Analysis of Performance of the Selected Projects

This paper focuses and analyses the performances of 3 different projects nominated by ABC Engineering Project Management Service and Development Company.

Running head: PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
ABC Engineering Project Management Service and Development Company
Name of the student:
Name of the University:

1PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Table of Contents
Question 1 (a)..................................................................................................................................2
Analysis of Performance of the Selected Projects...........................................................................2
1. Nominate three projects for the discussion..................................................................................2
2. Defining key characteristics of each nominated project..............................................................2
3. Project review with respect to their alignment with project and program management...........11
4. Developing project plan to achieve project objectives..............................................................21
Question B:....................................................................................................................................24
Write a report to the board of director...........................................................................................24
Question 2......................................................................................................................................27
Introduction....................................................................................................................................27
Conclusion.....................................................................................................................................34
References......................................................................................................................................35

2PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Question 1 (a)
Analysis of Performance of the Selected Projects
1. Nominate three projects for the discussion
This paper demonstrates the roles and different activities important to be followed by the
project manager and respective project team members to meet primary project objectives and
goals. The paper focuses and analyses the performances of 3 different projects those are
nominated.
The nominated organization that operates the 3 above mentioned engineering projects is
“ABC Engineering Project Management Service and Development Company”. The 3
engineering projects that are nominated here for further discussion are:
Project A: planning, design and implementation of a solar panel highway in New South Wales.
Project B: Development of a major electricity substation in a remote location near Perth
Project C: Implementation of an Information System in ABC Engineering Project Management
Service and Development Company
2. Defining key characteristics of each nominated project
Project A: planning, design and implementation of a solar panel highway in New South Wales.
Fit with current organizational strategic direction: “ABC Engineering Project
Management Service and Development Company”, operates different engineering projects in

3PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Australia. The world is now highly focused on saving non renewable resources rather they are
trying to use different renewable resources to develop and implement different projects. In order
to bringing down the electricity expense, the local government of Australia, New South Wales
has decided to design and develop a solar panel highway in a rural location.
The location chosen for the design and development of the solar roadway is an
environmentally sensitive area which is contiguous to the new estate of New South Wales. In
addition to this the location chosen for the construction is ranges from 2000 to 10000 sq meter.
The resident who are taking pride in the natural environment and requires a peaceful living
ambiance will be the neighbours of the roadway. It will give peace, noise free and pollution free
environment to the locals as large and heavy weighted four wheelers are not allowed drive over
this road.
Estimated cost: From analysis of the technical and non technical requirements of the
project it is effectively identified that the total cost that would be required for the successful
accomplishment of the project is $100 Million.
Estimated duration: It is determined that the project manager leader and the team
members have to complex the project in 3 years without delay to avoid overrunning budget risks.
Starting from the formal planning upto the completion of the project must not take more than 3
years. Though, there is other less controversial option present for the project. The nearby
residential have requested to change the route of the new roadway hence there will be a delay of
12 months or 1 year in project implementation. As a whole it can be said that it will take
approximately 4 years for the successful completion of the solar panel highway development
project.

4PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Expected project delivery quality: It is predicted that if all success criteria and project
development plans are properly followed by the project team associates and stakeholders then
the project will deliver the service according to the primary objectives.
Current expenses, proportion complete and quality benchmark achieved: The
current expense of the project is estimated to be $95 Million and 50% of the project or half of the
project is completed. Till date the roadway construction is done by installation of the
photovoltaic cells. The project is running as per the developed plan. In more details, the base
layer of the highway is completed and the optical layer of the highway is half completed.
Key stakeholders: In order to implement the solar panel roadway project in Australia
they key stakeholders who are assigned include project manager, finance manager, electrical
engineer, civil engineer, resource manager, project contractors, sponsors, sub contractors and
labors.
Main risks: The main risks that may interrupt the project success and project progress
are construction and environmental risk. Due to environmental factors if the solar pane and the
photovoltaic cells get damaged then the project will fail to meet the expected objectives.
Therefore the project manager and project team members are required to out effective focus
during the installation of optical layer.
Impact on environment and society (short-term and long-term)
The short term and long term impact of the solar panel roadway project on society and
environment are as follows:
Short term impact

5PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
 It can successfully reduce the rate of pollution
 It increases the use of renewable resources
Long term impact
 It can reduce overall cost and expense of project
 It helps to create an eco friendly ambiance
 It utilizes the renewable resources and reduces the use of non renewable resource
Complexity
The design of the project itself is little much complex. The steps those are to be
sequentially followed for the accomplishment of the project are design of the base layer, optical
layer, and transparent layer. The electrical engineer and the civil engineer assigned to the project
are necessary to have enough ability, experience and information so that they can work
according to the project objectives. If any one of the layers are not constructed efficiently then,
the entire project will be a failure.
Other factors (for example, human resource, communications and procurement)
The human resources who are contributing the project progress include project manager,
civil engineer, resource manager, labours, finance manager, operation manager and electrical
engineer.
While conducting the project the project manager requires maintaining open
communication. The open communication approach gives an independent and common
communication platform to the project team members where each of the development group
members can successfully share their ideas and thoughts to the rest of the project team

6PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
associates. As this project will take upto 4 years for accomplishment therefore always face to
face communication is not possible therefore the other channel of communication that will be
used for making interaction include conference, email, video conference etc.
The procurement factors needed for the completion of the solar panel roadway include:
 Capacity of making the solar modules
 Awareness regarding timeline and estimated budget or cost
 Collateral savings and payback run with the solar project
Project integration factors
 There are some factors that may impact the project are:
 Availability of solar radiation in the selected location for roadway construction
 The elevation and orientation of the photovoltaic array
 The power rating capabilities of the arrays
 The total energy conversion efficiency of the photovoltaic modules used
 Design of the complete system
 The grid reliability and operation
 Thickness of the cables
 Variation of the module efficiency with changing temperature
 Accumulation of dirt and smog
Project B: Development of a major electricity substation in a remote location near Perth
Fit with current organizational strategic direction

7PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
It has been analyzed that the project is not in shape with present organizational strategic
direction because the location chosen to install and develop the electric substation in Perth is
remote where suppliers are failing to deliver the equipments and other needful products.
Estimated cost: The total cost estimated for the project is $10 Millions
Estimated duration: 2 years
Expected quality of deliverables:
It is expected that the project will deliver quality services to the people living in the
remote location of Perth.
Current expenses, percentage complete, quality benchmark achieved: the project is
completed approximately by 40% within the expense of $0.75. In addition to this the project
benchmark or standard quality is also reached.
Key stakeholders
 Project manager
 Finance manager
 Operation head
 Electronics engineer
 Electrical engineer
 Labours
Main risks
 Logistic risk

8PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Complexity
The location of the substation is a remote one in Perth and the equipments considered for the
project are supplied by international market suppliers. Complexity was occurring associated to
logistics or material and equipments supply.
Other factors (for example, human resource, communications, procurement)
The project associates must open communication while interacting and the procurement factors
are:
 Line loss
 Transmission rate
 Transmission upgrades
Project integration factors
 Digital device
 Digital measurements
 Process bus
Project C: Implementation of an Information System in ABC Engineering Project Management
Service and Development Company
Fit with current organizational strategic direction: “ABC Engineering Project
Management Service and Development Company” has taken the fairly smaller but complex new
project management information system development project. The project includes a numbers of
inter connected sub systems together. Each of the sub systems is dependent on each other but the
project manager has failed to give the project a proper direction of streamline. If the project

9PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
management process is developed then the company would successfully save Millions of dollars.
In addition to this, they will be able to complete projects with better control and within estimated
budget as well. The decision making differences will also gets reduced with this success.
Estimated cost: $3 Million is net project budget that has been estimated for the
successful implementation of the project.
Estimated duration: With analysis of the project details it is determined that the project
must be accomplished within 250 days.
Current spending, percentage complete, quality benchmark achieved
35% of the project activities are completed and from the complete budget approximately
$1.2 Million is till date spends. Though, the project is not directed towards the success line due
to decision making difference between the managerial team and development working team
members.
Key stakeholders
 Project manager
 Sponsors
 System developer
 Tester
 Application programmer
 Finance manager
 Coder
Main risks

10PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
The main risk that has been identified is lack of communication in other words decision
making differences between the project staffs and organizational heads.
Impact on the environment and society – short term and long term
Short term impact
 Privacy needs to be updated with changing time to protect information
 High level business level competition
Long term impact
 Improves the entire business process
 Create new startups
 Increase market efficiency
 Allow the service providers and customer to keep in touch
 This is cost effective and helps to keep users connected anywhere
Complexity
The usability and maintenance of the system is little complex because only
implementation of the system is not the ultimate success rather information are needed to keep
secured as well. The project team associates must know how to protect data from cyber attacks
and hackers. If proper security approaches are not adopted then, company will face major
functional and operational challenges
Other factors (for example, human resource, communications, procurement)

11PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
The human resources allocated to the project should have enough technical knowledge.
While working for the project each member’s should use open communication. In addition to
this, the procurement factors those are to be maintained for the project success includes political
factors, socio cultural environment and financial factors.
Project integration factors
 Identification of project goals and objectives
 Planning for business and information system
 Determination of alternatives with operational plan
3. Project review with respect to their alignment with project and program
management
For project A
Project charter
Project name: Design and development of solar panel roadway in New South Wales
Time: 4
years
Budget: $100
Million
Scope: To design and develop a solar roadway followed by
designing three layers sequentially in terms of:
 Base layer
 Optical layer
 Transparent layer

12PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Business case
The resident who are taking pride in the natural environment and requires a peaceful
living ambiance will be the neighbours of the roadway. It will give peace, noise free and
pollution free environment to the locals as large and heavy weighted four wheelers are not
allowed drive over this road.
The roadways are designed with photovoltaic cells and solar panel inside. The solar panel
and cells absorbs the sun light and stores them. Then the solar energy is converted into electric
energy. Further the electric energy will be used to lighten up the nearby street lights and roadside
buildings and houses as well. Successful implementation of this project will reduce the rate of
electric house expenses.
Project stakeholders
 Project manager
 Finance manager
 Electrical engineer
 Civil engineer
 Resource manager
 Project contractors
 Sponsors
 Sub contractors
 Labors
Potential constraints

13PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Triple project constraints considered for the project include project cost, time and scope.
The project is expected to be completed within 4 years with an estimated budget of $100 Million
Likelihood of the project scope
The project was initially estimated to be completed in 3 years but due to change the route
the time has increased by 12 months and as a result the cost also increased. The impact of this
risk is catastrophic or very high.
Change control requirements
 Logged change requests
 Interdependency and compliance analysis changes
 The primary estimated timeline needs to be changed from 3 to 4 years
Potential human resources, Communication
Purpose who when Frequency Documentation
Sharing project
objectives
Project manager and
sponsors
Project
initiation
phase
Monthly Project status
reporting
Discussion on current
status of the project
Operation manager
and project manager
Project
progress
phase
Weekly Project status
reporting
Identification and
discussion on potential
risks
Resource manager
and project manager
Progress
phase
Weekly Project status
reporting

14PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Change management
plan
Contractors and
others
Project
execution
phase
Yearly Project status
reporting
Procurement issues
 Long term project cycle
 Low quality supply of raw data
 Inappropriate collection of data
 Insufficient procurement planning
 Improper risk mitigation strategies
Potential risks
 Lack of communication
 Lack of understanding, skills and experiences of the project team members
 Lack of power rating capabilities of the arrays
 Lack of energy conversion efficiency of the photovoltaic modules used
 Failure in design of the complete system
Project sustainability and outcome
With successful implementation of the project the local residential will get free electric
supply and an eco friendly pollution free ambiance.
For project B
Project charter

15PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Project title: Development of a major electricity substation in a remote location near Perth
Scope: To Develop a major electricity substation in a remote
location near Perth
Time: 2
years
Budget : $10
Million
Objectives
 To develop electricity substation
 To identify the logistics issues
 To complete the project within 2 years with quality
components coming from international suppliers
Project stakeholders
 Project manager
 Finance manager
 Operation head
 Electronics engineer
 Electrical engineer
Potential constraints
 Time: 2 years
 Cost: $10 Million
Potential risks
 Risks with international equipment supply
 Delay in project delivery
 Overrunning budget

16PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
 Over allocation of resources
For project C
Project charter
Project title: Design and implementation of a new project management information system
Scope Time:
250 days
Budget : $3
MillionObjectives
To identify the potential challenges that he company is recently
facing due to lack of operational and functional insufficiency
To develop a new project management information system to store
and manage large set of information
To give the company a direction towards success by reducing the
difference between senior organizational manager and working
staffs
Acceptance criteria
 The project requires to be completed within the assigned timeline of 250 days and within the
budget of $3 Million
 The project must have all technical competency to manage large set of data
 The project management information system that will be developed should give security to
the data stored in the system
Project deliverables
 The project must deliver high security, flexibility security and integrity to the data stored
 It should be delivered within 250 days

17PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
 The system should complex project development environments
Project stakeholders
 Project manager
 Sponsors
 System developer
 Tester
 Application programmer
 Coder
Business case
The Information system development project is till date completed upto 35% without any
strategic direction though the project is being developed under the guidance of specialist
contractors. However, the issues or managerial risks are mainly occurring due to the significance
difference between the senior management and working organizational staffs. The staffs are
asked to implement change management plan though the change control process used are
extremely poor. However, currently the project manager successfully resolved the issues of staffs
and senior management’s difference. If the IS develops successfully then the company would be
able to manager all the projects much efficiently.
Project stakeholders
The stakeholders associated to the project are as follows:
 Project manager
 Sponsors

18PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
 System developer
 Tester
 Application programmer
 Coder
Potential constraints
In order to accomplish the new project management information system in the working
environment the triple project constraints are considered. The total time taken for the successful
completion of the project is 250 days and the net budget estimated is $3 Million.
Likelihood of the project scope
In order to accomplish the project, its objectives and scopes are to be defined
appropriately. The functional, non functional requirements along with the required hardware and
software applications should also be defined appropriately. The development environment
should support the project objectives. If the environment is found to be not enough supporting
and staffs assigned to the project do not have enough of skills and knowledge then the project
will fail to meet the primary objectives.
Change control requirements
 The change control requirements for the project are as follows:
 The project timeline
 The information security manager assigned to the project
 Project monitoring and control approaches
 The user acceptance testing process

19PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Potential human resources, communication
Purpose who when Frequency Medium of
communication
To share the project
objectives
Project manager
and all team
members
Initiation
phase
Weekly Face to face meeting,
presentation and
conference
To allocate roles and
responsibilities to each
project team members
Resource
manager and
project team
members
Planning
phase
Monthly Face to face meeting
presentation and
conference
To define the Information
system security measures
required to protect
information stored
Information
security manager
and project
manager
Planning
phase
Monthly Presentation
conference and Face
to face meeting
To discuss about the best
suited security measure
essential for the success of
the project
System developer
and information
security officer
Planning
phase
Weekly Face to face meeting
Procurement issues
 Inappropriate risk mitigation approach
 Inaccurate data collection and requirements gathering

20PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
 Lack of security strategies
 Delay is preparing technical specifications
 Setback all contract negotiation
 Failing to start on the allocated date
Potential risks
 Lack of technical knowledge among the project team members
 Overlooking the project schedule and project budget
 Improper allocation of project resources
 Insufficient communication among the team members
 Lack of security measures
 Non supporting technical environment
Project sustainability and outcome
It has been assumed that if the project is successfully executed then the company would be able
to manage all the running projects in a much easier way. the information related to each project
will be stored, accessed and managed appropriately. The users can access data from the server
regardless of their location and time. In fact the users can also update, delete and insert new
information whenever required. The system will improve the overall business efficiency by
reducing the issues of cost and excessive time consumptions
Other matters considered for project success
 The system must follow the best suited design and modeling approach
 Before final implementation the system should be verified and validated respectively

21PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
 The system must undergo white box and black box testing
4. Developing project plan to achieve project objectives
Project A: planning, design and implementation of a solar panel highway in New South
Wales
WBS Task Name Duration Start Finish Predecessors Resource
Names Cost
0
Solar panel
roadway
construction
1460
days
Thu
5/30/19
Wed
1/1/25 $121,240.00
1 Project
initiation 108 days Thu
5/30/19
Mon
10/28/19 $18,560.00
1.1
Location
survey of New
south Wales
20 days Thu
5/30/19
Wed
6/26/19 Project manager $1,920.00
1.2
Conducting
meeting with
sponsors
32 days Thu
6/27/19
Fri
8/9/19 2
sub contractors,
contractor,
sponsors
$9,472.00
1.3
Taking
government
permission
56 days Mon
8/12/19
Mon
10/28/19 3 operation
manager $7,168.00
2 Project
planning stage 580 days Tue
10/29/19
Mon
1/17/22 $43,680.00
2.1
Identifying
renewable
resources
20 days Tue
10/29/19
Mon
11/25/19 4 electrical
engineer $960.00
2.2
Identifying
non renewable
resources
50 days Tue
11/26/19
Mon
2/3/20 6 electrical
engineer $2,400.00
2.3 Requirements
gathering
40 days Tue
2/4/20
Mon
3/30/20 7 finance manager $1,600.00
2.4 Requirements
analysis
50 days Tue
3/31/20
Mon
6/8/20 8 contractor $4,800.00
2.5 Gathering
technical needs 420 days Tue
6/9/20
Mon
1/17/22 $33,920.00
2.5.1 Installation
of Photovoltaic
100 days Tue
6/9/20
Mon
10/26/20
9 civil engineer $4,800.00

22PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
cell compartment
2.5.2 Installing
Heating element 100 days Tue
10/27/20
Mon
3/15/21 11 electrical
engineer $4,800.00
2.5.3
Installation
of Data signal
transmitter
100 days Tue
3/16/21
Mon
8/2/21 12 operation
manager $12,800.00
2.5.4
Installation
of On board
microprocessor
120 days Tue
8/3/21
Mon
1/17/22 13 Project manager $11,520.00
3
Design and
development
phase
730 days Tue
1/18/22
Mon
11/4/24 $55,800.00
3.1 System
mounting 70 days Tue
1/18/22
Mon
4/25/22 14 $0.00
3.2 Detail
Inspection 80 days Tue
4/26/22
Mon
8/15/22 16 $0.00
3.3
Details
Physical
inspection
150 days Tue
8/16/22
Mon
3/13/23 17 $0.00
3.4
Other
Technical
inspection
30 days Tue
3/14/23
Mon
4/24/23 18 $0.00
3.5
Design of
the solar
roadways
400 days Tue
4/25/23
Mon
11/4/24 $55,800.00
3.5.1 Preparing
base layer 100 days Tue
4/25/23
Mon
9/11/23 19
Base layer
installation
cost[1],optical
layer installation
cost[1]
$15,000.00
3.5.2
Forming
the electronic
layer formation
100 days Tue
9/12/23
Mon
1/29/24 21
optical layer
installation
cost[1]
$10,000.00
3.5.3 Installing
LEDs 100 days Tue
1/30/24
Mon
6/17/24 22
transparent layer
installation
cost[1],optical
layer installation
cost[1]
$18,000.00
3.5.4 Constructing
Glass/ roads or
surface
100 days Tue
6/18/24
Mon
11/4/24 23 operation
manager $12,800.00
4 Closure 42 days Tue
11/5/24
Wed
1/1/25 $3,200.00

23PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
4.1 Stakeholders
signoff 22 days Tue
11/5/24
Wed
12/4/24 24 $0.00
4.2 Post
maintenance plan 20 days Thu
12/5/24
Wed
1/1/25 26 sponsors $3,200.00
Project B: Development of a major electricity substation in a remote location near Perth
WBS Task Name Duration Start Finish Predecessor
s
Resource
Names Cost
0
Schedule for
electricity
substation
building
730 days Mon
6/3/19
Fri
3/18/22 $192,240.00
1 Establishing the
project work zone 50 days Mon
6/3/19 Fri 8/9/19 Project
manager $10,000.00
2 Preparing the
substation site 60 days Mon
8/12/19
Fri
11/1/19 1 operation
head $7,200.00
3
Excavating and
lay of the
foundation
70 days Mon
11/4/19 Fri 2/7/20 2 electrical
engineer $11,200.00
4 Grounding grid
installation 50 days Mon
2/10/20
Fri
4/17/20 3 electrical
engineer $8,000.00
5 Command
building build 50 days Mon
4/20/20
Fri
6/26/20 4
electrical
engineer ,ele
ctronics
engineer
$14,000.00
6
Back fall of the
substation yard
and foundation
60 days Mon
6/29/20
Fri
9/18/20 5
finance
manager,
installation
cost[1]
$18,640.00
7 Assembly of the
steel structure 130 days Mon
9/21/20
Fri
3/19/21 6 labours $41,600.00
8
Installing
electricity
equipments
50 days Mon
3/22/21
Fri
5/28/21 7
electronics
engineer,
operation
head
$12,000.00
9 Landscaping 110 days Mon
5/31/21
Fri
10/29/21 8
electrical
engineer,
Project
manager
$39,600.00
10 Final inspection 100 days Mon
11/1/21
Fri
3/18/22
9 installation
cost[1],
$30,000.00

24PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Project
manager
Project C: Implementation of an Information System in ABC Engineering Project
Management Service and Development Company
WBS Task Name Duration Start Finish Predecessors Resource
Names Cost
0
Information
System
development
schedule
250 days Mon
5/27/19
Fri
5/8/20 $30,596.00
1 Project
initiation 24 days Mon
5/27/19
Thu
6/27/19 $2,672.00
1.1
Project scope
statement
identification
6 days Mon
5/27/19
Mon
6/3/19 Project manager $960.00
1.2 Feasibility
analysis 8 days Tue
6/4/19
Thu
6/13/19 3 finance manager $512.00
1.3 Resource
identification 10 days Fri
6/14/19
Thu
6/27/19 4 operation
manager $1,200.00
2 Project
planning 40 days Fri
6/28/19
Thu
8/22/19 $6,260.00
2.1 Risk
management plan 10 days Fri
6/28/19
Thu
7/11/19 5 operation
manager $1,200.00
2.2 Cost and time
management plan 12 days Fri
7/12/19
Mon
7/29/19 7 others[1] $2,500.00
2.3 Stakeholder
management plan 10 days Tue
7/30/19
Mon
8/12/19 8 Project manager $1,600.00
2.4 Team
allocation 8 days Tue
8/13/19
Thu
8/22/19 9 operation
manager $960.00
3 Project design
ad development 137 days Fri
8/23/19
Mon
3/2/20 $17,488.00
3.1 Design
prototype 12 days Fri
8/23/19
Mon
9/9/19 10
system
developer,
hardware
cost[1],Software
cost[1]
$3,768.00
3.2 UML design 20 days Tue
9/10/19
Mon
10/7/19 12 application
programmer $1,600.00
3.3 Coding 40 days Tue Mon 13 coder $3,840.00

25PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
10/8/19 12/2/19
3.4 Modeling 45 days Tue
12/3/19
Mon
2/3/20 14 system
developer $2,880.00
3.5 Database
connectivity
20 days Tue
2/4/20
Mon
3/2/20
15 DBA, hardware
cost[1],Software
cost[1]
$5,400.00
4 Testing 34 days Tue
3/3/20
Fri
4/17/20 $2,176.00
4.1 Unit testing 10 days Tue
3/3/20
Mon
3/16/20 16 tester $640.00
4.2 Integrated
testing 10 days Tue
3/17/20
Mon
3/30/20 18 tester $640.00
4.3 User
acceptance testing 14 days Tue
3/31/20
Fri
4/17/20 19 tester $896.00
5 Project closure 15 days Mon
4/20/20
Fri
5/8/20 $2,000.00
5.1 Stakeholder’s
signoff 5 days Mon
4/20/20
Fri
4/24/20 20 Project manager $800.00
5.2 Post
maintenance plan 10 days Mon
4/27/20
Fri
5/8/20 22 operation
manager $1,200.00

26PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
Question B:
Write a report to the board of director
ABC Engineering Project Management Service and Development Company, has taken
three consecutive engineering projects and it is asked to assess three of projects individually so
that they can reach the project objectives, goals and aims. The three projects those are said to be
assessed are- design and development of a solar panel roadway, installation of an electricity
substation and development of a new project management information system. The budget
estimated for the three projects are $100 Million, $10 Million and $3 Million and times
respectively considered for the successful implementation of the project are 4 years, 2 years and
250 days approximately. It is the responsibility of the assigned project head to complete the
projects within the assigned timeline and budget only.
The idea of developing a solar panel roadway is to use the renewable resources instead of
non renewable resources. The project is designed based on highly characterized technical
environment. The solar panel roadway is a three layered road sequence of a base layer, optical
and a transparent layer. Photovoltaic cells are installed in the road layers to convert the solar
power energy into electrical energy. Then the electrical energy is used to lighten the road side
street lights and neighbourhood buildings. The cost or expense of electricity gets reduced with
the implementation of the sola road way. In order to store the solar ray solar panel is used in the
construction project.
The second project is about development of an electric substation in Perth. The aim of the
project is to lower the voltage generated through transmission lines that takes the trade people
meet severe challenges. In each of the development phase the project manager and other team

27PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
members are required to take effective and strict safety measures, quality prcatices and
environmental protection practices. In order to build the electric substation nine basic stapes are
followed by the project developers.
The third project that is undertaken by the company is development of a new project
management information system. The information system is used to store information and keep
them protected from the unauthorized users. The system effectively increases the overall
business efficiency and also reduces the chanced of error occurrences. It gives wide range of
information to the project developers and allow them to use all needful data as per the
requirement. While managing g this project it is identified that the development is not at all
directed towards success line because of the decision-making difference between the
organizational members and the rest of the regular working staffs. The developers have asked for
project change management plan but the change procedures taken are very poor. It has been
assumed that if the project is successfully implemented then the organization will get a better
control over the projects and also will be able to reduce the project complexities.
It has been identified that none of the three projects were running towards the correct
direction therefore, if of the project requires a better solution so that the issues can get resolved
sooner. For the first project the time and budget was initially estimated. After some percentage of
completion it was found that, if the construction keeps on going to the similar route then a rare
medicinal tree will be cut. In order to avoid this, the track of the construction was changed but
the time and cost of the project was increased by 12 months. Additional time was considered for
the project and the optional route was followed to compete the construction work successfully.

28PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
For the second project, after 30% of completion of the project it is determined that the
variance value is very high between the planned and actual cost. It is also identified that, in order
to complete some special components those are required are available from international
suppliers. These components were not delivered on time. Numbers of gaps are also identified in
the project charter. In order to resolve this issue the developer have decided to take specialized
land transportation for on time delivery and avoid significant penalties.
The thirds project is worth $3 Million and about development of a new project
management information system, This project was also not running well. In order to avoid the
risks associated of decision making gap between the organizational team and other staffs the
project manager and team members are suggested to use open communication and implement
and information system with a supporting PMO. The PMO will be able to resolve the risks and
successfully develop an information system. In order to resolve the identified risk the project
management process is also required to be changed. The solution suggested for this risk is
change in the project management processes.
It has been identified that, if all the above mentioned criteria are successfully followed by
the project team members then the issues or risks associated to each project will be resolved and
the project head will be able to identify commercially feasible project outcomes.
Considering the overall project management perspectives it can be said that before the
organization uptake the project their feasibility or success possibilities should be cross checked
once more. There are different ways through which a project can be assessed in a much better
way. Before finalizing the project the project manager should assess the project schedule, cost,
quality, stakeholders and business case. Based on the complexity of the project the activities are

29PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
to be sub divided and broken into sub activities to reduce the work burden and overall
complexity as well. Then on the basis of the skills and knowledge for each activity different
human resources should be assigned. As soon as the resources are assigned it become their
responsibilities to complete the projects within that assigned time and estimated budget. After
that the final thing on which the project manager must keep their focus are project quality
assurance and quality control for a better quality measure and outcome. Before final handover of
the project the project manager should validate that the stakeholder’s expectation are meeting
the business case.
Question 2
Introduction
Project managers are the individuals, assigned for any project to deliver successful
outcomes based on the primary project objectives. It has been determined that sudden changes in
the project environment may impact the regular roles plays by the project manager within an
organization. The expected outcome from any project can also be impacted with these changes.
The essay depicts three different emerging trends and issues those are likely to be impacting the
roles and activities of the project managers within the coming 20 years (First 2016). In addition
to this, how the identified changes itself and with conjugation with other changes can interrupt
the project initiation, planning, execution, project control and monitoring and project closure
phases in other words the complete project development life cycle.
After discussion on the issues and its impact, the suggestions of the trends or issues in
project management prcatices are also elaborated in this essay. It has been realized that the skill,

30PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
knowledge and experiences of the project managers can resolve the identified trends and issues
(Conforto et al. 2014). In order to remain competitive in the global market the different skills that
a project manager needs to possess in the coming 20 years are also elaborated in the essay.
Emerging trends and issues that are likely to impact on the project manager’s role and
tasks
Different project management emerging trends and issues are there which impacts the
role and task of the project manager and also the overall project progress as well. It is the
responsibility of the steering committee members to make sure that no such unwanted emerging
trends are occurring in the project development scenario or interrupting the project success.
Change in project management prcatices: While recruiting any project manager the
steering committee measures the skill, knowledge and experiences of the project manager based
on the project objectives. If they realize that the current skill and experiences of the project
manager will help the project team and company to lead the assigned project then only they
recruit that person as a project lead (Heldman 2015). Now, if with changing time the project
requirements keep on changing and based on that the entire project gets changes then it can
happen that the project manager does not have enough knowledge about the newly requested
changes. If such situation occurs then major operational and functional risk will also take place.
These change requests will also change the project activities and their arrangements as well. On
the other hand, if the project manager is found to have not having enough knowledge regarding
the requested changes then also major risks will occur.
Change in information management technology: In order to manage large set of data
in traditional days manual systems were used by the project managers which resulted high level

31PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
man made errors. In order to reduce the rate of errors the companies have newly started using the
concept of automated data management system. However, managing new and automated data
management system is not an easy role to be played by the project manager (Conger 2015). In
other words the project managers are required to have enough skills, knowledge and experiences
to manage technically stronger system for managing and maintaining data appropriately. In order
to manage such system the project manager needs to have that reliability, flexibility and agility
as well so that the system can be tackled well. If not, then this emerging trend will cause issues.
Use of project management office: In order to maintain the project management
standards in any business organization nowadays most of the companies have started using
project management office which is a group of departments. The organizations where PMO are
used, there project manager cannot take any decision rather she or he has to wait for the PMO
approval. It results internal team conflict and the project manager in such situation may not feel
free to share the ideas and creative business thoughts with the PMO staffs. While executing any
project the PMO standardize as well as introduces the repeating economics (Ahern & Byrne
2014). In order to implement any project, for planning and delivery if PMO is used then the roles
of the project managers interrupted. It can be said that this emerging trend is effective and
essential and effective for project and entire business success but at the same time can negatively
impact task and roles of the project managers over coming 20 years.
Discussion on how the emerging trends impact the way an engineering project planned,
organized, undertaken and completed
The emerging trends those have been nominated in the above section are beneficial for
project successes in other words, are helpful for managing either large or medium size projects.

32PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
In order to improve the overall quality of any project, throughout project development period the
project manager and other are required to focus on the project development strategies, should
implement open door policies and also maintain a balance between software skill and technical
training as well. The emerging trends can either put positive or out negative impact in business
and project success.
Change in project management prcatices impacts the project delivery and organization
also. Change program may requires addition time and cost which was not estimated at the early
stage. Apart from that, the estimated cost benefit ratio also changes with this modification.
Sometimes the internal resistance also fails to cope up with the modifications.
One of the latest emerging trends and issues that impact while project is planned
organized and deliver is change in information management technology. Installing a managing
information system in organization is very costly and it also requires long term support and
upgradation fees. It can also represent future fixed cost outflow. The rate of overall expense gets
enhanced with the implementation of managing information system in business. After that it
requires huge economical support for being maintained.
The project management office is referred to as group of people which sets as well as
handles development standards those are to be followed by maintained by each project team
members including project manager. The PMO gives its focus on putting all processes in a single
place that make sure that throughout the project progress session those standards are followed by
all. PMO helps to increase the project accuracy by maintaining its cost, time and resources. Due
to improved accuracy the project associates become surer about whether the project is going to
be a success of a failure. It also helps to keep a constant project team. The PMO focuses on

33PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
saving total project cost also. It reduces the chances of spending more money when project
changes. The standard of the entire project also changes with the implementation of the PMO.
The project which follows PMO standards are much easy to control and monitor. PMO gives
constant support to the project team associates.
Though, sometimes PMO increases the level of project complexity. In fact if proper
communication and interaction is not followed by all the project team associates then the project
may fail to reach the objectives and goals. For small projects and organization full time PMO is a
loss as it requires huge cost for maintenance. Therefore, as a whole it can be said that it affects
not only the task and role of the project manager but also impacts the project delivery process as
well.
Implication of each emerging trends and issues
Information management system also influences the project success and regular project
management practices. The competitiveness among most of the companies is dependent on the
use of information system in their businesses. Information management technology successfully
manages large set of information and also protects them from unauthorized and external access.
It also gives reliability, flexibility, agility and security to the information stored. The process of
communication improved, globalization become easier and also cultural gas can be successfully
identified. Cost effectiveness and overall productivity of the company and businesses gets
enhanced with this approach.
With changed project management prcatices the rate of project failures gets minimized. It
successfully eliminates project delivery level confusion and other probable contradiction. It
improves the speed of project delivery, keeping the budget and time static that has been

34PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
estimated at the early stage. The change prcatices improved the communication between the
project team members and also gives a better relation with the customers.
Irrespective of whether project management office in an organization are controlling,
supporting or authoritative it can be said that PMO always influence in project governance. The
responsibility of PMO is to create as well as maintain different types of documents, templates of
project management standards that can be used throughout the project development life cycle to
save cost and time. PMO ensures that all the project team members are successfully maintaining
the project development standard by regular assessment (Conger 2015). PMO helps to estimate
and collect required set of resources and also helps to share those resources among the project. In
order to keep the project team members updated the PMO arranges and provides needful training
programs. Mostly the standards are developed based on the principles defined by PMBOK,
PRINCE2 etc. It also helps to collect lesson learnt which can again preserved for sharing with
the projects. It coordinated effective and appropriate communication among the project team
members the project gaps can be easily identified through this approach.
New skills the project managers require
In order to successfully manage any project regardless of their size, nature and type the,
assigned project manager needs to play active roles to meet the project objectives and success
criteria as well. Necessary new skills that need to be possessed by the project managers are as
follows:
Leadership: The project managers must have proper leadership skills in other skills he or
she must know how to govern and lead the other working team members. Project manager
should not just lead the project team as a whole but also requires leading individuals. Whether

35PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
each of them are contributing to the project activities or not must be checked by the leaders.
Project manager should motivate the other project team members so that they can keep
themselves engaged to the assigned responsibilities.
Communication: Besides leadership the project manager and project team members are
also requires having the skills of communication. In order to keep all the project team members
updated about the current project status communication is very essential. The approach of
communication that has to be used is open communication to allow all the project team members
shares their ideas and creative thinking with rest.
Risk management: The project manager also needs to possess risk management skill.
Before initiating any project, project manager should identify the potential risk along with their
impact and possibilities of occurrence as well (Joslin & Müller 2015). Based on this the risks are
to be ranked and then the project managers should identify and develop respective risk
management plan as well to resolve the risks. Apart from this the other new skills that a project
manager must have are good negotiation skill, schedule and cost management skills.
Conclusion
The role of the project managers are just not to focus on the project outcomes but also on
the roles playing by other project associated. Leading, motivating and managing the other project
associates are also come the role of a project manager. Besides managing individuals project
team is also needed to be managed by the project team members. Pro-activeness of project
managers measures the success or failure of any project. Within a complete controlled project
development environment, Prince 2 is the best suited project development approach and this
approach is applicable for all kinds of project. The changing project management process,

36PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
information management technology and use of project management offices while delivering any
project are the new trends impacting the success of project and impacting the roles of the project
managers as well. In order to resolve these issued the project managers need to make themselves
technically strong and innovative. Apart from this, stronger leadership skill and team
engagement capabilities will help the project managers to resolve the emerging issues.

37PROJECT MANAGEMENT SERVICE AND DEVELOPMENT
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