Table of Contents INTRODUCTION...........................................................................................................................1 What is a Project..............................................................................................................................2 Project Stakeholders........................................................................................................................4 Organisational Structure Influence on Projects...............................................................................5 Role of a project manager................................................................................................................9 Project Life cycle...........................................................................................................................10 Effective Project Manager.............................................................................................................12 Agile Methodology........................................................................................................................12 Project in Controlled Environment 2 (Prince 2)............................................................................14 Critical Path Method (CPM)..........................................................................................................14 Lean PM Method...........................................................................................................................16 Critical Chain Project Management (CCPM)................................................................................16 Project Management and Team Roles...........................................................................................17 Top 5 Team Management Skills....................................................................................................17 Five Stages of Team Development................................................................................................18 Effective Team Meetings...............................................................................................................20 Establishing a team identity...........................................................................................................21 Creating a Shared Vision...............................................................................................................21 CONCLUSION..............................................................................................................................21 REFERENCES..............................................................................................................................23
INTRODUCTION This presentation is going to elaborate the requirements that need to complete and manage a project. It is based on launching a new website by Power Motors, to provide the accessibility to customers to get live videos about own car and how much time the company will take more to repair it. 1
What is a Project Project can have defined as a group activity, which is designed for attainment of a specific desired outcome. In organisation, it is different than other routine operations because it mainly focused on executing a new business objective, by framing effective strategies and plan for entire implementation process. In this regard, Power Motors seeks to launch a new website, where customers will get accessibility and information every time about own car's repairing process, in visualise manner (live video) when they open online account. Thus, providing live videos in such a way, will help in providing satisfaction to customers and getting high retention ofthemaswell.Tosuccessfullylaunchthiswebsite,respectivecompanyhasgiven responsibility to project management team to prepare necessary documents, needed for the same. It includes costs, time and organisational strategy, that are required for execution of this project, to achieve business goal. 2
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Project Stakeholders To conduct a project, it is essential for project managers to identify the stakeholders first, who may have affected by the same. In context with present project, the main people of Power Motors that are associated with this, include staff members, sponsors, team-members, customers, web designers and marketing agencies. Hereby, project manager and team-members play main role in conducting and implementing this project, for achievement of strategic goal of given company. But for performing this task, they are working under supervision of operational managers, so that website can be launched successfully, in desired way. Along with this, domain administrators, graphic designers, search engine optimisers and IT team of Power Motors also work as a collective group for delivering a wholesome experience to users, where they can see live videos about how their cars are being repaired. 4
Organisational Structure Influence on Projects As a project cannot be run in isolation, therefore, there are number of factors present that influences it. For example – Human resources, organisational structure, technology, availability of resources etc. Among these factors, structure of organisation affect the present outcomes in high manner, that can be classified as – 5
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Functional Structure:Under this organisational structure, nature of project structure can be hierarchical, where activities are divided as role of different departments. Project Structure –Here, activities are assigned by dividing team-members as per their expert areas as – 6
Matrix Structure –This structure helps in providing better coordination among team-members, where structure is formulated via integrating the number of characteristics of both project-based and functional-based structures. Hereby, organisational structure of present mechanic company, i.e. Power Motors, influences the authority of project manager in terms of decision making, as described below - Influence of different type of organisational structures FunctionalMatrix based StructureProject based 7
Particular based Structure structure Weak MatrixBalanced MatrixStrong Matrix Decision making power of project manager Not specifically LimitedLessHighHigh Role of project manager Part-timePart-timeFull-timeFull-timeFull-time Project- management team- members' role Part-timePart-timePart-timeFull-timeFull-time 8
