Project Management for Establishing a Restaurant in GTA
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This project is based on setting up a new restaurant in Greater Toronto Area (GTA). The project plan includes project timeline, budget management, risk management, human resource management, communication management and project control plans.
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Running Head: PROJECT MANAGEMENT PROJ 5001:Establish a Restaurant in the GTA Name of the Student Name of the University
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1PROJECT MANAGEMENT Table of Contents Executive Summary.........................................................................................................................2 1. Phases of Project Management....................................................................................................2 2. Project Timeline and Work Breakdown Structure.......................................................................8 3. Project Costs, Operating Budget and Start Up Budget (Budget Plan)......................................14 4. Human Resources Plan..............................................................................................................15 5. Communications Plan................................................................................................................16 6. Risk Management Plan..............................................................................................................17 7. Project Control Plan...................................................................................................................18 References......................................................................................................................................20
2PROJECT MANAGEMENT Executive Summary This project is based on setting up a new restaurant in Greater Toronto Area (GTA). In order to undertake this particular project, there are several work requirements including hiring or constructing a new building where the restaurant will be set up, installation of cooking equipments, preparation of dining space, recruitment of chefs, preparing an appropriate menu for the restaurant, preparation of appropriate prices for the dishes and others. Based on the requirements of the project, a project plan has been developed in this report that includes project timeline, budget management, risk management, human resource management, communication management and project control plans. 1. Phases of Project Management The five main phases of project management that will be followed for this project are as follows. Project Initiation Phase– This is the starting phase of a project in which the most common activities include discussion regarding progressing with project, feasibility testing, project proposal submission and others (Harrison & Lock, 2017). For this particular project, the list of activities under this phase is specified as follows. Project Initiation Phase Discussion between Project Board Members Discussion Regarding Feasibility of Project
3PROJECT MANAGEMENT Discussion Regarding Selection of Area for Setting Up Restaurant Agree on an Appropriate Plan Submit Project Proposal Receive Approval on Project Proposal Project Planning Phase– This is one of the main phases of the project where detailed planning is done regarding further work. The planning includes development of project charter, specification of project scope, determination of budget, schedule, risk management plan and others (Kerzner & Kerzner, 2017). For the establishment of restaurant in GTA, the following activities are required for the planning phase. Project Planning Phase Prepare Project Charter Develop Project Budget Develop Project Schedule Prepare Human Resource Management Plan Prepare Risk Management Plan Prepare Project Control Plan Prepare Quality Management Plan
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4PROJECT MANAGEMENT Appoint Project Team Project Execution Phase– The execution phase constitutes all the major work packages that are required to reach the goals of the project. In other words, this is the most important part of a project and is also the lengthiest one (White, 2018). For this project, the execution phases requires the following activities. Project Execution Phase Restaurant Building Survey Target Area Rent Building for Restaurant Contact Local Council Acquire Trade License Acquire Permission for Proceeding with the Project Procurement Prepare List of Necessary Resources Hire Project Working Team
