Redesign Management Information System in Burger King

Running head: PROJECT MANAGEMENT
Redesign Management Information System in Burger King
Name of the Student:
Name of the University:

1PROJECT MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................3
2. Communication plan, WBS and RACI........................................................................................3
2.1 Stakeholder prioritization matrix...........................................................................................3
2.2 Project communication matrix...............................................................................................4
2.3 Work breakdown structure....................................................................................................5
2.4 RACI chart.............................................................................................................................7
3. Project Schedule Plan..................................................................................................................9
3.1 AoN........................................................................................................................................9
3.2 Time estimation...................................................................................................................10
3.2.1 Time estimation- Enumeration method........................................................................12
3.2.2 Time estimation- Two pass method..............................................................................13
3.3 Critical path.........................................................................................................................13
3.4 Gantt chart...........................................................................................................................14
4. Resources and budgeting...........................................................................................................15
4.1 Resource loading.................................................................................................................15
4.2 Budget..................................................................................................................................15
4.3 Reporting.............................................................................................................................19
4.3.1 Earned value management............................................................................................19
4.3.2 Timeline reporting........................................................................................................21
5. Risk management.......................................................................................................................22
5.1 Risk identification................................................................................................................22
6. Quality management and project closure..................................................................................23
6.1 Quality tools.........................................................................................................................23

2PROJECT MANAGEMENT
6.2 Change management............................................................................................................24
7. Project closure...........................................................................................................................25
7.1 Transition plan.....................................................................................................................25
7.2 Close procurements.............................................................................................................26
7.3 Knowledge management.....................................................................................................26
7.4 Lessons learned....................................................................................................................26
7.5 Customer feedback..............................................................................................................26
8. Conclusion.................................................................................................................................27
References......................................................................................................................................28

3PROJECT MANAGEMENT
1. Introduction
The project plan is based on redesign of management information system in Burger King
(BK). BK is the global chain of the hamburger fast food restaurants within America. The project
is based on developing a Management Information System (MIS) for the company based on the
project management principles. The proposed system should provide decisions making activities
to the management team so that they can improve over the business operations. It is used to
provide various impacts like improvement of the contact technologies, and unpredictability of
demands of the clients. The project plan discusses about various aspects of the project
management such as communication plan, work breakdown structure, RACI matrix, scheduling
of entire project, resource and budget planning, risk management, quality management and
project closure.
2. Communication plan, WBS and RACI
2.1 Stakeholder prioritization matrix
This matrix is used to identify the project stakeholders those are involved into the project
along with its power and interest to manage the project work. By use of this matrix, it is used to
determine the stakeholders to manage the project work closely (Kloppenborg 2015, pp. 182).
List of
stakehold
er
Issues of
project
stakehold
ers
Pow
er
Intere
st
Influen
ce
Impa
ct
Urgen
cy
Legitima
cy
Tot
al
Priori
ty
Project
Manager
Proper
planning
of the
project
3 2 2 1 2 3 14 High
Executive
Sponsors
Collect
fund for
1 3 2 1 2 1 10 Mediu
m

4PROJECT MANAGEMENT
the project
Project
Team
Follow a
strict
project
schedule
1 2 1 1 2 1 8 Mediu
m
Functiona
l Lead
Oversee
the
functions
of sales
2 1 1 2 1 1 8 Mediu
m
Technical
Lead
Success of
the
software
solutions
1 3 1 1 3 1 10 Mediu
m
Steering
Committe
e
Monitor
the quality
of the
project
2 3 1 1 1 3 11 Mediu
m
System
Analyst
Analyze
the
proposed
system
1 2 3 2 1 1 9 Mediu
m
2.2 Project communication matrix
It is the document in form of table which summarizes the communication plan behind
redesign of the management information system in Burger King. The matrix is accessible to the
project stakeholders along with updated through entire project work (Kloppenborg 2015,
pp.190).

5PROJECT MANAGEMENT
Stakeholder Lessons
learnt
Information
shared
Time Method Project
owner
Project
Manager
Kick off the
project
Project
objectives and
goals
Weekly basis Face-to-face
meetings
Project Board
Executive
Sponsors
Meetings with
the project
team
Review the
project budget
As required Email and
presentation
Project Board
Project Team Plan the
entire work
Status of the
project
Weekly basis Face-to-face
meetings
Project
Manager
Functional
Lead
Project status
update
Review the
functions of
system
Monthly basis Email and
presentation
Project
Manager
Technical
Lead
Technical
design
Review the
technical
details
Monthly basis Email and
presentation
Technical
team
Steering
Committee
Manage the
project plan
Update the
leadership on
status
Monthly basis Face-to-face
meetings
Project
Manager
System
Analyst
Review the
proposed
system
Discussing
the required
features of
MIS
Weekly basis Email and
presentation
Project
Manager
2.3 Work breakdown structure
[Redesign Management Information System for Burger King]
WBS Task Name
1 Charter Sign Off
2 Initiation of MIS project