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Running head: PROJECT MANAGEMENT
Leading lean project
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
1. Discussion of the conflict management................................................................................2
1.1 Handing conflict with the partner....................................................................................2
1.2 Handling conflict with the builder...................................................................................2
2. Leadership style for managing the project to completion......................................................3
3. Seven quality control tools and techniques for managing the project...................................4
4. Risk management strategy and explanation of the strategy for managing risk......................7
References................................................................................................................................13
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1. Discussion of the conflict management
1.1 Handing conflict with the partner
The partners are not agreeing on the design as well as layout of the dream house that
will be constructed and due to which the project manager who is undertaking the work of
construction generally faces difficulties in constructing the dream house. The conflict that
occurs is mainly associated with the luxury versus to the standard kitchen, flooring as well as
different types of electrical appliances. The conflict that is occurring within the partner needs
to be resolved with the help of proper conflict management strategy. The partners most utilize
collaboration conflict management strategy within the project due to which they generally
integrate different sets of ideas by different number of people (Einarsen et al., 2018). By
successfully collaborating, one can be able to find proper creative solution that will be
acceptable to both the partners as well as useful for the dream house. This is considered as the
appropriate conflict management strategy out of all the strategies as the collaborating style of
conflict management generally strives for making sure that both the partners are happy. It
generally needs proper as well as open discussion on all the challenges as well as concerns by
properly exploring the alternative solutions (Safeena & Velnampy, 2017). Furthermore, in
order to become successful both the collaborating style of the participants must be able to
properly face different types of concerns in a quite non-threatening way. For example, both
the partners mutually decided by utilizing collaboration conflict strategy in context to the
layout, luxury versus to the standard kitchen, flooring as well as different types of electrical
appliances which will be cost effective and at the same time helpful in fulfilling their basic
requirement by providing a beautiful look to their home.
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1.2 Handling conflict with the builder
The delay in the discussion with the builder for getting proper cost estimation about
the project is creating conflict. It is found that the builder is asking the owners to properly
decide on the advantage of their current promotion that will end soon. It is necessary to
utilize proper conflict management strategy or approach for effectively resolving the conflicts
(Aqqad et al., 2019). Accommodating conflict management will be most appropriate for
resolving the conflict with the builder as the accommodating strategy generally entails in
giving the opposing side what they generally wants. The utilization of proper accommodation
generally occurs when one of the parties generally wishes for keeping the peace and generally
perceives the challenges (Helms & Oliver, 2015). It is necessary to utilize accommodation
strategy as one of the primary conflict management strategy for keeping proper track as well
as for the development of resentment. This particular strategy or approach is mainly required
to be utilized so that the builder can be able to work effectively on the project that is mainly
undertaken. For example, the partners generally focuses on on the advantage of current
promotion that will end soon and generally undertake the estimate costs properly so that the
builder can get the opportunity of working. Here, the partners utilizes accommodating
strategy in order to resolve the conflict that remains between the builder and the partners and
by utilizing this strategy the partners entails in giving the opposing side that is the builder
what they generally wants so that the construction work can be started.
2. Leadership style for managing the project to completion
Selection of best leadership style
According to Komives (2016), a leadership style is defined as one of the manner or
approach that helps in providing proper direction as well as implementation plans for
motivating people. It is found that in order to complete the work of the project from the

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starting to the completion phase, democratic leadership style is mainly used. Democratic
style of leadership is also referred as participative leadership in which all the stakeholders or
the workers will provide their decision while undertaking the work of construction so that the
issues that they faces can be resolved effectively (Heifetz & Linsky, 2017).
Reason of selecting democratic style of leadership and its use in project with example
It is found that democratic style of leadership is mainly selected for completing the
construction of the dream house in Perth Australia. It is one of the most effective style that
generally follows the value of proper affirmation as well as collaboration among the
followers and as the construction work requires the engagement of various stakeholders
therefore one can consider democratic style as the most appropriate leadership style
(Glatthorn et al., 2018). With the help of this style of leadership, the project manager can be
able to share the decision that they made for the project team and also discuss various
problem solving responsibilities while for accomplishing the goal of the project quite
effectively. One of the major reasons of selecting this style off leadership is that it generally
helps in encouraging the project team who are associated with construction so that they can
be able to work effectively in the project and helps in providing creative solutions.
Example 1:
The team members are unable to share their views and at the initial stage they face a
lot of problems in discussing the problems that they face while construction. The higher
management utilizes democratic style of leadership and with the help of this particular style
of leadership, all the workers of the team are mainly given the opportunity of properly
participating, exchanging ideas as well as encouraging different types of discussion
(Robertson, 2016). As this procedure generally focuses on group equality as well as free flow
of the ideas though the leader of the group helps in providing proper guidance as well as
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control to the team members This is considered as one of the most effective type that
generally leads to higher productivity, better contributions from various group members as
well as enhanced morale of the project group. Moreover, strong democratic leaders generally
inspires as well as trust each other and helps in taking decisions by following proper morale
and values.
