Project Management Workbook for MNG91217 Assessment II

This workbook accounts for 40% of your final grade and has five topics, each topic is worth 80 points, adding up to 400 points. The topics include Project Management Introduction, Charter and kick-off, Communication plan, WBS, and RACI, Time management and Cost Management, Progress reporting scope change, and crashing, and Risk management, and Quality management. The workbook provides a detailed scoring table per question and is relevant to the MNG91217 course at Southern Cross University.

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Student Workbook for MNG91217
Project Management Assessment II
This workbook accounts for 40% of your final grade. The workbook has five topics, each topic is
worth 80 points, adding up to 400 points. Your total point tally will be divided by ten to determine
your grade. For a detailed scoring table per question, please see the ‘Assessment 2 - Rubric’ under
‘Assessment Tasks and Submission’ > ‘Assessment 2 – The Workbook’.

Contents
1 Topic 1: Project Management Introduction, Charter and kick-off.................................................4
1.1 Project Selection Prioritization Matrix...................................................................................4
1.2 Scope Overview (word limit: 150)..........................................................................................7
1.3 Milestone Schedule and Deliverables....................................................................................8
1.4 Initial Risk Identification.........................................................................................................8
1.5 Resources Required...............................................................................................................9
1.6 Initial Stakeholder Identification............................................................................................9
1.7 Team Operating Principles.....................................................................................................9
1.8 Lessons Learned.....................................................................................................................9
1.9 Commitment........................................................................................................................10
2 Topic 2: Communication plan, WBS, and RACI.............................................................................11
2.1 Stakeholder Prioritization Matrix.........................................................................................11
2.2 Project Communications Matrix..........................................................................................11
2.3 Work Breakdown Structure.................................................................................................12
2.4 The RACI chart.....................................................................................................................13
3 Topic 3: Time management and Cost Management....................................................................14
3.1 AoN......................................................................................................................................14
3.2 Time estimation...................................................................................................................14
3.2.1 Time estimation – Enumeration method.....................................................................15
3.2.2 Time estimation – Two Pass method...........................................................................15
3.3 Critical path..........................................................................................................................15
3.4 Resource Loading.................................................................................................................15
3.5 Gantt chart...........................................................................................................................16
3.6 Resources and cost to activity..............................................................................................16
4 Topic 4: Progress reporting scope change, and crashing.............................................................17
4.1 Crashing your project...........................................................................................................17
5 Topic 5: Risk management, and Quality management................................................................18
5.1 Risk identification I...............................................................................................................18
5.2 Risk identification II..............................................................................................................18
5.3 Risk identification III.............................................................................................................18
5.4 Quality tools.........................................................................................................................19

1 Topic 1: Project Management Introduction, Charter and kick-off
1.1 Project Selection Prioritization Matrix
Below is an example of how calculations in a trade-off matrix are performed:
Project/Selection Criteria Criteria A Criteria B
Weight: 5 10 Total
Landscaping project 7 5
(5*7=) 35 (5*10=) 50 (35+50=) 85
Using the example, score each of the projects in the table below. Based on the score, which project
would you choose?
Project/Selection Criteria
Potential
Monetary Gain
Success
Probability Social Opinion
Weight: 5 10 3 Total
Construction Project:
International Hotel, Hawaii 10 (5*10=)50 5 (10*5=)50 5 (3*5=)15 115
Construction Project: Local
Hotel, Brisbane 8 (5*8=)40 6 (10*6=)60 4 (3*4=)12 112
Infrastructure Project: High
Speed Rail – Sydney to
Melbourne 9 (5*9=)45 3 (10*3=)30 8 (3*8=)24 99
Investment project: The Old
Farm House 7 (5*7=)35 7 (10*7=)70 10 (3*10=)30 135
Answer:
Investment project: The Old Farm House

