Website and Intranet Re-development & CRM Installation Program

This document discusses the program vision, business goals, constraints, and limitations of a website and intranet re-development and CRM installation program. It also highlights the importance of having a separate image and structure for the intranet to differentiate it from the customer-facing website.

Website and Intranet re-development & CRM
installation program
(Website “Destination: Australia”)
SimIT Information and Project Management

Task2 – Program vision plan
Company information
SimIT Information and Project Management's project specific knowledge covers numerous
sectors including: mining and resources, transport, communications carriers, utilities and
Government, and leads Australia in many fields having been involved with the largest projects
of its kind such as Radio, FTTH, DWDM & MPLS networks.
SimIT Information and Project Management (SimIT) is an independent consultancy specialising
in Information and Communications Technology (ICT) established in 2003 by Janyne Bunn.
Overview
Project 1 - Website redevelopment and facilitating and support administrations for Destination:
Australia
This undertaking is for the specialized update of the Archives' site Destination: Australia. To
guarantee the best an incentive for cash and ideal usefulness (for the site and related display
intuitive) going ahead, it is important for the site to be moved from an exclusive CMS to a
generally accessible CMS (counting, however not restricted to, an Open Source CMS).
The site will empower the National Archives of Australia to gather client contributed
information about the photographic assortment included on the site. The interface must be
present day, drawing in and easy to understand, intended to address the issues of individuals, all
things considered, and varying degrees of PC and English proficiency. The site must collaborate
effectively with a show intuitive by means of a current API. There is a possibility for facilitating,
upkeep and backing administrations to be given from contract execution until 31 December
2019.
Project 2 – Re-development of Intranet
A redevelopment of the Clean Energy Regulator staff Intranet into SharePoint 2013
Project 3 - Database for network commitment - Software As A Service Customer Relationship
Management framework (SAAS CRM)

The National Radioactive Waste Management Facility venture is as of now in Phase 2, best
depicted as the specialized appraisal and preceded with network discussion stage. One site has
been decided to advance to this stage while other so far obscure locales may likewise advance to
this stage. The task group requires an information base (Software as a Service Customer
Relationship Management framework (SAAS CRM) to adequately and secretly oversee huge
volumes of information, including names, addresses, assessments of network individuals and
contact subtleties. This will help with continuous network commitment. The framework must be
completely operational (attempted and tried) inside about fourteen days of the initiation of the
proposed contract. The task, and related network commitment, will be progressing for quite a
long time. Admittance to upkeep and counsel will be alluring.
Business context
Project 1
The main aim of company business is to provide various products and services such as confluence,
bamboo, tello, OpsGenie, Halp, Mindville. This focuses on developing website for destination where
they will be adding a greater number of photographs to meet with customer’s requirement and provide
with better experience.
Project 2
The current state of company is to undertake project of re-development of intranet. Here, they have
focus on clean energy regulator staff intranet for sharing of ideas and information from one person to
another by using tools for the outsiders and accessing it.
Project 3
The current state of company’s business is to engage with stakeholders through SAAS CRM system
(Meredith, Shafer and Mantel Jr, 2017). It should be operational such as tested as well as tried within
two weeks of commencement are required for proposed contract. This project should be ongoing for
attaining highest results.
Business goals
Project 1
The main goal which company wants to achieve is to redevelop website along with maintenance and
hosting of services for destination at marketplace of Australia

Project 2
The company wants to achieve goal to re-develop intranet of clean energy regulator staff that focus
on adopting SharePoint 2013 and provide better results to business (Kerzner, 2017). In current scenario,
intranet is important to share data and information with one another so that outsider could access it
through effective way or channel to work in competitive marketplace.
Project 3
The main goal of business is to create effective relationship with community engagement for database
where they will be providing SAAS CRM.
Program vision
Project 1
This program vision is to host and maintain services for destinations. It will lead towards better future of
destination and leading towards outcomes.
Project 2
Program vision is to make redevelopment of intranet by hiring skilled and capable person for conducting
activities and operations in diligent manner for highest results.
Project 3
With the implementation of SAAS CRM, it is possible for organisation to raise their value and goodwill at
marketplace This will look, respond and feel towards creation of effective relationship with people living
at community or society place to accomplish desired goal and objectives.
Constraints and limitations
Project 1
The Constraints and limitations are:
 Website development required skilled and capable employees in case of lack of it they cannot
achieve better outcomes.
 For hosting and maintenance services for destination also needed expertise who provide them
with good advice to travel to place.
 The hiring of such people leads towards rise in cost which is also constraints for them.
Project 2

The Constraints and limitations are:
 The redevelopment of intranet is costly in nature and time consuming to implement it.
 Time consuming for abstracting information and making search on it.
Project 3
The Constraints and limitations are:
 There is lack of control as everyone prefers to use latest version of software application as well
as cannot make changes in any features.
 There are many applications which are not supported at system to carry out work
High level program scope
Project 1
 Redevelopment of website
 Maintenance as well as hosting service for destination
Project 2
 Program will be delivering intranet redevelopment
 The staff will provide knowledge and skills
Project 3
 It is increasing necessity of data computation as well as providing fast results
 The endorsement of cloud based technologies
Policies and Procedures
 communication to liaise with stakeholders
EXAMPLE: A fully fledged stakeholder management plan &communication should have been developed
and implemented in order to gain approval and secure ongoing commitments from the stakeholders ethical behaviour

EXAMPLE: A detailed professional code of conduct should be developed covering all the aspects of
ethical behavioural guidelines and utmost adherence to it should be enforced. leadership expectations to lead the program
EXAMPLE: Meeting expectation of team leader at program to work in right path and direction process to sustain the documented program vision
Example: Processing to obtain sustainable documented program environment in the most diligent way.
 outline sustainable practices in the program
Example: Following of procedure and policy of CSR for maintaining sustainable practices in the program support for personnel within the program environment
EXAMPL: Specific guidelines should be provided to the personnel who will be working within the
program environment identifying, capturing, disseminating and exchanging knowledge
Example: There should be specific guidelines for the identification, disseminating, capturing and
exchanging of knowledge from one person to another.
Conclusion
It is a good idea to give your intranet a different image and structure from your customer-facing
website. This will help to give your internal communications their own identity and prevent employees
from confusing internal and external information.