Example 2:
The team members who are not ready to work after their shift for competing the
project on time, the project manager utilizes democratic style of leadership and arranges a
session with them for speaking about their issue and after discussion the team members feel
inspired for taking proper action and then generally contributes to the group. In addition to
this, the group members generally need to become much more involved as well as committed
towards the project by making them much more likely to generally care about the various and
results and outcomes of the project. As the project group members are very much encouraged
for sharing their thoughts as well as ideas therefore this style of leadership generally lead to
have proper ideas as well as much more creative solutions for the various issues (Johnson,
2017). Therefore, it is found that this particular style of leadership is appropriate for building
the dream house successfully from the kick-off phase to the closure phase of the project.
3. Seven quality control tools and techniques for managing the project
As quality is quite important feature for achieving success within the entire business.
In order to maintain proper quality within the construction of the dream house it is necessary
to utilize 7 quality control tools and techniques. The 7QC are the instruments which are
generally helpful in improving the process as well as quality of the product (Paltayian et al.,
2017). The various quality control tools and techniques are generally useful for properly
examining the entire procedure of product and help in determining various key issues and
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generally help in providing solutions in order to avoid various types of issues. The various
quality control tools which are mainly utilized for controlling the quality of the project while
construction are mainly elaborated below:
Quality control tool 1: Cause and effect diagram
While constructing the dream house in Perth, the fishbone diagram is helpful in
properly organizing different types of ideas as well as understanding about the relationship
that exist between the cause as well as effect of the problem which creates a number of issues
in construction. This is done by effectively formatting, organizing as well as arranging the
various causes (Talib, Rahman & Qureshi, 2016). The issues including delay, inexperienced
team members, lack of communication and more are generally identified with the help of fish
bone diagram and it is reflected with the help of the image that is given below:
Figure: Fishbone diagram
(Source: Created by Author)

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Quality control tool 2: Pareto charts
Pareto chart is utilized during the construction work for properly prioritizing the
contributors that generally make the biggest impact on the problem and how their impacts are
creating obstruction during the progress of the construction work (Basu, 2017). In addition to
this, the chart is also utilized by the project manager for making good communication with
the team that properly helps in describing the data in a very much simple way.
Quality control tool 3: Control charts
During the progress of the dream house construction, control charts are used as an
important tool that is mainly utilized for properly investigating the variation that is mainly
present in context to the estimated budget and time. The project manager also utilizes the
control charts for monitoring the entire procedure within the time limits so that the time and
cost variation that occurred during the process of construction can be identified (Lagrosen,
2017). Moreover, this control charts are used during the construction of the dream house so
that the partners can be able to understand the variation and how both the cost and time that is
estimated little but varies during the procedure of actual construction.
Quality control tool 4: Scatter diagram
This particular tool is mainly utilized during the construction phase of dream house
construction for visualizing the entire relationship that mainly exists within the two variables
or activities. This particular tool is used during the construction of the dream house so that
the relationship can be reflected properly. This is considered as one of the most important
method between the various non-linear methods. Moreover, the observation as well as
reading that is achieved from the project is very much straightforward and helps in executing
the work of the project on time by avoiding the challenges (Gonzalez et al., 2015).
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Quality control tool 5: Histogram
It is found that the histogram is one of the pictorial representations of the data set that
helps in reflecting the frequency of the values and it is mainly crated in order to group
various measurements (Rahim et al., 2018). The histograms are mainly used during the
project progress within the project in order to properly control the quality of the project by
properly understanding the tools and techniques that Moreover, the histograms are mainly
utilized for properly describing the money that used on each phase of the project so that the
project team can understand on which phase extra money has been invested.
Quality control tool 6: Flowcharts
The flow chart that are used while construction are generally helpful in representing
the visual presentation of the entire process that further helps in illustrating the activities
which are complete and are present in sequence (Johnson, 2015). The flowcharts are utilized
by quality analyst for properly providing an effective visualization of the methodology that is
mainly utilized for properly managing the work of the project. Moreover, the flowchart
assists in properly displaying the project objectives and generally seeks much more logical
patterns for managing the activities of the project.
Quality control tool 7: Checklists
The main purpose of using the checklist is to properly summarizing as well as
depicting the count of occurrences which are completed in the project. Moreover, the entire
checklist is mainly utilized when the project users are very much interested in properly
counting the occurrences of the events that mainly causes defects or issues (Graafland &
Smid, 2016). The checklists are mainly used within the project. The issues or problems that
mainly occur during the construction of the project can be identified so that issues can be
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managed quite effectively. The entire checklist generally helps in properly managing the
project that generally have the highest rate of the success.