Based on the prior Project Selection Prioritization Matrix, you undoubtedly have surmised that the
Old Farm House investment project is the best option for you at the moment. Following this
decision, the following business case below has been developed for you:
Old Farm House Business Case
You have inherited a century old farm house and acreage in a rural area. You have visited the site
and made an inspection. The house needs a great deal of repair work to get it marginally liveable.
You have itemized the most important things that need to be done and estimated the time required
as shown below.
You plan to use this house for vacations and as a rental property through Airbnb. In fact, your work
colleague as already expressed interest in staying over as soon as the property is finished. Your
parents have sponsored you with a personal loan of $10.000, - that will give you enough money to
buy the supplies and have a spending budget on help from a local contractor and two of his
apprentices. You yourself have committed to working 80 hours over your vacation to fix up the
house, but you are terrible at carpentry and painting. Your vacation of two weeks starts on Monday
the 1st of June, and you prefer to be present when the contractor is on site. Assume you, the
contractor and his apprentices1 all can work up to 8 hrs per day, 5 days per week.
You expect that within 2 years of renting the property you will have earned enough money to repay
your parents.
Each activity is to be performed by one person only.
Continually ask yourself the question “when this is done, what else can I start now, or which things
can I do at the same time?”.
Resources Cost Note
Supplies needed $5.000
You $0 Can do all jobs except
carpentry and painting
Contractor $125 per hour Expert in carpentry
Apprentice I $60 per hour Expert in painting
Apprentice II $40 per hour Can do all odd jobs (except
carpentry and painting)
Please note while working on this project, many assumptions are made that appear unrealistic, such
as for example the wages, or constraints around who can do what. The main reason behind these
decision has been to create an example that is easy for you to work on, while keeping it within small
boundaries.
1 For this case the contractor does not need to be present to have an apprentice working on site

The following List of Most Important Fixes and Project Customer Trade-Off Matrix are provided to
you as background to the project; they are part of the Business Case.
List of Most Important Fixes (not necessarily in order of schedule or priority):
1 Purchase supplies
2 Hang new curtains
3 Repair wooden shutters
4 Paint shutters
5 Hang shutters
6 Repair wooden porch
7 Paint porch
8 Repair wooden floor
9 Sand floor
10 Refinish (paint) floor
11 Paint ceilings
12 Paint doors
13 Paint interior walls
14 Paint exterior walls
15 Wash exterior windows
16 Wash interior windows
Project Customer Trade-off Matrix
Old Farm House Enhance Meet Sacrifice
Cost
Cannot go over
$10.000
Spend full budget
to save time
Schedule
Save time (you are allowed
to spend the full budget if it
enhances time finished)
Must finish in two
weeks (10
business days)
Quality Must meet
Scope Must meet

1.2 Scope Overview
The Investment project: The Old Farm House has been initiated for developing the effective
understanding of the work and development of construction management. The
construction projects would be helpful for developing an understanding of the project
principles and factors. The old farm house would require the use of the specific alignment
and the utilization of the work development. The renovation and refurbishment of the old
farm house would be supported by the involvement of the construction project works and
the utilization of the improved work development. The completion of the farm renovation
would allow the renting of the farm to tourists.

1.3 Milestone Schedule and Deliverables
Milestone Completion
Date
Acceptance
Criteria
Stakeholder
Judge
Charter signed off 12/3/18 Sign off Client
Purchase supplies 12/6/18 Quality Supplier
Shutters 12/8/18 Quality Contractor
Porch 12/8/18 Easy Interior Designer
Floor 12/9/18 Appearance Contractor
Painting 12/12/18 Appearance Painter
Windows 12/13/18 Size Carpenter
Project completion 12/18/18 Final Deliverable Project Manager
1.4 Initial Risk Identification
Project (Potential) Risks Risk Owner Contingency Plans
Delay in Completion Planner Time Management Plan
Over budget Budgeter Contingency Budget
Quality Issues Quality Analyst Quality Control Tools
Labour Issues HR manager External Contractor

1.5 Resources Required
Funding: A loan of $10,000 has been taken for project
People: Project Manager, Planner, Budgeter, Quality
Analyst, HR manager, Contractor, Workers,
Suppliers, Interior Designer, Painter, and
Carpenter
Equipment: Construction Equipment, Painting Brushes
and paints, cables, and Lights and fans
Other: power supply, main line, transportation
1.6 Initial Stakeholder Identification
Stakeholder Interest in Project Priority (High/Medium/Low)
Client Financial gain High
Project Manager Completion of the Project Medium
Contractor
Completion of the
Allocated works Low
End User Use of the end product High
1.7 Team Operating Principles
Please list a minimum of three Team Operating Principles you believe are important for your project
(refer to textbook):
 Team Work
 Communication
 Skills and Knowledge
1.8 Lessons Learned
Please list a minimum of three Lessons Learned you believe can contribute to your project:
 Scheduling Methodology
 Resource Management
 Risk Management