5PROJECT MANAGEMENT Purchase All Necessary Equipments Installation Works Installation of the Equipments in the Kitchen Room Electrical and Plumbing Works in Kitchen Room Dining Area Design Prepare Floor Plan Electrical Works Place Tables and Chairs as per Floor Plan Set Up Counter for Ordering Food and Bill Payment Installation of Air Conditioning System Utilities Restroom Development Installation of Restroom Essentials Plumbing Works Install Hand Wash Equipments Decoration Design and Implementation
6PROJECT MANAGEMENT Interior Decorations As Per Restaurant Theme Exterior Decorations Setting Up Restaurant Title Banner Menu Decide Theme for Restaurant Hire Masterchef and Cooks Discussion Regarding Standard Menu for the Restaurant Approve the Menu Finalization and Printing of Menu Project Control Phase– In this phase, the project is controlled along with some additional works like marketing, checking of quality standards, testing and others (Madar, 2014). For this project, the control phase requires the following list of activities. Project Control Phase Marketing Promote the Restaurant via Social and Digital Media Announce Discounts and Offers for First Customers
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7PROJECT MANAGEMENT Testing Safety Testing Testing of Cooking Equipments Checking Quality of Cooking Utensils Check Food Preservation System Project Handover Project Closing Phase– This is the final phase of the project where appraisal and review are performed and stakeholders sign off from the project (Binder, 2016). Following is the list of activities required for the closing phase of this project. Project Closing Phase Review and Appraisal of the Project Pay Remaining Dues Stakeholder Sign Off Grand Opening
8PROJECT MANAGEMENT 2. Project Timeline and Work Breakdown Structure The project timeline along with the work breakdown structure is presented in the following table. WBSTask DescriptionDurationResource NamesCost 0 Establishment of New Restaurant in GTA 227 days$616,400.00 1Project Initiation Phase14 days$28,400.00 1.1 Discussion between Project Board Members 3 days ProjectManager, Project Supervisor $7,800.00 1.2 Discussion Regarding Feasibility of Project 2 days ProjectManager, Project Supervisor $5,200.00 1.3 Discussion Regarding Selection of Area for Setting Up Restaurant 2 days ProjectManager, Project Supervisor $5,200.00 1.4Agree on an Appropriate Plan2 days ProjectManager, Project Supervisor $5,200.00 1.5Submit Project Proposal5 daysProject Supervisor$5,000.00 1.6 Receive Approval on Project Proposal 0 days$0.00
9PROJECT MANAGEMENT 2Project Planning Phase20 days$21,200.00 2.1Prepare Project Charter4 daysProject Supervisor$4,000.00 2.2Develop Project Budget4 daysProject Supervisor$4,000.00 2.3Develop Project Schedule2 daysProject Supervisor$2,000.00 2.4 PrepareHumanResource Management Plan 2 daysProject Supervisor$2,000.00 2.5Prepare Risk Management Plan2 daysProject Supervisor$2,000.00 2.6Prepare Project Control Plan2 daysProject Supervisor$2,000.00 2.7 Prepare Quality Management Plan 2 daysProject Supervisor$2,000.00 2.8Appoint Project Team2 daysProject Manager$3,200.00 3Project Execution Phase150 days$470,800.00 3.1Restaurant Building60 days$116,000.00 3.1.1Survey Target Area10 daysProject Manager$16,000.00 3.1.2Rent Building for Restaurant30 days ProjectManager, BuildingRentCost Per Month[1] $58,000.00 3.1.3Contact Local Council5 daysProject Manager$8,000.00
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10PROJECT MANAGEMENT 3.1.4Acquire Trade License10 days ProjectManager, BuildingRentCost Per Month[1] $26,000.00 3.1.5 Acquire Permission for Proceeding with the Project 5 daysProject Manager$8,000.00 3.2Procurement30 days$117,000.00 3.2.1 Prepare List of Necessary Resources 10 days ProjectSupervisor, Project Team Leaders $46,000.00 3.2.2Hire Project Working Team5 daysProject Team Leaders$18,000.00 3.2.3 Purchase All Necessary Equipments 15 days Procurement Manager,Equipment Costs[1],Building RentCostPer Month[1] $53,000.00 3.3Installation Works20 days$46,000.00 3.3.1 Installation of the Equipments in the Kitchen Room 10 days WorkerGroup1, BuildingRentCost Per Month[1] $22,000.00
