Assignment of Project Management - RALS Pass System
Added on 2020-03-16
14 Pages3763 Words44 Views
Running Head; Project Management 1Project ManagementProject name: RALS Pass SystemTeam name: Group 12Team Members:Shaik Ahmed Bin TaherEmail: ahmedtaher2113@gmail.comMobile: 0416518766Rafa AfrEmail: ahmedtaher2113@gmail.comMobile: 0416518766
Running Head; Project Management 2
Running Head; Project Management 3Project OverviewGlobex formerly B & T Sons Farming Equipment established RALS (Riviera Agriculture and Lifestyle Show) in 2000; a three day event held in November every year. The event requires that attendees pay for tickets at the entrance which re checked and then allowed to proceed to attendthe event. The event relies heavily on trained volunteers. The main problem being faced is managing ticketing at the entrance especially on opening days when there are many people attending the event; what happens is that the ticketing system is manual and at peak human traffic, some people are able to slip in because they cannot wait for too long. Further, the volunteers are usually overwhelmed; this slows down the process of issuing tickets while making it almost impossible for the staff to ascertain the number of tickets given out and he number of people that attended. Furthermore, the volunteers needed for the exercise are also many. What is required is a system in which people can purchase tickets earlier before attending the event and have a system where they can have the number of tickets purchased and redeemed automatically updated so they know the number of people attending through bar code scanning and the computer system. It is assumed that the people know how to use the system (are computer literate) and that the system will work at least 96% of the time in a given 365 day period. It is also assumed that the system will be fully accurate and enabling infrastructure (Internet and networks) will also work, along with the automatic bar code scanners. It is also assumed that the attendees willhave some access to a mobile device or computer to make the purchases on-line/through the web or at least be able to access some of the ticketing outlets where they can buy printed tickets. Another assumption is that for those buying the tickets online, they have a way to print them or at least have an application that will enable digital bar code scanning of their e-tickets. Description of the projectAn automated electronic ticketing system for RALSBusiness Purpose, Need and Significance This project is needed to help the organizers of the RALS to make the process of accessing the venue by customers easy and seamless; this will reduce over crowding at the gate/ entrance. Thesystem will also lead to increased sales as few people will manage to slip through without paying for tickets, especially when there are crowds during opening days or at peak times. The system will
Running Head; Project Management 4enable potential attendees to purchase the tickets on-line and at their convenience and print them out or use electronic means to sign out. This will also lower costs, including the need for fewer volunteers and to help with administration and planning as the organizers will be able to ascertain the number of tickets sold and redeemed and people that attended. This will also ensure accurate accounting. The idea of the system is driven by the need for greater accountability, the need to have accurate metrics on ticket sales and attendees, and to improve the experience of attendees through easy and seamless entry, even during peak times and on the opening day. The system should be easy to use by customers, quick transaction processing, give real time updates and reports, and be able tp perform without lags even during high demand. The system should also be compatible with different browsers and operating platforms, and have the same functionality and appearance whether accessed using mobiles, tablets, or computers. The system should have resilience so that even in the event of a disaster or during backups, business processes will still continue and full operations can be restored within a short period of time. The system should also be easy to maintain and allow people to be given specific access rights to prevent abuse. If there is a wrong operation committed either by buyers or internal users, the systemmust highlight this and enable the user to repeat the process again, with help options available. These will be the guiding objectives for this project Benefits and Costs The system should reduce delays during entry, make the process of ticketing easy and seamless, and enable accounting and report generation by authorized users. The system will increase ticket sales and reduce operational costs while giving visitors a better experience and the organizers an easy time in planning and managing the project. The system will have various costs, including costs of making surveys and capturing user requirements, the purchase of hardware and other software, development and labor costs, costs for hiring cloud backup services, and maintenance and management costs. These costs are summarized in the table below;ItemCost in $Initial survey and logistics costs, including user documentation 500Cloud service provider costs600 per monthPurchase of turnstiles (8) each at 6006000Development costs (labor)45000Barcode scanners3000Hardware (Computers and power backups)9000
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