1.9 Commitment
Fill out the first column of the table below:
Sponsor Department / Organisation Signature
Chris Jacob N/A Chris Jacob
Project Manager Department / Organisation Signature
<<name of the student>> N/A <<name of the student>>
Core Team Member/s Department/ Organisation Signature
Linda Jones N/A Linda Jones
Kathie Greg N/A Kathie Greg
Michael Cole N/A Michael Cole

2 Topic 2: Communication plan, WBS, and RACI
2.1 Stakeholder Prioritization Matrix
Stakeholder:
What is the
stakeholder’s
main interest? Power Interest Influence Impact Urgency Legitimacy Total
Priority (a
score of 6-9 =
low, 10 to 14
= medium,
15 to 18 =
high))
Client Financial gain 3 3 3 2 2 2 15 High
Project Manager
Completion
of the Project 2 3 1 3 2 2 13 Medium
Contractor
Completion
of the
Allocated
works 1 1 2 2 1 2 9 Low
End User
Use of the
end product 3 3 2 2 2 1 13 Medium
2.2 Project Communications Matrix
Stakeholder
Learn From
Stakeholder
Share With
Stakeholder Timing Method
Owner
(responsible for
communication
)
Client Project
Manager Supplier Once Meetings Budgeter
Project
Manager Client Project team Monthly Emails Project team
Contractor Project
Manager Workers Weekly
Documentatio
n Supplier
End User Client
Project
Manager Once Manuals Trainer

2.3 Work Breakdown Structure
Investment project: The Old Farm House
WBS
Code Activity Name Predecessor(s)
1 Charter signed off
2 Purchase supplies 1
3 Shutters
3.1 Repair shutters 2
3.2 Paint shutters 3.1
3.3 Hang shutters 3.2
4 Porch
4.1 Repair porch 2
4.2 Paint porch 4.1
5 Floor
5.1 Repair floor 2
5.2 Sand floor 5.1
5.3 Refinish (paint) floor 5.2
6 Painting
6.1 Paint ceilings 5
6.2 Paint doors 6.1
6.3 Paint interior walls 6.2
6.4 Paint exterior walls 2, 3 & 4
7 Windows
7.1 Wash exterior windows 2, 6.1 & 6.4
7.2 Wash interior windows 2, 6.2
7.3 Hang curtains 2, 6.2, 7.2
8 Project completion

2.4 The RACI chart
WBS
Code
Activity Name Sponsor Project
Manager
(you)
Person A Person B
1 Charter signed off A R C I
2 Purchase supplies R A C I
3 Shutters A C R I
4 Porch R I C A
5 Floor C A R I
6 Painting I R A C
7 Windows A C R I
8 Project completion C R A I
RACI Key: (R) Responsible, (A) Accountable, (C) Consult, (I) Inform

3 Topic 3: Time management and Cost Management
3.1 AoN
3.2 Time estimation
WBS Code Activity Name Predecessors Duration (hrs)
1 Charter signed off 0
2 Purchase supplies 2 8
3 Shutters
3.1 Repair shutters 2 4
3.2 Paint shutters 2, 3.1 2
3.3 Hang shutters 3.1 2
4 Porch
4.1 Repair porch 3.2 8
4.2 Paint porch 3.3 4
5 Floor
5.1 Repair floor 5.2 8
5.2 Sand floor 4.1, 4.2 4
5.3 Refinish (paint) floor 4.1, 5.1 8
6 Painting
6.1 Paint ceilings 5.3 8
6.2 Paint doors 5.3 4
6.3 Paint interior walls 6.1, 6.2 8
6.4 Paint exterior walls 6.3 8
7 Windows
7.1 Wash exterior windows 6.3 8
7.2 Wash interior windows 7.1, 6.4 8
7.3 Hang curtains 7.2 3
8 Project completion