11PROJECT MANAGEMENT 3.3.2 Electrical and Plumbing Works in Kitchen Room 20 daysWorker Group 2$24,000.00 3.4Dining Area Design40 days$47,000.00 3.4.1Prepare Floor Plan5 daysProject Supervisor$5,000.00 3.4.2Electrical Works10 daysWorker Group 2$12,000.00 3.4.3 Place Tables and Chairs as per Floor Plan 5 daysWorker Group 3$6,000.00 3.4.4 Set Up Counter for Ordering Food and Bill Payment 15 daysWorker Group 3$18,000.00 3.4.5 InstallationofAir Conditioning System 5 daysWorker Group 2$6,000.00 3.5Utilities25 days$30,000.00 3.5.1Restroom Development5 daysWorker Group 4$6,000.00 3.5.2 Installation of Restroom Essentials 5 daysWorker Group 4$6,000.00 3.5.3Plumbing Works10 daysWorker Group 2$12,000.00 3.5.4Install Hand Wash Equipments5 daysWorker Group 4$6,000.00
12PROJECT MANAGEMENT 3.6 DecorationDesignand Implementation 35 days$62,000.00 3.6.1 Interior Decorations As Per Restaurant Theme 15 days WorkerGroup1, BuildingRentCost Per Month[1] $28,000.00 3.6.2Exterior Decorations15 days WorkerGroup1, BuildingRentCost Per Month[1] $28,000.00 3.6.3 Setting Up Restaurant Title Banner 5 daysWorker Group 1$6,000.00 3.7Menu30 days$52,800.00 3.7.1Decide Theme for Restaurant5 daysProject Manager$8,000.00 3.7.2Hire Masterchef and Cooks15 daysProject Manager$24,000.00 3.7.3 Discussion Regarding Standard Menu for the Restaurant 2 daysProject Manager$3,200.00 3.7.4Approve the Menu4 daysProject Manager$6,400.00 3.7.5 Finalization and Printing of Menu 4 days Procurement Manager,Project Manager $11,200.00
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13PROJECT MANAGEMENT 4Project Control Phase66 days$57,600.00 4.1Marketing31 days$30,000.00 4.1.1 Promote the Restaurant via Social and Digital Media 10 daysMarketing Manager$10,000.00 4.1.2 Announce Discounts and Offers for First Customers 10 days MarketingManager, BuildingRentCost Per Month[1] $20,000.00 4.2Testing11 days$27,600.00 4.2.1Safety Testing5 daysWorker Group 2$6,000.00 4.2.2 TestingofCooking Equipments 2 daysProject Team Leaders$7,200.00 4.2.3 Checking Quality of Cooking Utensils 2 daysProject Team Leaders$7,200.00 4.2.4 Check Food Preservation System 2 daysProject Team Leaders$7,200.00 4.3Project Handover0 daysProject Team Leaders$0.00 5Project Closing Phase12 days$38,400.00 5.1Review and Appraisal of the5 daysProject Manager$8,000.00
14PROJECT MANAGEMENT Project 5.2Pay Remaining Dues5 days OtherAdditional Costs[1],Project Manager $18,000.00 5.3Stakeholder Sign Off2 days ProjectManager, ProjectSupervisor, Project Team Leaders $12,400.00 5.4Grand Opening0 days$0.00 3. Project Costs, Operating Budget and Start Up Budget (Budget Plan) There are several types of costs associated with this project as this is a new start up restaurant business. In order to develop a budget plan, these costs are to be considered and explained as follows. Project Costs– As shown in the previous table, the total estimated cost for the project is $616,400. Considering contingency and other miscellaneous spending, the total project cost can be set at $750,000. Operating Budget– This budget will be required once the project is complete and the restaurant is opened for the public. The operating budget breakdown is shown in the following table. Operating CostEstimated Cost ($/Month)
15PROJECT MANAGEMENT Building Rent10,000 Staff Wages150,000 Maintenance Costs5,000 Purchasing Costs of Food Materials32,500 Other Variable Expenses2,500 TOTAL$200,000 Start-Up Budget– This budget is required for initiating the business including the project and operations after the project until there is sufficient revenue generated to cover for the expenses. Hence, the start-up budget is calculated as the sum of the project cost and six months operational cost i.e. $(750,000+6*200,000) = $1,950,000. So, the total start up budget can be considered to be $2million. 4. Human Resources Plan The main human resources associated with the project including the stakeholders and project workers are shown in the following table. Human ResourceRoles and Responsibilities Project ManagerManagement and control of the project Project SupervisorSupervision of the project as per requirements Project Team LeadersManaging working teams to perform various activities in
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16PROJECT MANAGEMENT the project Worker Group 1Performing various works in the project Worker Group 2Performing various works in the project Worker Group 3Performing various works in the project Worker Group 4Performing various works in the project Procurement ManagerProcurement of necessary resources for the project Marketing ManagerPromotion of the restaurant before grand opening 5. Communications Plan Thecommunicationplanforthehumanresourcesassociatedwiththeprojectis developed as follows. Human ResourceCommunication NeedFrequency of Communication Medium of Communication Project ManagerRequestguidanceand assistance in project WeeklyFacetoFace,Written Reports Project SupervisorRequest supervision and assistance in project DailyFace to Face Project Team LeadersInstructionsregarding the work requirements DailyFace to Face Worker Group 1InstructionsregardingDailyFace to Face