4. Risk management strategy and explanation of the strategy for managing
risk
According to Carvalho and Rabechini (2015), risk management strategy generally
helps in providing proper structured as well as coherent approach in order to properly
determine, asses as well as managing different types of project risk. It generally helps in
building proper process for properly updating as well as reviewing the entire assessment that
is mainly based on the actions which are mainly taken. The various risk management
strategies that are used in the project are mainly elaborated below:
Identification of the risk: The risks that are associated with the project create a
number of challenges during the construction phase therefore the first step is to determine the
risks effectively so that the risks can be mitigated properly so that they does not create
negative impact on the project progress (Cagliano, Grimaldi & Rafele, 2015).
Analyze the risk: After the identification of the risk, one needs to properly analyze
the various potential effects of the project risk so that the impact that the risk will create on
the project can be effectively analyzed.
Evaluate the risk: It is needed to assign the ranking quality of the likelihood for each
of the risk outcomes. The risk analyst will generally be helpful in painting a proper picture of
the risks that generally threatens the project (Kaiser et al., 2015).
Treat the risk: After the evaluation of the risks, it is necessary to treat the risks
properly so that the risks can be effectively managed quite effectively. Risk treatment is one

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of the procedures of properly selecting as well as implementing the measures for properly
modifying the risks effectively.
Monitor the risk: It is found that risk monitoring as well as control generally helps in
keeping track the risks for properly evaluating their effectiveness of the project (Hopkin,
2018). The procedure of risk monitoring generally helps in including proper set of structure
for properly reviewing the project risk for monitoring as well as reporting different types of
changes.
The various risks that are associated with the construction of the dream house are
generally reflected in the below table with proper mitigation strategies.
Risk
Id
Risk Description Impact Probabilit
y
Mitigation Responsible
1 Problem in
agreeing
home design
The
conflict
occurs
between the
both
partners for
agreeing on
the design
of the home
which
further can
cause a
number of
High Medium The risks can
be mitigated by
using
collaboration
management
strategy within
the entire
project so that
the project
risks can be
resolved
effectively and
proper design
Project
manager
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PROJECT MANAGEMENT
issues and
challenges
in the
project due
to delay. If
the project
gets
delayed
then then
thee budget
for building
the dream
house also
increases.
on the home
design is
mainly done.
2 Delaying in
discussion
with the
selected
builder
If the
discussion
with the
builders is
not done
then the
information
will not be
shared at
the correct
time that
High High It is necessary
to resolve the
conflict and
utilize proper
communication
strategy for
successfully
communicating
with the
builders so that
the problems
Builder
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PROJECT MANAGEMENT
further
creates a
number of
issues and
challenges
within the
project.
as well as
issues that are
associated with
the project can
be effectively
resolved.
3 Schedule
slippage
The
problem of
schedule
slippage
creates a lot
of issues
and
challenges
in the
project that
further
causes
delay in the
progress of
the project.
High High It is necessary
to keep track
on the schedule
so that the
project
manager can
be able to
complete the
activities of the
project on time
without
creating delay
in the
completion of
the project
activities.
Project
manager
4 Improper
budget
.Due to the
problem of
High High The estimation
of project
Financial
manger

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estimation budget
estimation,
the project
generally
faces a lot
of issues
and
challenges
within the
project
which are
linked with
the budget.
budget must be
done in such a
way that the
problem of
budget does
not arise in the
project.
Moreover,
keeping track
on the project
expenditure is
also an
important step
for managing
the cost of the
project
5 Improper
requirement
specification
If the needs
of the
project are
not
specified in
the initial
stage then it
would be
quite
Medium Medium It is quite
important to
gather
information
about the
project
requirements
in the initial
phase so that
Project
planner
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PROJECT MANAGEMENT
difficult to
complete
the project
on time
which
further can
cause delay.
the team
members do
not face any
type of issue or
challenges.
6. Lack of
quality
check
The
materials
that are
used in the
project are
not of
proper
quality
standrads
which can
create a
number of
quality
challenges
for both the
partners.
Medium High The project
manager must
undertake
proper quality
check before
using the
materials for
construction of
the dream
house.
Quality
analyst
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References
Aqqad, N., Obeidat, B., Tarhini, A., & Masa'deh, R. E. (2019). The relationship among
emotional intelligence, conflict management styles, and job performance in Jordanian
banks. International Journal of Human Resources Development and
Management, 19(3), 225-265.
Basu, R. (2017, September). Quality management tools and techniques in major infra-
structure projects. In 2017 6th International Conference on Reliability, Infocom
Technologies and Optimization (Trends and Future Directions)(ICRITO) (pp. 114-
126). IEEE.
Cagliano, A. C., Grimaldi, S., & Rafele, C. (2015). Choosing project risk management
techniques. A theoretical framework. Journal of Risk Research, 18(2), 232-248.
Carvalho, M. M. D., & Rabechini Junior, R. (2015). Impact of risk management on project
performance: the importance of soft skills. International Journal of Production
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Einarsen, S., Skogstad, A., Rørvik, E., Lande, Å. B., & Nielsen, M. B. (2018). Climate for
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Talib, F., Rahman, Z., & Qureshi, M. N. (2016). Survey on the usage of total quality
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