3.2.1 Time estimation – Enumeration method
You can now update the AoN diagram with the time estimates. This is your basic project schedule.
Charter signed off
Milestone Date: 12/ 3/18
ID: 1
Purchase supplies
Start: 12/3/18 ID: 2
Finish: 12/3/18 Dur: 8 hrs
Res:
Repair shutters
Start: 12/3/18 ID: 4
Finish: 12/3/18 Dur: 4 hrs
Res:
Hang shutters
Start: 12/3/18 ID: 6
Finish: 12/3/18 Dur: 2 hrs
Res:
Paint porch
Start: 12/3/18 ID: 9
Finish: 12/4/18 Dur: 4 hrs
Res:
Sand floor
Start: 12/4/18 ID: 12
Finish: 12/5/18 Dur: 4 hrs
Res:
Refinish (paint) floor
Start: 12/6/18 ID: 13
Finish: 12/7/18 Dur: 8 hrs
Res:
Repair floor
Start: 12/5/18 ID: 11
Finish: 12/6/18 Dur: 8 hrs
Res:
Paint shutters
Start: 12/3/18 ID: 5
Finish: 12/3/18 Dur: 2 hrs
Res:
Wash exterior windows
Start: 12/11/18 ID: 20
Finish: 12/12/18 Dur: 8 hrs
Res:
Paint doors
Start: 12/7/18 ID: 16
Finish: 12/7/18 Dur: 4 hrs
Res:
Paint exterior walls
Start: 12/7/18 ID: 18
Finish: 12/10/18 Dur: 8 hrs
Res:
Paint ceilings
Start: 12/7/18 ID: 15
Finish: 12/10/18 Dur: 8 hrs
Res:
Repair porch
Start: 12/3/18 ID: 8
Finish: 12/4/18 Dur: 8 hrs
Res:
Paint interior walls
Start: 12/10/18 ID: 17
Finish: 12/11/18 Dur: 8 hrs
Res:
Wash interior windows
Start: 12/12/18 ID: 21
Finish: 12/13/18 Dur: 8 hrs
Res:
Hang curtains
Start: 12/13/18 ID: 22
Finish: 12/13/18 Dur: 3 hrs
Res:
Project completion
Milestone Date: 12/ 13/18
ID: 23
3.2.2 Time estimation – Two Pass method
Now use Exhibits 8.11-8.14 (Pages 260-263) to create a Two-Pass schedule for your project.
3.3 Critical path
Identify the critical path in your project:
The critical path in my project is 1>3.1>3.2>4.1>5.2>5.1>5.3>6.1>6.3>7.1>7.2>7.3>8, and takes 69
(hours)

3.4 Resource Loading

3.5 Gantt chart
ID Task
Mode
WBS Task Name Duration Start Finish
0 0 msproj11 51 hrs Mon 12/3/18Tue 12/11/18
1 1 Charter signed off0 days Mon 12/3/18Mon 12/3/18
2 2 Purchase supplies8 hrs Mon 12/3/18Mon 12/3/18
3 3 Shutters 8 hrs Tue 12/4/18 Tue 12/4/18
4 3.1 Repair shutters4 hrs Tue 12/4/18 Tue 12/4/18
5 3.2 Paint shutters 2 hrs Tue 12/4/18 Tue 12/4/18
6 3.3 Hang shutters 2 hrs Tue 12/4/18 Tue 12/4/18
7 4 Porch 12 hrs Wed 12/5/18Thu 12/6/18
8 4.1 Repair porch 8 hrs Wed 12/5/18Wed 12/5/18
9 4.2 Paint porch 4 hrs Thu 12/6/18 Thu 12/6/18
10 5 Floor 20 hrs Tue 12/4/18 Thu 12/6/18
11 5.1 Repair floor 8 hrs Tue 12/4/18 Tue 12/4/18
12 5.2 Sand floor 4 hrs Wed 12/5/18Wed 12/5/18
13 5.3 Refinish
(paint) floor
8 hrs Wed
12/5/18
Thu 12/6/18
14 6 Painting 20 hrs Thu 12/6/18 Mon 12/10/18
15 6.1 Paint ceilings 8 hrs Thu 12/6/18 Fri 12/7/18
16 6.2 Paint doors 4 hrs Fri 12/7/18 Fri 12/7/18
17 6.3 Paint interior walls8 hrs Mon 12/10/18Mon 12/10/18
18 6.4 Paint exterior walls8 hrs Thu 12/6/18 Fri 12/7/18
19 7 Windows 15 hrs Fri 12/7/18 Tue 12/11/18
20 7.1 Wash exterior
windows
8 hrs Fri 12/7/18 Mon
12/10/18
21 7.2 Wash interior
windows
8 hrs Mon
12/10/18
Mon
12/10/18
22 7.3 Hang curtains 3 hrs Tue 12/11/18Tue 12/11/18
23 8 Project
completion
0 days Tue
12/11/18
Tue
12/11/18
12/3
You
Contractor
Contractor
Contractor
Apprentice I
Apprentice II
Apprentice I
Contractor
Contractor
Apprentice I
Apprentice II
Contractor
Contractor
Apprentice I
Apprentice II
Apprentice I
12/11
12 12 12 12 12 12 12 12 12 12
Sun 12/2 Tue 12/4 Thu 12/6 Sat 12/8 Mon 12/10 Wed 12/12
3.6 Resources and cost to activity