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Role of a project manager Project-manager performs the main role in conducting a project, in planning, monitoring, and scheduling entire activities. To make project on how to launch website and what benefits it will provide, manager's role is to create a project team and design a proper structure that classifies each role to meet strategic goal of Power Motors. As this website is directly link to customer and it also affects other stakeholders, therefore, responsibility of project manager is to manage the tension between their expectations. Along with this, for developing a holistic view of present project, they have focused on four main areas – communication, human resource, risk and procurement management. Under this process, skills of human resource will develop first, so that they can contribute their efforts in running the company's website successfully. Similarly, managers also concern on improvement in communication techniques, for developing proper collaboration among team-members and other associated stakeholders, to manage their interest in project. Thus, to conduct all such activities, project manager of respective company have put all requirements on a standalone system, that help in planning day-to-day activities for launching the website. 9
Project Life cycle This part consists a collection of phases that are required for completing a project, where a project based on launching a website includes following phases – Project Initiation –In designing a web successfully, project team of Power Motors will gathered a proper information first. It involves purpose, goals, targeted audience and content.Here,mainpurposebehindbuildingnewwebsiteistoprovidetimely informationtocustomersabouttheircarrepairingprocess;goalistoearnhigh satisfaction and long-term retention; and audience that present mechanic will target is car owners. Project Planning & Evaluation:After defining the main scope and purpose of present project, under this stage, project manager will concern on how to execute the entire activities, in a proper time-frame for successfully launching the website. Along with this, they will also decide about resources like software that are needed for same, such as Content Management System, WordPress and more. Therefore, for this purpose, different roles and responsibilities will assigned to team-members to gather information about requirement of technology, budget, resources and more,. Project execution-Logo of Power Motors, background colour, prototype designs and more, will be concerned here at this stage of project, that are needed for developing a project. In this regard, at this stage, project manager after planning the whole activities, will describe manner under which they will be executed, in set period of time. Project Monitoring & Control –For ensuring success of project, manager will monitor each and every activity, as well as make changes in completion of same, in case of requirement, for quality assurance and meeting the desired output. Project Closure –It is the last phase of project, where all details will collect and finalise which technology Power Motors need to use for launching and designing its website to exceed customer satisfaction and then present in front of stakeholders for their approval. 10
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Effective Project Manager Effective managing skills is the only key factors required to fulfil the project requirements and make the business successful in right direction. Few of required skills are defined below that can be helpful for mangers of Power Motors; Innovate and maintain stability:Technology is the essential element of every business. Managers of must have knowledge of tools and equipment which will be used in Power motors. Vast picture of business:Managers must have capacity to foresight of a successful business. This skill works as motivational factor that enhance the performance of business. Hands-off/Hands-on:Project leaders have to create a single development team where leaders are inspiring each other to execute exceptionally well and at the same period we must combat the coordination depredations as well as the aversion of the group to external ideas. Encourage individuals but stress the team:Building the interest and faith among team leaders and staff members helps to maintain an ethical environment while performing business projects. Agile Methodology Agile Kanban mythology fit best in the present case of framing website for customers so that they would be able to track the work performed on their cars. This mythology specifically 12
focused upon lean software development in which process of making website remain stabilise till the last action do not remain fixed to approaches. The above graphics defines that how the software works. As it can be understandable that software bifurcates the activities of project in multiple sections and control with appropriate sources and sections. 13
Project in Controlled Environment 2 (Prince 2) The Project in controlled environment 2 (Prince 2) refers to an effective and structured method of project management that can be used by Power Motors. It includes the criterion of dividing project into manageable and controllable stages in order to complete selected project in appropriate way. However, it consist Prince 2 process including business case, organisation, quality, plan, risk, change and progress which should be considered to fulfil overall requirements of specific project in terms of achieving desired outcomes. \ Critical Path Method (CPM) The (CPM) Critical Path Method is a phase-by-phase procedure, process, or process for task management of multiple activities that involve interactions. CPM is an effective management method as it distinguishes essential and semi-critical activities for dispute avoidance and gaps. The timeline of project task and layout is defined as follows; Activity nameStart dateEnd dateDurationPredecessor Domain Name20-10-1921-10-1910 Business Email Address21-10-1922-10-1912 Website Building Software22-10-1925-10-1923 Website Hosting25-10-1927-10-1924 14
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Website Template Design27-10-1928-10-1915 Logo Design28-10-1930-10-1926 High-Quality Images for Website30-10-1931-10-1917 Image Editors31-10-1902-11-1928 Google Analytics02-11-1905-11-1939 Gantt chart: 15
Critical path: Lean PM Method Lean project management method mainly helps the organisers at initial stage of forming the website. This process mainly contains four major elements as quality, empowering cross functional work teams, value added elements and evaluation of data. These factors will make the process of developing web site for Power Motors company. Critical Chain Project Management (CCPM) CCPM isthe result of Eliyahu Goldratt's Technology of Limitations (TOC) for planning and controllingoutput.Toenhanceprocessperformance,TOCemphasizesondetectingand resolving inefficiencies. Similarly, gaps are the subject of both the Strategic Chain. 16
