.J., 2016. Implementing a balanced scorecard in a not-
for-profit organization. Journal of Business & Economics Research (Online), 14(3), p.61.
Papke-Shields, K.E. and Boyer-Wright, K.M., 2017. Strategic planning characteristics applied to
project management. International Journal of Project Management, 35(2), pp.169-179.
Rajan, C.A. and Baral, R., 2015. Adoption of ERP system: An empirical study of factors
influencing the usage of ERP and its impact on end user. IIMB Management Review, 27(2),
pp.105-117.
Ramazani, J. and Jergeas, G., 2015. Project managers and the journey from good to great: The
benefits of investment in project management training and education. International Journal of
Project Management, 33(1), pp.41-52.
Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence on project
success and on the execution of business strategies. International Journal of Project
Management, 33(1), pp.53-66.
Svejvig, P. and Andersen, P., 2015. Rethinking project management: A structured literature
review with a critical look at the brave new world. International Journal of Project
Management, 33(2), pp.278-290.
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22
PROJECT MANAGEMENT
Todorović, M.L., Petrović, D.Č., Mihić, M.M., Obradović, V.L. and Bushuyev, S.D., 2015.
Project success analysis framework: A knowledge-based approach in project
management. International Journal of Project Management, 33(4), pp.772-783.
Zeng, Y.R., Wang, L. and Xu, X.H., 2017. An integrated model to select an ERP system for
Chinese small-and medium-sized enterprise under uncertainty. Technological and Economic
Development of Economy, 23(1), pp.38-58.
PROJECT MANAGEMENT
Todorović, M.L., Petrović, D.Č., Mihić, M.M., Obradović, V.L. and Bushuyev, S.D., 2015.
Project success analysis framework: A knowledge-based approach in project
management. International Journal of Project Management, 33(4), pp.772-783.
Zeng, Y.R., Wang, L. and Xu, X.H., 2017. An integrated model to select an ERP system for
Chinese small-and medium-sized enterprise under uncertainty. Technological and Economic
Development of Economy, 23(1), pp.38-58.
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