17PROJECT MANAGEMENT work requirements Worker Group 2Instructionsregarding work requirements DailyFace to Face Worker Group 3Instructionsregarding work requirements DailyFace to Face Worker Group 4Instructionsregarding work requirements DailyFace to Face Procurement ManagerProcurement requirements As requiredList of requirements Marketing ManagerPromotional requirements Before start of projectEmails 6. Risk Management Plan The risks of the project are identified and the management plan is developed as follows. Risk DescriptionLikelihoodImpactManagement Strategy Budget overshoot in this projectmayleadto bankruptcyofthe owners HighVery HighControlbudget throughouttheproject and ensure there are no unnecessary costs Errorsininstallation worksmayleadto seriousaccidents harming the workers MediumVery HighFollow safety standards andguidelinesduring working in the project TheprojectmaynotLowHighAssignalegal
18PROJECT MANAGEMENT followstandardsand guidelinesregarding restaurant business and mayfacelegalaction andcancellationof license consultantforadvice regardingrestaurant businessstandardsand guidelines Lackofsufficient customers may lead to significantlossesand ultimately bankruptcy MediumVery HighConductpromotions throughvariousdigital andsocialmediawith attractive offers 7. Project Control Plan Project control is required to ensure it is executed in the right way as per the developed plan. Generally, the project manager is responsible for controlling the project as per the requirements. For this project, the project manager will control the project along with the assistance of the project supervisor (Alfagi, Purnaweni & Setiani, 2015). Some of the main controlling activities include the following. Review of project proposal Review of project charter Discussion of requirements with the working team Supervision of activities in the project Review and appraisal of the project
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19PROJECT MANAGEMENT From the discussions to the handover of the restaurant to the project manager, the control process will continue to occur to ensure all milestones are reached and all requirements are delivered with appropriate quality standards.
20PROJECT MANAGEMENT References Aga, D. A., Noorderhaven, N., & Vallejo, B. (2016). Transformational leadership and project success:Themediatingroleofteam-building.InternationalJournalofProject Management,34(5), 806-818. Alfagi, A., Purnaweni, H., & Setiani, O. (2015). Waste Management in KFC and Pizza Hut Case StudyinSemarang,Indonesia.ScienceJournalofEnvironmentalEngineering Research,2015. Binder, J. (2016).Global project management: communication, collaboration and management across borders. Routledge. Burke, R., & Barron, S. (2014).Project management leadership: building creative teams. John Wiley & Sons. Conforto, E. C., Salum, F., Amaral, D. C., da Silva, S. L., & de Almeida, L. F. M. (2014). Can agileprojectmanagementbeadoptedbyindustriesotherthansoftware development?.Project Management Journal,45(3), 21-34. Crawford, J. K. (2014).Project management maturity model. Auerbach Publications. Harrison, F., &Lock,D.(2017).Advancedprojectmanagement:astructuredapproach. Routledge. Heldman, K. (2018).PMP: project management professional exam study guide. John Wiley & Sons.
21PROJECT MANAGEMENT Kerzner, H., & Kerzner, H. R. (2017).Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Lee,M.R.(2016).Leadingvirtualprojectteams:Adaptingleadershiptheoriesand communications techniques to 21st century organizations. Auerbach Publications. Madar, A. (2014). Hotel services quality assessment using SERVQUAL method. Case study: Athénée Palace hotel.Bulletin of the Transilvania University of Brasov. Economic Sciences. Series V,7(2), 71. Ramazani, J., & Jergeas, G. (2015). Project managers and the journey from good to great: The benefitsof investment in projectmanagementtraining and education.International Journal of Project Management,33(1), 41-52. Walker, A. (2015).Project management in construction. John Wiley & Sons. White,J.(2018).Domino’sPizzacase‘encouraging’forMNEsexpandinginto India.International Tax Review.