Project Management and Team Roles Succession of project depends upon team collaboration and combined efforts of project team. Here in case of website formation for customer’s team is formed as follows; Project manager:This remain an authorised person who keep an eye on entire project. Manager will play a supervisor role in order to evaluate the performance of leaders and peoples. Manager will get the essential details form team leader regarding further resources required to make the project complete. Team leader:The manager brings attention to decisions which need to be done for team's goals to be achieved, instead of telling people how to do it. Leader will assess the requirement of project and team members and Team member:the staff member plays a significant role in entire project life cycle. These remain directly connected with the project. As the website developers keep maximising the strength for project organisers. Top 5 Team Management Skills Project managers are required to correlate the objective of the project with team leaders and staff members along with duties must be assigned to each individual. 17
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Communicative skills:these skills are required to address in terms of communicating the goals of the project. Here in case of Power Motors, website development is aimed to provide a transparent process to customers so that they can be able to track the services live. Project strategy and decision:Ability to take decisions must be on priority in both the cases as project initiation or switching on another. The managers must take an effective decisions subject to complete the project in more strategic and specific manner. Critical thinking and negotiation:A foresight for completion of project mainly depends upon critical thinking and evaluation process. There is an analytical approach used by the managers while performing the projects in effective way. Five Stages of Team Development Team development refers to establish a group of individual with specific capabilities and expertise in order to complete particular project successfully. It includes the way of analysing skills and abilities of employees and then build up a team for completion of given project in proper manner. In context of Power Motors, they are required to follow five stages of team development which are explained further: Forming stage– This can be known as an initial stage in which people are looking for an effective as well as efficient leadership and authority that can manage work accordingly. It 18
includes to identify the person who is has enhanced knowledge and much capable to control the team while performing on project of Power Motors. Storming stages– The storing phase can be considered as the most critical & difficult one in which two crucial factors exists including competitions and conflicts due to individual personalities emerge. It include low performance of team due to putting energy in unproductive procedures. However, it consist the phase when team members may disagree with team objectives and create conflicts due to which it is required for Power Motors to overcome with obstacles. Norming stage– This includes the team stage when conflicts become sort out and unit also begin to start among team. It includes to assign the individual roles of team members and a kind of consensus take place around the leader along with improved performance of entire group in Power Motors. Performing stage– This can be described as a stable stage in which consensus and cooperation has been build up between team members which facilitate to increase overall productivity in Power Motors. It include establishment of well organised functioning and mature team with clear & stable structure to perform appropriately. Adjourning stage– The adjourning phase is final stage in which most of team objectives competes and wrapping up of final tasks along with documentation efforts as well as results. 19
Effective Team Meetings The team meetings should be effective in order to discuss about mandatory criterion of project and relevant risk factors along with avoiding issues to complete the same properly. It includes number of ingredient to be considered by Power Motors in regards to conduct effective meeting. However, it includes to have a meeting agenda with clear objectives and set an end time along with sticking to it. Moreover, it consist designate a meeting leader, cut down on meetings, cut down on attendees and create action items & accountability. Meanwhile, it involves the criterion bring solutions to the meeting and Use online collaboration tools as an alternative to meetings. 20
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Establishing a team identity This contains the effective collaboration and managing the task requirements at each stage. Team. There are four members formed as a team.Task force1is defined as a name of the project team. Alpha 1, Gama 2 androger3 are recognised as team members of team members. Creating a Shared Vision Sharing the vision and mission statement of project is the key objective of business and it helpsinaddressingtheprojectinwell-definedorder.Thechallengesmustalsohave communicated with the project team leaders. Bifurcating the burden frequently also remain essential for team. CONCLUSION The above report justifies the concept of project management. As the project is significant in terms of developing the website for improve customer experience. The whole project executes the role of effective team managers, team handling and project succession skills and transiting skills. The report able to present the dynamics of successful project management and conclude that by communicating values and objectives business be able to indulge staff members to keep focusing and addressing the tasks properly. 21
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REFERENCES Books and Journals: Burke, R., 2013. Project management: planning and control techniques.New Jersey, USA,26. Meredith, J.R., Mantel Jr, S.J. and Shafer, S.M., 2017.Project management: a managerial approach. John Wiley & Sons. Schwalbe, K., 2015.Information technology project management. Cengage Learning. Walker, A., 2015.Project management in construction. John Wiley & Sons. Kerzner, H., 2017.Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Heagney, J., 2016.Fundamentals of project management. Amacom. Leach, L.P., 2014.Critical chain project management. Artech House. Harrison, F. and Lock, D., 2017.Advanced project management: a structured approach. Routledge. Crawford, J.K., 2014.Project management maturity model. Auerbach Publications. Marchewka, J.T., 2016.Information technology project management: Providing measurable organizational value. John Wiley & Sons. Larson, E. and Gray, C., 2013.Project management: The managerial process with MS project. McGraw-Hill Education. Too, E.G. and Weaver, P., 2014. The management of project management: A conceptual framework for project governance.International Journal of Project 23