Mon Dec 3, '18 Tue Dec 4, '18 Wed Dec 5, '18 Thu Dec 6, '18 Fri Dec 7, '18 Sat Dec 8, '18 Sun Dec 9, '18 Mon Dec 10, '18 Tue Dec 11, '18
$0.00
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
$1,400.00
$1,600.00
$1,800.00
$0.00
$1,480.00 $1,480.00 $1,400.00
$1,140.00
$0.00 $0.00
$1,560.00
$180.00
Cost
Cost
You Contractor Apprentice I Apprentice II You and Apprentice II Apprentice I and
Apprentice II Contractor and his
son
$0.00
$500.00
$1,000.00
$1,500.00
$2,000.00
$2,500.00
$3,000.00
$3,500.00
$4,000.00
$4,500.00
$5,000.00
Cost
Cost

4 Topic 4: Progress reporting scope change, and
crashing
4.1 Crashing your project

5 Topic 5: Risk management, and Quality management
5.1 Risk identification I
Look at the risks identified in Exhibits 11.5, 11.6, and 11.7. Compile a list of risk categories you
believe are relevant to your project. (Identify at least 3)
1. Quality
2. Performance
3. Financial
5.2 Risk identification II
Using the first three categories of risk you compiled in the previous exercise, now identify the one
risk for each category that may impact on your project. Add them to the table below following the
example, and score the probability and impact on a scale of 1 to 10 (1 is lowest, 10 is highest).
Fill out all columns except for the last two. This will be done in the next exercise.
Risk Register
Risk
Description
Impact
(Descriptive)
Category Probability
(P)
(1 to 10)
Impact
(I)
(1 to 10)
Score
(P*I)
Prevention
Strategy
Mitigation
Strategy
1 Inferior
Quality of
material
Quality Issues
for the farm
renovation
Material 7 8 56
2 Cost Over
budget
Resource
exhaustion
Cost 5 9 45
3 Delay in
Completion
Time
Management
Issues
Labour 9 4 36
5.3 Risk identification III
Now complete the last two columns in your risk register for your risks. Keep in mind that while we
may identify both a prevention and a mitigation (you may need to check your understanding of this
word in a dictionary) strategy at this stage, only one of the two might actually be implemented at
time of project start.

Risk
Description
Impact
(Descriptive)
Category Probability
(P)
(1 to 10)
Impact
(I)
(1 to 10)
Score
(P*I)
Prevention
Strategy
Mitigation
Strategy
1 Inferior
Quality of
material
Quality Issues
for the farm
renovation
Material 7 8 56 Quality
Control
Control
2 Cost Over
budget
Resource
exhaustion
Cost 5 9 45 Contingency
Budget
Avoid
3 Delay in
Completion
Time
Management
Issues
Labour 9 4 36 Time
Management
Mitigate
5.4 Quality tools
Quality tool Explanation
[example]
Charter
Provides guidance for the project; establishes a rationale for the
project; establishes a baseline for execution of the project.
The Charter is important for my project in order to initially establish
the work to be done, but also establish project boundaries – what
won’t be done.
1. Project Baseline Report Help in keeping track of project schedule and completion of the
project
2. Risk management Plan Mitigation Strategies for the project
3. Resource Management
Plan
Managing the resources for the project

Project
Deliverables
Work
Processes
Quality Control
Activities:
Quality Assurance
Activities:
Quality Roles &
Responsibilities:
1. Paint Ceiling 6.1 Charter Ensure that the ceilings
have been painted as
required by the
contractor
Painter
2. Wash exterior
windows
7.1 Quality
Management
Plan
Ensure that the windows
have been washed
Contractor
3. Hang Curtains 7.3 Supplier
Document
Ensuring that the curtains
have been hanged
Carpenter

6 Bibliography
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